Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure Backup
Score 8.4 out of 10
N/A
Microsoft's Azure Backup is a cloud backup service.
$5
Box
Score 8.7 out of 10
N/A
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
$20
per month 3 users (minimum)
Datto SIRIS
Score 9.8 out of 10
N/A
Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.N/A
Pricing
Azure BackupBoxDatto SIRIS
Editions & Modules
Storage in GB/Month
$0.0224 to $0.0569
per GB
Backup Instance <50GB
$5.00 + storage consumed
Backup Instance > 50 GB but < or = 500 GB
$10.00 + storage consumed
Backup Instance Instance is > 500 GB
$10 for each 500 GB increment + storage consumed
Business Starter
$7
per month per user (3 minimum)
Business
$20
per month per user (3 minimum)
Business Plus
$33
per month per user (3 minimum)
Enterprise
$47
per month per user (3 minimum)
Enterprise Plus
$50
per month (billed annually) per user (3 minimum)
Enterprise Advanced
Contact us
per month per user (35 minimum)
No answers on this topic
Offerings
Pricing Offerings
Azure BackupBoxDatto SIRIS
Free Trial
NoYesYes
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional DetailsA discount is available for annual pricing.Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.
More Pricing Information
Community Pulse
Azure BackupBoxDatto SIRIS
Considered Multiple Products
Azure Backup

No answer on this topic

Box
Chose Box
Box has added some new protections to try and prevent multiple people from working on the same document at the same time without knowing, but I have yet to test them out. That has been an issue in the past that has led to some weird file uploads where now there are multiple …
Datto SIRIS

No answer on this topic

Features
Azure BackupBoxDatto SIRIS
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Azure Backup
8.7
14 Ratings
4% above category average
Box
-
Ratings
Datto SIRIS
-
Ratings
Versioning8.712 Ratings00 Ratings00 Ratings
Video files9.16 Ratings00 Ratings00 Ratings
Audio files8.26 Ratings00 Ratings00 Ratings
Document collaboration9.05 Ratings00 Ratings00 Ratings
Access control9.012 Ratings00 Ratings00 Ratings
File search8.010 Ratings00 Ratings00 Ratings
Device sync9.06 Ratings00 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Azure Backup
9.0
13 Ratings
4% above category average
Box
-
Ratings
Datto SIRIS
-
Ratings
User and role management9.013 Ratings00 Ratings00 Ratings
File organization9.010 Ratings00 Ratings00 Ratings
Device management9.09 Ratings00 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Azure Backup
8.0
13 Ratings
8% below category average
Box
-
Ratings
Datto SIRIS
-
Ratings
Performance8.513 Ratings00 Ratings00 Ratings
Reliability8.513 Ratings00 Ratings00 Ratings
Storage Reports7.012 Ratings00 Ratings00 Ratings
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Azure Backup
-
Ratings
Box
7.8
26 Ratings
4% below category average
Datto SIRIS
-
Ratings
Content capture & imaging00 Ratings8.119 Ratings00 Ratings
File sync, storage & archiving00 Ratings9.725 Ratings00 Ratings
Document management00 Ratings8.624 Ratings00 Ratings
Records management00 Ratings7.220 Ratings00 Ratings
Content search & retrieval00 Ratings8.424 Ratings00 Ratings
Enterprise content collaboration00 Ratings8.021 Ratings00 Ratings
Content publishing & creation00 Ratings5.015 Ratings00 Ratings
Security, risk management & information governance00 Ratings8.526 Ratings00 Ratings
Contract lifecycle management00 Ratings9.312 Ratings00 Ratings
Automated workflows00 Ratings9.314 Ratings00 Ratings
Artificial intelligence00 Ratings2.011 Ratings00 Ratings
Mobile support00 Ratings7.223 Ratings00 Ratings
Integration00 Ratings9.723 Ratings00 Ratings
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Azure Backup
-
Ratings
Box
-
Ratings
Datto SIRIS
8.0
1 Ratings
1% below category average
Flexible deployment00 Ratings00 Ratings9.01 Ratings
Encryption00 Ratings00 Ratings7.01 Ratings
User Ratings
Azure BackupBoxDatto SIRIS
Likelihood to Recommend
9.0
(14 ratings)
8.2
(154 ratings)
9.0
(32 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(12 ratings)
10.0
(1 ratings)
Usability
9.0
(4 ratings)
8.2
(21 ratings)
10.0
(1 ratings)
Availability
-
(0 ratings)
10.0
(5 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
9.1
(12 ratings)
-
(0 ratings)
Support Rating
9.7
(4 ratings)
8.5
(29 ratings)
9.0
(11 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
10.0
(3 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(6 ratings)
-
(0 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Azure BackupBoxDatto SIRIS
Likelihood to Recommend
Microsoft
Azure Backup is suitable for companies of various sizes, with varying amounts of data. The cost of the investment should be thought out carefully so that there are no bad surprises with unnecessary files going to Azure Backup. The interface is friendly and easy to configure and it does not require your company to have a backup expert. It is highly recommended for companies with smaller number of servers and better if the servers are already running in an Azure environment.
Read full review
Box
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
Read full review
Kaseya
Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
Read full review
Pros
Microsoft
  • Azure Backup excels at protecting both cloud and on-premises workloads, enabling organizations to adopt a unified backup strategy.
  • Azure Backup performs application‑consistent backups, capturing full application state, including in-memory data and pending transactions.
  • Azure Backup requires no backup servers, appliances, or tapes. Azure Backup includes multiple built‑in ransomware mitigation features.
Read full review
Box
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
Read full review
Kaseya
  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
Read full review
Cons
Microsoft
  • Having an admin console that you can use to manage backup schedules across your network would be useful. Going machine to machine to check the current settings is ok but would be better in a GUI.
  • Maybe an agent utility installed on each workstation where the user can specify or customize the backup, perhaps just a set of folders, or ignore certain folders, would be helpful to eliminate garbage in the cloud.
Read full review
Box
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
Read full review
Kaseya
  • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
  • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
  • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
Read full review
Likelihood to Renew
Microsoft
No answers on this topic
Box
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Read full review
Kaseya
I trust the product and service and am satisfied with the direction of the company
Read full review
Usability
Microsoft
Azure backup is easy to implement, accessible by using the web portal GUI, and has the ability to restore at the file level or the complete VM. We have experienced zero issues with the backup process or performing file-level restorations. We have not restored an entire VM to date.
Read full review
Box
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Read full review
Kaseya
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
Read full review
Reliability and Availability
Microsoft
No answers on this topic
Box
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Read full review
Kaseya
No answers on this topic
Performance
Microsoft
No answers on this topic
Box
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
Read full review
Kaseya
No answers on this topic
Support Rating
Microsoft
One of the differentials of the solution is the high level of guarantee and support of the Azure Backup solution. Microsoft is a reference in a technology company with a highly trained support team and helps us with any questions or technical problems with the tool. Service is fast and efficient with trained engineers.
Read full review
Box
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Read full review
Kaseya
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
Read full review
In-Person Training
Microsoft
No answers on this topic
Box
The in person training was done in house and I helped with the training, people seem to respond well.
Read full review
Kaseya
No answers on this topic
Online Training
Microsoft
No answers on this topic
Box
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Read full review
Kaseya
No answers on this topic
Implementation Rating
Microsoft
No answers on this topic
Box
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
Read full review
Kaseya
No answers on this topic
Alternatives Considered
Microsoft
Azure Backup works on Azure, the most famous of the cloud systems that the whole world has switched to, which is now a very large part of the Microsoft ecosystem that we have been used to using for years. Therefore, it is less tiring to use the additional service of an infrastructure that we already use, even if it is a part of it, which can be easily integrated with existing systems, which is one of the most important issues we IT professionals pay attention to. For this reason, we wanted to swim in familiar waters instead of another brand.
Read full review
Box
They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
Read full review
Kaseya
Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
Read full review
Scalability
Microsoft
No answers on this topic
Box
It's great, as we put more files on there it's done very well.
Read full review
Kaseya
No answers on this topic
Return on Investment
Microsoft
  • It allowed us to have our VMs protected very quickly and with simple implementation.
  • It saved us from taking backups from Azure workloads from the on-prem environment, or even deploying a Backup environment on the cloud.
  • It has a low/'controlled' cost as you "pay-as-you-go."
Read full review
Box
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
Read full review
Kaseya
  • In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
  • The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.
Read full review
ScreenShots

Box Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.