Likelihood to Recommend Bitrix24 is highly beneficial for teams that are geographically dispersed or working remotely. Its real-time communication tools, including instant messaging and video conferencing, enable seamless collaboration regardless of physical location. The centralized document management feature ensures that team members can easily access and collaborate on shared documents from anywhere, facilitating efficient teamwork in a remote or distributed environment.
Read full review Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
Read full review Pros Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions. The ability to write letters directly from the system with the help of a binding for working mail. The presence of an application for Android. This helps to get access anywhere. Read full review Bring groups of people together to share info, stories, updates, etc. The chat app is pretty decent. Workplace Live is a good large-group meeting broadcast platform. It's pretty intuitive to use for anyone who's used Facebook. It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups. It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc. It has search capabilities for finding old information. It's available for both desktop/laptop and mobile devices. It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too). Workplace Chat has the ability to set it to Do Not Disturb. You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc. You can use Markdown to format your text Read full review Cons It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage. Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page. It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app. Read full review It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals. The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login. An admin control dashboard would be really effective and even more so with more users on the platform. Read full review Usability It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
Read full review Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
Read full review Support Rating The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
Read full review Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
Read full review Alternatives Considered In fact, I use both, but in different ways, monday to control the internal agenda, Bitrix for all other parts within the company, such as task control, chat with employees and with calendar also for control in two systems. Bitrix is more complete and has many more features, but its purpose is also different from monday.
Read full review Workplace by Facebook is so much more than just a project management tool like
Basecamp or
Slack . The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
Read full review Return on Investment It definitely has a positive impact as it helps with collaboration and improves data health. Overall it reduces time and speeds up the processes and helps achieve more in the less time. It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns. Read full review We can meet the project times, that with the communication in real time. We provide solutions to our suppliers in a reliable and efficient manner. When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company. Read full review ScreenShots Workplace from Meta Screenshots