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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigCommerce

    Score7.5 out of 10
    Small Businesses (1-50 employees)
    BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

    $39

    per month

    Square Online

    Score7.9 out of 10
    N/ASquare Online (formerly Weebly) is a basic content management system with blogging and eCommerce features. It can be utilized for building standard websites or specialized webpages for online stores.

    $13

    per month

    Pricing
    BigCommerceSquare Online
    Editions & Modules
    Standard
    $39
    per month
    Plus
    $105
    per month
    Pro
    $399
    per month
    Enterprise
    Custom
    per month
    Personal
    $13
    per month
    Professional
    $16
    per month
    Performance
    $29
    per month
    Free
    Free
    Free
    Offerings
    Pricing Offerings
    BigCommerceSquare Online
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.Pricing decreases when paid annually: Personal - $10/Month Professional - $12/Month Performance - $26/Month
    More Pricing Information
    Community Pulse
    BigCommerceSquare Online
    Considered Both Products
    Commerce.com
    Chose BigCommerce
    BigCommerce VS Shopify: Do I like Shopify? Yes. Has Shopify positioned itself as more of a get rich quick drop shipping platform, and alternative to marketplaces like Etsy? Also yes. Listen, I still like Shopify a lot, and there are absolutely still cases where I feel Shopify …
    Incentivized
    Chose BigCommerce
    Weebly is more basic. It doesn't have as many options as BigCommerce does with its integrations, apps, shipping, etc. BigCommerce was far more to learn but it was well worth it for the professional-looking store I have now!
    Incentivized
    Chose BigCommerce
    BigCommerce allows much more customizability, better reporting, and easier management. I've experienced way fewer issues and their tech support has been above and beyond anything I've experienced elsewhere. The scalability is far superior to any of the above-mentioned site …
    Incentivized
    Chose BigCommerce
    BigCommerce is by far the easiest, most secure, and most worry-free of the competition. It falls a little short to Magento in the coupon code area, and Shopify has more out of the box gimmicks, but, in the end, they all fall short compared to BigCommerce.
    Incentivized
    Chose BigCommerce
    I chose to leave Weebly because of the lack of real-time shipping. Bigcommerce was able to do what Weebly customer service was unable to provide, quickly and effortlessly.
    Incentivized
    Block, Inc (Square)
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    73 Answers
    No answers on this topic
    Delivers good value for the price
    85%
    Delivers good value for the price
    71 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    75 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    61 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    64 Answers
    No answers on this topic
    Features
    BigCommerceSquare Online
    Online Storefront
    Comparison of Online Storefront features of BigCommerce and Square Online
    Feature
    BigCommerce
    6.8
    451 Ratings
    14% below category average
    Square Online
    -
    Ratings
    Product catalog & listings7.2447 Ratings00 Ratings
    Product management7.0444 Ratings00 Ratings
    Bulk product upload6.7343 Ratings00 Ratings
    Branding6.8393 Ratings00 Ratings
    Mobile storefront7.1433 Ratings00 Ratings
    Product variations6.3420 Ratings00 Ratings
    Website integration7.1373 Ratings00 Ratings
    Visual customization6.5436 Ratings00 Ratings
    CMS6.0325 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of BigCommerce and Square Online
    Feature
    BigCommerce
    6.9
    436 Ratings
    10% below category average
    Square Online
    -
    Ratings
    Abandoned cart recovery7.0392 Ratings00 Ratings
    Checkout user experience6.8431 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of BigCommerce and Square Online
    Feature
    BigCommerce
    7.3
    431 Ratings
    14% below category average
    Square Online
    -
    Ratings
    eCommerce security7.3431 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of BigCommerce and Square Online
    Feature
    BigCommerce
    6.8
    437 Ratings
    12% below category average
    Square Online
    -
    Ratings
    Promotions & discounts7.0413 Ratings00 Ratings
    Personalized recommendations6.2344 Ratings00 Ratings
    SEO7.2407 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of BigCommerce and Square Online
    Feature
    BigCommerce
    7.1
    442 Ratings
    12% below category average
    Square Online
    -
    Ratings
    Multi-site management7.8213 Ratings00 Ratings
    Order processing7.8421 Ratings00 Ratings
    Inventory management7.5374 Ratings00 Ratings
    Shipping6.5382 Ratings00 Ratings
    Custom functionality5.9377 Ratings00 Ratings
    Security
    Comparison of Security features of BigCommerce and Square Online
    Feature
    BigCommerce
    -
    Ratings
    Square Online
    7.7
    31 Ratings
    7% below category average
    Role-based user permissions00 Ratings7.731 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of BigCommerce and Square Online
    Feature
    BigCommerce
    -
    Ratings
    Square Online
    9.5
    22 Ratings
    20% above category average
    API00 Ratings9.517 Ratings
    Internationalization / multi-language00 Ratings9.518 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of BigCommerce and Square Online
    Feature
    BigCommerce
    -
    Ratings
    Square Online
    6.5
    43 Ratings
    19% below category average
    WYSIWYG editor00 Ratings5.536 Ratings
    Code quality / cleanliness00 Ratings5.239 Ratings
    Admin section00 Ratings8.839 Ratings
    Page templates00 Ratings6.043 Ratings
    Library of website themes00 Ratings6.143 Ratings
    Mobile optimization / responsive design00 Ratings8.242 Ratings
    Publishing workflow00 Ratings5.335 Ratings
    Form generator00 Ratings7.036 Ratings
    Web Content Management
    Comparison of Web Content Management features of BigCommerce and Square Online
    Feature
    BigCommerce
    -
    Ratings
    Square Online
    9.4
    40 Ratings
    22% above category average
    Content taxonomy00 Ratings8.726 Ratings
    SEO support00 Ratings9.736 Ratings
    Bulk management00 Ratings9.721 Ratings
    Availability / breadth of extensions00 Ratings9.433 Ratings
    Community / comment management00 Ratings9.530 Ratings
    Best Alternatives
    BigCommerceSquare Online
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Joomla
    Score8.3 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BigCommerceSquare Online
    Likelihood to Recommend
    7.3
    (470 ratings)
    9.7
    (44 ratings)
    Likelihood to Renew
    10.0
    (54 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (28 ratings)
    9.6
    (3 ratings)
    Availability
    8.2
    (6 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (28 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (15 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    7.2
    (373 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    BigCommerceSquare Online
    Likelihood to Recommend
    Commerce.com
    BigCommerce is really well suited for someone who wants to get selling quickly, but may not have endless developer experience, or even web design experience for that matter. Their templates, even the free ones, are very attractive and supported by tons of third party apps. I think the only times it is not a slam dunk recommendation would be if someone is dead set on using another solution like Shopify, or if they are not looking for an ecommerce site and more of a flat website, this would be overkill.
    Incentivized
    Read full review
    Block, Inc (Square)
    If you are having students create websites or information pages about something they are studying in class, this is a great option. The fact that students can spend less time getting situated and learning the app and get right to work researching and creating their pages is great. For middle to high school, this is a fantastic app to use. However, if you want more nuanced analytics or want students to focus on blogging more than webpage building, this is limited.
    Incentivized
    Read full review
    Pros
    Commerce.com
    • We really appreciate how easy it is to add products, and variants of products.
    • The integrated site analytics is pretty slick and tells us how our customers are utilizing our site/allows us to recognize trends.
    • Adding sales badges is a breeze and allows us to target specific items for sale to market!
    Incentivized
    Read full review
    Block, Inc (Square)
    • Drag and drop interface makes it very easy to add all types of content, including images, text, video (and YouTube videos), embeddable applications and more.
    • It's very easy to set up navigation features like cascading menus and sticky navigation (where the menu stays put - may depend on the template chosen though).
    • A technical backend is fairly straight-forward for setting up a fav icon, 301 redirects, SEO, Google Analytics, etc.
    Incentivized
    Read full review
    Cons
    Commerce.com
    • In my experience, customer support FAILS terribly in knowledge of getting a BC site live
    • In my experience, the back side/ dashboard is very archaic compared to Volusion, will add hours of work to your week.
    • In my experience, pretty much anything you NEED is done with an "app" at additional cost. I think we have a few hundred dollars in apps already on top of cost of BigCommerce.
    • I feel coming from Volusion to BigCommerce was so depressing but we do feel secure that the company will remain in business. We are looking for something else already.
    Read full review
    Block, Inc (Square)
    • Weebly doesn't have a lot of templates to choose from, so if you don't have any experience with CSS or HTML, it's hard to customize your site to an extent.
    • Weebly isn't fully SEO friendly. They don't allow you to add H1 tags to pages out of the box.
    • You can't create folder structures when it comes to web page URLs. You can put web pages under a main menu dropdown, but they don't allow you to put all sub-menu items in a structured folder (like site.com/folder/page-1 and site.com/folder/page-2).
    Incentivized
    Read full review
    Likelihood to Renew
    Commerce.com
    I personally would not even consider another e-commerce website platform.
    Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.
    Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).
    And the price is reasonable!
    I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!
    Incentivized
    Read full review
    Block, Inc (Square)
    Weebly is consistently adding features that line up with our needs. The ease of use makes it the perfect program for us since we have users of multiple age brackets and knowledge of web design. We love that we can give users access to only the pages they are affiliated with
    Incentivized
    Read full review
    Usability
    Commerce.com
    I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
    Incentivized
    Read full review
    Block, Inc (Square)
    Very easy to use and intuitive to design after all of our business needs. From the website and POS system to how we represent ourselves internally and to our customers... Square is second-to-none in helping our business and others in our same boat become the kind of businesses we want to be when it comes to our inventory and sales of these kinds of products.
    Incentivized
    Read full review
    Reliability and Availability
    Commerce.com
    So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Performance
    Commerce.com
    I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Support Rating
    Commerce.com
    Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Online Training
    Commerce.com
    They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Implementation Rating
    Commerce.com
    A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Alternatives Considered
    Commerce.com
    BigCommerce even with add-ons such as a PIM and B2B functionality wins for small businesses on affordability and ease of use. No servers or updates to worry about and no expensive agencies to pay. This being said, if the budget were no issue, for larger organisations Magento is perhaps a better option.
    Incentivized
    Read full review
    Block, Inc (Square)
    Weebly's designs, plugins, and customization options are a little more advanced in some cases than other similar programs. WordPress requires a different level of expertise and knowledge of code, keywording, and plugins, so I wouldn't even compare them. Wix is a little more user-friendly because you can drag and drop your design, which was very convenient for customizing your site. I didn't personally select Weebly, but it is user-friendly and nearly anyone comfortable with a computer could figure it out. Weebly support is also pretty good.
    Incentivized
    Read full review
    Scalability
    Commerce.com
    I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Return on Investment
    Commerce.com
    • Provides a robust platform to sell a high-risk product.
    • Page Builder saves you time and money by negating the need to buy a template.
    • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Weebly has allowed our business to create a connection with our customers by offering home decor, cooking and styling tips.
    • Weebly gives us the chance to relay information to customers regarding merchandise, current sales and promotions, store hours and locations etc. Which has helped increase business.
    • Weebly has given our not very tech savvy business the opportunity to have a website and stay relevant with our competitors.
    Incentivized
    Read full review
    ScreenShots

    BigCommerce Screenshots

    Screenshot of the integration that lets you list products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of where to customize the look and feel of a storefront.Screenshot of Mizuno powers its ecommerce presence with BigCommerce.