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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigCommerce

    Score7.5 out of 10
    Small Businesses (1-50 employees)
    BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

    $39

    per month

    Oracle Commerce

    Score7 out of 10
    N/AOracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels.N/A
    Pricing
    BigCommerceOracle Commerce
    Editions & Modules
    Standard
    $39
    per month
    Plus
    $105
    per month
    Pro
    $399
    per month
    Enterprise
    Custom
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BigCommerceOracle Commerce
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.Contact sales team for pricing
    More Pricing Information
    Community Pulse
    BigCommerceOracle Commerce
    Considered Both Products
    Commerce.com
    No answer on this topic
    Oracle
    Chose Oracle Commerce
    Again - Oracle's seamless interconnectivity with Databases (Oracle DBs), its CRM services or other partner CRM services, micro/macro management which are necessary for businesses to have that information at each view. In addition to these crucial factors, the content management …
    Incentivized
    Key User Insights
    Would buy again
    85%
    Would buy again
    73 Answers
    No answers on this topic
    Delivers good value for the price
    85%
    Delivers good value for the price
    71 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    75 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    61 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    64 Answers
    No answers on this topic
    Features
    BigCommerceOracle Commerce
    Online Storefront
    Comparison of Online Storefront features of BigCommerce and Oracle Commerce
    Feature
    BigCommerce
    6.8
    451 Ratings
    14% below category average
    Oracle Commerce
    9.0
    18 Ratings
    14% above category average
    Product catalog & listings7.3447 Ratings9.118 Ratings
    Product management7.1444 Ratings9.118 Ratings
    Bulk product upload6.8343 Ratings8.417 Ratings
    Branding6.9393 Ratings8.416 Ratings
    Mobile storefront7.2433 Ratings9.116 Ratings
    Product variations6.4420 Ratings9.018 Ratings
    Website integration7.2373 Ratings9.118 Ratings
    Visual customization6.6436 Ratings9.818 Ratings
    CMS6.1325 Ratings8.515 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of BigCommerce and Oracle Commerce
    Feature
    BigCommerce
    7.0
    436 Ratings
    9% below category average
    Oracle Commerce
    8.4
    18 Ratings
    9% above category average
    Abandoned cart recovery7.0392 Ratings8.416 Ratings
    Checkout user experience6.9431 Ratings8.518 Ratings
    Online Payment System
    Comparison of Online Payment System features of BigCommerce and Oracle Commerce
    Feature
    BigCommerce
    7.4
    431 Ratings
    12% below category average
    Oracle Commerce
    8.5
    17 Ratings
    2% above category average
    eCommerce security7.4431 Ratings8.517 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of BigCommerce and Oracle Commerce
    Feature
    BigCommerce
    6.9
    437 Ratings
    11% below category average
    Oracle Commerce
    8.9
    18 Ratings
    14% above category average
    Promotions & discounts7.1413 Ratings9.017 Ratings
    Personalized recommendations6.3344 Ratings8.517 Ratings
    SEO7.2407 Ratings9.218 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of BigCommerce and Oracle Commerce
    Feature
    BigCommerce
    7.2
    442 Ratings
    11% below category average
    Oracle Commerce
    9.4
    16 Ratings
    16% above category average
    Multi-site management7.9213 Ratings9.014 Ratings
    Order processing7.9421 Ratings9.116 Ratings
    Inventory management7.6374 Ratings9.116 Ratings
    Shipping6.5382 Ratings9.915 Ratings
    Custom functionality6.0377 Ratings9.916 Ratings
    Best Alternatives
    BigCommerceOracle Commerce
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BigCommerceOracle Commerce
    Likelihood to Recommend
    7.4
    (470 ratings)
    9.0
    (18 ratings)
    Likelihood to Renew
    10.0
    (54 ratings)
    9.1
    (1 ratings)
    Usability
    10.0
    (28 ratings)
    -
    (0 ratings)
    Availability
    8.2
    (6 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (28 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (15 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (373 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    BigCommerceOracle Commerce
    Likelihood to Recommend
    Commerce.com
    BigCommerce is really well suited for someone who wants to get selling quickly, but may not have endless developer experience, or even web design experience for that matter. Their templates, even the free ones, are very attractive and supported by tons of third party apps. I think the only times it is not a slam dunk recommendation would be if someone is dead set on using another solution like Shopify, or if they are not looking for an ecommerce site and more of a flat website, this would be overkill.
    Incentivized
    Read full review
    Oracle
    Oracle CX Commerce (formerly Oracle Commerce Cloud) is very well suited for B2B commerce transactions. The wonderful thing about this software is its ability to regularly update on an automatic basis, and keep up with upgrades. Oracle CX Commerce provides my organization with greater flexibility and quick integration processes. I would recommend this to any organization trying to set up their own storefront.
    Incentivized
    Read full review
    Pros
    Commerce.com
    • We really appreciate how easy it is to add products, and variants of products.
    • The integrated site analytics is pretty slick and tells us how our customers are utilizing our site/allows us to recognize trends.
    • Adding sales badges is a breeze and allows us to target specific items for sale to market!
    Incentivized
    Read full review
    Oracle
    • It uses an effective algorithm to provide users with product recommendations based on other products they’ve previously viewed.
    • It comes with a decent support platform, where Oracle is attentive and provides help diagnosing issues that may arise within the environment.
    • Oracle CX Commerce comes with a developer tool known as the DCU Tool, which is very helpful when it comes to pushing changes from environment to environment. The DCU Tool is also a good resource to use for source control.
    Incentivized
    Read full review
    Cons
    Commerce.com
    • In my experience, customer support FAILS terribly in knowledge of getting a BC site live
    • In my experience, the back side/ dashboard is very archaic compared to Volusion, will add hours of work to your week.
    • In my experience, pretty much anything you NEED is done with an "app" at additional cost. I think we have a few hundred dollars in apps already on top of cost of BigCommerce.
    • I feel coming from Volusion to BigCommerce was so depressing but we do feel secure that the company will remain in business. We are looking for something else already.
    Read full review
    Oracle
    • Customer experience - Oracle CX is already a leader and I bet they'll make it even better surpassing all expectations.
    • They've [been] the best eCommerce model solution for any kind of business at least for book publishing and logistics management - thus can't complain here either.
    Incentivized
    Read full review
    Likelihood to Renew
    Commerce.com
    I personally would not even consider another e-commerce website platform.
    Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.
    Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).
    And the price is reasonable!
    I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!
    Incentivized
    Read full review
    Oracle
    Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
    Incentivized
    Read full review
    Usability
    Commerce.com
    I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Reliability and Availability
    Commerce.com
    So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Performance
    Commerce.com
    I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Support Rating
    Commerce.com
    Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Online Training
    Commerce.com
    They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
    Read full review
    Oracle
    No answers on this topic
    Implementation Rating
    Commerce.com
    A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
    Incentivized
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    Oracle
    No answers on this topic
    Alternatives Considered
    Commerce.com
    BigCommerce even with add-ons such as a PIM and B2B functionality wins for small businesses on affordability and ease of use. No servers or updates to worry about and no expensive agencies to pay. This being said, if the budget were no issue, for larger organisations Magento is perhaps a better option.
    Incentivized
    Read full review
    Oracle
    The upgrade cycle of OCC and the subscription model ensure we are always on the latest and greatest version of the platform. The responsive design makes it easier for small departments to provide an optimum mobile experience. The stability of the platform is far superior to our on-prem solution.
    Incentivized
    Read full review
    Scalability
    Commerce.com
    I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Return on Investment
    Commerce.com
    • Provides a robust platform to sell a high-risk product.
    • Page Builder saves you time and money by negating the need to buy a template.
    • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
    Incentivized
    Read full review
    Oracle
    • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
    • Sharing data and communication improved greatly between legal/finance and marketing.
    Incentivized
    Read full review
    ScreenShots

    BigCommerce Screenshots

    Screenshot of the integration that lets you list products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of where to customize the look and feel of a storefront.Screenshot of Mizuno powers its ecommerce presence with BigCommerce.