BigMarker vs. Cvent Event Management

Being a user of BigMarker I am fully satisfied
with their program and the features they are offering to me. Clear UI with easy
to use interface helping me a lot to set up everything in minutes. Definitely
recommend this masterpiece to other business to use it for effective virtual
collaborations.

Incentivized

Cvent has been great for our large flagship conferences, roadshows, exec forums, and webinars. From registration and attendee management all the way to post-event engagement and everything in between. Its custom reporting has helped us present business cases when we needed to eliminate certain events and has also helped us navigate challenging recruitment times by calling out patterns and successes.

Incentivized

• Easy to use
• Great user interface
• A lot of integrations

Incentivized

• Event registration - manages different registration types for different programming.
• Audience Segmentation - from sessions to event emails to push notifications, Cvent's audience segmentation saves us so much time.
• Training - Cvent has a vast library of help articles and community questions and answers to help both new and seasoned users.

• The biggest drawback that I am facing for a long time is that BigMarker is not very effective while integrating with other third-party software [in my experience]. It was not an easy task to set up with other meeting platforms that I was using already in the organization.
• Secondly, the audio starts lagging, and sometimes the audience cannot listen to the audio which [I feel] needs to be fixed on an urgent basis.

Incentivized

• Growth emphasis seems slanted towards trade shows and events vendor integrations (less so on educational/attendee features)
• Because of rapid incorporation of new functionality, documentation can lag behind the current platform
• Complexity is growing, so the platform requires a significant investment of time and coordination to fully leverage

Incentivized

I enjoy the app and what it has to offer. It makes working in events a lot easier! Before I would have to go to our warehouse and print name badges and write out different names if they needed it. Attendees also did not have access to our breakout sessions. Now, I can adjust names onsite and we can allow attendees to access our sessions before the event begins

Incentivized

BigMarker is a great piece of software and provides a good solution for our live streaming service.

Its very usable and due to its full feature set, we are able to quote on jobs quickly knowing that BigMarker is capable of meeting the clients needs. We find the remote guest feature to be somewhat limiting, but only because we are looking to provide very polished video to our clients, we use external software to stream direct to BigMarker.

Incentivized

It takes a bit of work to really understand how the system works and what is connected. But it is worth it to take the time, do the training to learn. Once you get the Ah Ha moment, then everything starts to flow better, and you can see how it will work.

Incentivized

It's not very often the platform has switched off or had errors. That only occurs when multiple people are usually in the same events making changes. On our end it usually slows the platform down , not an often occurrence

Incentivized

It works well, integrated into other platforms hasn't cause problems. However saying that it cause other platforms such as iCapture to work slower and slightly glitchy- this has been raised but for now its a put up with it type of issue. This has only recently started happening

Incentivized

The support staff is exceptionally doing well. They
are always available for the solution of queries. Listen to my queries very
patiently and provide a solution of problems in the limited time duration and
solve the query. The technical staff is also working well. I recently faced some
errors in handling the progress of tasks and I send the feedback to their team,
they responded to that feedback and corrected these errors and bugs immediately.
Always welcome to feedback them about their platform.

Incentivized

The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events.

Incentivized

Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner

Incentivized

I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need

Incentivized

It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.

Incentivized

None of the other software we tested before choosing BigMarker had a full feature list that worked so well for events. Zoom, which is the go to software for many of our competitors was very limiting, although there was some effort needed to educate our client that there was a better way. We also use Vimeo, but this is only for simple live stream video delivery, Vimeos Q and A and other features are very basic in comparison. GoToWebinar doesn't compete

Incentivized

There is no other tool that offers the same range of solutions as Cvent, all under one umbrella. With minimal reliance on APIs, client and associate data are more secure, making all stakeholders more comfortable with the software. All other solutions I looked at only solved one piece of the puzzle I was dealing with.

There are multiple people across our organisation who use CVENT Event Management. They do only use the simple features and thats mainly for registrations, but the simplicity of being able to duplicate events makes life easier for those members. They are able to duplicate events and keep them running smooth and take payments.

Incentivized

• BigMarker has helped tremendously with ROI, helping members to find me and join our organization!

Incentivized

• In our first year with Cvent Event Management, we had a 300% ROI
• We only really use Cvent Event Management for one major event each year, but we've always been able to recapture or exceed the investment each year. Definitely worth the investment.

Incentivized