Top Rated
370 Ratings
Top Rated
122 Ratings
Top Rated
370 Ratings
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Score 8.7 out of 100
Top Rated
122 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Attribute Ratings

  • Azure DevOps Services is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

8.8

Azure DevOps Services

88%
56 Ratings
8.1

Jama Connect

81%
53 Ratings

Likelihood to Renew

10.0

Azure DevOps Services

100%
3 Ratings
5.5

Jama Connect

55%
1 Rating

Usability

7.1

Azure DevOps Services

71%
5 Ratings
5.5

Jama Connect

55%
1 Rating

Availability

Azure DevOps Services

N/A
0 Ratings
7.3

Jama Connect

73%
2 Ratings

Performance

Azure DevOps Services

N/A
0 Ratings
8.2

Jama Connect

82%
2 Ratings

Support Rating

8.4

Azure DevOps Services

84%
20 Ratings
7.1

Jama Connect

71%
4 Ratings

Implementation Rating

10.0

Azure DevOps Services

100%
2 Ratings
7.3

Jama Connect

73%
2 Ratings

Product Scalability

Azure DevOps Services

N/A
0 Ratings
5.5

Jama Connect

55%
1 Rating

Likelihood to Recommend

Azure DevOps Services

[Azure DevOps Services (formerly VSTS)] is well suited for agile teams. It is a digital kanban for teams to access anywhere at any time. Especially during covid when most companies are still remote, it allows teams to fully perform and still be functional in operating within an agile methodology. It also gives visibility to teams capacity.
Anonymous | TrustRadius Reviewer

Jama Connect

Nothing is perfect, but Jama has done a good job of implementing features that are representative of current methodologies. It's easy to get started and not too complex, but it could always be better. I think making use cases available to understand ways to improve our use would be good. Amazon does this with some AWS things where it has use cases of clients who have used a service/product and it can help teams/companies to implement new features, plus do things they may not have thought of before. Basically just examples but with some good details.
Anonymous | TrustRadius Reviewer

Pros

Azure DevOps Services

  • Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
  • Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
  • Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.
Anonymous | TrustRadius Reviewer

Jama Connect

  • I love that Jama components are individualized between engineering requirements, product requirements, Change Requests, Waivers (something we made), and so on. I like seeing all the different items in one project and not having to change windows or tabs.
  • The Jama reviews are straightforward and easy to navigate. I like seeing the progress and the electronic signatures. This was an added bonus.
Anonymous | TrustRadius Reviewer

Cons

Azure DevOps Services

  • Column sorting when in filtered states.
  • A way to show cross-team dependencies.
  • A customized "From" field for notifications. Sometimes when a mail comes from Azure DevOps the teams do not realize that I am sending it
  • A way to do online poker that doesn't require a plug-in.
Amy Liston | TrustRadius Reviewer

Jama Connect

  • Would have been better if the Jama Connect reviews had an option to attach documents.
  • Complete support for Keyboard shortcuts not available.
  • Initial setup of Jama is [a] bit cumbersome, as it's not easy to be hosted on premises and requires linux and docker technology skills to install it easily.
  • The process of exporting Test case to Word documents is not very user friendly for complicated Test case.
Suhas Kashyap RR | TrustRadius Reviewer

Pricing Details

Azure DevOps Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$2 per GB (first 2GB free)

Azure DevOps Services Editions & Modules

Edition
Basic Plan$61
Basic + Test Plan$522
Azure Artifacts$23
Azure Pipelines - Microsoft Hosted$404
Azure Pipelines - Self-Hosted$155
  1. per user per month (first 5 users free)
  2. per user per month
  3. per GB (first 2GB free)
  4. per parallel job (1,800 minutes free with 1 free parallel job)
  5. per extra parallel job (1 free parallel job with unlimited minutes)
Additional Pricing Details

Jama Connect

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Jama Connect Editions & Modules

Additional Pricing Details

Likelihood to Renew

Azure DevOps Services

Azure DevOps Services 10.0
Based on 3 answers
I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.
Raylene Wall, PMP | TrustRadius Reviewer

Jama Connect

Jama Connect 5.5
Based on 1 answer
Jama Connect is not adding many extra features with their major releases. It showed launched new features, but those are not very useful for developers or creators working with Jama. From the performance side, Jama has been reduced it's performance in Jama 8 as compared to Jama 2015.5 from the functional perspective. The test suite must be provided by Jama to test the performance and function of things in our instance, but Jama doesn't provide it. Also, Jama requires a lot of manual intervention for adding users.
Anonymous | TrustRadius Reviewer

Usability

Azure DevOps Services

Azure DevOps Services 7.1
Based on 5 answers
Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.
Kyle Kochtan | TrustRadius Reviewer

Jama Connect

Jama Connect 5.5
Based on 1 answer
Jama is mostly designed for requirement gathering, but that can be possible using JIRA if we add only approval type of plugin for special requirement types. Jama's performance and features do not improve on a periodic basis i.e. with each release. Even bug fixes take a lot of time and they don't care about customer impact.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Azure DevOps Services

No score
No answers yet
No answers on this topic

Jama Connect

Jama Connect 7.3
Based on 2 answers
Jama is available most of the time if it is used within the application's boundary. Jama has very good availability if we use very high hardware servers. Sometimes we face issues if there are batch operations running.
Anonymous | TrustRadius Reviewer

Performance

Azure DevOps Services

No score
No answers yet
No answers on this topic

Jama Connect

Jama Connect 8.2
Based on 2 answers
With performance compared to JIRA, I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.
Anonymous | TrustRadius Reviewer

Support Rating

Azure DevOps Services

Azure DevOps Services 8.4
Based on 20 answers
When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.
Anonymous | TrustRadius Reviewer

Jama Connect

Jama Connect 7.1
Based on 4 answers
They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
Anonymous | TrustRadius Reviewer

Implementation Rating

Azure DevOps Services

Azure DevOps Services 10.0
Based on 2 answers
Was not part of the process.
Anonymous | TrustRadius Reviewer

Jama Connect

Jama Connect 7.3
Based on 2 answers
Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Azure DevOps Services

Azure DevOps is much easier to implement and use on a daily basis than VersionOne. This is based on end-user feedback and my personal experience as well. ADO has more features and seems to get updated more frequently than VersionOne as well. VersionOne is less expensive overall than ADO, but our company prefers to use ADO because it has a lot more benefits.
Mark McCully | TrustRadius Reviewer

Jama Connect

I have used MS SharePoint and Confluence before and feel that as a requirement solution, Jama is more intuitive and easier to maintain requirements and have traceability. It is easier to maintain upstream and downstream relationships in Jama which I feel is a very good feature of Jama as one can always see all the related items of a requirement and it is hard for anyone to miss a requirement is the relationship is properly maintained.
Nikhil Turaga | TrustRadius Reviewer

Scalability

Azure DevOps Services

No score
No answers yet
No answers on this topic

Jama Connect

Jama Connect 5.5
Based on 1 answer
There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
Anonymous | TrustRadius Reviewer

Return on Investment

Azure DevOps Services

  • It provides a great IDE to make things easier, clear, and compact. It has always been a positive ROI
  • It's worth the money. I don't think any other software could replace the VS. It has helped us a lot to making things ready on time
  • The only thing I dislike is that it takes a lot of memory space when in an idle state
AMANDEEP KUNDRAO | TrustRadius Reviewer

Jama Connect

  • I don't have the numbers/cost per user license vs increased revenues but overall, the use of and recommendation to use Jama by our team has proven successful for us with our client projects. It has been used for every project ever since. It has created a work flow/process with our client and helped to standardize the SDLC.
Thai Trinh, CSM | TrustRadius Reviewer

Screenshots

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