What users are saying about
81 Ratings
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Top Rated
694 Ratings
81 Ratings
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Score 8.6 out of 100

Box

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
694 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

    File Sharing & Management

    8.9

    Azure Backup

    89%

    Box

    Feature Set Not Supported
    N/A
    Azure Backup ranks higher in 7/7 features

    Versioning

    8.9
    89%
    8 Ratings
    N/A
    0 Ratings

    Video files

    8.5
    85%
    5 Ratings
    N/A
    0 Ratings

    Audio files

    8.8
    88%
    5 Ratings
    N/A
    0 Ratings

    Document collaboration

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Access control

    9.4
    94%
    10 Ratings
    N/A
    0 Ratings

    File search

    7.0
    70%
    8 Ratings
    N/A
    0 Ratings

    Device sync

    9.7
    97%
    5 Ratings
    N/A
    0 Ratings

    Cloud Storage Security & Administration

    9.3

    Azure Backup

    93%

    Box

    Feature Set Not Supported
    N/A
    Azure Backup ranks higher in 3/3 features

    User and role management

    9.4
    94%
    10 Ratings
    N/A
    0 Ratings

    File organization

    9.1
    91%
    8 Ratings
    N/A
    0 Ratings

    Device management

    9.6
    96%
    7 Ratings
    N/A
    0 Ratings

    Cloud Storage Platform

    8.7

    Azure Backup

    87%

    Box

    Feature Set Not Supported
    N/A
    Azure Backup ranks higher in 3/3 features

    Performance

    8.9
    89%
    10 Ratings
    N/A
    0 Ratings

    Reliability

    9.4
    94%
    10 Ratings
    N/A
    0 Ratings

    Storage Reports

    7.8
    78%
    10 Ratings
    N/A
    0 Ratings

    Enterprise Content Management

    Azure Backup

    Feature Set Not Supported
    N/A
    8.9

    Box

    89%
    Box ranks higher in 13/13 features

    Content capture & imaging

    N/A
    0 Ratings
    9.2
    92%
    31 Ratings

    File sync, storage & archiving

    N/A
    0 Ratings
    9.4
    94%
    33 Ratings

    Document management

    N/A
    0 Ratings
    9.2
    92%
    30 Ratings

    Records management

    N/A
    0 Ratings
    8.7
    87%
    18 Ratings

    Content search & retrieval

    N/A
    0 Ratings
    9.2
    92%
    32 Ratings

    Enterprise content collaboration

    N/A
    0 Ratings
    9.2
    92%
    32 Ratings

    Content publishing & creation

    N/A
    0 Ratings
    8.2
    82%
    17 Ratings

    Security, risk management & information governance

    N/A
    0 Ratings
    9.2
    92%
    33 Ratings

    Contract lifecycle management

    N/A
    0 Ratings
    8.0
    80%
    10 Ratings

    Automated workflows

    N/A
    0 Ratings
    8.9
    89%
    25 Ratings

    Artificial intelligence

    N/A
    0 Ratings
    7.5
    75%
    14 Ratings

    Mobile support

    N/A
    0 Ratings
    9.1
    91%
    33 Ratings

    Integration

    N/A
    0 Ratings
    9.4
    94%
    32 Ratings

    Attribute Ratings

    • Azure Backup is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Box is rated higher in 1 area: Usability

    Likelihood to Recommend

    9.3

    Azure Backup

    93%
    10 Ratings
    8.5

    Box

    85%
    164 Ratings

    Likelihood to Renew

    Azure Backup

    N/A
    0 Ratings
    8.0

    Box

    80%
    12 Ratings

    Usability

    8.0

    Azure Backup

    80%
    1 Rating
    9.0

    Box

    90%
    18 Ratings

    Availability

    Azure Backup

    N/A
    0 Ratings
    10.0

    Box

    100%
    10 Ratings

    Performance

    Azure Backup

    N/A
    0 Ratings
    9.1

    Box

    91%
    24 Ratings

    Support Rating

    9.5

    Azure Backup

    95%
    7 Ratings
    8.4

    Box

    84%
    57 Ratings

    In-Person Training

    Azure Backup

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Online Training

    Azure Backup

    N/A
    0 Ratings
    10.0

    Box

    100%
    3 Ratings

    Implementation Rating

    Azure Backup

    N/A
    0 Ratings
    10.0

    Box

    100%
    12 Ratings

    Configurability

    Azure Backup

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Ease of integration

    Azure Backup

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Product Scalability

    Azure Backup

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Vendor post-sale

    Azure Backup

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Vendor pre-sale

    Azure Backup

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Likelihood to Recommend

    Microsoft

    Azure Backup is suitable for companies of various sizes, with varying amounts of data. The cost of the investment should be thought out carefully so that there are no bad surprises with unnecessary files going to Azure Backup. The interface is friendly and easy to configure and it does not require your company to have a backup expert. It is highly recommended for companies with smaller number of servers and better if the servers are already running in an Azure environment.
    Read full review

    Box

    Very likely to use it. It gives you the comfort that all the files are being stored in [the] same places from different team members. It is easy to organize in folders and also very useful by adding time stamps. [With] an easy setup u can have and box extension installed on your laptop and use it directly. So you can sync files easily.
    Read full review

    Pros

    Microsoft

    • Microsoft products (especially Azure) integration (Windows/Azure SQL instances).
    • Easy to implement and to administer.
    • Friendly interface, compatible to Azure visual identity.
    • Easy to back up and restore.
    • Relatively good backup performance.
    Read full review

    Box

    • File security - Box makes file storage, sharing[,] and collaboration very [secure]. Its modular features such as encryption, data privacy[,] etc make Box one of the best cloud file storage programs when it comes to adhering to file security protocols.
    • Electronic signature provisions, which [make] it easier to append signatures to critical business documents.
    • Integrations with [day-to-day] applications, which helps us ensure content consistency across different applications we use.
    Read full review

    Cons

    Microsoft

    • There are more features than you need, just learn how to do it.
    • Really, it is constantly being developed, so I don't think of anything.
    Read full review

    Box

    • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
    • Sometimes there are some syncing issues in the background.
    • The product has very limited functionality in some areas which could be a bit frustrating at times.
    Read full review

    Pricing Details

    Azure Backup

    Starting Price

    $0 per GB

    Editions & Modules

    Azure Backup editions and modules pricing
    EditionModules
    Storage in GB/Month$0.0224 to $0.05691
    Backup Instance <50GB$5.00 + storage consumed2
    Backup Instance > 50 GB but < or = 500 GB$10.00 + storage consumed3
    Backup Instance Instance is > 500 GB$10 for each 500 GB increment + storage consumed4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Box

    Starting Price

    $7 per month per user (minimum of 3 users)

    Editions & Modules

    Box editions and modules pricing
    EditionModules
    Starter$60.001
    Business Plus$300.002
    Business$180.003
    Enterprise$4204

    Footnotes

    1. per year per user (minimum of 3 users)
    2. per year per user (minimum of 3 users)
    3. per year per user (minimum of 3 users)
    4. per year per user (minimum of 3 users)

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Box is available as an annual subscription. Many customers opt for either the Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

    Likelihood to Renew

    Microsoft

    No answers on this topic

    Box

    I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
    Read full review

    Usability

    Microsoft

    This Justifies that usability of azure is at huge extent
    Read full review

    Box

    Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
    Read full review

    Reliability and Availability

    Microsoft

    No answers on this topic

    Box

    Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
    Read full review

    Performance

    Microsoft

    No answers on this topic

    Box

    The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
    Read full review

    Support Rating

    Microsoft

    One of the differentials of the solution is the high level of guarantee and support of the Azure Backup solution. Microsoft is a reference in a technology company with a highly trained support team and helps us with any questions or technical problems with the tool. Service is fast and efficient with trained engineers.
    Read full review

    Box

    I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
    Read full review

    In-Person Training

    Microsoft

    No answers on this topic

    Box

    The in person training was done in house and I helped with the training, people seem to respond well.
    Read full review

    Online Training

    Microsoft

    No answers on this topic

    Box

    The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
    Read full review

    Implementation Rating

    Microsoft

    No answers on this topic

    Box

    Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
    Read full review

    Alternatives Considered

    Microsoft

    Azure Backup is based on the most secure and encrypted cloud storage facility available...Microsoft. They have been doing this a long time and have ironed out all the kinks, leaving only the good and dependable solution in place. Azure Backup is fast also, you do not have major delays and internet throttling happening from Microsoft, unlike nearly all other competitors. Have you ever tried downloading a backup you have in the cloud from any solution other than Microsoft Azure Backup? If you have, you know they throttle the speed drastically and it could take you more than an hour to restore just 100mb of data. Most server backups are over 50 GB, some of mine are over 1.5 TB. With those slow speeds it could take weeks to recover your system just because you are waiting on the download to finish. Those companies then offer to send you an external drive with your data on it...but for a major price tag! You should not have to pay extra to get your data back and should not have to wait more than an hour to get it all downloaded either. Microsoft does not throttle Azure Backup downloads and I can almost guarantee that they have faster speeds than you have, meaning that you will be able to download at your maximum internet speeds and recover your systems quickly!
    Read full review

    Box

    Most of these cloud storage platforms have a simple interface and provide a feature of drag and drop to easily upload a file to the online drive with little or no expert knowledge. However, Box goes a step further to store data across redundant servers so that even if one of the data centers collapses, our data is still managed by the other data centers, and it's entirely impossible to lose data.
    Read full review

    Scalability

    Microsoft

    No answers on this topic

    Box

    It's great, as we put more files on there it's done very well.
    Read full review

    Return on Investment

    Microsoft

    • The ability to provide customers with peace of mind that their VM's are protected.
    • Low cost as you only pay for the storage.
    Read full review

    Box

    • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
    • Box reduces the risk of sharing a sensitive document to the wrong person via email.
    • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
    Read full review

    Screenshots

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