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Azure DevOps Server vs. Quickbase vs. ServiceNow Strategic Portfolio Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Azure DevOps Server

    Score8.5 out of 10
    N/AAzure DevOps Server (formerly Team Foundation Server, or TFS) is the on-premise version of Azure DevOps. To license Azure DevOps Server an Azure DevOps license and a Windows operating system license (e.g. Windows Server) for each machine running Azure DevOps Server.N/A

    Quickbase

    Score8.8 out of 10
    N/AQuickbase helps users tackle any project, no matter how complex. Quickbase helps customers see, connect and control complex projects. Whether it’s raising a skyscraper or coordinating vaccine rollouts, the no-code software platform allows business users to custom fit solutions to the way they work – using information from across the systems they already have.

    $700

    per month

    ServiceNow Strategic Portfolio Management

    Score7.9 out of 10
    N/AServiceNow Strategic Portfolio Management (formerly ServiceNow IT Business Management) is a solution built on the Now Platform and designed to allow users to gain visibility into portfolio investments and business strategies for better outcomes.N/A
    Pricing
    Azure DevOps ServerQuickbaseServiceNow Strategic Portfolio Management
    Editions & Modules
    No answers on this topic
    Enterprise
    Full Customizable
    per month/billed annually
    Business
    Starting at $2,200
    per month
    Team
    Started at $700
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Azure DevOps ServerQuickbaseServiceNow Strategic Portfolio Management
    Free Trial
    NoYesNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional Details—Quickbase offers three key plans, with feature distinction, simple and consistent entitlements, and a flexible licensing model, giving users the option of either user based or usage based licensing across all 3 plans.—
    More Pricing Information
    Community Pulse
    Azure DevOps ServerQuickbaseServiceNow Strategic Portfolio Management
    Considered Multiple Products
    Microsoft
    No answer on this topic
    Quickbase
    Chose Quickbase
    My company had already purchased QuickBase when I started so I was not involved in the comparison to other products. Though I know there is SalesForce which is about three times as expensive per user and they force some precanned application upon you. I have also heard …
    Incentivized
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    21 Answers
    98%
    Would buy again
    141 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    98%
    Delivers good value for the price
    122 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    21 Answers
    99%
    Happy with the feature set
    142 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    99%
    Lived up to sales and marketing promises
    106 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    15 Answers
    95%
    Implementation went as expected
    107 Answers
    No answers on this topic
    Best Alternatives
    Azure DevOps ServerQuickbaseServiceNow Strategic Portfolio Management
    Small Businesses
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Azure DevOps
    Score8.1 out of 10
    Microsoft Project Server
    Score5 out of 10
    Microsoft Project Server
    Score5 out of 10
    Enterprises
    Azure DevOps
    Score8.1 out of 10
    Planview PPM Pro
    Score8.9 out of 10
    Planview PPM Pro
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Azure DevOps ServerQuickbaseServiceNow Strategic Portfolio Management
    Likelihood to Recommend
    9.0
    (48 ratings)
    7.4
    (521 ratings)
    8.1
    (3 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.9
    (54 ratings)
    -
    (0 ratings)
    Usability
    6.0
    (4 ratings)
    8.4
    (40 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (16 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (10 ratings)
    7.4
    (44 ratings)
    -
    (0 ratings)
    In-Person Training
    -
    (0 ratings)
    9.9
    (4 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    9.8
    (22 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (10 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (2 ratings)
    8.4
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (15 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (10 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    Azure DevOps ServerQuickbaseServiceNow Strategic Portfolio Management
    Likelihood to Recommend
    Microsoft
    Azure DevOps is good to use if you are all-in on the Microsoft Azure stack. It's fully integrated across Azure so it is a point-and-click for most of what you will need to achieve. If you are new to Azure make sure you get some outside experience to help you otherwise it is very easy to overcomplicate things and go down the wrong track, or for you to manually create things that come out of the box.
    Incentivized
    Read full review
    Quickbase
    I no longer think that Quickbase is the way of the future. They do not fix major bugs in a timely manner, and are releasing basic functionality behind a paywall. I believe that Enterprise Level Tier should be given certain things, like SLAs on Support and up-time. However, as a low-code no-code platform the majority of the accounts, "builders", and users are not going to be able to justify the cost of an Enterprise Tier Plan, and won't be able to use the features that Quickbase continues to advertise.
    Incentivized
    Read full review
    ServiceNow
    Monthly planning cycle: Business Stakeholders submit their feature requests and ideas, IT experts assess them and add Effort Estimation IT management set sprint SOW with the Business stakeholders Resources are planned, requested, and allocated. The job is done, change management process is conducted including weekly CAB meetings (Change Advisory Board). The change is deployed and documented.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Reporting Integration- Azure boards provides Kanban and other dashboard, their templates for easy management of project.
    • Project Pipeline- easy integration and development of CI/CD pipelines, helped in testing, releasing project artifacts.
    • Version Control- Integration with Git and code IDE made it easy to share, review our code, fix bugs and do testing.
    Incentivized
    Read full review
    Quickbase
    • Rapidly bring new ideas to life
    • Great authentication and authorization system out of the box
    • Connects with many major third-party services (via Pipelines)
    • Reporting and Dashboards are awesome
    • Excellent emails notification system to keep us in the loop when data changes
    • Intuitive UI for building forms and reports
    • Nice playground to test new ideas
    Incentivized
    Read full review
    ServiceNow
    • Creating Requests
    • Knowledge base article
    • Hassle free UI
    Incentivized
    Read full review
    Cons
    Microsoft
    • Can add more build templates for specific technology requirements
    • Can have more features in dashboards which can help dev teams stream line their tasks and priorities
    • Can have raise alarm feature in case of any sort of failure in devops pipeline execution
    Incentivized
    Read full review
    Quickbase
    • I'd like to see a link on email notices that take you directly into said notice. On an app that only has 1 or 2 email notices firing, there's no issue. However, we have some tools that are so complex that they have about 20 email notices firing at any given time based on the action users take. In this case, if we have to go in to modify a notice, we have to guess or scroll down the long list of notices to see which one we need to customize. It would be great if Quickbase had the URL of said notice somewhere at the footer of that notice so when Administrators click on it, it takes them into the exact notice they need to update.
    • When filling out or reviewing a lengthy form, I'd like to see the Save & close button, as well as a Save & next option at the bottom of the form rather than having to scroll back up to the top of those forms just to click on those choices.
    Incentivized
    Read full review
    ServiceNow
    • New UI is bad. Transition is not liked by users
    • Notifications can be improved. The mail notifications are little off
    • Category changes are not supposed to be hard
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Because we are a Microsoft Gold Partner we utilize most of their software and we have so much invested in Team Foundation Server now it would take a catastrophic amount of time and resources to switch to a different product.
    Incentivized
    Read full review
    Quickbase
    For our use-case of QuickBase, there really aren't any other products out there that can offer us the same out-of-the-box solutions they provide to us. We're also so integrated with it in our daily processes that to move away from it abruptly would cause mass chaos, so it's going to be renewed for at least the next several years.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Usability
    Microsoft
    For standard users the interface is friendly. but if you are a manager some tools are a little confusing to use, like the query system that you always need to create from scratch. Templates should be more helpful for queries and for standard procedures that you need to duplicate PBIs over time. The search history of Work Items is a little painful to use.
    Incentivized
    Read full review
    Quickbase
    Quick Base has done everything we have asked it to do and then some. Our original goal was to have one system for CRM that encompassed both the sales process and the customer management. We have gone w-a-y beyond that with analytics, project management, system bug logging, and historical effort reporting.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Reliability and Availability
    Microsoft
    No answers on this topic
    Quickbase
    Once we did get Quick Base configured and customized it was reliably available when we needed it. We may have had one or two occasions when the product was inaccessible but those were few. The greatest challenge with its availability was its difficulty with integrating with our systems.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Performance
    Microsoft
    No answers on this topic
    Quickbase
    Some of our tables that hold over a million records are starting to perform poorly, with some summaries taking over 20 seconds to load. This may be an indication that it is best to archive old data when reaching large volumes like this.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Support Rating
    Microsoft
    I have not had to use the support for Azure DevOps Server. There have never been any issues where I was not able to figure it out or quickly resolve. Our Scrum Master has used support before though, and the service has always been prompt and clear with a customer-focus
    Incentivized
    Read full review
    Quickbase
    If you utilize the community, the support is amazing. Unfortunately, I find their actual support system a bit underwhelming. They don't seem to have a great process for interacting directly with an issue and often sweep significant issues under the rug by categorizing them as "Enhancement" ideas or legacy items.
    Read full review
    ServiceNow
    No answers on this topic
    In-Person Training
    Microsoft
    No answers on this topic
    Quickbase
    It is very easy to get training from their University portal and still if we don't know their, then we can ask their support too.
    Read full review
    ServiceNow
    No answers on this topic
    Online Training
    Microsoft
    No answers on this topic
    Quickbase
    Quick Base already is having a separate portal of providing training to customers and it is very easy to use and updates as per the new features added in to the application
    Read full review
    ServiceNow
    No answers on this topic
    Implementation Rating
    Microsoft
    Do research beforehand and, if possible, do a trial run before implementing into production environment.
    Incentivized
    Read full review
    Quickbase
    I was not directly involved with the initial account implementation, only a bystander. For the app I directly implemented for my department only, I wish I had know to create an app diagram first. I don't remember if that was suggested. I think that would be a great help tip tool when a new app is created, to have a page with a check list of what is needed or how to get started. If you are a regular app builder, then you can bypass it or have the ability to turn it off in the app settings.
    Read full review
    ServiceNow
    No answers on this topic
    Alternatives Considered
    Microsoft
    In my opinion, DevOps covers the development process end to end way better than Jira or GitHub. Both competitors are nice in their specific fields but DevOps provides a more comprehensive package in my opinion. It is still crazy to see that the whole suite can be used for free. The productivity increase we realized with DevOps is worth real money!
    Incentivized
    Read full review
    Quickbase
    Well, there's a plethora of low-code tools out on the marketplace and, you know, there's a reason that we've decided to partner with QuickBase because it has all the right balance of the ability to integrate with the ability for a citizen developer to create apps successfully. So if you look at something like Zo Ho's low-code offering, for example, yes, there are some similarities there, but they're really dependent on all of their other licensed products to get you where you want to be, where with QuickBase you have the ability to truly create something custom.
    Incentivized
    Read full review
    ServiceNow
    Salesforce Appex Microfocus ITOM and related
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    Quickbase
    It has evolved really well with our company, but there is a hard limit to the table size that has begun to affect us and not let us grow. The table size limit is set at 500 MB and we have had to jump through quite a few hoops to be able to get by.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Professional Services
    Microsoft
    No answers on this topic
    Quickbase
    For clients we use Qucik base to develop application
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Return on Investment
    Microsoft
    • It has streamlined the pipeline and project management for our agile effort.
    • It has helped our agile team get organized since that is a new methodology being leveraged within the Enterprise.
    • The calendar has improved visibility into different OOOs across the project team since we all come from different departments across the larger organization.
    Incentivized
    Read full review
    Quickbase
    • ROI is HUGE. Our company saved over 3.5 million in one year alone based on developments that year in Quickbase that saved time for many teams
    • Less user error - implementing automations and standardized workflows has led to less user error as was previously seen by maintaining spreadsheets or Smartsheets
    Read full review
    ServiceNow
    • Best ITSM tool
    • Clean UI
    • Deployment is easy
    Incentivized
    Read full review
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