What users are saying about
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175 Ratings
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Top Rated
141 Ratings

BambooHR

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175 Ratings
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Score 8.6 out of 100

Gusto

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Top Rated
141 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

BambooHR

If you are managing a small/medium-sized organization with up to 500 employees, BambooHR is a great utility. It will automate the entire recruitment and selection process, make time tracking benefit administration highly efficient, and enhance the integrity of annual performance appraisals. It will eliminate nearly all kinds of unnecessary record management and paperwork. All the information about an employee can be accessed at any time of the day. However, for a large organization, the HRIS can erect virtual walls among employees and make management of human resources a daunting task for the HR manager.
Anonymous | TrustRadius Reviewer

Gusto

Gusto would be ideal and perfect for smaller scale businesses and those who don’t have time to develop and fuss over payroll or other major admin issues. For a high number of employees though or much bigger businesses, Gusto might not be robust enough for their needs and for the complexities.
Josh Bicknell | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

BambooHR
8.5
Gusto
Employee demographic data
BambooHR
8.7
Gusto
Employment history
BambooHR
8.9
Gusto
Job profiles and administration
BambooHR
8.6
Gusto
Workflow for transfers, promotions, pay raises, etc.
BambooHR
8.4
Gusto
Organizational charting
BambooHR
8.3
Gusto
Organization and location management
BambooHR
8.4
Gusto
Compliance data (COBRA, OSHA, etc.)
BambooHR
8.2
Gusto

Payroll Management

BambooHR
8.7
Gusto
8.6
Pay calculation
BambooHR
8.5
Gusto
8.4
Support for external payroll vendors
BambooHR
8.7
Gusto
8.5
Off-cycle/On-Demand payment
BambooHR
8.6
Gusto
Benefit plan administration
BambooHR
9.1
Gusto
7.4
Direct deposit files
BambooHR
8.8
Gusto
9.0
Salary revision and increment management
BambooHR
8.8
Gusto
8.8
Reimbursement management
BambooHR
8.6
Gusto
9.5

Leave and Attendance Management

BambooHR
9.2
Gusto
Approval workflow
BambooHR
9.3
Gusto
Balance details
BambooHR
9.2
Gusto
Annual carry-forward and encashment
BambooHR
9.0
Gusto

Employee Self Service

BambooHR
8.8
Gusto
View and generate pay and benefit information
BambooHR
8.8
Gusto
Update personal information
BambooHR
9.0
Gusto
View company policy documentation
BambooHR
8.7
Gusto
Employee recognition
BambooHR
8.7
Gusto
View job history
BambooHR
9.1
Gusto

Asset Management

BambooHR
7.6
Gusto
Tracking of all physical assets
BambooHR
7.6
Gusto

HR Reporting

BambooHR
8.2
Gusto
Report builder
BambooHR
8.3
Gusto
Pre-built reports
BambooHR
8.1
Gusto
Ability to combine HR data with external data
BambooHR
8.2
Gusto

Onboarding

BambooHR
8.6
Gusto
New hire portal
BambooHR
8.6
Gusto
Manager tracking tools
BambooHR
8.6
Gusto

Performance and Goals

BambooHR
8.2
Gusto
Corporate goal setting
BambooHR
8.0
Gusto
Individual goal setting
BambooHR
8.2
Gusto
Line-of sight-visibility
BambooHR
8.1
Gusto
Performance tracking
BambooHR
8.6
Gusto

Performance Management

BambooHR
8.5
Gusto
Performance plans
BambooHR
8.5
Gusto
Performance improvement plans
BambooHR
8.3
Gusto
Review status tracking
BambooHR
8.8
Gusto
Review reminders
BambooHR
8.6
Gusto
Multiple review frequency
BambooHR
8.3
Gusto

Succession Planning

BambooHR
8.1
Gusto
Create succession plans/pools
BambooHR
8.1
Gusto
Candidate ranking
BambooHR
8.0
Gusto
Candidate search
BambooHR
8.2
Gusto
Candidate development
BambooHR
8.2
Gusto

Recruiting / ATS

BambooHR
8.3
Gusto
Job Requisition Management
BambooHR
8.3
Gusto
Company Website Posting
BambooHR
8.2
Gusto
Publish to Social Media
BambooHR
8.4
Gusto
Job Search Site Posting
BambooHR
8.4
Gusto
Duplicate Candidate Prevention
BambooHR
8.2
Gusto
Applicant Tracking
BambooHR
8.2
Gusto
Notifications and Alerts
BambooHR
8.7
Gusto

Pros

BambooHR

  • Helps us prepare our payroll on time and do so in an error-free manner.
  • Implements ATS in our organization and this is crucial in growing our talented workforce.
  • It's stable, and all organizations from small to mid-sized are able to use it efficiently.
Martin Oliver | TrustRadius Reviewer

Gusto

  • Accurate filings and tax payments.
  • Very user friendly system and easy to use.
  • Great time tracking that automatically syncs with payroll.
  • Unlimited payrolls for no extra cost.
  • Other things such as scheduling of performance reviews, time off, and even birthday reminders!
McKay Salisbury | TrustRadius Reviewer

Cons

BambooHR

  • Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
  • Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.
Anonymous | TrustRadius Reviewer

Gusto

  • One issue that we've run into with Gusto are some limitations around certain kinds of withholdings from contractor pay. We've had to employ some manual work arounds.
  • When we switched from semi-monthly to an every 2 week payroll, we experienced an issue with Gusto where the payroll days are slightly out of sync. This is another minor issue that we manually work around.
Ed Hart | TrustRadius Reviewer

Likelihood to Renew

BambooHR

BambooHR 10.0
Based on 2 answers
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Kendra Zondervan | TrustRadius Reviewer

Gusto

Gusto 8.0
Based on 1 answer
While Gusto does have a few flaws on the whole it is a very user-friendly software that does a great job of making a very complicated and mundane task quite easy and it is also very cost-effective. But I find that it is not a great fit for everyone and there have been a few mistakes in the payroll tax filings that have caused me and my clients some concern
Lauri Paxton | TrustRadius Reviewer

Usability

BambooHR

BambooHR 9.3
Based on 3 answers
Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
Chris Edwards | TrustRadius Reviewer

Gusto

Gusto 10.0
Based on 1 answer
The UI is clean and simple. It's incredibly easy to find what you need to find, and if you can't, a quick search of their help files will direct you where you need to go about 90% of the time. For that last 10%, a support e-mail will result in a quick answer. Almost any time I try to do something new I haven't done before with Gusto, I can do it in a few minutes.
Christopher Cantrall | TrustRadius Reviewer

Reliability and Availability

BambooHR

BambooHR 10.0
Based on 1 answer
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Anonymous | TrustRadius Reviewer

Gusto

No score
No answers yet
No answers on this topic

Performance

BambooHR

BambooHR 9.0
Based on 1 answer
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Anonymous | TrustRadius Reviewer

Gusto

No score
No answers yet
No answers on this topic

Support Rating

BambooHR

BambooHR 8.4
Based on 28 answers
Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Gusto

Gusto 7.2
Based on 23 answers
In rare times that we had to reach out to support they are fast and friendly and always eager to assist. Says a lot of software when you do not have to reach out to support very often. Quick and easy access to support channels makes it pain-free when you do encounter an issue.
Anonymous | TrustRadius Reviewer

Online Training

BambooHR

BambooHR 10.0
Based on 1 answer
The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
Anonymous | TrustRadius Reviewer

Gusto

No score
No answers yet
No answers on this topic

Implementation Rating

BambooHR

BambooHR 10.0
Based on 2 answers
it was very easy to sign up, quick and we could use the site very quickly as well.
Anonymous | TrustRadius Reviewer

Gusto

No score
No answers yet
No answers on this topic

Alternatives Considered

BambooHR

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Hayden Anderson | TrustRadius Reviewer

Gusto

The nature of my business is software development so naturally I was after a way to address this tedious task with some type of automation. Gusto was actually recommended by another tool I use (FreshBooks). After reviewing what it offered and having used Utilipro at work, I didn't look much further. The integration to my accounting tool was a good start and knowing everything was done electronically and could make my entire company tax filing simple made my decisions pretty swift.
Lou Gallo | TrustRadius Reviewer

Scalability

BambooHR

BambooHR 10.0
Based on 1 answer
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Anonymous | TrustRadius Reviewer

Gusto

No score
No answers yet
No answers on this topic

Return on Investment

BambooHR

  • There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
  • Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.
Anonymous | TrustRadius Reviewer

Gusto

  • It seems like Gusto helps our management team easily track and manage payroll.
  • It cuts down on our HR team having to send us various documents that we may need. We can now just login to Gusto to get those.
  • Gusto's email surveys are a great way for our management team to collect employee feedback to improve the culture and management of the company.
Jared DeLong | TrustRadius Reviewer

Screenshots

Pricing Details

BambooHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote*

* company size

BambooHR Editions & Modules

Additional Pricing Details

Gusto

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Gusto Editions & Modules

Edition
Concierge: Includes everything in the Complete plan, plus access to certified HR pros and resources so you don’t have to go it alone.$149/month1
Complete: Includes everything in the Core plan, plus better HR tools so you can create a great place to work$39/month1
Core: Refreshingly easy payroll so you can get back to what matters most.$39/month2
Basic$19/month2
  1. $12 per employee/contractor
  2. $6 per employee/contractor
Additional Pricing Details
Gusto offers three simple pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs.

Rating Summary

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