Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR®
Score 8.3 out of 10
N/A
BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$10
per month per user
BQE CORE
Score 8.8 out of 10
Small Businesses (1-50 employees)
BQE CORE is a business management solution built specifically for professional service firms. BQE CORE is a combination of a billing assistant, project management, and accounting solution. CORE is designed to do the hard work of delivering actionable insights directly to the user's dashboards or inbox. BQE CORE replaces the products Engineeroffice, Archioffice, and BillQuick; the functionality of these applications is now found in BQE CORE.N/A
Gusto
Score 8.9 out of 10
N/A
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$496
per month
Pricing
BambooHR®BQE COREGusto
Editions & Modules
Core
$10
per month per user
Pro
Contact Sales
per month
Elite
Contact Sales
per month
No answers on this topic
Simple: A streamlined set of automatic payroll features and benefits integrations
$49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
$180/month + $22/mo per person
per month
Offerings
Pricing Offerings
BambooHR®BQE COREGusto
Free Trial
YesYesYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.
More Pricing Information
Community Pulse
BambooHR®BQE COREGusto
Considered Multiple Products
BambooHR®
Chose BambooHR®
I have never used any other BambooHR products that I am aware of at this time.
Chose BambooHR®
we haven't used any other products before
Chose BambooHR®
We've been using BambooHR for many years now, so I don't really remember what PeopleForce was like. But what I know for sure is that BambooHR is a much more refined product and provides more capabilities than PF overall.
Chose BambooHR®
I've used a few different tools for payroll and benefits. I used Rippling a while ago. I remember it was also pretty easy to use. Paylocity was also pretty easy to use, as far as I remember. Since I'm not the HR rep evaluating the tools for the benefits side, I don't have much …
Chose BambooHR®
BambooHR was selected for being user friendly. This is critical as our workforce is not the most tech savvy. It needs to be easy to use.
Chose BambooHR®
It's better in some ways, but it lacks information on pay and retirement. Two different platforms, though.
Chose BambooHR®
These are the three that come to mind, and we use each program for different things. We stick to HR driven areas for Bamboo, as we haven't shifted to it for payroll or project management. I do find Bamboo to be the most user-friendly, with the smallest learning curve of all …
Chose BambooHR®
Bamboo is much nicer with its UI and much simpler to follow
Chose BambooHR®
As a company we are consolidating and streamling infrastrucure. Bamboo has been with us since the beginning and appears to growing with us.
Chose BambooHR®
BambooHR felt like the better fit for our small to medium size company (100 employees around the world)
Chose BambooHR®
I liked using Paychex Flex. I think my company chose BambooHR for its competitive pricing.
Chose BambooHR®
Mavenlink is a much more expensive tool, but allowed a greater visibility into time tracking against projects and resource allocation all in one place.
Chose BambooHR®
In the past, I've used Paycor to handle all HR and pay info and things. Paycor was fine, but it felt clunkier and more like a chore to use. Logging into BambooHR is quicker and easier, and the user experience is more friendly. Things are easier to get to, and more info is …
Chose BambooHR®
I have used salesforce on several different occasions ranging from customer service to client management. This is a different situational occurrence however I will say that Bamboo is the much stronger system. The UI is much more pleasant and easy to navigate, and so far it …
Chose BambooHR®
better and more intuitive UI, Bamboo is better
Chose BambooHR®
BambooHR® isnt as robust as Rippling but for smaller companies it really fits the bill
Chose BambooHR®
BambooHR®'s user friendly system and customer support is top tier
Chose BambooHR®
Its so much easier and cero complicated to use. Info is right there if you need it. I find myself looking everywhere before I foind the info i need and Bamboo is just there.
Chose BambooHR®
I am not qualified to speak into this- I am an end user as a people manager, but our HR department were the ones who evaluated other platforms.
Chose BambooHR®
I don't know that I would say they are very similar as we use Trinet because of their PEO offerings. Trinet has everything built in and is a good platform for companies with 50+ employees. Trinet also is very legally sound given the type of reporting they do for multiple states …
BQE CORE
Chose BQE CORE
Toms Planner gant charts are very easy to navigate and edit.
Chose BQE CORE
I previously used Gusto for both benefits / employee details and also time tracking. It was really nice to have everything in one place, and Gusto felt very simple. However, it did not have as many broken down categories for time allotment. Harvest felt similar to Gusto, and it …
Chose BQE CORE
It helps and have a great impact on It employees like me to track and submit my timesheet to my managers and higher officials and make a note that I have spend my working house valuable and resourceful and the managers can take a look at what have I done in my working hours
Chose BQE CORE
our team uses both the platforms and does not tie very well. bamboo does have a more pleasant to the eye interface comparatively. it is also a bit easier to navigate and not have to click too many times to reach any particular information on bamboo. BQE CORE does do visuals of …
Chose BQE CORE
BQE CORE combined numerous products for us. It allows everything to be in one place which cuts down on the back and forth, as well as user error.
Chose BQE CORE
It was an admin desiring to switch. However CORE is easy to manage and calculate timesheet automatic with timer future. In addition I believe the admin stag like the billing aimless function and multiple additional future that monograph does not have. Without mentioning that …
Chose BQE CORE
BQE has more visual tools for determining billable hours and for tracking hours against a project. BQE has a better system for involving employee and simpler methods of tracking expenses.
Chose BQE CORE
Monograph did not allow exporting/importing of data nor did they offer integration with Quickbooks Desktop
Chose BQE CORE
Again, since I'm only an employee, I had no part in choosing BQE for my organization. But it is the best timesheet tracking system that I've used, and I've used 3 other ones in the past. BQE is the simplest to use, yet equally as powerful as the others. When editing my …
Chose BQE CORE
It’s the best program I have used to date! It was selected for me through my company.
Chose BQE CORE
They aren't used for the same thing so not able to compare.
Chose BQE CORE
Not used any other software than accounting. This is much easier for my staff to use because it's not a straight up accounting software.
Chose BQE CORE
I didn't take part in selecting BQE CORE; however, our CEO chose it because of its ability to help with invoicing and incorporating other software into the program such as Gantt charts. I like BQE CORE better than BillQuick because it is more user friendly and also displays the …
Chose BQE CORE
BQE CORE has a much more streamlined process for entering expense entries than Concur. You are able to select which project you would like to charge to and where expense entries are sent for approval, whether that be your manager or the project manager. BQE CORE also is very …
Chose BQE CORE
I have only really used this product.
Chose BQE CORE
BQE CORE is much more in-depth at time tracking than Harvest. Harvest is easier to use out of the gate but BQE CORE is worth the learning curve. I haven't had a chance to use BQE CORE on a mobile device so I can't speak to how it stacks up there against Harvest.
Chose BQE CORE
I don't recall the previous program we used as this was years ago, but we had to put in time manually each week and this was very time consuming. BQE CORE keeps your projects in the timesheet from week to week to you don't have to reinput the project number.
Gusto
Chose Gusto
I think Gusto has much better marketing than the rest of their competition, and it has the assets to get in front of more people, like on live TV during a sports game, so I just knew about it before the others. When comparing, I think feature-wise and usability were big for …
Chose Gusto
Quick Books was more than we needed for a simple consulting firm.
Chose Gusto
I like Gusto because it's much more user-friendly than Workforce. I would rate QB a 6/10 and Gusto a 10/10 for user reliability and friendliness.
Chose Gusto
When I first started with this company 5 years ago we used QuickBooks Time. I used it for about a year before we switched over to Gusto. QB Time was accurate and organized, but very chaotic and clunky to use. That software provided way too much info all at once and was not …
Chose Gusto
In my opinion, Rippling had a super bad UX. I felt like it was impossible to find the areas I wanted to go to- their site navigation simply did not make sense. With Gusto it's so much easier to naviagate.
Chose Gusto
I have not tried any other products like Gusto, so I cannot speak to how it compares.
Chose Gusto
I have evaluated Rippling, it is more expensive but does have more of the features for connecting to other systems to make onboarding and off boarding team members easier. It is more complex and will take time to implement, so I do think Gusto has a lot of whats needed for …
Chose Gusto
While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price.
Chose Gusto
It is more user-friendly, but I feel like the company still has some things to figure out before it is seamless.
Chose Gusto
Gusto was at a price point that fit our budget, without all the extra features our small company would not take advantage of. It was truly the right fit for our growing company, and we are happy that we made this switch! Looking forward to seeing more capabilities come out as …
Chose Gusto
Not sure what we used before I came into my role. We started using Gusto when we changed accounting services and it was their recommended platform to use.
Chose Gusto
Paycom was more than we needed for our payroll and human resource needs at this time. While it may offer additional integrations, features, and other bells and whistles it wasn't something we needed in the short team and Gusto meets our current and short term future needs. We …
Chose Gusto
I believe Gusto is the superior tool compared to these two. It's ease of use and 'all in one' HR platform makes it second to none. Gusto offers more features and does not look ancient like these other tools. Ease and functionality and the numerous possibilities make it above …
Chose Gusto
Gusto is cheaper and just much more user friendly than other tools with similar skill sets that I have used previously. I much prefer its user interface, how the mobile app and desktop work seamlessly, and how just how much more affordable it is. While it still is expensive, …
Chose Gusto
Gusto is a cost-effective solution for small businesses who don't require added modules, complex integrations or advanced reporting. Simple and effective!
Chose Gusto
From an employee point of view, Gusto makes it much easier to track your hours and clock in.
Chose Gusto
They are both user friendly and both are easy to start implementing.
Chose Gusto
Gusto is more cost-effective and has been very responsive to inquiries.
Chose Gusto
Rippling has been more than frustrating to work with, to say the least. Gusto doesn't just do what a payroll software should do; they make it so easy that it doesn't feel like a burden. The comparison is unmatched. Gusto doesn't meet expectations; it blows them out of the …
Chose Gusto
Paychex way to big for a small business. Never able to get immediate help when needed.

Toast Payroll outsourced company with lots nice features but needs more time to figure it out.
Features
BambooHR®BQE COREGusto
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR®
7.9
Ratings
3% below category average
BQE CORE
-
Ratings
Gusto
-
Ratings
Employee demographic data8.30 Ratings00 Ratings00 Ratings
Employment history8.10 Ratings00 Ratings00 Ratings
Job profiles and administration8.10 Ratings00 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.70 Ratings00 Ratings00 Ratings
Organizational charting7.70 Ratings00 Ratings00 Ratings
Organization and location management8.10 Ratings00 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.40 Ratings00 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR®
7.6
Ratings
7% below category average
BQE CORE
-
Ratings
Gusto
9.1
Ratings
9% above category average
Pay calculation8.00 Ratings00 Ratings9.50 Ratings
Support for external payroll vendors7.00 Ratings00 Ratings8.50 Ratings
Off-cycle/On-Demand payment7.40 Ratings00 Ratings00 Ratings
Benefit plan administration7.10 Ratings00 Ratings8.70 Ratings
Direct deposit files8.20 Ratings00 Ratings9.60 Ratings
Salary revision and increment management7.90 Ratings00 Ratings9.10 Ratings
Reimbursement management7.50 Ratings00 Ratings9.10 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR®
8.8
Ratings
8% above category average
BQE CORE
-
Ratings
Gusto
-
Ratings
Approval workflow8.70 Ratings00 Ratings00 Ratings
Balance details8.50 Ratings00 Ratings00 Ratings
Annual carry-forward and encashment9.20 Ratings00 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR®
8.5
Ratings
4% above category average
BQE CORE
-
Ratings
Gusto
-
Ratings
View and generate pay and benefit information8.50 Ratings00 Ratings00 Ratings
Update personal information8.90 Ratings00 Ratings00 Ratings
View company policy documentation8.40 Ratings00 Ratings00 Ratings
Employee recognition7.90 Ratings00 Ratings00 Ratings
View job history8.80 Ratings00 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR®
9.1
Ratings
13% above category average
BQE CORE
-
Ratings
Gusto
-
Ratings
Tracking of all physical assets9.10 Ratings00 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR®
7.2
Ratings
4% below category average
BQE CORE
-
Ratings
Gusto
-
Ratings
Report builder7.40 Ratings00 Ratings00 Ratings
Pre-built reports7.50 Ratings00 Ratings00 Ratings
Ability to combine HR data with external data6.90 Ratings00 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR®
8.2
Ratings
3% above category average
BQE CORE
-
Ratings
Gusto
-
Ratings
New hire portal8.40 Ratings00 Ratings00 Ratings
Manager tracking tools7.90 Ratings00 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR®
7.9
Ratings
2% below category average
BQE CORE
-
Ratings
Gusto
-
Ratings
Corporate goal setting7.00 Ratings00 Ratings00 Ratings
Individual goal setting7.90 Ratings00 Ratings00 Ratings
Line-of sight-visibility9.10 Ratings00 Ratings00 Ratings
Performance tracking7.50 Ratings00 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR®
7.8
Ratings
1% below category average
BQE CORE
-
Ratings
Gusto
-
Ratings
Performance plans7.30 Ratings00 Ratings00 Ratings
Performance improvement plans7.30 Ratings00 Ratings00 Ratings
Review status tracking8.60 Ratings00 Ratings00 Ratings
Review reminders8.10 Ratings00 Ratings00 Ratings
Multiple review frequency7.70 Ratings00 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR®
9.0
Ratings
14% above category average
BQE CORE
-
Ratings
Gusto
-
Ratings
Create succession plans/pools8.90 Ratings00 Ratings00 Ratings
Candidate ranking9.00 Ratings00 Ratings00 Ratings
Candidate search9.00 Ratings00 Ratings00 Ratings
Candidate development9.30 Ratings00 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR®
7.9
Ratings
1% above category average
BQE CORE
-
Ratings
Gusto
-
Ratings
Job Requisition Management7.70 Ratings00 Ratings00 Ratings
Company Website Posting7.60 Ratings00 Ratings00 Ratings
Publish to Social Media9.20 Ratings00 Ratings00 Ratings
Job Search Site Posting7.40 Ratings00 Ratings00 Ratings
Duplicate Candidate Prevention7.50 Ratings00 Ratings00 Ratings
Applicant Tracking8.00 Ratings00 Ratings00 Ratings
Notifications and Alerts8.10 Ratings00 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
BambooHR®
-
Ratings
BQE CORE
8.1
Ratings
5% above category average
Gusto
-
Ratings
Task Management00 Ratings9.40 Ratings00 Ratings
Resource Management00 Ratings9.00 Ratings00 Ratings
Gantt Charts00 Ratings9.20 Ratings00 Ratings
Scheduling00 Ratings9.00 Ratings00 Ratings
Workflow Automation00 Ratings8.10 Ratings00 Ratings
Team Collaboration00 Ratings6.90 Ratings00 Ratings
Support for Agile Methodology00 Ratings7.40 Ratings00 Ratings
Support for Waterfall Methodology00 Ratings4.60 Ratings00 Ratings
Document Management00 Ratings8.70 Ratings00 Ratings
Email integration00 Ratings6.30 Ratings00 Ratings
Mobile Access00 Ratings7.80 Ratings00 Ratings
Timesheet Tracking00 Ratings9.70 Ratings00 Ratings
Change request and Case Management00 Ratings8.40 Ratings00 Ratings
Budget and Expense Management00 Ratings9.10 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
BambooHR®
-
Ratings
BQE CORE
8.6
Ratings
11% above category average
Gusto
-
Ratings
Quotes/estimates00 Ratings8.40 Ratings00 Ratings
Invoicing00 Ratings8.90 Ratings00 Ratings
Project & financial reporting00 Ratings8.90 Ratings00 Ratings
Integration with accounting software00 Ratings8.30 Ratings00 Ratings
Best Alternatives
BambooHR®BQE COREGusto
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.2 out of 10
Stackby
Stackby
Score 8.9 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
InEight
InEight
Score 8.2 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 10.0 out of 10
InEight
InEight
Score 8.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
BambooHR®BQE COREGusto
Likelihood to Recommend
8.3
(0 ratings)
9.3
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
7.0
(0 ratings)
10.0
(0 ratings)
Usability
8.7
(0 ratings)
9.5
(0 ratings)
9.5
(0 ratings)
Availability
9.3
(0 ratings)
8.2
(0 ratings)
-
(0 ratings)
Performance
8.7
(0 ratings)
7.3
(0 ratings)
-
(0 ratings)
Support Rating
8.2
(0 ratings)
7.4
(0 ratings)
3.1
(0 ratings)
Online Training
8.3
(0 ratings)
6.4
(0 ratings)
-
(0 ratings)
Implementation Rating
8.6
(0 ratings)
2.3
(0 ratings)
9.1
(0 ratings)
Configurability
7.5
(0 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
9.6
(0 ratings)
4.5
(0 ratings)
-
(0 ratings)
Product Scalability
8.9
(0 ratings)
8.2
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(0 ratings)
8.2
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
BambooHR®BQE COREGusto
Likelihood to Recommend
For companies with a "complex" PTO policy, it's one of the easier solutions to use I have seen. By complexity, I mean having different reasons for your time off and different amounts of time you can request on that end. If you need simple file sharing, it will work as well. For people who require more robust training material, it might not be the best fit.
Read full review
I would recommend this for our industry: architecture, engineering, or construction. I would recommend this for any larger firm with many employees or high number of projects. I would particularly recommend this for a company with projects that have budget constraints and where time tracking and expense tracking is very important. I would not recommend this complicated software for a small firm with a small amount of income or number of projects.
Read full review
Gusto is well-suited for small businesses looking for a one-stop platform for payroll, tax-related tasks, and onboarding. It has many automated features that make tasks related to running a business/running an S-Corp simpler. I have not tried any other similar platforms, so I am unsure how it compares, but the pricing Gusto offers feels reasonable compared to other providers.
Read full review
Pros
  • Ease of use for established staff and admins, all the way down to brand new hires.
  • Integrations, especially for posting and managing jobs during the hiring process.
  • Making regularly occurring things like meetings and assessments easy to customize and to action easily.
  • Being able to assign out tasks for onboarding and offboarding.
Read full review
  • Invoice Collections within Billing is a great tool because of the ability to take notes and track contact.
  • Invoices are professional looking and easy for our clients to understand the overall progress within each phase of their project.
  • Dashboards are the best tool EVER!
  • The Contact List feature within Clients setup is the perfect way to track multiple project managers within a large company that also has multiple contracts with us.
Read full review
  • Quarterly tax access for CPA
  • Gusto makes it easy for our CPA to access quarterly tax data directly, which saves us time and ensures tax reporting stays accurate for our LLC.
  • IRS support via human reps
  • Whenever we get confusing IRS mail, I forward it to Gusto. A real human rep either walks me through next steps or handles it directly—huge peace of mind.
  • Payroll automation
  • Once payroll is set up, it runs smoothly and automatically with little effort on my part. It’s reliable, affordable, and a great “set it and forget it” solution for a small business.
Read full review
Cons
  • The biggest issue is on performance assessments. We are not able to customize the reminder dates so the automated reminder dates shown to people and on the email reminders is often misaligned with our actual internal deadlines. This causes a lot of confusion each review cycle.
  • Also on performance management, there is no way to push feedback to a supervisor for their direct report. The only way is if the manager requests the feedback from you. This limits the opportunity for people to give real time feedback throughout the half.
  • I wish we had a way to track notes from employee 1:1s in BambooHR® so when we do our performance reviews we can track. That may be a module we didn't purchase but it would facilitate more continuous and comprehensive evaluation of people at review time.
Read full review
  • Customizable Reporting
  • Linking Project to Payment all together
  • Assigning contacts to particular roles - such as Invoicing, Contracts, etc.
  • Accounting Functionality - they are basically a project management accounting software, so in my opinion, they could learn some things from other accounting software such as QuickBooks etc.
Read full review
  • I honestly don't have any complaints about Gusto as it stands.
  • Maybe add 2-factor authentication for security purposes. I haven't seen that being part of the login process yet.
  • I think Gusto pushes its easy Gusto card payroll method a bit too much. I'd like to see direct deposit as the main method it suggests and the Gusto card as a secondary one.
Read full review
Likelihood to Renew
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Read full review
We have been using Core for a few years now, and honestly started to look at other software systems to see what was out there. What we chose was a nightmare for migration so we never left Core. Now we have added invoicing and payments from Core instead of double entry with QBO. Still only a few cycles in but looks like it will be up to speed soon and working smoothly.
Read full review
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
Read full review
Usability
It is pretty intuitive and easy to use for most functions! This is helped by the clean and simple interface. The drop down filters and prompts are definitely strong points, and could be easily enhanced with more AI/automation features built in in future to make it even more efficient. I also like the playful icons, making it less dull as a HR tool :)
Read full review
The foundation is awesome, like I have said before, however the house being built on it, the educational resources being provided to us (more of sales pitches that don't work), and flexible workflow opportunities, is making us look elsewhere for how much we will be spending on per user. It's crazy to think how flexible they are not when it comes to user settings. Lack of integration with other sources is awful.
Read full review
Wonderful overall usability – especially for the new business owner. The user interface is clean and intuitive, so it's easy to find what you're looking for. They also have great explanation pages ingrained into the process, so if you get stuck knowing what to do next, there's a link right there to walk you through the process!
Read full review
Reliability and Availability
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review
I can only remember a couple of times in 4 years that Core has been unavailable.
Read full review
No answers on this topic
Performance
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review
This is one area that does need some improvement. It can be slow at time, so we had our IT look at it from our side and we had no issues, so it has to be some slowness on their side.
Read full review
No answers on this topic
Support Rating
I have used their support team over a dozen times. They have chat agents available throughout the day. They have support ticket submissions. They have their own resources website with different programs to learn BambooHR®. They also have onboarding support.
Read full review
As a new employee and CORE user, I talk to support on a weekly basis. I have never had to wait for more than 3 min to get connect with a support rep, and all my questions have been answered. The support representatives are polite and eager to help no matter how simple your question is.
Read full review
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
Read full review
In-Person Training
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
No answers on this topic
No answers on this topic
Online Training
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review
Make sure you have someone training you that fits your style of learning.
Read full review
No answers on this topic
Implementation Rating
We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
Read full review
wont let me skip
Read full review
Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
Read full review
Alternatives Considered
These are the three that come to mind, and we use each program for different things. We stick to HR driven areas for Bamboo, as we haven't shifted to it for payroll or project management. I do find Bamboo to be the most user-friendly, with the smallest learning curve of all the other programs, though.
Read full review
Deltek Vision is far more advanced, more encompassing and offers more flexibility with what you want to do. However, it's also quite difficult to use, whereas BQE CORE is intuitive and user friendly. The trade off is worth it in some arenas but overall it's not suited for a larger fast paced company. Great for smaller companies.
Read full review
I think Gusto has much better marketing than the rest of their competition, and it has the assets to get in front of more people, like on live TV during a sports game, so I just knew about it before the others. When comparing, I think feature-wise and usability were big for Gusto.
Read full review
Scalability
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review
This software works on a small and large scale.
Read full review
No answers on this topic
Return on Investment
  • improved onboarding- adding documents and due dates to tasks
  • time expenditure- we had printed documents initially. BambooHR® has saved me so much time with the electronic documents that automatically save in the employee record
  • streamlined processes- key features such as the signature documents, onboarding/offboarding tasks have streamlined my processes also allowing for increased time savings
Read full review
  • Quick setup of new tasks under a parent project, with immediate hourly billing to it.
  • Monitoring of details of non-chargeable efforts in appropriate detail
  • Validation of hourly cost, billing cost, benefit cost, profitability by person and role
  • Company tracking of write-off's included in corporate and project reporting, no data is "lost"
  • Can track excessive work time as +PTO in lieu of pay for use as future vacation
Read full review
  • It saves me time and energy - I'm not worried about being compliant or having everything I need for tax season. It's all there!
  • I don't wonder when my team is working- they can easily log in and out of the system.
  • I don't have to handle updating information when an employee or contractor has changes - they have their own portal.
Read full review
ScreenShots

BambooHR® Screenshots

Screenshot of the Job Info tabScreenshot of Onboarding TasksScreenshot of a New Hire PacketScreenshot of an Employee Performance ReportScreenshot of Employee Satisfaction (eNPS®)Screenshot of Open Enrollment

BQE CORE Screenshots

Screenshot of Core powered by BQE SoftwareScreenshot of BQE CORE Project Dashboard ViewScreenshot of BQE CORE 360* Firm Performance ViewScreenshot of BQE CORE Reporting & AnalyticsScreenshot of BQE CORE Project Time EntryScreenshot of BQE CORE Project Expense Tracking

Gusto Screenshots

Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data