What users are saying about

Birst

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Top Rated
179 Ratings

Sisense

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Top Rated
90 Ratings

Birst

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Top Rated
179 Ratings
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Score 6.8 out of 101

Sisense

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Top Rated
90 Ratings
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Score 8.6 out of 101

Add comparison

Likelihood to Recommend

Birst

If you are looking for "Instant BI", Birst isn't that tool. If you want to roll your own solution using a single application to perform all of your ETL, reporting/dashboard, like to get deep in the weeds and have a lot of control of how your data is processed, this is going to make you smile.
Sean Keesler profile photo

Sisense

If you are looking to have an analytics tool for your company, or if you have a lot of data/data points.. then look no further. Sisense provide you with a comprehensive business intelligence tool for you to make the right decision with their intelligence capabilities. Don't build it yourself as it will take a lot of time and effort,.
No photo available

Feature Rating Comparison

BI Standard Reporting

Birst
6.9
Sisense
8.4
Pixel Perfect reports
Birst
6.7
Sisense
8.0
Customizable dashboards
Birst
7.6
Sisense
9.1
Report Formatting Templates
Birst
6.3
Sisense
8.0

Ad-hoc Reporting

Birst
6.9
Sisense
8.2
Drill-down analysis
Birst
7.4
Sisense
8.8
Formatting capabilities
Birst
6.6
Sisense
8.2
Integration with R or other statistical packages
Birst
6.3
Sisense
8.6
Report sharing and collaboration
Birst
7.3
Sisense
7.3

Report Output and Scheduling

Birst
7.7
Sisense
8.7
Publish to Web
Birst
7.9
Sisense
9.0
Publish to PDF
Birst
7.9
Sisense
9.0
Report Versioning
Birst
7.4
Sisense
7.7
Report Delivery Scheduling
Birst
7.5
Sisense
8.9

Data Discovery and Visualization

Birst
6.6
Sisense
9.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Birst
7.2
Sisense
9.2
Location Analytics / Geographic Visualization
Birst
7.0
Sisense
8.9
Predictive Analytics
Birst
5.6
Sisense
8.8

Access Control and Security

Birst
8.1
Sisense
9.0
Multi-User Support (named login)
Birst
8.4
Sisense
9.0
Role-Based Security Model
Birst
8.1
Sisense
9.0
Multiple Access Permission Levels (Create, Read, Delete)
Birst
8.0
Sisense
9.0

Mobile Capabilities

Birst
7.4
Sisense
8.2
Responsive Design for Web Access
Birst
7.1
Sisense
8.6
Dedicated iOS Application
Birst
7.5
Sisense
7.9
Dedicated Android Application
Birst
7.6
Sisense
8.3
Dashboard / Report / Visualization Interactivity on Mobile
Birst
7.3
Sisense
7.8

Pros

  • Birst is a cloud based BI platform and hence all our data is hosted on the cloud platform. Zalora had lot of data users who used to query the database, all these loads where shifted to birst and helped our in-house databases to function smoothly and concentrate on other critical processes.
  • Birst report scheduling functionality has been very useful for our company. reports are scheduled to emails to several operational heads to help them monitor action items and help to improve our operational KPIs.
  • Birst has been flexible with the number of users who can access the tool. Most of the BI platforms currently charges companies based on the users who would use the BI tool.
  • Birst is useful in performing time based KPIs such as YoY, WoW, MoM, Qtr-o-Qtr etc. There are several functions available which helps to perform time based calculation.
  • Birst is very useful in performing aggregations at different level (and different dates) as its based on star schema.
  • As all the reports are in cloud, birst reports can be easily shared with one another and acts as a report repository
  • Birst helps to maintain single source of truth and helps enforce standardized definitions for all our KPIs
  • Visualizer report rendering is of high quality and quite fast for simple data requests and pull
  • Birst provides snapshot functionality which is extensively used in our company to maintain the price logs and changes of all our merchandise.
Rohit Acharya profile photo
  • Excellent single-stack BI solution, allowing great flexibility for data-modelling within the Sisense platform itself, with no need to perform the data modelling on a separate platform. The data modelling is implemented using standard SQL which makes anyone familiar with SQL already able to use the system.
  • Virtually unlimited customization options using Java Script, allowing you to modify and enhance existing functionality.
  • Great support from the both customer support and the user community.
Adi Hecht profile photo

Cons

  • Birst being a cloud based platform is a both a blessing and a curse. as the data scales the performance of the tool deteriorates. although simple KPI reports can be quickly obtained, load intensive functions such as STAT or LET becomes hard to perform.
  • The customer service is rather poor when the problems at hand are tough. The turnaround time for some of the bigger problems can go on for months without an alternative solution
  • The processing time for each space is not consistent. outside US servers the processing time is very time consuming. Our APAC spaces in birst gets updated data by afternoon of a working day.
  • The scheduled reports might not come in time if the server is busy. We have had instance in which the scheduled reports would come a whole 24 hours later than the scheduled time.
  • Birst is a very difficult setup for change. If the data in the company is changing constantly then birst is not the tool to be held with. after implementing best practices, we were able to bring down the processing time of birst live to max 25 mins.
  • When the size of the data scales, powerful functions such as STAT (bring data at a different level and aggregates in the report) and LET are hard to perform. We have had instance in which STAT would run for more than an hour to render reports
  • Birst designer are still in FLASH and the vizualiser which is in HTML5 lacks several critical functions like scheduling, notifications, saving expressions and managing them. this leaves the customer to use the designer module instead of the vizualiser module, however the support for designer has been removed without keeping in mind that the visualizer component is incomplete.
  • Plug n play analytics is hard to perform unless you have certain technical knowledge. Data in flat files or excel files cannot be analyzed or visualized instantly like it can be done in tableau or any other BI Platform.
  • External Inputs cannot be made on the report. External parameters and data cannot be blended with the existing report. For example, if we had to increase our discounts by x% how much would our sales be? these kind of questions are hard to perform.
  • The syntax of each module in birst is different. This shows lack of team work within birst. for example. In designer module the ubiquitous if statement is denoted by IF and in Admin it is denoted by IIF. this would lead to end user being confused.
  • Certain important critical functions such as Report bursting, querying sample data and parameterized reporting are available only to the admins and not the end users.
  • Most of the code change requests in customer service tickets are still pending to date and some of them are unresolved.
  • Birst has quite a bit of learning curve as it has its own syntax. one would need to be educated to understand the different types of expressions which exist in birst.
  • Birst lacks search functionality in designer and searching in visualizer is rather tedious if you have several KPI named similarly
  • The Pivot Control functionality is rather poor and pathetically mimics the pivot of excel
  • Advance analytics is not possible. Different statistical models cannot be implemented. this would require data to be pumped out to perform advance analytics
  • The Tableau-Birst connect is limited to 500GB, hence if the data scales the ODBC connector would not be useful
  • The Data logs thrown out by birst needs to be more intutive and detailed. this would help new users to better understand the problems and troubleshoot it effectively
  • Usage tracking of birst is tedious which would require a separate space to be created just to track users.
  • Renewal costs are expensive given the price per BI Platform is coming down in recent years with more and more products coming online.
Rohit Acharya profile photo
  • I believe an add-on marketplace for supported add-ons would be nice
  • Sometimes tech support doesn't realize the users are new to this.
  • More widget download options.
Chad Vanscoy profile photo

Likelihood to Renew

Birst9.0
Based on 36 answers
It is easy to deploy, making changes is easy, and as a result maintenance is inexpensive. The upcoming features (maps, additional HTML) will improve the capabilities and make it even better.
Eric Lagace profile photo
Sisense8.9
Based on 14 answers
The user interface of the Sisense Dashboard is just superb. Management and its users are really overwhelmed by it.
Sinu AJ profile photo

Usability

Birst7.2
Based on 10 answers
Quick start for the novice, but powerful enough to satisfy the programmer.
Deborah Stillwell Judy profile photo
Sisense7.3
Based on 4 answers
New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
Daniel Colussi profile photo

Reliability and Availability

Birst4.1
Based on 6 answers
Best in Class - In 4yrs we've only had 2 events when it was offline and they were early on in our use so no business impact. The methodology used for version upgrades always works well for uptime.
Deborah Stillwell Judy profile photo
Sisense8.2
Based on 1 answer
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
Michał Becker profile photo

Performance

Birst7.5
Based on 6 answers
Sometimes I wish the data would load faster. Not sure if that issue is on Birst's end, though
Scott Gabriel profile photo
Sisense8.2
Based on 1 answer
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
Michał Becker profile photo

Support

Birst5.3
Based on 17 answers
Birst can do a lot of things, but it can be difficult to figure out unless you have someone to answer questions and to help explain new functionality. Thankfully, Birst customer support has been outstanding. As mentioned before, questions are usually answered the same day the support case is created
Scott Gabriel profile photo
Sisense10.0
Based on 5 answers
This team is one of the few companies where I can literally Skype them for help and they respond immediately. Most don't realize how rare that actually is in the industry. Expanding their presence to the eastern time zone of the United States has made them more accessible as a result
Daniel Colussi profile photo

In-Person Training

Birst9.1
Based on 4 answers
I went to their annual user conference (Birst Forward) and their standard training class (Birst Boot Camp) this year, and both were excellent. Very educational, and I got all of the personal attention I needed to get my questions about my specific answered. I've also reached out to the trainers after those events to ask more questions, and they've been great about getting back to me with answers
Brett Mooberry profile photo
Sisense7.3
Based on 1 answer
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
Michał Becker profile photo

Online Training

Birst8.0
Based on 2 answers
Birst has been a solid provider of BI tools in the years we have used them. They have grown with us and have shown they are investing in their service by providing new tools.
George Sanchez profile photo
Sisense8.2
Based on 1 answer
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
Michał Becker profile photo

Implementation

Birst5.3
Based on 6 answers
I wasn't directly involved with the implementation process, but from what I understand it went smoothly
Scott Gabriel profile photo
Sisense7.1
Based on 3 answers
Remember to migrate the plugins. The documentation however is pretty straight forward.
Holke Visser profile photo

Alternatives Considered

We compared Birst vs Tableau and Lumirra and there's no question that Birst is the best option from a cost perspective. Additionally, the ease of use complemented with our support team has allowed us to innovate on the platform quickly
David Pearlman profile photo
Sisense does very well against most of the tools in the market. We chose this tool because of its great visualizations and easy to deploy procedures. The reports are very easy to generate and distribute them across departments and organization. It provides a great interface to mash data and integrate with other data sources to derive quick conclusions.
No photo available

Scalability

Birst6.0
Based on 2 answers
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Tim Welch profile photo
Sisense8.2
Based on 1 answer
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
Michał Becker profile photo

Return on Investment

  • Increased efficiency - easy to navigate and develop ad-hoc reports
  • allows customers access to limited internal data saving time and internal resources
Jon DeAngelis profile photo
  • Report development time is reduced from 2~3 days to 2~3 hours.
  • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
  • A 2-staff team delivers 10 times the BI output that we did on the old system.
  • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
Hui (Ken) Zheng profile photo

Pricing Details

Birst

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Birst Editions & Modules
Birst
Additional Pricing Details

Birst More Information

Sisense

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Sisense Editions & Modules
Sisense
Modules
SAP Connector
1
1. Per User per Month
Additional Pricing Details

Sisense More Information