Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 8.7 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Milanote
Score 9.2 out of 10
N/A
Milanote, from the company of the same name in Melbourne, is a presented as an easy tool to organize creative ideas and projects into visual boards.
$9.99
per month
Pivotal Tracker
Score 5.0 out of 10
N/A
Pivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.N/A
Pricing
BasecampMilanotePivotal Tracker
Editions & Modules
Basecamp Plus
$15
per month per user
Basecamp Pro Unlimited
$299
per month (billed annually)
Basecamp Free
Free
Limited Capabilities
Pay per person billed annually
$9.99
per month
Pay per person billed monthly
$12.50
per month
Upgrade your team for up to 10 people
$49
per month
Upgrade your team for up to 50 people
$99
per month
Use Milanote for free
Free
No answers on this topic
Offerings
Pricing Offerings
BasecampMilanotePivotal Tracker
Free Trial
YesNoYes
Free/Freemium Version
YesYesNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BasecampMilanotePivotal Tracker
Considered Multiple Products
Basecamp
Chose Basecamp
Comparatively, Basecamp has been found to be the easiest to use and onboard new users. Additionally the cost model for our organisation is much lower on Basecamp compared to the competition.

Other products are more aligned with Agile practices but for most of our operational …
Milanote

No answer on this topic

Pivotal Tracker
Chose Pivotal Tracker
We were using JIRA and found it lacking in their UI and some of their services, especially communication. PT communicates much easier with simple links to tasks for execution and QA review.

Basecamp is just really a super note taking and asset depot. I would not consider true …
Chose Pivotal Tracker
Our team has evaluated Basecamp, Trello, and others but overall preferred the simple and flexible layout of Pivotal Tracker.
Chose Pivotal Tracker
Overall I have found that I prefer using Pivotal over all the competitors I've tried. There are certain aspects of the other products which I do like but as a whole Pivotal does a better job. My one request is that I feel it is very much a web app and the other products have …
Features
BasecampMilanotePivotal Tracker
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
8.8
124 Ratings
13% above category average
Milanote
7.9
2 Ratings
2% above category average
Pivotal Tracker
6.0
1 Ratings
22% below category average
Task Management9.3123 Ratings10.02 Ratings3.01 Ratings
Resource Management9.1103 Ratings10.02 Ratings3.01 Ratings
Gantt Charts6.743 Ratings6.01 Ratings00 Ratings
Scheduling8.599 Ratings9.72 Ratings7.01 Ratings
Workflow Automation8.572 Ratings5.32 Ratings00 Ratings
Team Collaboration9.7123 Ratings10.02 Ratings00 Ratings
Support for Agile Methodology9.351 Ratings6.01 Ratings7.01 Ratings
Support for Waterfall Methodology8.748 Ratings9.82 Ratings00 Ratings
Document Management9.6115 Ratings10.02 Ratings00 Ratings
Email integration8.4101 Ratings4.01 Ratings9.01 Ratings
Mobile Access8.9100 Ratings3.12 Ratings8.01 Ratings
Timesheet Tracking9.248 Ratings9.72 Ratings00 Ratings
Change request and Case Management9.458 Ratings10.02 Ratings00 Ratings
Budget and Expense Management8.342 Ratings7.82 Ratings00 Ratings
Search00 Ratings00 Ratings5.01 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
8.0
42 Ratings
3% above category average
Milanote
6.0
1 Ratings
25% below category average
Pivotal Tracker
-
Ratings
Quotes/estimates10.030 Ratings00 Ratings00 Ratings
Invoicing10.026 Ratings00 Ratings00 Ratings
Project & financial reporting8.034 Ratings6.01 Ratings00 Ratings
Integration with accounting software4.028 Ratings00 Ratings00 Ratings
Agile Development
Comparison of Agile Development features of Product A and Product B
Basecamp
-
Ratings
Milanote
-
Ratings
Pivotal Tracker
8.0
1 Ratings
1% above category average
DevOps Tool Integrations00 Ratings00 Ratings8.01 Ratings
Velocity Calculation00 Ratings00 Ratings7.01 Ratings
Dependencies and Blockers00 Ratings00 Ratings9.01 Ratings
Best Alternatives
BasecampMilanotePivotal Tracker
Small Businesses
Stackby
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Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
GitLab
GitLab
Score 8.8 out of 10
Medium-sized Companies
InEight
InEight
Score 8.5 out of 10
InEight
InEight
Score 8.5 out of 10
Planview AgilePlace
Planview AgilePlace
Score 8.7 out of 10
Enterprises
InEight
InEight
Score 8.5 out of 10
InEight
InEight
Score 8.5 out of 10
Planview AgilePlace
Planview AgilePlace
Score 8.7 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
BasecampMilanotePivotal Tracker
Likelihood to Recommend
9.8
(150 ratings)
10.0
(2 ratings)
8.0
(32 ratings)
Likelihood to Renew
10.0
(26 ratings)
-
(0 ratings)
10.0
(1 ratings)
Usability
9.3
(20 ratings)
10.0
(1 ratings)
6.0
(1 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
7.3
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
8.8
(28 ratings)
-
(0 ratings)
8.0
(9 ratings)
Online Training
5.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
7.7
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
BasecampMilanotePivotal Tracker
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review
Milanote
Milanote works great for scheduling work-related trips, events and/or photoshoots. Photoshoots in particular are easier to coordinate with Milanote because of the ability to build a board that functions like a calendar with multiple boards and links inside. The level of collaboration helps my team to organize events and check items off of our checklists in a timely manner.
Read full review
VMware by Broadcom
The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
Read full review
Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review
Milanote
  • Mindmapping
  • Creative Presentations
  • Marketing Plans
  • Moodboards
Read full review
VMware by Broadcom
  • It's great for tracking milestones and reporting team velocity per sprint.
  • Maintaining a prioritized backlog that is sharable with different members of your team is relatively simple.
  • There's a free version of the product for up to 3 collaborators working on 2 projects and the starting price for larger packages is relatively low.
Read full review
Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review
Milanote
  • More visually appealing (color + recommended options)
  • Sound desktop notifications when a new task is assigned
  • Slack integration
Read full review
VMware by Broadcom
  • In-story task management is still a weak point. The ability to @mention users in tasks and mark tasks as 'in-progress' would go a long way.
  • Epics do not span projects. This becomes troublesome when scaling Pivotal Tracker's agile methodology to multiple teams.
  • Splitting stories is often confusing for team members as there is no concept of a 'parent' story with child stories that have split off of it. There are only two levels: Epic & Story.
Read full review
Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Read full review
Milanote
No answers on this topic
VMware by Broadcom
I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
Read full review
Usability
37 Signals
It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
Read full review
Milanote
Milanote is extremely user friendly and easy to learn. I have been able to add new users to our plan with little to no training and they were able to easily integrate themselves into the program. Once a user has been able to navigate through the software in its entirety, they are able to use it with little to no training.
Read full review
VMware by Broadcom
It was generally easy to use once you got the hang of it. The searching and tagging of tickets was fine, commenting worked well, and release planning was good. However, it wasn't the most intuitive tool in the beginning. The UI is pretty outdated and could have used upgrades over time.
Read full review
Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Read full review
Milanote
No answers on this topic
VMware by Broadcom
No answers on this topic
Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Read full review
Milanote
No answers on this topic
VMware by Broadcom
We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
Read full review
Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
Read full review
Milanote
No answers on this topic
VMware by Broadcom
No answers on this topic
Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Read full review
Milanote
I think Milanote stacks pretty well. Lucidchart is great for outlining processes, whereas Milanote is excellent for creative mind-mapping and marketing presentations.
Read full review
VMware by Broadcom
We have had employees in the past look at Drupal, and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a full set up of a project tracker. Thankfully Pivotal is a predefined solution with no configuration needed. Simply input your projects, design your Stories with Tasks and begin your tracking.
Read full review
Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Read full review
Milanote
  • The positive impact is the ability to outline projects that I share with the team as it saves time from having to use PowerPoint.
Read full review
VMware by Broadcom
  • Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
  • The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.
Read full review
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