Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigCommerce
Score 8.1 out of 10
Small Businesses (1-50 employees)
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
$39
per month
Square Online
Score 7.4 out of 10
N/A
Square Online (formerly Weebly) is a basic content management system with blogging and eCommerce features. It can be utilized for building standard websites or specialized webpages for online stores.
$13
per month
Pricing
BigCommerceSquare Online
Editions & Modules
Standard
$39
per month
Plus
$105
per month
Pro
$399
per month
Enterprise
Custom
per month
Personal
$13
per month
Professional
$16
per month
Performance
$29
per month
Free
Free
Free
Offerings
Pricing Offerings
BigCommerceSquare Online
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.Pricing decreases when paid annually: Personal - $10/Month Professional - $12/Month Performance - $26/Month
More Pricing Information
Community Pulse
BigCommerceSquare Online
Considered Both Products
BigCommerce
Chose BigCommerce
BigCommerce VS Shopify: Do I like Shopify? Yes. Has Shopify positioned itself as more of a get rich quick drop shipping platform, and alternative to marketplaces like Etsy? Also yes. Listen, I still like Shopify a lot, and there are absolutely still cases where I feel Shopify
Chose BigCommerce
Weebly is more basic. It doesn't have as many options as BigCommerce does with its integrations, apps, shipping, etc. BigCommerce was far more to learn but it was well worth it for the professional-looking store I have now!
Chose BigCommerce
BigCommerce allows much more customizability, better reporting, and easier management. I've experienced way fewer issues and their tech support has been above and beyond anything I've experienced elsewhere. The scalability is far superior to any of the above-mentioned site …
Chose BigCommerce
BigCommerce is by far the easiest, most secure, and most worry-free of the competition. It falls a little short to Magento in the coupon code area, and Shopify has more out of the box gimmicks, but, in the end, they all fall short compared to BigCommerce.
Chose BigCommerce
I chose to leave Weebly because of the lack of real-time shipping. Bigcommerce was able to do what Weebly customer service was unable to provide, quickly and effortlessly.
Square Online

No answer on this topic

Features
BigCommerceSquare Online
Online Storefront
Comparison of Online Storefront features of Product A and Product B
BigCommerce
7.6
440 Ratings
2% below category average
Square Online
-
Ratings
Product catalog & listings8.2436 Ratings00 Ratings
Product management8.0433 Ratings00 Ratings
Bulk product upload7.8332 Ratings00 Ratings
Branding7.2382 Ratings00 Ratings
Mobile storefront7.9422 Ratings00 Ratings
Product variations7.4409 Ratings00 Ratings
Website integration7.7362 Ratings00 Ratings
Visual customization6.9425 Ratings00 Ratings
CMS7.3315 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
BigCommerce
7.6
425 Ratings
0% below category average
Square Online
-
Ratings
Abandoned cart recovery7.5383 Ratings00 Ratings
Checkout user experience7.7420 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
BigCommerce
8.3
421 Ratings
0% below category average
Square Online
-
Ratings
eCommerce security8.3421 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
BigCommerce
7.5
426 Ratings
2% below category average
Square Online
-
Ratings
Promotions & discounts7.5402 Ratings00 Ratings
Personalized recommendations7.3334 Ratings00 Ratings
SEO7.8396 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
BigCommerce
7.7
431 Ratings
4% below category average
Square Online
-
Ratings
Multi-site management8.0204 Ratings00 Ratings
Order processing8.3410 Ratings00 Ratings
Inventory management8.3364 Ratings00 Ratings
Shipping7.1371 Ratings00 Ratings
Custom functionality7.0366 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
BigCommerce
-
Ratings
Square Online
6.9
31 Ratings
17% below category average
Role-based user permissions00 Ratings6.931 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
BigCommerce
-
Ratings
Square Online
8.3
22 Ratings
7% above category average
API00 Ratings8.317 Ratings
Internationalization / multi-language00 Ratings8.318 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
BigCommerce
-
Ratings
Square Online
7.0
43 Ratings
11% below category average
WYSIWYG editor00 Ratings6.836 Ratings
Code quality / cleanliness00 Ratings6.039 Ratings
Admin section00 Ratings8.239 Ratings
Page templates00 Ratings6.343 Ratings
Library of website themes00 Ratings6.643 Ratings
Mobile optimization / responsive design00 Ratings8.742 Ratings
Publishing workflow00 Ratings6.235 Ratings
Form generator00 Ratings7.336 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
BigCommerce
-
Ratings
Square Online
8.4
40 Ratings
12% above category average
Content taxonomy00 Ratings7.926 Ratings
SEO support00 Ratings8.836 Ratings
Bulk management00 Ratings8.821 Ratings
Availability / breadth of extensions00 Ratings8.133 Ratings
Community / comment management00 Ratings8.330 Ratings
Best Alternatives
BigCommerceSquare Online
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
ManageWP
ManageWP
Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BigCommerceSquare Online
Likelihood to Recommend
8.1
(458 ratings)
8.7
(44 ratings)
Likelihood to Renew
10.0
(54 ratings)
10.0
(1 ratings)
Usability
10.0
(28 ratings)
8.6
(3 ratings)
Availability
8.3
(6 ratings)
-
(0 ratings)
Performance
8.3
(6 ratings)
-
(0 ratings)
Support Rating
10.0
(28 ratings)
-
(0 ratings)
Online Training
8.2
(3 ratings)
-
(0 ratings)
Implementation Rating
9.2
(15 ratings)
-
(0 ratings)
Configurability
8.3
(4 ratings)
-
(0 ratings)
Ease of integration
8.2
(4 ratings)
-
(0 ratings)
Product Scalability
7.9
(362 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(3 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(3 ratings)
-
(0 ratings)
User Testimonials
BigCommerceSquare Online
Likelihood to Recommend
BigCommerce
BigCommerce is really well suited for someone who wants to get selling quickly, but may not have endless developer experience, or even web design experience for that matter. Their templates, even the free ones, are very attractive and supported by tons of third party apps. I think the only times it is not a slam dunk recommendation would be if someone is dead set on using another solution like Shopify, or if they are not looking for an ecommerce site and more of a flat website, this would be overkill.
Read full review
Block, Inc (Square)
If you are having students create websites or information pages about something they are studying in class, this is a great option. The fact that students can spend less time getting situated and learning the app and get right to work researching and creating their pages is great. For middle to high school, this is a fantastic app to use. However, if you want more nuanced analytics or want students to focus on blogging more than webpage building, this is limited.
Read full review
Pros
BigCommerce
  • We really appreciate how easy it is to add products, and variants of products.
  • The integrated site analytics is pretty slick and tells us how our customers are utilizing our site/allows us to recognize trends.
  • Adding sales badges is a breeze and allows us to target specific items for sale to market!
Read full review
Block, Inc (Square)
  • Drag and drop interface makes it very easy to add all types of content, including images, text, video (and YouTube videos), embeddable applications and more.
  • It's very easy to set up navigation features like cascading menus and sticky navigation (where the menu stays put - may depend on the template chosen though).
  • A technical backend is fairly straight-forward for setting up a fav icon, 301 redirects, SEO, Google Analytics, etc.
Read full review
Cons
BigCommerce
  • In my experience, customer support FAILS terribly in knowledge of getting a BC site live
  • In my experience, the back side/ dashboard is very archaic compared to Volusion, will add hours of work to your week.
  • In my experience, pretty much anything you NEED is done with an "app" at additional cost. I think we have a few hundred dollars in apps already on top of cost of BigCommerce.
  • I feel coming from Volusion to BigCommerce was so depressing but we do feel secure that the company will remain in business. We are looking for something else already.
Read full review
Block, Inc (Square)
  • Weebly doesn't have a lot of templates to choose from, so if you don't have any experience with CSS or HTML, it's hard to customize your site to an extent.
  • Weebly isn't fully SEO friendly. They don't allow you to add H1 tags to pages out of the box.
  • You can't create folder structures when it comes to web page URLs. You can put web pages under a main menu dropdown, but they don't allow you to put all sub-menu items in a structured folder (like site.com/folder/page-1 and site.com/folder/page-2).
Read full review
Likelihood to Renew
BigCommerce
I personally would not even consider another e-commerce website platform.
Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.
Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).
And the price is reasonable!
I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!
Read full review
Block, Inc (Square)
Weebly is consistently adding features that line up with our needs. The ease of use makes it the perfect program for us since we have users of multiple age brackets and knowledge of web design. We love that we can give users access to only the pages they are affiliated with
Read full review
Usability
BigCommerce
I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
Read full review
Block, Inc (Square)
Very easy to use and intuitive to design after all of our business needs. From the website and POS system to how we represent ourselves internally and to our customers... Square is second-to-none in helping our business and others in our same boat become the kind of businesses we want to be when it comes to our inventory and sales of these kinds of products.
Read full review
Reliability and Availability
BigCommerce
So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
Read full review
Block, Inc (Square)
No answers on this topic
Performance
BigCommerce
I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
Read full review
Block, Inc (Square)
No answers on this topic
Support Rating
BigCommerce
Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
Read full review
Block, Inc (Square)
No answers on this topic
Online Training
BigCommerce
They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
Read full review
Block, Inc (Square)
No answers on this topic
Implementation Rating
BigCommerce
A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
Read full review
Block, Inc (Square)
No answers on this topic
Alternatives Considered
BigCommerce
BigCommerce even with add-ons such as a PIM and B2B functionality wins for small businesses on affordability and ease of use. No servers or updates to worry about and no expensive agencies to pay. This being said, if the budget were no issue, for larger organisations Magento is perhaps a better option.
Read full review
Block, Inc (Square)
Weebly's designs, plugins, and customization options are a little more advanced in some cases than other similar programs. WordPress requires a different level of expertise and knowledge of code, keywording, and plugins, so I wouldn't even compare them. Wix is a little more user-friendly because you can drag and drop your design, which was very convenient for customizing your site. I didn't personally select Weebly, but it is user-friendly and nearly anyone comfortable with a computer could figure it out. Weebly support is also pretty good.
Read full review
Scalability
BigCommerce
I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
Read full review
Block, Inc (Square)
No answers on this topic
Return on Investment
BigCommerce
  • Provides a robust platform to sell a high-risk product.
  • Page Builder saves you time and money by negating the need to buy a template.
  • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
Read full review
Block, Inc (Square)
  • Weebly has allowed our business to create a connection with our customers by offering home decor, cooking and styling tips.
  • Weebly gives us the chance to relay information to customers regarding merchandise, current sales and promotions, store hours and locations etc. Which has helped increase business.
  • Weebly has given our not very tech savvy business the opportunity to have a website and stay relevant with our competitors.
Read full review
ScreenShots

BigCommerce Screenshots

Screenshot of enterprise ecommerce for high-volume brands like Skullcandy.Screenshot of the integration that lets you list products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of where to customize the look and feel of a storefront.