BambooHR vs. Zoho People

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.3 out of 10
N/A
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
Zoho People
Score 8.9 out of 10
N/A
Zoho People is an efficient Human Resources Management System that automates daily tasks. It also offers Performance Management and Learning Management resources.
$1.25
per month
Pricing
BambooHRZoho People
Editions & Modules
Core
$250
per month
Pro
$250
per month
Essential HR
$1.50 ($1.25)
monthly (annually)
Professional
$2.50 ($2.00)
monthly (annually)
Premium
$3.50 ($3.00)
monthly (annually)
Enterprise
$5.00 ($4.50)
monthly (annually)
People Plus
$10.00 ($9.00)
monthly (annually)
Offerings
Pricing Offerings
BambooHRZoho People
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo matter what HR looks like at your company, we have the perfect plan for you!
More Pricing Information
Community Pulse
BambooHRZoho People
Considered Both Products
BambooHR

No answer on this topic

Zoho People
Chose Zoho People
Zoho People stand out with its all in one features like Database management with ease of using employee self service, time off management, option to integrate payroll integration. Zoho people allows us to manage employee leaves, attendance and Advance Analytics makes it visibly …
Chose Zoho People
One of the innovative CRM software products on the market is Zoho People. Compared to Salesforce and SugarCRM, Zoho People comes up to their standards. Zoho People is an integrated suite of CRM tools that allows small businesses to work more efficiently. Zoho People is a better …
Top Pros
Top Cons
Features
BambooHRZoho People
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.1
122 Ratings
3% above category average
Zoho People
9.7
8 Ratings
21% above category average
Employee demographic data7.7104 Ratings9.78 Ratings
Employment history8.7111 Ratings00 Ratings
Job profiles and administration8.4108 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.8.295 Ratings00 Ratings
Organizational charting7.1107 Ratings00 Ratings
Organization and location management8.098 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.558 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.1
78 Ratings
1% above category average
Zoho People
-
Ratings
Pay calculation8.252 Ratings00 Ratings
Support for external payroll vendors8.245 Ratings00 Ratings
Off-cycle/On-Demand payment8.030 Ratings00 Ratings
Benefit plan administration8.860 Ratings00 Ratings
Direct deposit files8.459 Ratings00 Ratings
Salary revision and increment management8.062 Ratings00 Ratings
Reimbursement management6.731 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
8.8
106 Ratings
9% above category average
Zoho People
9.8
8 Ratings
19% above category average
Approval workflow9.1104 Ratings9.88 Ratings
Balance details8.997 Ratings00 Ratings
Annual carry-forward and encashment8.487 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.7
117 Ratings
7% above category average
Zoho People
9.1
8 Ratings
12% above category average
View and generate pay and benefit information7.971 Ratings00 Ratings
Update personal information9.2116 Ratings8.58 Ratings
View company policy documentation8.996 Ratings9.77 Ratings
Employee recognition8.678 Ratings00 Ratings
View job history9.0109 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
7.8
48 Ratings
1% above category average
Zoho People
-
Ratings
Tracking of all physical assets7.848 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
7.7
93 Ratings
1% above category average
Zoho People
-
Ratings
Report builder8.189 Ratings00 Ratings
Pre-built reports7.787 Ratings00 Ratings
Ability to combine HR data with external data7.463 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
8.6
96 Ratings
7% above category average
Zoho People
8.8
8 Ratings
9% above category average
New hire portal8.792 Ratings8.77 Ratings
Manager tracking tools8.683 Ratings8.87 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.2
60 Ratings
1% above category average
Zoho People
-
Ratings
Corporate goal setting8.246 Ratings00 Ratings
Individual goal setting8.258 Ratings00 Ratings
Line-of sight-visibility8.245 Ratings00 Ratings
Performance tracking8.154 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
7.9
66 Ratings
0% below category average
Zoho People
8.3
8 Ratings
4% above category average
Performance plans7.659 Ratings8.38 Ratings
Performance improvement plans8.053 Ratings00 Ratings
Review status tracking7.960 Ratings00 Ratings
Review reminders8.261 Ratings00 Ratings
Multiple review frequency7.857 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
7.1
45 Ratings
10% below category average
Zoho People
-
Ratings
Create succession plans/pools5.831 Ratings00 Ratings
Candidate ranking7.737 Ratings00 Ratings
Candidate search7.139 Ratings00 Ratings
Candidate development8.035 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.1
79 Ratings
4% above category average
Zoho People
7.2
7 Ratings
7% below category average
Job Requisition Management8.055 Ratings00 Ratings
Company Website Posting8.362 Ratings00 Ratings
Publish to Social Media8.256 Ratings00 Ratings
Job Search Site Posting8.259 Ratings00 Ratings
Duplicate Candidate Prevention7.453 Ratings00 Ratings
Applicant Tracking8.269 Ratings7.27 Ratings
Notifications and Alerts8.672 Ratings00 Ratings
Best Alternatives
BambooHRZoho People
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHRZoho People
Likelihood to Recommend
8.9
(126 ratings)
8.8
(9 ratings)
Likelihood to Renew
9.2
(10 ratings)
-
(0 ratings)
Usability
8.5
(53 ratings)
-
(0 ratings)
Availability
9.3
(5 ratings)
-
(0 ratings)
Performance
8.7
(5 ratings)
-
(0 ratings)
Support Rating
8.5
(50 ratings)
-
(0 ratings)
Online Training
9.2
(4 ratings)
-
(0 ratings)
Implementation Rating
9.6
(3 ratings)
-
(0 ratings)
Configurability
8.6
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
-
(0 ratings)
Product Scalability
8.9
(5 ratings)
-
(0 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
BambooHRZoho People
Likelihood to Recommend
BambooHR
I think BambooHR is meant for companies that have more than 200 employees, because it is not cheap, but for what they are offering, it is a nice software with some easy UI to understand for everyone at a company. I think for a small company, it is way too big of a software and it is not that worth the price.
Read full review
Zoho
Zoho People is well suitable in both Remote & work location setups, It will reduce the time for senior management to track their attendance and other activities. It helps a lot in getting the info of their colleagues. Able to request for leave and get approval at the same place and the interesting thing is no need to note it down as it will automatically fall to the respective employee's attendance tracker. It is well useful in remote settings. This is the problem we faced and Zoho People is the solution for us.
Read full review
Pros
BambooHR
  • Customer Service - The customer service is consistent and the team is always eager to help. They are polite, patient, and there are never terrible interactions.
  • Communication - BambooHR communication channels are simple. There are many different ways to communicate with the team. I prefer e-mail because it helps me keep track of the conversations and they respond within the appropriate time. Also, the e-mail reminders or notifications help tremendously and it's not overbearing.
  • User Interface - It's simple and easy to use!
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Zoho
  • Zoho People is an exceptional software to improve the effectiveness of your team's communication.
  • Easy check-in for my team, Seamless Trackers for Leave, Time, Attendance, Performance.
  • Compensation and many others.
Read full review
Cons
BambooHR
  • Reporting - I wish that you could choose a timeframe for all reports. There are times when I need to run a report for information at a point in time, but there is no functionality to complete this (maybe this is an add-on, but seems like it should be a basic function.)
  • ATS - Customizable notifications and making it easier to figure out how to change notification/email settings. I figured it out, but it was difficult to find. I wish you could choose to notify managers of candidates 1/week instead of every time someone applies.
  • Custom Holidays - being able to set up 2 different Holiday policies for different working groups. Some of our team gets a floating holiday, but we can't set that up without doing it for the entire company.
  • Being able to intercept a form that was signed by an employee but not the 2nd signer. We can't access onboarding forms that new hires signed after the 2nd signer left the company. Now we have to have our team resign all their onboarding forms because we cannot access the one with their signature.
  • Delegation for approvals - being able to delegate this when someone is on leave or time away so that Admins don't have to manage.
  • Org chart - being able to customize this feature
  • More broad or customizable EEO categories
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Zoho
  • Customer Support- Occasionally support response to questions can take a bit to get to the root issue, which can be frustrating from the technical side of running the system. However, the 24/7 availability is great.
  • Onboarding Features- Could use some improvements. Not as expansive as other Zoho People features.
Read full review
Likelihood to Renew
BambooHR
Overall we have not had any reason to discontinue our use of BambooHR. We have not found a better solution, and there is no pressing reason that we would want to move away from the product. If they should fail to continue to improve their features over time, I could see this changing down the road, but for now I would say we are very satisfied with them. We would definitely like to see continued growth of their product however.
Read full review
Zoho
No answers on this topic
Usability
BambooHR
Is very easy to navigate. All processes once explained, you can actually create an implement process associated to your HR goals. It is like a digital file of your employees, with functionalities that let you be on track on onboarding, performance, information, among others process. Time off approvals are easy to navigate.
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Zoho
No answers on this topic
Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
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Zoho
No answers on this topic
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
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Zoho
No answers on this topic
Support Rating
BambooHR
I have used the help chat function several times and that is easy and great to use. There are also many articles, FAQs sections and an entire learning platform to learn on your own. I believe that is great. I also have used ChatGPT to ask how to do certain functions as well, which were accurately reported.
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Zoho
No answers on this topic
In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
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Zoho
No answers on this topic
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
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Zoho
No answers on this topic
Implementation Rating
BambooHR
It was some work involved in moving all of our documents from a drive over to the correct folders and creating the system of what folders were needed and what got placed where
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Zoho
No answers on this topic
Alternatives Considered
BambooHR
Although there are many products in the marketplace, there is no perfect system. BambooHR is the most economical HRIS for a small business, start-up, or business that has never had HR software. BambooHR was selected for its affordable functionality. However, if they continue to ingore the lack of functionality the pretty package will no longer have any value.
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Zoho
We only use Zoho People because it is part of our Zoho One suite. We originally used Zenefits, which was great for hiring/onboarding, and we currently use Employee Navigator to manage benefits and PTO, which is much easier to use than Zoho People. As of now, Zoho People is very buggy when it comes to managing PTO and there is currently no real benefits management or onboarding process that's easy to use.
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Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
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Zoho
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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Zoho
No answers on this topic
Professional Services
BambooHR
VERY professional!
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Zoho
No answers on this topic
Return on Investment
BambooHR
  • It's been a great force multiplier for our HR staff, supplementing their skills to allow them to focus on more complex tasks.
  • Employees enjoy using it and have to talk to HR staff less with the self-service options.
  • You may find as your organization grows that you outgrow a module or BambooHR and will replace with a dedicated solution.
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Zoho
  • For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.
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ScreenShots

BambooHR Screenshots

Screenshot of BambooHR's Reporting

Zoho People Screenshots

Screenshot of Zoho People allows employees to manage their own records