What users are saying about
14 Ratings
1187 Ratings
14 Ratings
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Score 6.5 out of 100
1187 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Project Management

    Axero

    Feature Set Not Supported
    N/A
    7.8

    Basecamp

    78%
    Basecamp ranks higher in 14/14 features

    Task Management

    N/A
    0 Ratings
    8.4
    84%
    115 Ratings

    Resource Management

    N/A
    0 Ratings
    7.9
    79%
    96 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.2
    72%
    39 Ratings

    Scheduling

    N/A
    0 Ratings
    8.0
    80%
    92 Ratings

    Workflow Automation

    N/A
    0 Ratings
    6.7
    67%
    67 Ratings

    Team Collaboration

    N/A
    0 Ratings
    8.6
    86%
    115 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    7.6
    76%
    48 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    7.8
    78%
    44 Ratings

    Document Management

    N/A
    0 Ratings
    7.8
    78%
    108 Ratings

    Email integration

    N/A
    0 Ratings
    8.0
    80%
    95 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.5
    85%
    94 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    7.3
    73%
    43 Ratings

    Change request and Case Management

    N/A
    0 Ratings
    7.3
    73%
    54 Ratings

    Budget and Expense Management

    N/A
    0 Ratings
    7.6
    76%
    39 Ratings

    Professional Services Automation

    Axero

    Feature Set Not Supported
    N/A
    7.7

    Basecamp

    77%
    Basecamp ranks higher in 4/4 features

    Quotes/estimates

    N/A
    0 Ratings
    8.0
    80%
    29 Ratings

    Invoicing

    N/A
    0 Ratings
    6.7
    67%
    25 Ratings

    Project & financial reporting

    N/A
    0 Ratings
    8.2
    82%
    34 Ratings

    Integration with accounting software

    N/A
    0 Ratings
    7.8
    78%
    27 Ratings

    Attribute Ratings

    • Axero is rated higher in 5 areas: Likelihood to Recommend, Usability, Performance, Support Rating, Implementation Rating
    • Basecamp is rated higher in 2 areas: Likelihood to Renew, Availability

    Likelihood to Recommend

    9.0

    Axero

    90%
    7 Ratings
    8.5

    Basecamp

    85%
    141 Ratings

    Likelihood to Renew

    9.1

    Axero

    91%
    2 Ratings
    10.0

    Basecamp

    100%
    26 Ratings

    Usability

    8.2

    Axero

    82%
    1 Rating
    7.8

    Basecamp

    78%
    15 Ratings

    Availability

    9.1

    Axero

    91%
    2 Ratings
    10.0

    Basecamp

    100%
    10 Ratings

    Performance

    9.1

    Axero

    91%
    2 Ratings
    7.3

    Basecamp

    73%
    8 Ratings

    Support Rating

    9.0

    Axero

    90%
    4 Ratings
    8.6

    Basecamp

    86%
    55 Ratings

    Online Training

    Axero

    N/A
    0 Ratings
    5.0

    Basecamp

    50%
    1 Rating

    Implementation Rating

    9.1

    Axero

    91%
    4 Ratings
    7.7

    Basecamp

    77%
    8 Ratings

    Configurability

    Axero

    N/A
    0 Ratings
    8.0

    Basecamp

    80%
    1 Rating

    Likelihood to Recommend

    Axero Solutions

    Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
    Read full review

    Basecamp

    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Read full review

    Pros

    Axero Solutions

    • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
    • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
    • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
    • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
    Read full review

    Basecamp

    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Read full review

    Cons

    Axero Solutions

    • Some UX issues that could be improved
    • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
    Read full review

    Basecamp

    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Read full review

    Pricing Details

    Axero

    Starting Price

    $49 per month

    Editions & Modules

    Axero editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

      Basecamp

      Starting Price

      $99 per month

      Editions & Modules

      Basecamp editions and modules pricing
      EditionModules
      Basecamp PersonalFree1
      Basecamp Business992

      Footnotes

      1. Limited Capabilities
      2. Per Month [Unlimited Users]

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Axero Solutions

      Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
      Read full review

      Basecamp

      When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
      Read full review

      Usability

      Axero Solutions

      This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
      Read full review

      Basecamp

      Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
      Read full review

      Reliability and Availability

      Axero Solutions

      Never any problems. Quite impressed
      Read full review

      Basecamp

      I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
      Read full review

      Performance

      Axero Solutions

      Works in real time.
      Read full review

      Basecamp

      No answers on this topic

      Support Rating

      Axero Solutions

      I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
      Read full review

      Basecamp

      For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
      Read full review

      Implementation Rating

      Axero Solutions

      I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
      Read full review

      Basecamp

      Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
      Read full review

      Alternatives Considered

      Axero Solutions

      We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
      Read full review

      Basecamp

      Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
      Read full review

      Return on Investment

      Axero Solutions

      • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
      Read full review

      Basecamp

      • It has saved me time when having to get the same message out to multiple restaurants
      • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
      • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
      Read full review

      Screenshots

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