BizLibrary vs. Intellum

Since I only use BizLibrary as a source for content, I cannot speak to the program's suitability as an LMS, but it is an excellent solution for obtaining content that can be used in your own LMS. They offer a wide range of topics, the courses are just the right length, and the files never give me any issues exporting, loading into our LMS, and users rarely have trouble viewing the files. If you are looking for content to be added to your own LMS, BizLibrary is the way to go. What I know of it as an LMS, it seems like there would be content overload for a student. With so much content, it might be hard for a student to narrow down what they would like to take.

Incentivized

Intellum leads the field in reporting; something I didn't even know I really needed/wanted until we purchased this LMS. While I realize that most Learning Management Systems are designed to support online, auto-assigned content for people to complete on a device, 80% (sometimes more) of our training is delivered in person (we are a quarry company, and our learners do much better with Instructor Led Training). Sometimes it is difficult to find a workaround in Intellum that allows us the flexibility and consistency we require for managing our in-person learning needs.

Incentivized

• Client success managers, in addition to helping with course selection, give advice on building your learning program.
• The BizLibrary tech team was instrumental in working with my LMS provider to tackle some technical challenges.
• The biggest strength BizLibrary has, in addition to its huge content library, is a team truly dedicated to your success.

Incentivized

• Easy to use interface. The quick options to add content to pages, and drag and drop organization, makes it easy for anyone to jump in and start adding information.
• Intellum is not just mobile responsive but mobile-friendly. This makes it super easy for people to view our content anywhere they are, any time they want.
• Intellum support is always quick to respond when we have questions or need help tweaking our setup. They also have a robust selection of self-service training courses available.

Incentivized

• The reporting options changed when the program was updated. You have to go through more steps to find the data to download. I would like more canned reports.
• Adding a new learner is easy, but it takes more time to get them into the right group. We segment learners by company and role to make assigning topics easier for us.

• I think that Intellum can greatly improve the functionality of inactive courses existing in the tool in itself.
• Reporting is unreliable in Intellum which most of the time requires a lot of manipulation and scrubbing to obtain sufficient information.
• There is no exact idea of how long the time will be taken to tackle any issue encountered when service tickets are soared.

Incentivized

I can't find anything else that supports our learning in the way BizLibrary does.

Most of our needs are met with this platform currently and the customer service has been excellent.

Incentivized

It is very easy to use and when you don't know how to use something it is not hard to find out how.

The system has changed since I started using it and it has become more intuitive. As a user and admin, I find that it is fairly easy to navigate.

Incentivized

It truly is easy and reliable, I have never had an issue in this area.

When reaching out for support, BL is quick to respond. Even if they do not have a solution - such as when lessons were retired without a replacement - they are always thoughtful and informed.

The customer support team is always very helpful and responsive, as is our CSM who goes above and beyond to help us with issues and questions that we have

Incentivized

It was so easy, the tech that worked with me and my client success rep were beyond helpful. If I had questions they responded immediately and were very instrumental in our success.

Be creative, make it a fun adventure for your learners. Utilize your partners at BizLIbrary.

Very satisfied with the support we received from our CSM and team

Incentivized

We selected BizLibrary because it had the most robust system that pertained to our employee base. We have found that that has resulted in users engaging in several areas in addition to those required. The price was better that some and worse that some, but we felt that it provided the best value and that has proven to be the case.

Intellum is in a class of its own. With the good referrals, I got from colleagues in my industry, I was aware that certain processes would be made easier by this software, and we were right. I have seen the positives that have come from this software. It easily takes the cake over its competitors!

Incentivized

• Employee engagement feedback related to the need for learning & development has already seen an uptick. Many express alot of gratitude/appreciation for the JIT learning opportunity.
• 1st year ROI achieved with first half-dozen employees who participated in courses which were otherwise budgeted to be taken as one-day, offsite sessions from other (classroom) vendors.
• Broad-based management support was at first a struggle, to be candid, but as employees have completed courses and then we've followed up, managers are now providing positive feedback from their perspective.

Incentivized

• The biggest impact Intellum has had on hc1 would be the space for learner engagement. I still have to work hard to direct our clients to the LMS (link from our hc1 solution) but when they do - they love it!
• Since the pandemic in 2019, hc1 also has noticed a big up tick in the usage of LMS from our clients because of the need for virtual learning.

Incentivized