Azure DevOps vs. New Relic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure DevOps
Score 8.2 out of 10
N/A
Azure DevOps (formerly VSTS, Microsoft Visual Studio Team System) is an agile development product that is an extension of the Microsoft Visual Studio architecture. Azure DevOps includes software development, collaboration, and reporting capabilities.
$2
per GB (first 2GB free)
New Relic
Score 7.9 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
Azure DevOpsNew Relic
Editions & Modules
Azure Artifacts
$2
per GB (first 2GB free)
Basic Plan
$6
per user per month (first 5 users free)
Azure Pipelines - Self-Hosted
$15
per extra parallel job (1 free parallel job with unlimited minutes)
Azure Pipelines - Microsoft Hosted
$40
per parallel job (1,800 minutes free with 1 free parallel job)
Basic + Test Plan
$52
per user per month
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
Azure DevOpsNew Relic
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Azure DevOpsNew Relic
Considered Both Products
Azure DevOps
Chose Azure DevOps
Azure DevOps required the least amount of up front knowledge to get a pipeline up and running. Because of the built in activities, when I initially started working with this tool I didn't have to know anything other than where my code was stored. The rest was easy enough to …
New Relic

No answer on this topic

Best Alternatives
Azure DevOpsNew Relic
Small Businesses
GitHub
GitHub
Score 9.1 out of 10
InfluxDB
InfluxDB
Score 8.8 out of 10
Medium-sized Companies
GitHub
GitHub
Score 9.1 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Enterprises
Perforce P4
Perforce P4
Score 7.2 out of 10
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Azure DevOpsNew Relic
Likelihood to Recommend
8.4
(69 ratings)
7.9
(145 ratings)
Likelihood to Renew
10.0
(3 ratings)
8.8
(16 ratings)
Usability
7.8
(9 ratings)
8.4
(11 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
8.1
(11 ratings)
9.0
(7 ratings)
Implementation Rating
10.0
(1 ratings)
8.0
(9 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
Azure DevOpsNew Relic
Likelihood to Recommend
Microsoft
Azure DevOps works well when you’ve got larger delivery efforts with multiple teams and a lot of moving parts, and you need one place to plan work, track it properly, and see how everything links together. It’s especially useful when delivery and development are closely tied and you want backlog items, code and releases connected rather than spread across tools. Where it’s less of a fit is for small teams or simple pieces of work, as it can feel like more setup and process than you really need, and non-technical users often struggle with the interface. It also isn’t great if you want instant, easy programme-level views or a very visual planning experience without putting time into configuration.
Read full review
New Relic
New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
Read full review
Pros
Microsoft
  • Utilize Git as a repository to share work between multiple users
  • Ability to configure Pipelines to build containers to run virtual deployments and testing scripts.
  • Split individual tasks and relate to master documents for quick navigation and ability to see overall picture of project.
  • Track status of each task
  • Integrate with Git to utilize branches, merging, approvals, history, etc.
Read full review
New Relic
  • It gives us insights of applications, infrastructure, clouds very well.
  • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
  • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
Read full review
Cons
Microsoft
  • I did mention it has good visibility in terms of linking, but sometimes items do get lost, so if there was a better way to manage that, that would be great.
  • The wiki is not the prettiest thing to look at, so it could have refinements there.
  • It could improve the search slightly better.
Read full review
New Relic
  • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
  • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
  • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
Read full review
Likelihood to Renew
Microsoft
I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.
Read full review
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Read full review
Usability
Microsoft
It's a great help to get more information about new feature release and stay updated on what the dev team is working on. I like how easy it is to just login and read through the work items. Each work item has basic details: Title, Description, Assigned to, State, Area (what it belongs to), and iteration (when it’s worked on). See image above.They move through different states (New → Discovery → Ready for Prod → etc.).
Read full review
New Relic
I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
Read full review
Reliability and Availability
Microsoft
No answers on this topic
New Relic
Never observed an outage
Read full review
Performance
Microsoft
No answers on this topic
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Read full review
Support Rating
Microsoft
When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.
Read full review
New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
Read full review
Implementation Rating
Microsoft
Was not part of the process.
Read full review
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
Read full review
Alternatives Considered
Microsoft
Microsoft Planner is used by project managers and IT service managers across our organization for task tracking and running their team meetings. Azure DevOps works better than Planner for software development teams but might possibly be too complex for non-software teams or more business-focused projects. We also use ServiceNow for IT service management and this tool provides better analysis and tracking of IT incidents, as Azure DevOps is more suited to development and project work for dev teams.
Read full review
New Relic
Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
Read full review
Scalability
Microsoft
No answers on this topic
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
Read full review
Return on Investment
Microsoft
  • We have saved a ton of time not calculating metrics by hand.
  • We no longer spend time writing out cards during planning, it goes straight to the board.
  • We no longer track separate documents to track overall department goals. We were able to create customized icons at the department level that lets us track each team's progress against our dept goals.
Read full review
New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
Read full review
ScreenShots