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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Autoklose

    Score9 out of 10
    Small Businesses (1-50 employees)
    Autoklose, a VanillaSoft brand, is an SEP solution, presenting a combined package of sales email automation and tracking, contact and email campaign management with sequence templates and optimization.

    $59.99

    per month per user

    Pinpointe On-Demand

    Score9.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pinpointe On-Demand is an email marketing platform best suited to medium-sized businesses and agencies. Pricing starts at $36 / month for 5,000 email. Pinpointe also offers plans based on number of active subscribers.

    $74

    Contacts, Email Volume

    Pricing
    AutoklosePinpointe On-Demand
    Editions & Modules
    Auto Kloser
    $59.99
    per month per user
    Advanced Kloser
    $69.99
    per month per user
    Accelerated Kloser
    $99.99
    per month per user
    Standard Edition
    $74+
    Contacts, Email Volume
    Enterprise Edition
    $390+
    Per User; Email Volume
    Offerings
    Pricing Offerings
    AutoklosePinpointe On-Demand
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    AutoklosePinpointe On-Demand
    Considered Both Products
    VanillaSoft
    No answer on this topic
    Pinpointe On-Demand
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    28 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    26 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    27 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    25 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    30 Answers
    No answers on this topic
    Features
    AutoklosePinpointe On-Demand
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Autoklose and Pinpointe On-Demand
    Feature
    Autoklose
    -
    Ratings
    Pinpointe On-Demand
    9.0
    7 Ratings
    12% above category average
    WYSIWYG email editor00 Ratings9.17 Ratings
    Dynamic content00 Ratings9.16 Ratings
    Ability to test dynamic content00 Ratings9.16 Ratings
    Landing pages00 Ratings8.53 Ratings
    A/B testing00 Ratings9.16 Ratings
    Mobile optimization00 Ratings9.17 Ratings
    Email deliverability reporting00 Ratings9.17 Ratings
    List management00 Ratings9.17 Ratings
    Triggered drip sequences00 Ratings9.14 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Autoklose and Pinpointe On-Demand
    Feature
    Autoklose
    -
    Ratings
    Pinpointe On-Demand
    9.3
    7 Ratings
    20% above category average
    Dashboards00 Ratings9.17 Ratings
    Standard reports00 Ratings9.17 Ratings
    Custom reports00 Ratings9.66 Ratings
    Best Alternatives
    AutoklosePinpointe On-Demand
    Small Businesses
    HubSpot Sales Hub
    Score8.8 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Mixmax
    Score9.8 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Groove (legacy product)
    Score7.8 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AutoklosePinpointe On-Demand
    Likelihood to Recommend
    9.0
    (34 ratings)
    9.1
    (9 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    9.0
    (3 ratings)
    Usability
    7.0
    (31 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (30 ratings)
    9.1
    (1 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AutoklosePinpointe On-Demand
    Likelihood to Recommend
    VanillaSoft
    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
    Incentivized
    Read full review
    Pinpointe On-Demand
    Pinpointe is perfect for managing large numbers of contacts, including gathering new contacts and storing them throughout your databases, which can further be broken into lists and then individual tags for sorting and sending. Where it really excels is in the email marketing sector. We are able to send as many as several hundred thousand emails per hour, making sure all of our customers get time sensitive marketing material quickly.
    Read full review
    Pros
    VanillaSoft
    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.
    Incentivized
    Read full review
    Pinpointe On-Demand
    • The detailed statistics page is really helpful.
    • Excellent and flexible Builder.
    • Customer Service responds within one hour.
    • Stock photos included.
    • Database separation & sub-accounts.
    • Excellent multi-inbox previewer available.
    • Responsive templates.
    • Invaluable webinars and training.
    Read full review
    Cons
    VanillaSoft
    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
    Incentivized
    Read full review
    Pinpointe On-Demand
    • Depending on the amount, when I am in the middle of uploading a list of contacts I get bumped out and have to submit a request to increase my dataset. That being said, our company as a whole is happy with what Pinpointe provides us with as is.
    Incentivized
    Read full review
    Likelihood to Renew
    VanillaSoft
    We love it and it works
    Read full review
    Pinpointe On-Demand
    Pinpointe On-Demand is a critical component of our marketing infrastructure and we will continue to use it to support our email marketing requirements
    Read full review
    Usability
    VanillaSoft
    Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
    Incentivized
    Read full review
    Pinpointe On-Demand
    No answers on this topic
    Reliability and Availability
    VanillaSoft
    We have really had no issues.
    Incentivized
    Read full review
    Pinpointe On-Demand
    No answers on this topic
    Performance
    VanillaSoft
    Always loads fast.
    Incentivized
    Read full review
    Pinpointe On-Demand
    No answers on this topic
    Support Rating
    VanillaSoft
    Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
    Incentivized
    Read full review
    Pinpointe On-Demand
    They are quick to respond to requests, usually within an hour. If they don't have an immediate fix to a problem, they let me know what the status is and what they are doing about a request. In some cases, if the development team needs to be involved because a bug is found, they have fixed and patched the system same day. Rarely do I ever get that kind of customer support response with any other company. They don't have a premium support tier because they treat every request with the same level of professionalism and response time (again, to at least let you know it was received and an actual person is looking at it, even if they are busy with other requests).
    Read full review
    In-Person Training
    VanillaSoft
    Jelena is amazing! Very knowledgable. Great instructor.
    Incentivized
    Read full review
    Pinpointe On-Demand
    No answers on this topic
    Online Training
    VanillaSoft
    Jelena is fantastic. She always responds to emails immediately.
    Incentivized
    Read full review
    Pinpointe On-Demand
    No answers on this topic
    Implementation Rating
    VanillaSoft
    It is extremely easy to implement and start using right away
    Read full review
    Pinpointe On-Demand
    No answers on this topic
    Alternatives Considered
    VanillaSoft
    I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
    Incentivized
    Read full review
    Pinpointe On-Demand
    Pinpointe is a great #2 for specialty campaigns. Our bounce rates were higher than with other providers. Pinpointe's detailed reports and interface are a step above the competition.
    Incentivized
    Read full review
    Scalability
    VanillaSoft
    It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
    Incentivized
    Read full review
    Pinpointe On-Demand
    No answers on this topic
    Return on Investment
    VanillaSoft
    • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
    • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
    Incentivized
    Read full review
    Pinpointe On-Demand
    • Our ROI has gone up significantly since using Pinpointe.
    • We are able to use the coding to implement a join form on our website directly so we don't have to download from our website and upload to Pinpointe each time we want to add our contacts.
    • Our emails show up white-labeled so it is our own branding on all emails.
    Read full review
    ScreenShots

    Autoklose Screenshots

    Screenshot of Step 01: Set up your campaignScreenshot of Step 02: Choose your recipientsScreenshot of Step 03: Select the best converting templateScreenshot of Step 04: Customize your e-mail sequence

    Pinpointe On-Demand Screenshots

    Screenshot of Industry Leading Reporting & AnalyticsScreenshot of Drag n Drop builder - create mobile friendly, responsive emails in 5 minutes!Screenshot of Compare, Analyze historic trendsScreenshot of Make your campaign stand out - Over 40,000 stock images - freeScreenshot of Improve User engagement - set up Preference CentersScreenshot of Send with confidence. Preview your email in the top 25+ inboxes