BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
Gusto
Score 8.7 out of 10
N/A
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$49
per month
Pricing
BambooHR®
Gusto
Editions & Modules
Core
$250
per month
Pro
Contact Sales
Simple: A streamlined set of automatic payroll features and benefits integrations
$49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
$180/month + $22/mo per person
per month
Offerings
Pricing Offerings
BambooHR®
Gusto
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
Optional
No setup fee
Additional Details
—
Gusto offers three pricing plans for payroll, benefits, and HR.
Gusto has an applicant tracking system that we considered using. However, the tool was to simple and did not offer enough customization with application question types, pipeline, and automated emails.
When reviewing which HRIS to go with, BambooHR came out on top for a few reasons. One was the cost compared to others and what you get for that cost. It saved the company money versus what we had, including Lever, ADP, Calamari, etc., and condensed it into one system. Next, the …
Payroll is on par, however, the benefits management is not even close. BambooHR and TriNet both offered better benefit plans and over the course of years, never caused my teams to be uninsured for any period of time. BambooHR and TriNet support teams have always communicated …
ADP is cumbersome, complex, and hard as ever to find anything on the site. The ADP program is focused on Payroll only and does not offer the all-in-one feature that Gusto does. Gusto gives ease of use and practicality, while other programs, such as ADP that boast this, but end …
In terms of GUI, Gusto is well-made. It's much prettier than APS and Bamboo. Bamboo and APS both have a lot more capability and, thus, are a little more complicated to use. Bamboo does not have a built-in payroll, though they do have a partner. We ultimately ended up going with …
I felt that the customer reviews and feedback for Gusto spoke volumes, and the Gusto interface was straightforward and simple to use. The value of the tier-based subscription model is great too. I found that other HR software plans were more expensive and more cluttered, less …
BambooHR® is great for small businesses. I would recommend to anyone looking to get out of spreadsheets and have a more streamlined process in place. However, it becomes more challenging to use the larger the company. It would just depend on the size of the company and their current processes.
Gusto makes it EASY to run the otherwise time-consuming and tedious HR and payroll functions that need to happen in my small business. It surpasses every other platform in terms of ease of use and value. I use a variety of different tech tools and platforms, and I recommend Gusto to every entrepreneur friend of mine because it's that good. I would highly recommend it for small businesses that need these kinds of tasks taken off their plate. It probably doesn't make sense if your organization has a dedicated HR employee.
I have contacted Customer Service several times and everyone I have spoken to has been amazing. I always get my questions answered in a friendly, professional and efficient manner.
BambooHR is extremely user-friendly and easy to navigate.
I love that I can customize certain features according to our company's needs.
Gusto really kills it on the simplicity. The app and website are very clear and straightforward.
Gusto also does a great job at being easy to navigate, visually pleasing, and logically posed.
Gusto communicates very clearly and provides just the right amount of communication.
Gusto makes the onboarding process very easy. I recently started at a new company and the process of filling out the necessary documents, filling out forms, and getting my benefit information input was soooooo easy!
Adding in previous time manually could be more accessible.
Notifications for when employees manually change hours.
We should allow 1099 users to use the mobile app instead of restricting them to the website, especially since they can just log into the full website on their mobile device.
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
The usability from a user perspective is pretty straightforward and navigating the system is quite easy. The prompts for managers to approve certain things like time off could be improved as there isn't any follow-through after the first prompt. The availability of customer service can also be hard as we are a UK based company.
Gusto, a leading HR and payroll software, has a generally positive impact on business objectives. By streamlining administrative tasks and providing tools for employee engagement, Gusto can lead to cost savings, increased productivity, and happier employees, all of which contribute to a higher return on investment.
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
There is a lot of good documentation on BambooHR features through their stock support library. Support agents are also typically available for more in-depth questions. Sales representatives, however, are extremely hands-off once they sell you the license. They know only enough to sell the platform, but any in-depth questions require technical support, which can prolong the response time.
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
BambooHR's initial implementation team was amazing. We loved having a dedicated person we could call, email or speak to during the entire process. I feel that's so important when you are new to a software. Our process was time consuming, but well worth the final product.
Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
I felt Bamboo HR was what we needed for our company. Other HRIS systems didn't give me the care and dedication I have gotten from Bamboo. It was almost like I was another notch in their belt. Bamboo has always made me feel like I came first...like I was their only customer!
We found Gusto to be a better fit for our size and needs. Gusto is much more user-friendly and transparent with pricing. It’s easier to set up, and we liked that everything, from payroll to benefits to time tracking, is in one place without feeling overly complex. ADP felt geared toward much larger companies, while Gusto gave us flexibility and a more modern, intuitive experience.
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Gave more time back to HR, Directors, and Managers by providing options for easy reports and a place to have all the information.
PTO! This has given so much time back to accounting as they no longer have to manually calculate PTO and it's also allowed our team to feel more comfortable to take time off by having an official way to ask off and see what their balances are.
Onboarding and offboarding: this has helped HR with the many many tasks of helping team members come onboard as well as when they leave a company.
Professionalism: the ability to create forms and has stepped up our game for new hires and even tracking things we have needed our team to fill out!
For me, it is hard to quantify payroll software as having an ROI. It does save quite a bit of time per pay period, so perhaps we could assign a theoretical number to an employee taking that time. I'd say, at the least, it saves 30-60 minutes a pay period compared to a more difficult-to-use payroll software.
