What users are saying about
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45 Ratings
21 Ratings

Autoklose

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45 Ratings
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Score 8.1 out of 100
21 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Email & Online Marketing

    Autoklose

    Feature Set Not Supported
    N/A
    8.1

    Mapp Digital

    81%
    Mapp Digital ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.8
    78%
    6 Ratings

    Dynamic content

    N/A
    0 Ratings
    8.5
    85%
    5 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Landing pages

    N/A
    0 Ratings
    8.6
    86%
    5 Ratings

    A/B testing

    N/A
    0 Ratings
    8.8
    88%
    5 Ratings

    Mobile optimization

    N/A
    0 Ratings
    7.6
    76%
    6 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.6
    86%
    7 Ratings

    List management

    N/A
    0 Ratings
    8.4
    84%
    6 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    7.0
    70%
    6 Ratings

    Reporting & Analytics

    Autoklose

    Feature Set Not Supported
    N/A
    8.1

    Mapp Digital

    81%
    Mapp Digital ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.2
    82%
    6 Ratings

    Standard reports

    N/A
    0 Ratings
    8.2
    82%
    6 Ratings

    Custom reports

    N/A
    0 Ratings
    7.8
    78%
    6 Ratings

    Pre-Send Testing

    Autoklose

    Feature Set Not Supported
    N/A
    8.3

    Mapp Digital

    83%
    Mapp Digital ranks higher in 8/8 features

    URL Validation

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Link Tracking

    N/A
    0 Ratings
    7.8
    78%
    4 Ratings

    Image Validation

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Inbox Display

    N/A
    0 Ratings
    8.2
    82%
    5 Ratings

    Email Accessibility Tools

    N/A
    0 Ratings
    8.2
    82%
    5 Ratings

    Spelling and Grammar Check

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Spam Testing

    N/A
    0 Ratings
    8.4
    84%
    5 Ratings

    Email Previews

    N/A
    0 Ratings
    8.6
    86%
    5 Ratings

    Attribute Ratings

    • Autoklose is rated higher in 4 areas: Likelihood to Renew, Usability, Performance, Implementation Rating
    • Mapp Digital is rated higher in 3 areas: Likelihood to Recommend, Support Rating, Online Training

    Likelihood to Recommend

    8.1

    Autoklose

    81%
    34 Ratings
    8.2

    Mapp Digital

    82%
    14 Ratings

    Likelihood to Renew

    9.1

    Autoklose

    91%
    2 Ratings
    7.8

    Mapp Digital

    78%
    8 Ratings

    Usability

    8.7

    Autoklose

    87%
    31 Ratings
    1.9

    Mapp Digital

    19%
    4 Ratings

    Availability

    9.1

    Autoklose

    91%
    1 Rating

    Mapp Digital

    N/A
    0 Ratings

    Performance

    9.1

    Autoklose

    91%
    1 Rating
    9.0

    Mapp Digital

    90%
    2 Ratings

    Support Rating

    8.5

    Autoklose

    85%
    31 Ratings
    9.0

    Mapp Digital

    90%
    6 Ratings

    In-Person Training

    9.1

    Autoklose

    91%
    1 Rating

    Mapp Digital

    N/A
    0 Ratings

    Online Training

    9.1

    Autoklose

    91%
    1 Rating
    10.0

    Mapp Digital

    100%
    1 Rating

    Implementation Rating

    9.1

    Autoklose

    91%
    2 Ratings
    5.0

    Mapp Digital

    50%
    6 Ratings

    Product Scalability

    9.1

    Autoklose

    91%
    1 Rating

    Mapp Digital

    N/A
    0 Ratings

    Likelihood to Recommend

    Autoklose

    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
    Jonathan Miri | TrustRadius Reviewer

    Mapp Digital

    During our use of MAPP Digital, it is deserving to say that the product helped us to overcome the main challenges we faced in our business at the time. As a preliminary user I have struggled much with hosting manual campaigns on remarketing etc. But with the Mapp digital software hosting marketing campaigns became a complete automated process with supervision. This feature offered by Mapp made a huge decrease in my daily workload and I'm more than grateful for it.
    Sachi Subaran | TrustRadius Reviewer

    Pros

    Autoklose

    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.
    Ryan Dury | TrustRadius Reviewer

    Mapp Digital

    • BlueHornet's WYSIWYG (What You See Is What You Get) interface for creating emails is easier to use than many platforms. Users appreciate this. BlueHornet makes it super simple to create a version specific for mobile devices.
    • I am a big fan of the custom data segmentation tools built into BlueHornet. They are powerful and easy to use. Many other ESPs, including a number of the top rated ones, do not have such powerful, easy to use segmentation tools. This matters. It helps a user send more relevant emails.
    • BlueHornet makes sharing to social networks simple. In this day and age, forwarding to a friend is dead. Sharing to social networks is essential. Having this be easy to do is very important.
    Anonymous | TrustRadius Reviewer

    Cons

    Autoklose

    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
    Dorothy Joseph | TrustRadius Reviewer

    Mapp Digital

    • It would be nice to see the API's functionality introduced into the web client.
    • The reporting tools for transactional messages is different than the rest of the system. This promotes difficulty with getting accurate reporting in the web client, outside of an API call.
    • The custom fields are different for transactional messages, which introduces times when human error may flub the fields because they aren't contiguous throughout the product.
    Daniel Fox | TrustRadius Reviewer

    Pricing Details

    Autoklose

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    Mapp Digital

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Autoklose

    Autoklose 9.1
    Based on 2 answers
    We love it and it works
    Dianna Geairn | TrustRadius Reviewer

    Mapp Digital

    Mapp Digital 7.8
    Based on 8 answers
    Although BlueHornet offers helpful testing capabilities, the ESP is a bit outdated. There is a lot of room for aesthetics improvement as they are not appealing. The reporting tool is usually broken, and reporting either no, or wrong metrics. If this ESP were to update their design, as well as fix the reporting tool, I think this platform would be much better.
    Hannah Kennedy | TrustRadius Reviewer

    Usability

    Autoklose

    Autoklose 8.7
    Based on 31 answers
    Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
    Anonymous | TrustRadius Reviewer

    Mapp Digital

    Mapp Digital 1.9
    Based on 4 answers
    There were three tabs used to navigate throughout the system called, "publish," "engage," and, "measure." These three tabs made the site very user friendly and all features easy to find
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    We have really had no issues.
    Anonymous | TrustRadius Reviewer

    Mapp Digital

    No score
    No answers yet
    No answers on this topic

    Performance

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Always loads fast.
    Anonymous | TrustRadius Reviewer

    Mapp Digital

    Mapp Digital 9.0
    Based on 2 answers
    They rolled out new feature requests quite frequently and always kept our team up to speed on what they were changing/adding to the system
    Anonymous | TrustRadius Reviewer

    Support Rating

    Autoklose

    Autoklose 8.5
    Based on 31 answers
    Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
    Anonymous | TrustRadius Reviewer

    Mapp Digital

    Mapp Digital 9.0
    Based on 6 answers
    Sometimes it was hard to get an initial response but after we started CCing more people, it became a lot better!
    Anonymous | TrustRadius Reviewer

    In-Person Training

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Jelena is amazing! Very knowledgable. Great instructor.
    Anonymous | TrustRadius Reviewer

    Mapp Digital

    No score
    No answers yet
    No answers on this topic

    Online Training

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Jelena is fantastic. She always responds to emails immediately.
    Anonymous | TrustRadius Reviewer

    Mapp Digital

    Mapp Digital 10.0
    Based on 1 answer
    They made sure to go through anything and everything that we wanted
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Autoklose

    Autoklose 9.1
    Based on 2 answers
    It is extremely easy to implement and start using right away
    Dianna Geairn | TrustRadius Reviewer

    Mapp Digital

    Mapp Digital 5.0
    Based on 6 answers
    I wasn't there when they first got it, but when I got there there were only a few people that knew a little bit about it. There was A LOT that we didn't know. Then BlueHornet came and had some workshops and we learned a lot that we didn't even know existed. They were doing a lot of things wrong before BlueHornet came and showed up more about the tool
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Autoklose

    I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
    Thomas Olesen | TrustRadius Reviewer

    Mapp Digital

    We were able to thoroughly evaluate the program for Mapp Digital thanks to the free trial's availability. Comparing the two products' graphical user interfaces, it's evident that Mapp Digital comes out on top. Mapp Digital's excellent customer service was another reason for our decision to work with the company.
    Anonymous | TrustRadius Reviewer

    Scalability

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
    Anonymous | TrustRadius Reviewer

    Mapp Digital

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Autoklose

    • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
    • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
    Anonymous | TrustRadius Reviewer

    Mapp Digital

    • BlueHornet has been a good entry-level platform. We have successfully launched scores of clients with limited email marketing experience onto this platform. Because it is easy to use, we have spent minimal effort needing to help these clients with problems.
    • It is easy to migrate clients on or off BlueHornet, depending upon their needs. This is helpful because it allows our clients to be on exactly the right platform. Some platforms make it difficult to migrate off, essentially trapping clients on a platform that no longer meets their needs or business objectives.
    • I wish BlueHornet were keeping pace with technology advancements in the industry. The gap between the biggest ESPs and competitors like BlueHornet seems to be growing.
    Anonymous | TrustRadius Reviewer

    Screenshots

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