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BigTime Software vs. FluidSurveys (Discontinued) vs. Jotform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigTime Software

    Score6.2 out of 10
    N/ABigTime IQ is time and expense tracking software from Chicago-based BigTime Software.

    $20

    User per Month

    FluidSurveys (Discontinued)

    Score8 out of 10
    N/AFluidSurveys was a survey and form building option. SurveyMonkey discontinued the product, it reached end of life (EOL) December 2017.N/A

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Pricing
    BigTime SoftwareFluidSurveys (Discontinued)Jotform
    Editions & Modules
    Essentials
    $20
    User per Month
    Advanced
    $35
    User per Month
    Premier
    $45
    User per Month
    Projector
    $60
    No answers on this topic
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    BigTime SoftwareFluidSurveys (Discontinued)Jotform
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    BigTime SoftwareFluidSurveys (Discontinued)Jotform
    Considered Multiple Products
    BigTime Software
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Jotform
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    25 Answers
    No answers on this topic
    97%
    Would buy again
    151 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    22 Answers
    No answers on this topic
    93%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    25 Answers
    No answers on this topic
    98%
    Happy with the feature set
    152 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    19 Answers
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    100 Answers
    Implementation went as expected
    70%
    Implementation went as expected
    16 Answers
    No answers on this topic
    96%
    Implementation went as expected
    136 Answers
    Features
    BigTime SoftwareFluidSurveys (Discontinued)Jotform
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of BigTime Software and FluidSurveys (Discontinued) and Jotform
    Feature
    BigTime Software
    -
    Ratings
    FluidSurveys (Discontinued)
    -
    Ratings
    Jotform
    8.0
    164 Ratings
    1% below category average
    Survey templates00 Ratings00 Ratings9.0140 Ratings
    Themes00 Ratings00 Ratings7.7148 Ratings
    Custom logo/branding00 Ratings00 Ratings7.3153 Ratings
    Survey Content
    Comparison of Survey Content features of BigTime Software and FluidSurveys (Discontinued) and Jotform
    Feature
    BigTime Software
    -
    Ratings
    FluidSurveys (Discontinued)
    -
    Ratings
    Jotform
    9.4
    151 Ratings
    10% above category average
    Changes to live survey00 Ratings00 Ratings9.7126 Ratings
    Question design help00 Ratings00 Ratings9.6124 Ratings
    Multiple question types00 Ratings00 Ratings8.9148 Ratings
    Survey Logic
    Comparison of Survey Logic features of BigTime Software and FluidSurveys (Discontinued) and Jotform
    Feature
    BigTime Software
    -
    Ratings
    FluidSurveys (Discontinued)
    -
    Ratings
    Jotform
    9.8
    127 Ratings
    16% above category average
    Survey logic flexibility00 Ratings00 Ratings9.8127 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of BigTime Software and FluidSurveys (Discontinued) and Jotform
    Feature
    BigTime Software
    -
    Ratings
    FluidSurveys (Discontinued)
    -
    Ratings
    Jotform
    8.6
    154 Ratings
    6% above category average
    Response tracking00 Ratings00 Ratings8.4145 Ratings
    Data export00 Ratings00 Ratings9.1147 Ratings
    Standard reports00 Ratings00 Ratings8.3133 Ratings
    Custom reports00 Ratings00 Ratings8.6125 Ratings
    Analytics00 Ratings00 Ratings8.9114 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of BigTime Software and FluidSurveys (Discontinued) and Jotform
    Feature
    BigTime Software
    -
    Ratings
    FluidSurveys (Discontinued)
    -
    Ratings
    Jotform
    9.4
    127 Ratings
    8% above category average
    Access controls00 Ratings00 Ratings9.4123 Ratings
    Compliance00 Ratings00 Ratings9.4116 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of BigTime Software and FluidSurveys (Discontinued) and Jotform
    Feature
    BigTime Software
    -
    Ratings
    FluidSurveys (Discontinued)
    -
    Ratings
    Jotform
    8.4
    96 Ratings
    4% above category average
    Vendor-offered crowdsourcing00 Ratings00 Ratings7.575 Ratings
    Respondent restrictions00 Ratings00 Ratings9.496 Ratings
    Best Alternatives
    BigTime SoftwareFluidSurveys (Discontinued)Jotform
    Small Businesses
    Autotask PSA
    Score7.7 out of 10
    Jotform
    Score8.5 out of 10
    Zoho Forms
    Score9.2 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BigTime SoftwareFluidSurveys (Discontinued)Jotform
    Likelihood to Recommend
    6.1
    (33 ratings)
    8.7
    (3 ratings)
    8.5
    (185 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    9.0
    (3 ratings)
    9.4
    (7 ratings)
    Usability
    6.1
    (4 ratings)
    9.0
    (1 ratings)
    8.6
    (131 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (5 ratings)
    -
    (0 ratings)
    7.4
    (81 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    8.9
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    BigTime SoftwareFluidSurveys (Discontinued)Jotform
    Likelihood to Recommend
    BigTime Software
    I'd like to start by saying, I rarely give 10's on anything, almost always 9's, the main reason for my 10 rating is the support I've received from this team/company. BigTime Software has been well suited for our company b/c it's giving a window into the project budget and time frames to our Project Managers to proactively manage their projects and look for areas to improve and celebrate with support staff. I would say efficiency in time management. BigTime Software is not an accounting software and I love that about it. We were looking for a tool for staff to manage their projects and stay on budget and track time and generate invoices all in one place and we've found that with BigTime Software.
    Incentivized
    Read full review
    Discontinued Products
    For surveys, and for centralized info-gathering, FluidSurveys provides an excellent solution. There are other programs out there which provide a wider range of solutions (i.e., they can be used for surveying AND comprehensive online engagement, rather than just a data-gathering type of consultation); however, for programming and implementing surveys, FluidSurveys has an effective variety of strengths and options that make it optimal for users who are focused specifically on surveys.
    Read full review
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Pros
    BigTime Software
    • I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
    • Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
    • I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
    Read full review
    Discontinued Products
    • User-friendly. For the majority of the general and basic tools you can use with FluidSurveys to build surveys are simple to use and intuitive. When certain issues come up, the service is quick (chat room) and effective.
    • Anonymity: the software has the reputation of being safer in terms of safeguarding private information the respondents share by answering surveys (this is mainly due to the fact that the servers are in Canada). Thus, indirectly, they increase response rates.
    • Extensive possibilities: FluidSurveys offers a plethora of possibilities and options that really renders the experience interesting in terms of micro-managing each details of the surveys you are sending out there. When the invitation leaves by email, it is exactly how you want it.
    Read full review
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Cons
    BigTime Software
    • For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
    • Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
    Incentivized
    Read full review
    Discontinued Products
    • There should be more flexibility and customizability with regard to survey design (e.g. background, fonts...)
    Read full review
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Likelihood to Renew
    BigTime Software
    Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
    Incentivized
    Read full review
    Discontinued Products
    Note: I am responding to this question as a user of the system and not a representative of my organization.

    On a personal level/as a user only, I would definitely continue to use FluidSurveys.On a personal level/as a user only, I would definitely continue to use FluidSurveys.
    Read full review
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Usability
    BigTime Software
    Overall most areas of the software are easy to use. I tend to spend a lot of time in analytics and reports. Those are not as user friendly, in my opinion, and could use some improvements. I think it just takes time to get familiar with where items are stored in the program and what changes affect what.
    Incentivized
    Read full review
    Discontinued Products
    I think the average person can very quickly pick up on the basics of the system: they would have no problems programming and launching a basic survey. Organizations may benefit from having people of different backgrounds getting their hands dirty in the system: at a minimum, both web programmers and opinion research advisors should be solicited for input or help.
    Read full review
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Reliability and Availability
    BigTime Software
    BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Jotform
    No answers on this topic
    Performance
    BigTime Software
    have not noticed a slow integration issue using QBO
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Jotform
    No answers on this topic
    Support Rating
    BigTime Software
    The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Implementation Rating
    BigTime Software
    I touched on this briefly, in another survey section, but my implementation manager, Kevin, was exceptional. The actual implementation process took 3 months, not 1 before I was comfortable rolling it out to staff. We also had to wait/schedule time and coordinate for our custom xml. invoice to be generated and in a place we felt comfortable sending it out to clients. In the end I was very satisfied, but during the first few months it was challenging.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Alternatives Considered
    BigTime Software
    I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
    Incentivized
    Read full review
    Discontinued Products
    Although I do not have much experience with Survey Monkey, the only two reasons why I choose FluidSurveys is that clients demand it (privacy and anonymity) and because managing multiple surveys at a time is easier. As for ODK Collect, I think it is a valuable alternative to FluidSurveys if you have time to learn the coding (not very complicated). ODK is a little less user friendly and you cannot address small details as you can with FluidSurveys (e.g.: formatting).
    Read full review
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Scalability
    BigTime Software
    The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Jotform
    No answers on this topic
    Return on Investment
    BigTime Software
    • Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
    • From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
    Incentivized
    Read full review
    Discontinued Products
    • Confidentiality of data is a big concern for our company, and we feel more secure working with a Canadian company. Our clients feel more secure, too.
    Read full review
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    ScreenShots

    BigTime Software Screenshots

    Screenshot of BigTime Wallet provides clients with a personalized experience to pay on time from anywhere, in one click.Screenshot of A big-picture view into operational insights to make adjustments to how resources are managed.Screenshot of Real-time, actionable insights for professional services firms.Screenshot of The platform is designed to work within existing workflows and software stack, acting as a single source of truth for data.Screenshot of BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy exacting customer needs.

    Jotform Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot