What users are saying about
Top Rated
44 Ratings
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Top Rated
320 Ratings
Top Rated
44 Ratings
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Score 8.9 out of 100

UKG Ready

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Top Rated
320 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Human Resource Management

    BigTime Software

    Feature Set Not Supported
    N/A
    7.4

    UKG Ready

    74%
    UKG Ready ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    8.5
    85%
    130 Ratings

    Employment history

    N/A
    0 Ratings
    7.7
    77%
    126 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    7.7
    77%
    124 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    7.2
    72%
    116 Ratings

    Organizational charting

    N/A
    0 Ratings
    6.6
    66%
    93 Ratings

    Organization and location management

    N/A
    0 Ratings
    7.2
    72%
    113 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    7.2
    72%
    92 Ratings

    Payroll Management

    BigTime Software

    Feature Set Not Supported
    N/A
    7.9

    UKG Ready

    79%
    UKG Ready ranks higher in 6/6 features

    Pay calculation

    N/A
    0 Ratings
    8.2
    82%
    135 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    7.7
    77%
    82 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    7.8
    78%
    44 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    8.0
    80%
    103 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.6
    86%
    105 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    7.2
    72%
    99 Ratings

    Leave and Attendance Management

    BigTime Software

    Feature Set Not Supported
    N/A
    7.4

    UKG Ready

    74%
    UKG Ready ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    7.6
    76%
    120 Ratings

    Balance details

    N/A
    0 Ratings
    7.6
    76%
    127 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    7.1
    71%
    110 Ratings

    Employee Self Service

    BigTime Software

    Feature Set Not Supported
    N/A
    7.9

    UKG Ready

    79%
    UKG Ready ranks higher in 4/4 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    8.3
    83%
    121 Ratings

    Update personal information

    N/A
    0 Ratings
    8.3
    83%
    126 Ratings

    View company policy documentation

    N/A
    0 Ratings
    7.7
    77%
    103 Ratings

    View job history

    N/A
    0 Ratings
    7.4
    74%
    105 Ratings

    Asset Management

    BigTime Software

    Feature Set Not Supported
    N/A
    7.1

    UKG Ready

    71%
    UKG Ready ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    7.1
    71%
    51 Ratings

    HR Reporting

    BigTime Software

    Feature Set Not Supported
    N/A
    7.6

    UKG Ready

    76%
    UKG Ready ranks higher in 2/2 features

    Report builder

    N/A
    0 Ratings
    7.7
    77%
    136 Ratings

    Pre-built reports

    N/A
    0 Ratings
    7.5
    75%
    136 Ratings

    Onboarding

    BigTime Software

    Feature Set Not Supported
    N/A
    6.6

    UKG Ready

    66%
    UKG Ready ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    6.8
    68%
    89 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    6.4
    64%
    71 Ratings

    Performance and Goals

    BigTime Software

    Feature Set Not Supported
    N/A
    6.4

    UKG Ready

    64%
    UKG Ready ranks higher in 2/2 features

    Individual goal setting

    N/A
    0 Ratings
    6.4
    64%
    45 Ratings

    Performance tracking

    N/A
    0 Ratings
    6.5
    65%
    51 Ratings

    Performance Management

    BigTime Software

    Feature Set Not Supported
    N/A
    7.2

    UKG Ready

    72%
    UKG Ready ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    7.0
    70%
    60 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    6.9
    69%
    55 Ratings

    Review status tracking

    N/A
    0 Ratings
    7.3
    73%
    60 Ratings

    Review reminders

    N/A
    0 Ratings
    7.8
    78%
    62 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    6.8
    68%
    48 Ratings

    Succession Planning

    BigTime Software

    Feature Set Not Supported
    N/A
    5.2

    UKG Ready

    52%
    UKG Ready ranks higher in 1/1 features

    Create succession plans/pools

    N/A
    0 Ratings
    5.2
    52%
    18 Ratings

    Recruiting / ATS

    BigTime Software

    Feature Set Not Supported
    N/A
    7.2

    UKG Ready

    72%
    UKG Ready ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    7.2
    72%
    59 Ratings

    Company Website Posting

    N/A
    0 Ratings
    7.5
    75%
    59 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    6.7
    67%
    43 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    7.3
    73%
    42 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    6.9
    69%
    46 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    6.9
    69%
    62 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    7.7
    77%
    66 Ratings

    Attribute Ratings

    • BigTime Software is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    8.8

    BigTime Software

    88%
    25 Ratings
    7.8

    UKG Ready

    78%
    169 Ratings

    Likelihood to Renew

    9.6

    BigTime Software

    96%
    2 Ratings
    9.3

    UKG Ready

    93%
    12 Ratings

    Usability

    8.8

    BigTime Software

    88%
    2 Ratings
    7.9

    UKG Ready

    79%
    48 Ratings

    Availability

    BigTime Software

    N/A
    0 Ratings
    9.5

    UKG Ready

    95%
    4 Ratings

    Performance

    BigTime Software

    N/A
    0 Ratings
    9.2

    UKG Ready

    92%
    14 Ratings

    Support Rating

    9.0

    BigTime Software

    90%
    4 Ratings
    7.6

    UKG Ready

    76%
    124 Ratings

    In-Person Training

    BigTime Software

    N/A
    0 Ratings
    7.7

    UKG Ready

    77%
    2 Ratings

    Online Training

    BigTime Software

    N/A
    0 Ratings
    8.0

    UKG Ready

    80%
    3 Ratings

    Implementation Rating

    BigTime Software

    N/A
    0 Ratings
    7.0

    UKG Ready

    70%
    11 Ratings

    Configurability

    BigTime Software

    N/A
    0 Ratings
    2.6

    UKG Ready

    26%
    3 Ratings

    Ease of integration

    BigTime Software

    N/A
    0 Ratings
    6.9

    UKG Ready

    69%
    27 Ratings

    Product Scalability

    BigTime Software

    N/A
    0 Ratings
    9.5

    UKG Ready

    95%
    2 Ratings

    Vendor post-sale

    BigTime Software

    N/A
    0 Ratings
    8.0

    UKG Ready

    80%
    2 Ratings

    Vendor pre-sale

    BigTime Software

    N/A
    0 Ratings
    9.0

    UKG Ready

    90%
    2 Ratings

    Likelihood to Recommend

    BigTime Software

    Very convenient software. No VPN is needed, and you can log in by phone, via the app, or from desktop computers. I love the feature to downloads XLS files so I can manipulate the data for quick analysis and entry into other reports. While the downside, some features are a bit hard to find. Certain configurations are not obvious, but things will go smoothly once set up.
    Read full review

    UKG

    UKG Ready is well suited for multi-location companies that are in jurisdictions as it provides a great platform for company-wide communication while also still having very clear options for location-based customizations that are required legally. I would say that it's been extremely effective for us as a company that has grown from ~400 employees when we implemented to over 500 in the past year, and it's been instrumental in giving us the ability to grow. I think UKG Ready is not well suited for small companies that have fewer than 50 employees due to the high PEPM cost.
    Read full review

    Pros

    BigTime Software

    • I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
    • Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
    • I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
    Read full review

    UKG

    • Streamlines the process between HR and payroll. Each team can quickly see and share information.
    • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
    • Appearance -The system is easy to use and attractive for users.
    • The payroll process specifically is very well laid out.
    • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
    Read full review

    Cons

    BigTime Software

    • For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
    • Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
    Read full review

    UKG

    • Recruitment module is clunky for hiring managers, people who are not administrators.
    • Some of the setups don't make sense when administering - for example managing multiple pay rates.
    • Some of our integrations do not work properly and it is difficult to get a UKG Ready person to work through it with the 3rd party partner.
    Read full review

    Pricing Details

    BigTime Software

    Starting Price

    $0

    Editions & Modules

    BigTime Software editions and modules pricing
    EditionModules
    Express101
    Pro402
    Premier303
    EnterpriseCustom4

    Footnotes

    1. User per Month
    2. User per Month
    3. User per Month
    4. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    UKG Ready

    Starting Price

    Editions & Modules

    UKG Ready editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Pricing Info

      Likelihood to Renew

      BigTime Software

      Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
      Read full review

      UKG

      We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
      Read full review

      Usability

      BigTime Software

      Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great! Color backgrounds still need work. The new vibrant mode is OK. still trying it out.
      Read full review

      UKG

      The improvements have made some of my previous challenges easier...the new layout definitely makes it easier and you can toggle between different views. Some of the new features in recruitment have made things easier for our hiring managers...they really seem to like these features.
      Read full review

      Reliability and Availability

      BigTime Software

      No answers on this topic

      UKG

      The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
      Read full review

      Performance

      BigTime Software

      No answers on this topic

      UKG

      We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
      Read full review

      Support Rating

      BigTime Software

      The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
      Read full review

      UKG

      If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
      Read full review

      In-Person Training

      BigTime Software

      No answers on this topic

      UKG

      Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
      Read full review

      Online Training

      BigTime Software

      No answers on this topic

      UKG

      Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
      Read full review

      Implementation Rating

      BigTime Software

      No answers on this topic

      UKG

      Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
      Read full review

      Alternatives Considered

      BigTime Software

      I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
      Read full review

      UKG

      Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products, like UKG Ready, when our organization separated from local government and became a stand-alone entity. UKG Ready's integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
      Read full review

      Scalability

      BigTime Software

      No answers on this topic

      UKG

      Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
      Read full review

      Return on Investment

      BigTime Software

      • Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
      • From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
      Read full review

      UKG

      • Positive: We have had better reporting with UKG Ready.
      • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the UKG Ready Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
      • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG Ready does.
      • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
      • Negative: Quarterly and year-end closeouts are 3rd business days, which is not always possible. Very inflexible in regards to this. Even when it is done timely, we get random notices and charges that it was not done even though we can prove it was.
      • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
      Read full review

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