What users are saying about
24 Ratings
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Score 8.6 out of 100
13 Ratings
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Score 8 out of 100

Likelihood to Recommend

Bigin by Zoho CRM

Choosing Bigin by Zoho CRM is a good option if you are a growing small or medium-sized company with a hard time managing Google Sheets, as it is less cluttered than other CRMs and makes it easier to manage deals with little automation.
Achir saxena | TrustRadius Reviewer

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Bigin by Zoho CRM
9.5
Less Annoying CRM
8.8
Customer data management / contact management
Bigin by Zoho CRM
10.0
Less Annoying CRM
10.0
Workflow management
Bigin by Zoho CRM
9.0
Less Annoying CRM
10.0
Opportunity management
Bigin by Zoho CRM
9.5
Less Annoying CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
Bigin by Zoho CRM
9.5
Less Annoying CRM
8.8
Interaction tracking
Bigin by Zoho CRM
9.5
Less Annoying CRM
10.0
Territory management
Bigin by Zoho CRM
Less Annoying CRM
8.7
Contract management
Bigin by Zoho CRM
Less Annoying CRM
7.5
Quote & order management
Bigin by Zoho CRM
Less Annoying CRM
6.9
Channel / partner relationship management
Bigin by Zoho CRM
Less Annoying CRM
7.7

Marketing Automation

Bigin by Zoho CRM
9.5
Less Annoying CRM
8.5
Lead management
Bigin by Zoho CRM
10.0
Less Annoying CRM
8.9
Email marketing
Bigin by Zoho CRM
9.0
Less Annoying CRM
8.1

CRM Project Management

Bigin by Zoho CRM
9.5
Less Annoying CRM
8.3
Task management
Bigin by Zoho CRM
9.5
Less Annoying CRM
8.8
Reporting
Bigin by Zoho CRM
Less Annoying CRM
7.8

CRM Reporting & Analytics

Bigin by Zoho CRM
9.8
Less Annoying CRM
7.5
Pipeline visualization
Bigin by Zoho CRM
9.5
Less Annoying CRM
8.3
Customizable reports
Bigin by Zoho CRM
10.0
Less Annoying CRM
6.8
Forecasting
Bigin by Zoho CRM
Less Annoying CRM
7.4

Customization

Bigin by Zoho CRM
9.0
Less Annoying CRM
9.1
Custom fields
Bigin by Zoho CRM
9.0
Less Annoying CRM
10.0
Scripting environment
Bigin by Zoho CRM
Less Annoying CRM
8.1
API for custom integration
Bigin by Zoho CRM
Less Annoying CRM
9.1

Security

Bigin by Zoho CRM
9.8
Less Annoying CRM
8.2
Single sign-on capability
Bigin by Zoho CRM
9.5
Less Annoying CRM
Role-based user permissions
Bigin by Zoho CRM
10.0
Less Annoying CRM
8.2

Social CRM

Bigin by Zoho CRM
10.0
Less Annoying CRM
Social data
Bigin by Zoho CRM
10.0
Less Annoying CRM
Social engagement
Bigin by Zoho CRM
10.0
Less Annoying CRM

Integrations with 3rd-party Software

Bigin by Zoho CRM
9.0
Less Annoying CRM
Marketing automation
Bigin by Zoho CRM
9.0
Less Annoying CRM

Platform

Bigin by Zoho CRM
9.5
Less Annoying CRM
8.5
Mobile access
Bigin by Zoho CRM
9.5
Less Annoying CRM
8.5

Customer Service & Support

Bigin by Zoho CRM
Less Annoying CRM
9.4
Case management
Bigin by Zoho CRM
Less Annoying CRM
8.8
Help desk management
Bigin by Zoho CRM
Less Annoying CRM
10.0

Pros

Bigin by Zoho CRM

  • Bigin by Zoho CRM has embedded the marketing automation feature in its operations.
  • Also, Bigin supports CRM, through social media engagement and other working platforms.
  • Bigin provides the management team with customizable reports, after extensive analysis from the entire market segment.
Hildah Kay | TrustRadius Reviewer

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

Cons

Bigin by Zoho CRM

  • Call lag needs fixing; I hate when we're stuck in middle of the conversation
  • Zoho products are seamless to integrate with, but other software is inconvenient, with less documentation there
Achir saxena | TrustRadius Reviewer

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

Usability

Bigin by Zoho CRM

Bigin by Zoho CRM 9.5
Based on 2 answers
Bigin by Zoho CRM operates easily, as most of the features are automated, and there is a full guide for that. Also, Bigin allows customization of most of the activities, which ensures that results attained are specific and practical to interpret. The customer assistance notion from Bigin is always right, as they completely make a follow up concerning the new clients. Lastly, Bigin through social site engagement, the software learns what bothers or matters to the clients
Hildah Kay | TrustRadius Reviewer

Less Annoying CRM

No score
No answers yet
No answers on this topic

Support Rating

Bigin by Zoho CRM

Bigin by Zoho CRM 9.5
Based on 2 answers
Almost every task you need to learn about has a large amount of documentation available. However, my rating is based on my recent interaction with the developer. Although I was satisfied with the service, I deducted one point since getting them on the phone took me three to four days.
Achir saxena | TrustRadius Reviewer

Less Annoying CRM

Less Annoying CRM 9.1
Based on 1 answer
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

Alternatives Considered

Bigin by Zoho CRM

Bigin by Zoho CRM captures opportunities, and gives the company ways to tap and work towards making them more effective. Also, Bigin integrates/connect with the customers emails, making it friendly or simple to communicate with them immediately. Bigin introduced the single sign on procedure, which boosts the security of the entire system and ensure no attacks in any form.
Hildah Kay | TrustRadius Reviewer

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

Return on Investment

Bigin by Zoho CRM

  • Better prospect data management; not missing any important contact information
  • Time saver--It has both email and calling capabilities, so switching between applications isn't necessary anymore
  • Increased productivity by speeding up closing deals
Achir saxena | TrustRadius Reviewer

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

Screenshots

Pricing Details

Bigin by Zoho CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bigin by Zoho CRM Editions & Modules

Edition
Express$7.001
  1. per user
Additional Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Rating Summary

Likelihood to Recommend

Bigin by Zoho CRM
9.0
Less Annoying CRM
10.0

Usability

Bigin by Zoho CRM
9.5
Less Annoying CRM

Support Rating

Bigin by Zoho CRM
9.5
Less Annoying CRM
9.1

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