Authorize.net vs. Worldpay from FIS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Authorize.net
Score 8.3 out of 10
N/A
Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.
$25
monthly gateway
Worldpay from FIS
Score 7.4 out of 10
N/A
Worldpay, now from FIS (acquired July, 2019) is a solution designed to simplify payment acceptance and improve the user's bottom line by accepting traditional and alternative payment types anywhere, any time, on any device and across channels. Worldpay from FIS also guides crypto exchanges through the complexities of global payment processing. Their card-to-crypto services enable crypto exchanges to leverage global card networks like Visa and Mastercard to accept credit and…N/A
Pricing
Authorize.netWorldpay from FIS
Editions & Modules
All-in-One Option
25 & 2.9% + $0.30
monthly gateway/per transaction
Payment Gateway Only
$25
monthly gateway
No answers on this topic
Offerings
Pricing Offerings
Authorize.netWorldpay from FIS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Authorize.netWorldpay from FIS
Considered Both Products
Authorize.net

No answer on this topic

Worldpay from FIS
Chose Worldpay from FIS
As our payment gateway, Authorize.Net allowed us to adjust the settings for which customer information we want to verify before the transaction is approved. None of those options are available on WorldPay and they act like we're idiots for even asking. As a result, we've seen a …
Chose Worldpay from FIS
We looked at using Authorize.Net and we went with Worldpay because it was most similar to our US backend. If we started from scratch, we would have harmonized and done both US and international on the same gateway as it would have simplified our overall landscape from …
Top Pros
Top Cons
Best Alternatives
Authorize.netWorldpay from FIS
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Authorize.netWorldpay from FIS
Likelihood to Recommend
8.3
(31 ratings)
4.1
(7 ratings)
Likelihood to Renew
9.1
(2 ratings)
7.0
(1 ratings)
Support Rating
5.0
(1 ratings)
5.0
(1 ratings)
User Testimonials
Authorize.netWorldpay from FIS
Likelihood to Recommend
Visa
Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.
Read full review
FIS
Vantiv is excellent for companies that need to be able to accept credit cards and want to keep accurate reports. However, if you ever need to contact customer service or your account rep, be prepared to be extremely frustrated. Vantiv recently merged with another company, and we are having a very difficult time getting information from our account manager about how to access out account now.
Read full review
Pros
Visa
  • Very smooth workflow to authorizing, capturing, voiding, and refunding charges. This can all be done via API calls, or through their online dashboard.
  • Their AVS settings for validating credit cards are substantial and have been reliable in ensuring that our customers cards are being used safely and properly.
  • Their uptime and response times are very good in general. The only issues we ever have communicating with their services is when our connection quality is compromised.
Read full review
FIS
  • It has broad support for networks and software solution.
  • It is fairly easy to implement and configure.
  • Has good technical support when you have the proper contact.
Read full review
Cons
Visa
  • The lack of data portability is a big issue for me.
  • Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
  • Their customer service is not up to the mark. You can get stuck if you need any help from their end.
Read full review
FIS
  • In my experience, Some of the WORST tech support/customer service I've ever experienced
  • Two of the last four years, gift cards crashed for multiple days during our Black Friday sale
  • Duplicate charges
  • Fraud controls are weak and (for gift cards) cost extra for dubious protection
  • It took them over a month (and constant badgering) to give us a copy of our contract
  • The system crashes quite a bit, leaving our locations without any ability to charge customers
  • I dread having to deal with WorldPay, yet have to on a daily, if not weekly, basis
Read full review
Likelihood to Renew
Visa
Authorize.net has been a useful system for our Chamber. We appreciate the ease of use and access to our Main Frame. Connecting Authorize.net to our system for membership, event and other payment ease has been excellent and we have experienced no problems whatsoever.
Read full review
FIS
As long as Vantiv continues to improve and we can get better responses from customer service, we will likely continue to use Vantiv. However, if customer service declines, we will likely look for something else
Read full review
Support Rating
Visa
I have no experience directly with the support offered by Authorize.Net.
Read full review
FIS
Many customer support employees of Vantiv do not seem to know much about the Vantiv website. I have been transferred around to as many as four different people to get an answer to what I thought was a simple question. I am not sure if it would be possible to receive adequate support for a more complex issue.
Read full review
Alternatives Considered
Visa
Authorize.net is a reliable and affordable payment processing service that offers more robust security than other services, such as Stripe or PayPal with their monthly fees at $25 dollars month lot of people may be turned off by these high prices but you get what you pay for - protection against fraud in risky transactions so I would recommend using Authorize.net if this matters to your business!
Read full review
FIS
ANYONE would be better than Worldpay. My parent company requires its use. Otherwise, I would have run away screaming a long time ago.
Read full review
Return on Investment
Visa
  • Lets us charge cards so we can get paid on time, every time.
  • It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client.
Read full review
FIS
  • Positive- More clients are enticed to use World Pay when they hear the benefits.
  • Negative- Customer service lacks so our clients tend to complain about that.
  • Negative- Rates can be a little high depending if client is currently using a local bank.
Read full review
ScreenShots