Azure DevOps Services vs. Jama Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure DevOps Services
Score 8.5 out of 10
N/A
Azure DevOps (formerly VSTS, Microsoft Visual Studio Team System) is an agile development product that is an extension of the Microsoft Visual Studio architecture. Azure DevOps includes software development, collaboration, and reporting capabilities.
$2
per GB (first 2GB free)
Jama Connect
Score 8.7 out of 10
Enterprise companies (1,001+ employees)
Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.N/A
Pricing
Azure DevOps ServicesJama Connect
Editions & Modules
Azure Artifacts
$2
per GB (first 2GB free)
Basic Plan
$6
per user per month (first 5 users free)
Azure Pipelines - Self-Hosted
$15
per extra parallel job (1 free parallel job with unlimited minutes)
Azure Pipelines - Microsoft Hosted
$40
per parallel job (1,800 minutes free with 1 free parallel job)
Basic + Test Plan
$52
per user per month
No answers on this topic
Offerings
Pricing Offerings
Azure DevOps ServicesJama Connect
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Azure DevOps ServicesJama Connect
Considered Both Products
Azure DevOps Services
Chose Azure DevOps Services
Azure DevOps offers full lifecycle management from ideas to development to test and release. Everything is in one place and has traceability from inception to release, maintenance and retirement. The other systems only offer small parts of what Azure DevOps has. They offer …
Jama Connect
Chose Jama Connect
  1. Jama's flexibility to create custom entities/attributes
  2. Review Centre, Trace View, Reading View
  3. Data Traceability
Chose Jama Connect
Jama has a lot going for it. Although it may not seamlessly plug in from the get-go into ALM tools or be an ALM tool itself, I believe it has a very bright future. In comparison to Rational Doors, we believe for our needs, it is much more of an bang-for-the-buck and feature …
Top Pros
Top Cons
Best Alternatives
Azure DevOps ServicesJama Connect
Small Businesses
Docker
Docker
Score 9.1 out of 10
Polarion ALM
Polarion ALM
Score 9.3 out of 10
Medium-sized Companies
AWS CodePipeline
AWS CodePipeline
Score 9.2 out of 10
Polarion ALM
Polarion ALM
Score 9.3 out of 10
Enterprises
AWS CodePipeline
AWS CodePipeline
Score 9.2 out of 10
Polarion ALM
Polarion ALM
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Azure DevOps ServicesJama Connect
Likelihood to Recommend
8.9
(66 ratings)
8.9
(74 ratings)
Likelihood to Renew
10.0
(3 ratings)
7.3
(2 ratings)
Usability
7.0
(5 ratings)
5.5
(1 ratings)
Availability
-
(0 ratings)
7.3
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
8.1
(11 ratings)
8.7
(4 ratings)
Implementation Rating
10.0
(1 ratings)
7.3
(1 ratings)
Configurability
-
(0 ratings)
6.4
(1 ratings)
Ease of integration
-
(0 ratings)
8.2
(1 ratings)
Product Scalability
-
(0 ratings)
5.5
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Azure DevOps ServicesJama Connect
Likelihood to Recommend
Microsoft
ADO is well suited for the visibility of day-to-day tasks and responsibilities as well as things such as Features, user stories, etc. Off the top of my head, I can't think of any scenario where it might not be well suited, as you can customize ADO to your liking to a degree.
Read full review
Jama Software
Jama is an excellent tool for requirements management, development, and traceability throughout the development lifecycle. Jama aids in peer reviews of generated artifacts with time-boxed review cycles. Jama provides a robust ecosystem which is highly tailorable to the demands of the particular organization in which it is used
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Pros
Microsoft
  • Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
  • Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
  • Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.
Read full review
Jama Software
  • Requirements Management in general
  • Focus in the content without loosing the track of the evolution of the items by maintaining the exchange of information between the users inside the Tool.
  • The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success.
Read full review
Cons
Microsoft
  • Column sorting when in filtered states.
  • A way to show cross-team dependencies.
  • A customized "From" field for notifications. Sometimes when a mail comes from Azure DevOps the teams do not realize that I am sending it
  • A way to do online poker that doesn't require a plug-in.
Read full review
Jama Software
  • The 'filtering' capabilities in Jama are not as good as they could be. In particular, the ability to "nest" filters is quite limited. I have certain seen much better capabilities in other tools. ('Cradle' is an example of a tool with excellent "nested filters" capabilities.)
  • From an administrative point of view, the 'License' admin view is pretty disappointing. The particular thing that I'd like to be able to find out from it is the peak number of 'Float Creator' licenses in concurrent use on each day. If there's a way to get to that information, I haven't found it yet.
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Likelihood to Renew
Microsoft
I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.
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Jama Software
Jama is really easy to use and operate compared to other tools. This allows a process owner to get easier buy-in from the organization to see value early. My experience with this tool was very positive and we were able to see value early in its introduction
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Usability
Microsoft
Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.
Read full review
Jama Software
Jama is mostly designed for requirement gathering, but that can be possible using JIRA if we add only approval type of plugin for special requirement types. Jama's performance and features do not improve on a periodic basis i.e. with each release. Even bug fixes take a lot of time and they don't care about customer impact.
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Reliability and Availability
Microsoft
No answers on this topic
Jama Software
Jama is available most of the time if it is used within the application's boundary. Jama has very good availability if we use very high hardware servers. Sometimes we face issues if there are batch operations running.
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Performance
Microsoft
No answers on this topic
Jama Software
With performance compared to JIRA, I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.
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Support Rating
Microsoft
When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.
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Jama Software
They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
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Implementation Rating
Microsoft
Was not part of the process.
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Jama Software
Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.
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Alternatives Considered
Microsoft
Microsoft Planner is used by project managers and IT service managers across our organization for task tracking and running their team meetings. Azure DevOps works better than Planner for software development teams but might possibly be too complex for non-software teams or more business-focused projects. We also use ServiceNow for IT service management and this tool provides better analysis and tracking of IT incidents, as Azure DevOps is more suited to development and project work for dev teams.
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Jama Software
The major sellingpoints of Jama were the review-system for internal and external reviewers and the inclusion of (Use Case) modelling tools, while keeping the core requirements-centric. Ability to synchronise with currently in use test-tooling and the low learning curve were additional selling points. Availablity of support in our local language was much appreciated as well.
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Scalability
Microsoft
No answers on this topic
Jama Software
There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
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Return on Investment
Microsoft
  • It provides a great IDE to make things easier, clear, and compact. It has always been a positive ROI
  • It's worth the money. I don't think any other software could replace the VS. It has helped us a lot to making things ready on time
  • The only thing I dislike is that it takes a lot of memory space when in an idle state
Read full review
Jama Software
  • Made it easier to know what I'm responsible for, from a work task perspective.
  • Allowed leads/managers to assign work in a more educated manner by seeing workload, etc.
  • Allows clear deliverables and more accurate work estimates, since we can look back at previous examples (assuming there are some).
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ScreenShots

Jama Connect Screenshots

Screenshot of Jama Connect - Live TraceabilityScreenshot of Jama Connect - Project Dashboard ViewScreenshot of Jama Connect - Requirements Management