20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 20 reviews and ratings
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 25 reviews and ratings
Feature Set Ratings
Cloud PBX
Attentive
Feature Set Not Supported
N/A
7.9
CallFire
79%
CallFire ranks higher in 5/5 features
CallFire ranks higher in 5/5 features
Hosted PBX
N/A
0 Ratings
6.0
60%
2 Ratings
Multi-level Interactive Voice Response (IVR)
N/A
0 Ratings
9.0
90%
7 Ratings
User templates
N/A
0 Ratings
7.0
70%
4 Ratings
Call reports
N/A
0 Ratings
8.3
83%
10 Ratings
Directory of employee names
N/A
0 Ratings
9.0
90%
5 Ratings
Call Management
Attentive
Feature Set Not Supported
N/A
9.3
CallFire
93%
CallFire ranks higher in 5/5 features
CallFire ranks higher in 5/5 features
Answering rules
N/A
0 Ratings
8.0
80%
7 Ratings
Call recording
N/A
0 Ratings
10.0
100%
10 Ratings
Call park
N/A
0 Ratings
8.5
85%
3 Ratings
Call screening
N/A
0 Ratings
10.0
100%
4 Ratings
Message alerts
N/A
0 Ratings
10.0
100%
5 Ratings
VoIP system collaboration
Attentive
Feature Set Not Supported
N/A
10.0
CallFire
100%
CallFire ranks higher in 2/2 features
CallFire ranks higher in 2/2 features
Video conferencing
N/A
0 Ratings
10.0
100%
1 Rating
Audio conferencing
N/A
0 Ratings
10.0
100%
1 Rating
Mobile apps
Attentive
Feature Set Not Supported
N/A
8.3
CallFire
83%
CallFire ranks higher in 2/2 features
CallFire ranks higher in 2/2 features
Mobile app for iOS
N/A
0 Ratings
8.5
85%
2 Ratings
Mobile app for Android
N/A
0 Ratings
8.0
80%
1 Rating
Attribute Ratings
- Attentive Mobile and CallFire are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.7
Attentive
97%
3 Ratings
9.7
CallFire
97%
15 Ratings
Likelihood to Renew
Attentive
N/A
0 Ratings
9.0
CallFire
90%
1 Rating
Usability
10.0
Attentive
100%
1 Rating
CallFire
N/A
0 Ratings
Support Rating
10.0
Attentive
100%
1 Rating
CallFire
N/A
0 Ratings
Likelihood to Recommend
Attentive
Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.
Associate Director of Marketing
MusictodayMarketing & Advertising, 51-200 employees
CallFire
If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
Director of Talent Acquisition
Valeo ResourcesStaffing and Recruiting, 11-50 employees
Pros
Attentive
- Account management
- Platform interface

Verified User
Director in Marketing
Health, Wellness and Fitness Company, 11-50 employeesCallFire
- CallFire provides detailed analytics that show what/when callers select within the phone system
- The text message broadcast feature is a game changer. This allows a company to dispatch text campaigns with specific calls-to-action, with tracking analytics.
- The voice broadcast feature allows a mass automated message to be sent to client phones. This saves a lot of time when the same notification needs to go out to multiple clients.
Real Estate Analyst/Software Developer
SchwapsComputer Software, 1-10 employees
Cons
Attentive
- More communication on ways to improve
- More structure on calls with our account manager
- More clarity on insights and new ideas
Digital Marketing Manager
Astral BrandsCosmetics, 201-500 employees
CallFire
- The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
- API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
- The standard reports are generally sufficient, but there isn't any customization or intelligence available.
Business Systems Analyst
Brady CorporationPublishing, 5001-10,000 employees
Pricing Details
Attentive
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Attentive Editions & Modules
—
Additional Pricing Details
—CallFire
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$99 per month
CallFire Editions & Modules
Edition
Pro | $599.001 |
---|---|
Grow | $299.001 |
Startup | $199.001 |
Lite | $99.001 |
- per month
Additional Pricing Details
—Likelihood to Renew
Attentive
No score
No answers yet
No answers on this topic
CallFire
CallFire 9.0
Based on 1 answer
There is no reason not to, it has proven effective in the usage

Verified User
Former Employee in Corporate
Hospital & Health Care Company, 51-200 employeesUsability
Attentive
Attentive 10.0
Based on 1 answer
Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.
Digital Marketing Manager
Astral BrandsCosmetics, 201-500 employees
CallFire
No score
No answers yet
No answers on this topic
Support Rating
Attentive
Attentive 10.0
Based on 1 answer
Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.
Digital Marketing Manager
Astral BrandsCosmetics, 201-500 employees
CallFire
No score
No answers yet
No answers on this topic
Alternatives Considered
Attentive
While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
Associate Director of Marketing
MusictodayMarketing & Advertising, 51-200 employees
CallFire
CallFire has a pricing structure that is attractive to us as a small business. The "pay as you use" options helps us keep our overhead low, especially with so many softwares already in our tech stack. It's a tremendous value for the cost!
Owner/Director
Yvolve Digital Marketing AgencyMarketing and Advertising, 1-10 employees
Return on Investment
Attentive
- Some clients seeing 50x ROAS (which plateaus eventually)
- All clients making money
Associate Director of Marketing
MusictodayMarketing & Advertising, 51-200 employees
CallFire
- I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
- Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.

Verified User
Manager in Sales
Retail Company, 11-50 employees