What users are saying about
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Top Rated
72 Ratings

Authorize.Net

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Top Rated
72 Ratings
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Score 8.2 out of 100
45 Ratings
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Score 8 out of 100

Attribute Ratings

  • Authorize.Net is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Braintree, a PayPal service is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

8.2

Authorize.Net

82%
34 Ratings
7.0

Braintree, a PayPal service

70%
13 Ratings

Likelihood to Renew

9.0

Authorize.Net

90%
2 Ratings
10.0

Braintree, a PayPal service

100%
1 Rating

Usability

Authorize.Net

N/A
0 Ratings
8.1

Braintree, a PayPal service

81%
2 Ratings

Support Rating

5.0

Authorize.Net

50%
2 Ratings
2.5

Braintree, a PayPal service

25%
9 Ratings

Implementation Rating

Authorize.Net

N/A
0 Ratings
10.0

Braintree, a PayPal service

100%
2 Ratings

Likelihood to Recommend

Authorize.Net

Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.
Jeff Wise | TrustRadius Reviewer

Braintree, a PayPal service

Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.
Anonymous | TrustRadius Reviewer

Pros

Authorize.Net

  • Very smooth workflow to authorizing, capturing, voiding, and refunding charges. This can all be done via API calls, or through their online dashboard.
  • Their AVS settings for validating credit cards are substantial and have been reliable in ensuring that our customers cards are being used safely and properly.
  • Their uptime and response times are very good in general. The only issues we ever have communicating with their services is when our connection quality is compromised.
Gary McCarthy | TrustRadius Reviewer

Braintree, a PayPal service

  • Braintree has excellent integration with the BigCommerce platform. The switch of our previous payment processing gateway to Braintree was very easy and only required a few clicks.
  • Tying into Braintree's BigCommerce integration, for company's like ours that are on the BigCommerce enterprise plan, Braintree's rates for BigCommerce enterprise customers are extremely competitive and saved us money.
  • Braintree has a pretty easy to use portal that can be accessed through the same login we use for PayPal which we are using in conjunction with Braintree with ease.
  • I've only had to call Braintree twice and my customer service issues were handled extremely quickly and easily.
Anonymous | TrustRadius Reviewer

Cons

Authorize.Net

  • The lack of data portability is a big issue for me.
  • Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
  • Their customer service is not up to the mark. You can get stuck if you need any help from their end.
Mona Rajhans | TrustRadius Reviewer

Braintree, a PayPal service

  • Not a very good subscription management platform for a Saas business, but they make up for it on the API with others that are
  • Doesn't have a lot of additional features, but that's what you'd expect out of a payment processor
  • Very expensive per transaction, but the reality is that any processor who helps early stage companies accept online payments are expensive.
Brad Henderson | TrustRadius Reviewer

Pricing Details

Authorize.Net

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 monthly gateway/per transaction

Authorize.Net Editions & Modules

Edition
All-in-One Option25 & 2.9% + $0.301
Payment Gateway Only$252
  1. monthly gateway/per transaction
  2. monthly gateway
Additional Pricing Details

Braintree, a PayPal service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per transaction

Braintree, a PayPal service Editions & Modules

Edition
Standard Pricing2.9% +$0.301
Custom PricingContact for quote
  1. per transaction
  2. none
Additional Pricing Details

Likelihood to Renew

Authorize.Net

Authorize.Net 9.0
Based on 2 answers
Authorize.net has been a useful system for our Chamber. We appreciate the ease of use and access to our Main Frame. Connecting Authorize.net to our system for membership, event and other payment ease has been excellent and we have experienced no problems whatsoever.
Anonymous | TrustRadius Reviewer

Braintree, a PayPal service

Braintree, a PayPal service 10.0
Based on 1 answer
There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.
Miguel Parramón Teixidó | TrustRadius Reviewer

Usability

Authorize.Net

No score
No answers yet
No answers on this topic

Braintree, a PayPal service

Braintree, a PayPal service 8.1
Based on 2 answers
It just works.
Cameron Read | TrustRadius Reviewer

Support Rating

Authorize.Net

Authorize.Net 5.0
Based on 2 answers
I have no experience directly with the support offered by Authorize.Net.
Anonymous | TrustRadius Reviewer

Braintree, a PayPal service

Braintree, a PayPal service 2.5
Based on 9 answers
Their support is a joke. There's nothing "supportive" about them. Every time I call in with an issue no one has an answer or even a recommendation. I am put on hold and no one ever comes back. It's time to find another processor.
Anonymous | TrustRadius Reviewer

Implementation Rating

Authorize.Net

No score
No answers yet
No answers on this topic

Braintree, a PayPal service

Braintree, a PayPal service 10.0
Based on 2 answers
It is simple for a developer to do.
Cameron Read | TrustRadius Reviewer

Alternatives Considered

Authorize.Net

Authorize.net is a reliable and affordable payment processing service that offers more robust security than other services, such as Stripe or PayPal with their monthly fees at $25 dollars month lot of people may be turned off by these high prices but you get what you pay for - protection against fraud in risky transactions so I would recommend using Authorize.net if this matters to your business!
Anonymous | TrustRadius Reviewer

Braintree, a PayPal service

Braintree is better at handling international payments and supporting a variety of payment methods that can all be configured from the same dashboard. Braintree supports PayPal, Venmo, Apple Pay, Google Pay, etc. in addition to simply credit cards like Stripe. Braintree has a vault of existing user payment methods so the user doesn't have to re-enter their information each time.
Anonymous | TrustRadius Reviewer

Return on Investment

Authorize.Net

  • Lets us charge cards so we can get paid on time, every time.
  • It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client.
McKay Salisbury | TrustRadius Reviewer

Braintree, a PayPal service

  • Simplified billing so we spend less time on it
  • Saved $20 a month or more when compared to alternatives that have a monthly charge.
  • It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree
Anonymous | TrustRadius Reviewer

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