Aurea Process vs. Bonita Platform vs. Okta Workflows

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

Incentivized

Well suited for low code/no code applications centered around approval flows. It has built-in task management for users to see their pending actions, comments, statuses, etc. It has a very nice design for process flows. Less appropriate may be for generic type applications with complex screens and logic within those screens that need a lot of data to process.

Incentivized

The integration I used Azuqua for was based on Salesforce, Wrike and Office 365. I found the integration of Salesforce reasonably straightforward, Wrike was limited in the "cards" capability but functional (there are bugs but there are also workarounds but they required assistance from the Azuqua support team) and Office 365 was quite immature (primarily around Excel bugs but also email was limited).

Incentivized

• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

Incentivized

• Efficient and fast prototyping: a process can be modeled and tried out quickly and with low investment.
• Full stack prototyping for development and implementation allows the process to be developed and implemented as an application from the prototype. It's not just drawings and wire frames that are tossed over the wall to developers.
• Data modeling is integral from the beginning of the prototype which is appropriate for the stakeholders in the beginning.

Incentivized

• The best part about Azuqua is that you do not need to write code. You do however need to have an understanding of logic and how the software works. This happens to fit me perfectly as someone with basic programming experience.
• Their Support is second to none. Not only are they extremely quick and responsive, but their answers are never canned responses and always provide valuable content.
• They seem to take feedback seriously and will continue to evolve and make a better product.

Incentivized

• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

Incentivized

• There is only one business data model. Even if deploying new processes does not require stopping the platform, the BDM update requires it.
• During the platform evolution often new bugs were introduced so it was risky to deploy the platform in the low minor version. For example, there were memory leaks from 7.2.0 to 7.2.3.
• The administrator portal could be improved. It is hard to look at subprocess data, for example and it is sometimes better to investigate with SQL queries. I don't like new (7.3) task list either.

Incentivized

• I think it requires an easy way to migrate flows created from one user to then move the ownership to another user. It happened to us that one of our engineers left the company and he had the Azuqua account and flows. It required quite some time, cases and telephone calls to do the migration to my account.

Incentivized

We just renewed our license

Incentivized

Bonita Platform has allowed us to develop GUI relatively fast using its UI Designer while being able to seamlessly integrate our business logic in Java in a BPMN2 process diagram. It gives a nice productivity boost but still requires programming know-how to be able to deliver the final solution to your business problems.

Incentivized

The system is working as it should, keeping our programs safe from outside hackers. Helping us keep our passwords safe, convenient and already ready to get us logged into the program securely and quickly. Verification that only authorized users are able to access our company's programs. Okta Workflows (Azuqua) is a very good system that has helped our company greatly.

Incentivized

Engine itself is efficient enough for most cases I dealt with. It can also be extended by clustering. I have done performance tests with JMeter and only managed to induce the crash of... JMeter. If there are efficiency issues they usually concern bad design/implementation of created apps or bottlenecks in integrated systems. Although I have met two cases with efficiency loss.

1. Java 7 related PermGen saturation caused by big number of installed apps (there is no jar dependency reusal between apps option).

2. Big number of waiting event handlers in processes stresses the database.

Incentivized

It was sometimes difficult to get support on Bonita API.

Incentivized

Nothing in particular

Incentivized

RHPAM is maybe a very good BPM process engine but is very limited to build a complete application.

We also try site soft W4 which needs more developments to build an application. We finally choose Bonita which is easier to get ready with.

Incentivized

I evaluated Zapier and Microsoft Flow before coming across Azuqua. Zapier was too simplistic and didn't allow for transfer of enough variables. The price point also didn't work for the value it could provide. Microsoft Flow couldn't make the connection with Smartsheet, and I was unable to get Microsoft support or Smartsheet support to assist me with the issue.

Incentivized

Respect of BPMN standard over the long term. Good enhancements by Bonitasoft for new use cases, for example the introduction of a real form editor even if it has been technically difficult to manage. Once done though, we have far greater possibility of human interaction.

Incentivized

• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

Incentivized

• We've had serious problems with 'automated' processes in earlier versions of Bonita (via Talend), especially with connectors. In Bonita 7 we replaced these with REST calls, hoping for better performance.
• Overall, using Bonita has not had a positive impact on our development efficiency. Moving from Talend (using Bonita 5) to Bonita 7 has improved this somewhat. Still, it remains a pain to integrate Bonita in the development and delivery process.
• Migrating from Bonita 7.0 to 7.1 has proven to be a difficult undertaking, mainly on the database level. This has cost us a lot of time and better support would be welcomed.

Incentivized

• Increased time savings. We could not function as a matter of daily business if we did not have a tool to automate project folders (and complementary workflow management profiles) for the thousands of projects that flow through daily.
• Opens up a greater understanding of all the silos and divisions within the company infrastructure and tests secure means to link those groups safely and share information.
• Opens up the chance to communicate with other API information sources if our company is doing a partnership with another organization. Granted everything is square with IT security.

Incentivized