Avoma vs. Microsoft Teams

Avoma is a tool that provides solutions to make the most of each meeting, it is an online solution that improves the way we collaborate, increasing productivity by saving time and increasing communication between teams in a visual, secure, and flexible way, achieving smart meetings and helping to the best decision making where just one click is enough.

Incentivized

While it is a great application, with most of its functions working well and integrating with many Microsoft apps, it can be challenging if the people you need to contact are not part of the Microsoft environment. It takes a lot of convincing and friction at some point. Nevertheless, it works perfectly for internal communications.

Incentivized

• Automatic logging of meetings into HubSpot CRM on the correct contact records.
• Transcription of call recordings and assignment of transcription to the correct speakers.
• Ability to easily share snippets with external users.

Incentivized

• Allows my team to communicate and set up smaller teams to share information appropriately.
• Allows me to send out and connect to clients over Face To Face communications.
• Allows me to coordinate between other MS products.
• Allows my team to share documents internally and with our clients.

Incentivized

• Transcription needs improvement. Especially tagging the person properly with the statements

Incentivized

• The calendar on Teams doesn't always "talk" to the calendar in Outlook. You'd think they'd be mapped to each other but I consistently run into issues where they don't sync.
• Teams video calls consistently have issues with host permissions. I've listed co-hosts ahead of time, and we still run into issues with other people downloading attendance or pulling Poll data or recordings.
• Teams had a good idea of pre-scheduling messages in the chat, but that feature is buggy and I'm often unable to check if the message was pre-scheduled -- the preview disappears and then will fire off anyways which makes it difficult to prepare for meetings or edit items.
• it's not possible to pre-schedule Polls. We use the poll feature to collect CSAT scores, and the facilitator currently has to remember to manually click the button --there's no way to schedule out the poll to automatically be sent out.
• Breakout functionality is incredibly clunky
• Their group/channel functionality is clunky and hard to use

Incentivized

Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product

Incentivized

It was easy to set up and get started, as well as connect to our CRM and our Zoom account and Outlook calendar. However it's not perfect because we have had trouble with meetings not getting recorded when our Zoom meetings storage got full. We figured it out in the settings later.

Incentivized

I personally have not come across a comparable platform that does what Microsoft Teams does and I believe there are very few competitors that offer the integration and user-friendly features that Microsoft Teams provides. You don't need to have special training to successfully benefit from Microsoft Teams features. If you can text, you can Microsoft Teams chat. If you can make a phone call, you can make a Microsoft Teams call - I think that in itself grants the platform a 10/10 rating for me.

Incentivized

Rare, but outages do happen

Incentivized

Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.

Incentivized

The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.

Incentivized

I find everything I need for my day-to-day work.

Incentivized

ease of use, transcripts during calls, pricing

Incentivized

We chose primarily because of the promised integration with the Microsoft Business Suite - which it mostly delivers on. That does give Teams an obvious advantage over competitors. IMHO Teams has a richer, more mature feature set, and the experience is more reliable and stable. Although like any of there there is room for imporvement.

Incentivized

Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.

It does not appear to have a limit to how many teams and employees we can have using it

Incentivized

I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.

• Avoma has had a great impact on our organization as it is a tool that provides quality in all its services. It is a tool that has been of great help from the first moment we used it for providing collaboration, growth, and better performance of our colleagues. teamwork is pleasant and the results are highly positive.
• It provides a complete service to develop collaborative meetings in record time, increases sales, and improves the working relationship between teams, it is a tool that saves time and maximizes productivity.

Incentivized

• Microsoft Teams has helped an entire company become more efficient, which saves the company money and frees up time for workers to focus on other areas.
• By having a secure place to store information used by multiple departments, not only is time saved searching for information but also ensuring that an entire organization has access to the same and accurate information, which prevents errors and confusion.
• Using Microsoft Teams you can work remotely and still be able to effectively communicate with your coworkers and not miss any important notifications or information.

Incentivized