What users are saying about
182 Ratings
Top Rated
95 Ratings
182 Ratings
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Score 6.8 out of 101
Top Rated
95 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

Birst

Birst is very appropriate for companies that have a low to mid-level of technical sophistication with data preparation, but have a high need for visibility and distribution. I think that it *can* become a good option for mid-sized companies for whom large scale BI implementations like Cognos or MicroStrategies are not practical, or in our case, even relevant, but it can be frustrating for those who have a high level of technical experience with data warehouse development as the tool is very specific and has a fairly steep learning curve, and the technical support resources don't always seem to have the appropriate level of expertise to deal with advanced users.
Marci Augustine profile photo

Sisense

Sisense offers multiple flexible pricing plans that can be suitable for all types of industries and company sizes. From a small business as ours, to a large enterprise. The Vendor allows you to try the product and develop a proof of concept before buying the product. So why not? Test drive your solution. This is what allowed us to understand how this BI tool would boost our company's productivity.
No photo available

Feature Rating Comparison

BI Standard Reporting

Birst
6.9
Sisense
8.4
Pixel Perfect reports
Birst
6.7
Sisense
7.9
Customizable dashboards
Birst
7.6
Sisense
9.0
Report Formatting Templates
Birst
6.3
Sisense
8.2

Ad-hoc Reporting

Birst
6.8
Sisense
8.3
Drill-down analysis
Birst
7.3
Sisense
8.6
Formatting capabilities
Birst
6.6
Sisense
8.4
Integration with R or other statistical packages
Birst
6.1
Sisense
8.7
Report sharing and collaboration
Birst
7.3
Sisense
7.3

Report Output and Scheduling

Birst
7.7
Sisense
8.6
Publish to Web
Birst
8.0
Sisense
8.7
Publish to PDF
Birst
7.9
Sisense
8.9
Report Versioning
Birst
7.4
Sisense
8.0
Report Delivery Scheduling
Birst
7.5
Sisense
8.6

Data Discovery and Visualization

Birst
6.6
Sisense
8.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
Birst
7.2
Sisense
9.0
Location Analytics / Geographic Visualization
Birst
7.1
Sisense
8.8
Predictive Analytics
Birst
5.6
Sisense
8.3

Access Control and Security

Birst
8.1
Sisense
8.5
Multi-User Support (named login)
Birst
8.4
Sisense
8.7
Role-Based Security Model
Birst
8.1
Sisense
8.7
Multiple Access Permission Levels (Create, Read, Delete)
Birst
7.9
Sisense
8.0

Mobile Capabilities

Birst
7.3
Sisense
8.0
Responsive Design for Web Access
Birst
7.0
Sisense
8.4
Dedicated iOS Application
Birst
7.4
Sisense
7.7
Dedicated Android Application
Birst
7.5
Sisense
8.1
Dashboard / Report / Visualization Interactivity on Mobile
Birst
7.2
Sisense
7.8

Pros

Birst

  • For end users, Birst has a friendly UI that allows them to naturally interact with reporting data via web browser.
  • For properly modeled data, the visualizer tool makes it easy do build quick visualizations.
  • Surfacing data on dashboards with global filters allows users the flexibility to view multiple metrics with the same lens.
Marci Augustine profile photo

Sisense

  • Excellent single-stack BI solution, allowing great flexibility for data-modelling within the Sisense platform itself, with no need to perform the data modelling on a separate platform. The data modelling is implemented using standard SQL which makes anyone familiar with SQL already able to use the system.
  • Virtually unlimited customization options using Java Script, allowing you to modify and enhance existing functionality.
  • Great support from the both customer support and the user community.
Adi Hecht profile photo

Cons

Birst

  • Birst being a cloud based platform is a both a blessing and a curse. as the data scales the performance of the tool deteriorates. although simple KPI reports can be quickly obtained, load intensive functions such as STAT or LET becomes hard to perform.
  • The customer service is rather poor when the problems at hand are tough. The turnaround time for some of the bigger problems can go on for months without an alternative solution
  • The processing time for each space is not consistent. outside US servers the processing time is very time consuming. Our APAC spaces in birst gets updated data by afternoon of a working day.
  • The scheduled reports might not come in time if the server is busy. We have had instance in which the scheduled reports would come a whole 24 hours later than the scheduled time.
  • Birst is a very difficult setup for change. If the data in the company is changing constantly then birst is not the tool to be held with. after implementing best practices, we were able to bring down the processing time of birst live to max 25 mins.
  • When the size of the data scales, powerful functions such as STAT (bring data at a different level and aggregates in the report) and LET are hard to perform. We have had instance in which STAT would run for more than an hour to render reports
  • Birst designer are still in FLASH and the vizualiser which is in HTML5 lacks several critical functions like scheduling, notifications, saving expressions and managing them. this leaves the customer to use the designer module instead of the vizualiser module, however the support for designer has been removed without keeping in mind that the visualizer component is incomplete.
  • Plug n play analytics is hard to perform unless you have certain technical knowledge. Data in flat files or excel files cannot be analyzed or visualized instantly like it can be done in tableau or any other BI Platform.
  • External Inputs cannot be made on the report. External parameters and data cannot be blended with the existing report. For example, if we had to increase our discounts by x% how much would our sales be? these kind of questions are hard to perform.
  • The syntax of each module in birst is different. This shows lack of team work within birst. for example. In designer module the ubiquitous if statement is denoted by IF and in Admin it is denoted by IIF. this would lead to end user being confused.
  • Certain important critical functions such as Report bursting, querying sample data and parameterized reporting are available only to the admins and not the end users.
  • Most of the code change requests in customer service tickets are still pending to date and some of them are unresolved.
  • Birst has quite a bit of learning curve as it has its own syntax. one would need to be educated to understand the different types of expressions which exist in birst.
  • Birst lacks search functionality in designer and searching in visualizer is rather tedious if you have several KPI named similarly
  • The Pivot Control functionality is rather poor and pathetically mimics the pivot of excel
  • Advance analytics is not possible. Different statistical models cannot be implemented. this would require data to be pumped out to perform advance analytics
  • The Tableau-Birst connect is limited to 500GB, hence if the data scales the ODBC connector would not be useful
  • The Data logs thrown out by birst needs to be more intutive and detailed. this would help new users to better understand the problems and troubleshoot it effectively
  • Usage tracking of birst is tedious which would require a separate space to be created just to track users.
  • Renewal costs are expensive given the price per BI Platform is coming down in recent years with more and more products coming online.
Rohit Acharya profile photo

Sisense

  • Being so powerful, the ElastiCube must be carefully built especially with larger data sets - too many connections or the wrong ones between tables can lead to queries that eat up all system resources, requiring a reboot and disrupting the production environment.
  • Sisense is very customizable and flexible, but sometimes it is surprising that some simpler features are not available; for example, you cannot change up or control your font size/color or other presentation elements at all without scripting.
  • Emailing dashboards is very limited, particularly with larger widgets (like pivot tables). Furthermore the email scheduling doesn't allow you to choose a specific schedule or certain recipients.
Alex Placito profile photo

Likelihood to Renew

Birst

Birst 9.0
Based on 36 answers
Administration overhead is minimal and keeps TCO down. Product flexibility actually lends toward a gradual replacement of other existing architecture if present.
Price Hatfield profile photo

Sisense

Sisense 8.9
Based on 14 answers
I absolutely love this product. However, they are moving to a new version that is almost a total redesign of the product. It remains to be seen how much work will be involved to transition
Daniel Colussi profile photo

Usability

Birst

Birst 6.4
Based on 11 answers
It can be clunky, but there have been noticeable improvements with each new release. It's obvious that they are working hard to improve the usability
Scott Gabriel profile photo

Sisense

Sisense 7.3
Based on 4 answers
New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
Daniel Colussi profile photo

Reliability and Availability

Birst

Birst 4.1
Based on 6 answers
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
Tim Welch profile photo

Sisense

Sisense 8.2
Based on 1 answer
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
Michał Becker profile photo

Performance

Birst

Birst 7.5
Based on 6 answers
Birst struggles with complex data sets coming from SSAS, that resolve very quickly on tools like PowerBI
Tim Welch profile photo

Sisense

Sisense 8.2
Based on 1 answer
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
Michał Becker profile photo

Support

Birst

Birst 5.1
Based on 18 answers
Birst can do a lot of things, but it can be difficult to figure out unless you have someone to answer questions and to help explain new functionality. Thankfully, Birst customer support has been outstanding. As mentioned before, questions are usually answered the same day the support case is created
Scott Gabriel profile photo

Sisense

Sisense 10.0
Based on 5 answers
This team is one of the few companies where I can literally Skype them for help and they respond immediately. Most don't realize how rare that actually is in the industry. Expanding their presence to the eastern time zone of the United States has made them more accessible as a result
Daniel Colussi profile photo

In-Person Training

Birst

Birst 9.1
Based on 4 answers
Training was very helpful. It occurred early in the implementation process, but I remembered a lot of what we did months later when I started getting hands-on experience
Scott Gabriel profile photo

Sisense

Sisense 7.3
Based on 1 answer
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
Michał Becker profile photo

Online Training

Birst

Birst 8.0
Based on 2 answers
Birst has been a solid provider of BI tools in the years we have used them. They have grown with us and have shown they are investing in their service by providing new tools.
George Sanchez profile photo

Sisense

Sisense 8.2
Based on 1 answer
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
Michał Becker profile photo

Implementation

Birst

Birst 5.3
Based on 6 answers
Disappointing that it is on a "delivered VM" rather than a software install as 99.9% of other software is provided.
Tim Welch profile photo

Sisense

Sisense 7.1
Based on 3 answers
Remember to migrate the plugins. The documentation however is pretty straight forward.
Holke Visser profile photo

Alternatives Considered

Birst

We compared Birst vs Tableau and Lumirra and there's no question that Birst is the best option from a cost perspective. Additionally, the ease of use complemented with our support team has allowed us to innovate on the platform quickly
David Pearlman profile photo

Sisense

We evaluated each software and chose 4 candidates to build a proof-of-concept for the most complicated and challenging reporting scenario at our company with real data and business requirement.
We selected SiSense because its strengths and abilities (fast-to-deliver, small investment, big-data capability) best solve our problems and meet our business needs.
Hui (Ken) Zheng profile photo

Scalability

Birst

Birst 6.0
Based on 2 answers
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Tim Welch profile photo

Sisense

Sisense 8.2
Based on 1 answer
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
Michał Becker profile photo

Return on Investment

Birst

  • Now we have a better control of data availability, with a better SLA.
  • The easier access to data for the user.
Ricardo Alexandre Bastos profile photo

Sisense

  • Report development time is reduced from 2~3 days to 2~3 hours.
  • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
  • A 2-staff team delivers 10 times the BI output that we did on the old system.
  • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
Hui (Ken) Zheng profile photo

Pricing Details

Birst

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Birst Editions & Modules

Birst
Additional Pricing Details

Sisense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sisense Editions & Modules

Sisense
Modules
SAP Connector
1
1. Per User per Month
Additional Pricing Details

Add comparison