Attentive vs CallFire

Likelihood to Recommend

Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.

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John Laudisio

Associate Director of Marketing

MusictodayMarketing & Advertising, 51-200 employees

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If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.

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Chase Muehlheuser

Director of Talent Acquisition

Valeo ResourcesStaffing and Recruiting, 11-50 employees

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Feature Rating Comparison

Attentive

CallFire

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

Attentive

CallFire

Answering rules

Call recording

Call park

Call screening

Message alerts

Attentive

CallFire

Video conferencing

Audio conferencing

Attentive

CallFire

Mobile app for iOS

Mobile app for Android

Pros

Great UI
Easy to use
Great ROI

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Kathryn Clare-Salzler

Digital Marketing Manager

Astral BrandsCosmetics, 201-500 employees

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CallFire provides detailed analytics that show what/when callers select within the phone system
The text message broadcast feature is a game changer. This allows a company to dispatch text campaigns with specific calls-to-action, with tracking analytics.
The voice broadcast feature allows a mass automated message to be sent to client phones. This saves a lot of time when the same notification needs to go out to multiple clients.

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Justin McClelland

Real Estate Analyst/Software Developer

SchwapsComputer Software, 1-10 employees

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Cons

Agency billing is a little messy
Reporting is all Excel based, not interactive
Occasional (rare) bugs in the UI

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John Laudisio

Associate Director of Marketing

MusictodayMarketing & Advertising, 51-200 employees

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The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
The standard reports are generally sufficient, but there isn't any customization or intelligence available.

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Benjamin Cutler

Business Systems Analyst

Brady CorporationPublishing, 5001-10,000 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

CallFire 9.0

Based on 1 answer

There is no reason not to, it has proven effective in the usage

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Verified User

Former Employee in Corporate

Hospital & Health Care Company, 51-200 employees

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Usability

Attentive 10.0

Based on 1 answer

Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.

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Kathryn Clare-Salzler

Digital Marketing Manager

Astral BrandsCosmetics, 201-500 employees

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No score

No answers yet

No answers on this topic

Support Rating

Attentive 10.0

Based on 1 answer

Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.

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Kathryn Clare-Salzler

Digital Marketing Manager

Astral BrandsCosmetics, 201-500 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.

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John Laudisio

Associate Director of Marketing

MusictodayMarketing & Advertising, 51-200 employees

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CallFire has a pricing structure that is attractive to us as a small business. The "pay as you use" options helps us keep our overhead low, especially with so many softwares already in our tech stack. It's a tremendous value for the cost!

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Jason Revilla

Owner/Director

Yvolve Digital Marketing AgencyMarketing and Advertising, 1-10 employees

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Return on Investment

Some clients seeing 50x ROAS (which plateaus eventually)
All clients making money

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John Laudisio

Associate Director of Marketing

MusictodayMarketing & Advertising, 51-200 employees

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I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.

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Verified User

Manager in Sales

Retail Company, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Attentive Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

CallFire Editions & Modules

Edition

Pro	$599.00¹
Grow	$299.00¹
Startup	$199.00¹
Lite	$99.00¹

Per Month

Additional Pricing Details

—

Rating Summary

Attentive

CallFire

Attentive

CallFire

Attentive

CallFire

Attentive

CallFire

Likelihood to Recommend

Attentive

CallFire

Feature Rating Comparison

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

Answering rules

Call recording

Call park

Call screening

Message alerts

Video conferencing

Audio conferencing

Mobile app for iOS

Mobile app for Android

Pros

Attentive

CallFire

Cons

Attentive

CallFire

Likelihood to Renew

Attentive

CallFire

Usability

Attentive

CallFire

Support Rating

Attentive

CallFire

Alternatives Considered

Attentive

CallFire

Return on Investment

Attentive

CallFire

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Attentive Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

CallFire Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison