Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 8.7 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Box
Score 8.5 out of 10
N/A
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
$21
per month 3 users (minimum)
ONCE Campfire
Score 6.0 out of 10
N/A
Campfire is a group chat and team collaboration tool, that allows users to create a shared space where members can collaborate by group texting. Features similar to Campfire are included in Basecamp,
$299
one-time fee
Pricing
BasecampBoxONCE Campfire
Editions & Modules
Basecamp Plus
$15
per month per user
Basecamp Pro Unlimited
$299
per month (billed annually)
Basecamp Free
Free
Limited Capabilities
Business Starter
$7
per month per user (3 minimum)
Business
$20
per month per user (3 minimum)
Business Plus
$33
per month per user (3 minimum)
Enterprise
$47
per month per user (3 minimum)
Enterprise Plus
$50
per month (billed annually) per user (3 minimum)
Enterprise Advanced
Contact us
per month per user (35 minimum)
Pro
$49.00
per month
Offerings
Pricing Offerings
BasecampBoxONCE Campfire
Free Trial
YesYesNo
Free/Freemium Version
YesYesYes
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional DetailsA discount is available for annual pricing.
More Pricing Information
Community Pulse
BasecampBoxONCE Campfire
Considered Multiple Products
Basecamp
Chose Basecamp
Basecamp built from its foundation as a project management tool. It has all the tools needed to make sure your projects are created, shared, and completed in the most streamlined process. It definitely knows what teams need to have effortless project sharing, and delivers …
Chose Basecamp
Basecamp links all of the functionalities of a messenger feature (thanks to Pings) with task delegating and managing the project. Marketer's life became much easier with Basecamp.
Chose Basecamp
Samepage and Slack are just a few steps ahead with its messenger and communication platforms and is leagues behind when it comes to integration with other systems. However, most systems can be redundant when attempting to accomplish something that caters to a non-technical …
Box
Chose Box
Used Dropbox. Great product too, especially if you are on the personal usage side. I use the Box app on various devices - android, desktop, apple and they all work fine.

We were able to cancel our Basecamp account as a result of the collaboration feature from Box.
Chose Box
At the time when we selected Box, Dropbox had yet to introduce collaboration on files, though they have since done so. Also at the time, we were concerned about security on Dropbox, with its primary emphasis on consumers and had already seen instances where client folders were …
ONCE Campfire

No answer on this topic

Features
BasecampBoxONCE Campfire
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
8.8
124 Ratings
13% above category average
Box
-
Ratings
ONCE Campfire
-
Ratings
Task Management9.3123 Ratings00 Ratings00 Ratings
Resource Management9.1103 Ratings00 Ratings00 Ratings
Gantt Charts6.743 Ratings00 Ratings00 Ratings
Scheduling8.599 Ratings00 Ratings00 Ratings
Workflow Automation8.572 Ratings00 Ratings00 Ratings
Team Collaboration9.7123 Ratings00 Ratings00 Ratings
Support for Agile Methodology9.351 Ratings00 Ratings00 Ratings
Support for Waterfall Methodology8.748 Ratings00 Ratings00 Ratings
Document Management9.6115 Ratings00 Ratings00 Ratings
Email integration8.4101 Ratings00 Ratings00 Ratings
Mobile Access8.9100 Ratings00 Ratings00 Ratings
Timesheet Tracking9.248 Ratings00 Ratings00 Ratings
Change request and Case Management9.458 Ratings00 Ratings00 Ratings
Budget and Expense Management8.342 Ratings00 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
8.0
42 Ratings
3% above category average
Box
-
Ratings
ONCE Campfire
-
Ratings
Quotes/estimates10.030 Ratings00 Ratings00 Ratings
Invoicing10.026 Ratings00 Ratings00 Ratings
Project & financial reporting8.034 Ratings00 Ratings00 Ratings
Integration with accounting software4.028 Ratings00 Ratings00 Ratings
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Basecamp
-
Ratings
Box
7.6
26 Ratings
6% below category average
ONCE Campfire
-
Ratings
Content capture & imaging00 Ratings8.119 Ratings00 Ratings
File sync, storage & archiving00 Ratings9.725 Ratings00 Ratings
Document management00 Ratings8.324 Ratings00 Ratings
Records management00 Ratings7.020 Ratings00 Ratings
Content search & retrieval00 Ratings8.224 Ratings00 Ratings
Enterprise content collaboration00 Ratings8.021 Ratings00 Ratings
Content publishing & creation00 Ratings5.015 Ratings00 Ratings
Security, risk management & information governance00 Ratings8.226 Ratings00 Ratings
Contract lifecycle management00 Ratings8.812 Ratings00 Ratings
Automated workflows00 Ratings8.814 Ratings00 Ratings
Artificial intelligence00 Ratings2.011 Ratings00 Ratings
Mobile support00 Ratings6.623 Ratings00 Ratings
Integration00 Ratings9.523 Ratings00 Ratings
Best Alternatives
BasecampBoxONCE Campfire
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
InEight
InEight
Score 8.5 out of 10
MediaValet
MediaValet
Score 9.0 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
InEight
InEight
Score 8.5 out of 10
MediaValet
MediaValet
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
BasecampBoxONCE Campfire
Likelihood to Recommend
9.8
(150 ratings)
8.0
(154 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(26 ratings)
8.0
(12 ratings)
-
(0 ratings)
Usability
9.3
(20 ratings)
8.0
(21 ratings)
-
(0 ratings)
Availability
10.0
(5 ratings)
10.0
(5 ratings)
-
(0 ratings)
Performance
7.3
(4 ratings)
9.1
(12 ratings)
-
(0 ratings)
Support Rating
8.8
(28 ratings)
8.5
(29 ratings)
-
(0 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Online Training
5.0
(1 ratings)
10.0
(3 ratings)
-
(0 ratings)
Implementation Rating
7.7
(4 ratings)
10.0
(6 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BasecampBoxONCE Campfire
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review
Box
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
Read full review
37 Signals
No answers on this topic
Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review
Box
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
Read full review
37 Signals
No answers on this topic
Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review
Box
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
Read full review
37 Signals
No answers on this topic
Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Read full review
Box
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Read full review
37 Signals
No answers on this topic
Usability
37 Signals
It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
Read full review
Box
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Read full review
37 Signals
No answers on this topic
Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Read full review
Box
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Read full review
37 Signals
No answers on this topic
Performance
37 Signals
No answers on this topic
Box
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
Read full review
37 Signals
No answers on this topic
Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Read full review
Box
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Read full review
37 Signals
No answers on this topic
In-Person Training
37 Signals
No answers on this topic
Box
The in person training was done in house and I helped with the training, people seem to respond well.
Read full review
37 Signals
No answers on this topic
Online Training
37 Signals
No answers on this topic
Box
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Read full review
37 Signals
No answers on this topic
Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Box
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
Read full review
37 Signals
No answers on this topic
Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Read full review
Box
They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
Read full review
37 Signals
No answers on this topic
Scalability
37 Signals
No answers on this topic
Box
It's great, as we put more files on there it's done very well.
Read full review
37 Signals
No answers on this topic
Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Read full review
Box
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
Read full review
37 Signals
No answers on this topic
ScreenShots

Box Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.