Bitochon Sales CRM Portal vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitochon Sales CRM Portal
Score 8.0 out of 10
N/A
Bitochon Technologies' CRM Sales Portal is a customer relationship management (CRM) software built around online collaboration and a sales process foundation.N/A
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
Bitochon Sales CRM PortalSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bitochon Sales CRM PortalSAP Sales Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Bitochon Sales CRM PortalSAP Sales Cloud
Features
Bitochon Sales CRM PortalSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bitochon Sales CRM Portal
8.9
1 Ratings
14% above category average
SAP Sales Cloud
8.3
140 Ratings
7% above category average
Customer data management / contact management10.01 Ratings8.4135 Ratings
Workflow management9.01 Ratings8.5136 Ratings
Territory management9.01 Ratings8.0121 Ratings
Opportunity management10.01 Ratings8.6133 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings8.1128 Ratings
Contract management8.01 Ratings8.1126 Ratings
Quote & order management8.01 Ratings8.5126 Ratings
Interaction tracking10.01 Ratings8.5127 Ratings
Channel / partner relationship management8.01 Ratings8.3123 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
16% above category average
SAP Sales Cloud
8.5
120 Ratings
11% above category average
Case management9.01 Ratings8.3115 Ratings
Call center management9.01 Ratings8.8105 Ratings
Help desk management9.01 Ratings8.5107 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
15% above category average
SAP Sales Cloud
8.1
124 Ratings
5% above category average
Lead management10.01 Ratings8.1123 Ratings
Email marketing8.01 Ratings8.1107 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bitochon Sales CRM Portal
9.3
1 Ratings
19% above category average
SAP Sales Cloud
8.2
134 Ratings
7% above category average
Task management9.01 Ratings8.1127 Ratings
Billing and invoicing management9.01 Ratings8.2106 Ratings
Reporting10.01 Ratings8.3124 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
17% above category average
SAP Sales Cloud
8.3
132 Ratings
9% above category average
Forecasting8.01 Ratings8.2123 Ratings
Pipeline visualization10.01 Ratings8.6124 Ratings
Customizable reports9.01 Ratings8.1128 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bitochon Sales CRM Portal
8.8
1 Ratings
14% above category average
SAP Sales Cloud
8.1
130 Ratings
6% above category average
Custom fields9.01 Ratings8.0130 Ratings
Custom objects8.01 Ratings7.9124 Ratings
Scripting environment9.01 Ratings8.4107 Ratings
API for custom integration9.01 Ratings8.0116 Ratings
Security
Comparison of Security features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
7% above category average
SAP Sales Cloud
9.0
133 Ratings
7% above category average
Single sign-on capability9.01 Ratings9.1126 Ratings
Role-based user permissions9.01 Ratings8.9127 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bitochon Sales CRM Portal
8.5
1 Ratings
14% above category average
SAP Sales Cloud
8.8
93 Ratings
17% above category average
Social data9.01 Ratings8.693 Ratings
Social engagement8.01 Ratings8.989 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
19% above category average
SAP Sales Cloud
8.3
110 Ratings
11% above category average
Marketing automation9.01 Ratings8.2106 Ratings
Compensation management9.01 Ratings8.589 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bitochon Sales CRM Portal
10.0
1 Ratings
28% above category average
SAP Sales Cloud
8.2
115 Ratings
9% above category average
Mobile access10.01 Ratings8.2115 Ratings
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Bitochon Sales CRM PortalSAP Sales Cloud
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User Ratings
Bitochon Sales CRM PortalSAP Sales Cloud
Likelihood to Recommend
7.0
(1 ratings)
8.3
(151 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(14 ratings)
Usability
-
(0 ratings)
7.0
(9 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
6.0
(13 ratings)
Online Training
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
-
(0 ratings)
7.9
(3 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
8.5
(111 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Bitochon Sales CRM PortalSAP Sales Cloud
Likelihood to Recommend
Bitochon Technologies
It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
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SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
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Pros
Bitochon Technologies
  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
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SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
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Cons
Bitochon Technologies
  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
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SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
Bitochon Technologies
No answers on this topic
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
Bitochon Technologies
No answers on this topic
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
Bitochon Technologies
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
Bitochon Technologies
No answers on this topic
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
Bitochon Technologies
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
Bitochon Technologies
No answers on this topic
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
Bitochon Technologies
Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
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SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
Bitochon Technologies
No answers on this topic
SAP
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
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Return on Investment
Bitochon Technologies
  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
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SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization