Azure DevOps Services vs Jama Connect | TrustRadius

What users are saying about

Score 8.8 out of 10

Based on 293 reviews and ratings

Score 8.1 out of 10

Based on 95 reviews and ratings

Pros

Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.

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Verified User

Manager in Marketing

Electrical/Electronic Manufacturing Company, 5001-10,000 employees

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Product requirements: a nice and easy way of writing requirements, keeping them classified and organized
Requirements review: the information to review is displayed intuitively in the User Interface and adding your review comments is enabled for every line item in an individual paragraph
Administration: for a cloud application the administrative features are extensive with an acceptable level of details

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Cristian Bodnarasec

Senior Software Development Manager

eSiliconSemiconductors, 501-1000 employees

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Cons

Column sorting when in filtered states.
A way to show cross-team dependencies.
A customized "From" field for notifications. Sometimes when a mail comes from Azure DevOps the teams do not realize that I am sending it
A way to do online poker that doesn't require a plug-in.

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Product Owner

Development Dimensions InternationalHuman Resources, 1001-5000 employees

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The newer versions of Jama seemingly do not show reviews with just the sections that have been changed. This makes navigation difficult as you have to go through each section to see if there have been changes made.
Jama connector used to come free for defect tracking (interfaced with JIRA), but now it does not so the process has become manual.

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Thai Trinh, CSM

Senior Business Analyst

CapgeminiInformation Technology and Services, 10,001+ employees

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Likelihood to Renew

Azure DevOps Services 10.0

Based on 3 answers

I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.

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Raylene Wall, PMP

Business Analyst

InnovaSystems International, LLCComputer Software, 201-500 employees

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Jama Connect 5.5

Based on 1 answer

Jama Connect is not adding many extra features with their major releases. It showed launched new features, but those are not very useful for developers or creators working with Jama. From the performance side, Jama has been reduced it's performance in Jama 8 as compared to Jama 2015.5 from the functional perspective. The test suite must be provided by Jama to test the performance and function of things in our instance, but Jama doesn't provide it. Also, Jama requires a lot of manual intervention for adding users.

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Verified User

Consultant in Information Technology

Information Technology and Services Company, 10,001+ employees

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Usability

Azure DevOps Services 7.7

Based on 5 answers

Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.

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Technical Lead

Newell RubbermaidConsumer Goods, 10,001+ employees

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Jama Connect 5.5

Based on 1 answer

Jama is mostly designed for requirement gathering, but that can be possible using JIRA if we add only approval type of plugin for special requirement types. Jama's performance and features do not improve on a periodic basis i.e. with each release. Even bug fixes take a lot of time and they don't care about customer impact.

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Verified User

Consultant in Information Technology

Information Technology and Services Company, 10,001+ employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Jama Connect 7.3

Based on 1 answer

Jama is available most of the time if it is used within the application's boundary. Jama has very good availability if we use very high hardware servers. Sometimes we face issues if there are batch operations running.

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Verified User

Consultant in Information Technology

Information Technology and Services Company, 10,001+ employees

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Performance

No score

No answers yet

No answers on this topic

Jama Connect 8.2

Based on 1 answer

With performance compared to JIRA, I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.

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Verified User

Consultant in Information Technology

Information Technology and Services Company, 10,001+ employees

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Support Rating

Azure DevOps Services 8.7

Based on 19 answers

When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.

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Verified User

Professional in Information Technology

Architecture & Planning Company, 1001-5000 employees

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Jama Connect 7.0

Based on 2 answers

They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.

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Verified User

Engineer in Engineering

Research Company, 51-200 employees

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Implementation Rating

Azure DevOps Services 10.0

Based on 2 answers

Was not part of the process.

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Verified User

Analyst in Research & Development

Hospital & Health Care Company, 10,001+ employees

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Jama Connect 7.3

Based on 1 answer

Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.

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Verified User

Consultant in Information Technology

Information Technology and Services Company, 10,001+ employees

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Alternatives Considered

For the last 4- 5 years I have only used VS. We can't imagine switching to another product. It is secure, reliable, intuitive, and easy to use. If we need to add compatibility of other language with this, then we need to simply add the Plugin and use it .

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AMANDEEP KUNDRAO

VLSI TEST ENGINEER

Tessolve Services Pvt. Ltd.Semiconductors, 1001-5000 employees

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Jama has a lot going for it. Although it may not seamlessly plug in from the get-go into ALM tools or be an ALM tool itself, I believe it has a very bright future. In comparison to Rational Doors, we believe for our needs, it is much more of an bang-for-the-buck and feature rich for the amount of time needed to get up and running. We believe it is also more stable than Doors. Since it is not an ALM application, it would not be fair to compare it to one but if Jama expands into that market aggressively, it can be a viable player.

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Fred Sookiasian

Sr. Quality Assurance Software Lead

Advanced BionicsMedical Devices, 1001-5000 employees

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Scalability

No score

No answers yet

No answers on this topic

Jama Connect 5.5

Based on 1 answer

There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.

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Verified User

Consultant in Information Technology

Information Technology and Services Company, 10,001+ employees

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Return on Investment

When I first VSTS it was with a team of developers who always work on their own. This project was the first one at the company that used six developers all work on the same product at the same time. Integrating someone else code into the system was an unknown entity. VSTS really helped move this new collaboration forward. The staff who were on this team then moved on work together on other teams because they knew how to handle this type of work.
The learning curve on VSTS is quite large so make sure you have some of your best starting anew VSTS project. They will fail a few times but after a few mistakes they will get how to do things and your build, tests and deployments will all be automated.
The user integration into VSTS is very good. As long as you developers can use Team Foundation Server source control, either Microsoft's or git, then they already have the permission to have VSTS access source control. This is very good.

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Sr. Systems and Security Architect

Mathematica Policy ResearchResearch, 1001-5000 employees

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All the innovation-centric companies are adopting Jama. They have big customers like SpaceX, NASA, Fairchild Semiconductor to name a few. They also have very small companies and startups as their customers. One can conclude that the ROI is surely positive and significant.

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Verified User

Executive in Sales

Computer Software Company, 11-50 employees

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Screenshots

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See All (3) Jama Connect Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Azure DevOps Services Editions & Modules

Edition

Basic Plan	$6¹
Basic + Test Plan	$52²
Azure Artifacts	$2³
Azure Pipelines - Microsoft Hosted	$40⁴
Azure Pipelines - Self-Hosted	$15⁵

per user per month (first 5 users free)
per user per month
per GB (first 2GB free)
per parallel job (1,800 minutes free with 1 free parallel job)
per extra parallel job (1 free parallel job with unlimited minutes)

Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Jama Connect Editions & Modules

—

Additional Pricing Details

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