What users are saying about
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Top Rated
505 Ratings
93 Ratings
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Score 6.2 out of 100

Microsoft Teams

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Top Rated
505 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Blackboard Collaborate

It's useful for a classroom video session with a professor, as multiple students can access it at once (it will stream better if only the instructor uses video and others just use chat) and both lecture or answer questions, employing the Whiteboard feature as necessary. There is a hand raising option students can use to signal that they have a question, or they can just put a question in on the chat section.It is not as interactive as some video tutoring platforms I have seen, but it is something that our support services at school have access to with a site license, so it's ideal for us.
Becca Guler | TrustRadius Reviewer

Microsoft Teams

Can have group chats on topics that only concern a few employees. We have a Technology group where we add and brainstorm new applications and software that might be appropriate for our company. It's a good way to organize our ideas and thoughts without having to send out mass email chains and we can discuss the ideas at our next meeting. Microsoft Teams also lets us efficiently communicate with remote workers since email can lag. This allows almost real-time conversations and collaborations for our employees.
Karen Zelzer | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Blackboard Collaborate
3.6
Microsoft Teams
High quality audio
Blackboard Collaborate
5.0
Microsoft Teams
High quality video
Blackboard Collaborate
5.0
Microsoft Teams
Low bandwidth requirements
Blackboard Collaborate
3.1
Microsoft Teams
Mobile support
Blackboard Collaborate
1.4
Microsoft Teams

Screen Sharing

Blackboard Collaborate
6.5
Microsoft Teams
Desktop sharing
Blackboard Collaborate
6.5
Microsoft Teams
Whiteboards
Blackboard Collaborate
6.6
Microsoft Teams

Online Meetings / Events

Blackboard Collaborate
8.0
Microsoft Teams
Calendar integration
Blackboard Collaborate
10.0
Microsoft Teams
Meeting initiation
Blackboard Collaborate
6.5
Microsoft Teams
Integrates with social media
Blackboard Collaborate
8.2
Microsoft Teams
Record meetings / events
Blackboard Collaborate
7.6
Microsoft Teams
Slideshows
Blackboard Collaborate
7.6
Microsoft Teams

Online Events Collaboration

Blackboard Collaborate
8.1
Microsoft Teams
Live chat
Blackboard Collaborate
8.1
Microsoft Teams
Audience polling
Blackboard Collaborate
8.1
Microsoft Teams
Q&A
Blackboard Collaborate
8.1
Microsoft Teams

Online Events Security

Blackboard Collaborate
6.4
Microsoft Teams
User authentication
Blackboard Collaborate
6.4
Microsoft Teams
Participant roles & permissions
Blackboard Collaborate
6.5
Microsoft Teams
Confidential attendee list
Blackboard Collaborate
6.4
Microsoft Teams

Project Management

Blackboard Collaborate
Microsoft Teams
7.3
Task Management
Blackboard Collaborate
Microsoft Teams
7.5
Gantt Charts
Blackboard Collaborate
Microsoft Teams
6.0
Scheduling
Blackboard Collaborate
Microsoft Teams
7.4
Workflow Automation
Blackboard Collaborate
Microsoft Teams
7.0
Mobile Access
Blackboard Collaborate
Microsoft Teams
8.6
Search
Blackboard Collaborate
Microsoft Teams
7.7
Visual planning tools
Blackboard Collaborate
Microsoft Teams
6.5

Communication

Blackboard Collaborate
Microsoft Teams
7.9
Chat
Blackboard Collaborate
Microsoft Teams
9.0
Notifications
Blackboard Collaborate
Microsoft Teams
8.2
Discussions
Blackboard Collaborate
Microsoft Teams
8.6
Surveys
Blackboard Collaborate
Microsoft Teams
7.6
Internal knowledgebase
Blackboard Collaborate
Microsoft Teams
7.3
Integrates with GoToMeeting
Blackboard Collaborate
Microsoft Teams
7.0
Integrates with Gmail and Google Hangouts
Blackboard Collaborate
Microsoft Teams
6.8
Integrates with Outlook
Blackboard Collaborate
Microsoft Teams
8.9

File Sharing & Management

Blackboard Collaborate
Microsoft Teams
8.2
Versioning
Blackboard Collaborate
Microsoft Teams
8.2
Video files
Blackboard Collaborate
Microsoft Teams
8.3
Audio files
Blackboard Collaborate
Microsoft Teams
8.4
Document collaboration
Blackboard Collaborate
Microsoft Teams
8.3
Access control
Blackboard Collaborate
Microsoft Teams
7.8
Advanced security features
Blackboard Collaborate
Microsoft Teams
7.7
Integrates with Google Drive
Blackboard Collaborate
Microsoft Teams
8.2
Device sync
Blackboard Collaborate
Microsoft Teams
8.7

Pros

Blackboard Collaborate

  • The ability to host a number of people in a meeting and manage their participation via text and audio.
  • The screen sharing features allows presenters to demonstrate procedures exactly as instructed on the screen. This also allows the presenter to permit others to share their screens if they need clarification of something or to share further ideas.
  • The software gives you the freedom to use a whiteboard to draw/demonstrate concepts to students and other employees.
Carly Pietrzyk, PhD | TrustRadius Reviewer

Microsoft Teams

  • Teams is particularly good at keeping conversation history in sync across multiple devices. Skype for business, which is Microsoft's other chat client, is particularly bad when it comes to this aspect.
  • The sidebar of the application window makes it easy to switch between all aspects of the application in one click. Easy switching between chat, notifications, and meetings.
  • Integrated hierarchy chart within each chat window easily allows you to see where an unfamiliar person you may be chatting with sits in terms of management level in the organization.
Gary Smolyak | TrustRadius Reviewer

Cons

Blackboard Collaborate

  • Logging in can be challenging for students who are not exactly computer literate. The program's reliance on an updated Java can be a real source of frustration for students and parents.
  • Accessing sessions once they've been recorded is a bit cumbersome. It is especially difficult for professors who are not as computer literate.
  • Accessing a virtual classroom could be improved. I would like to see a customizable "button" or "widget" option that can be placed on a professor's webpage.
Laura Abercrombie | TrustRadius Reviewer

Microsoft Teams

  • Lack of rollout plans from MS that businesses can use to improve user adoption.
  • Slack still has more connectors.
  • Meetings could more intuitive and most of the screen is just pictures of people.
  • The desktop application is very large and absorbs a lot of system resources.
  • Multiple users cannot share screens at once, one at a time only.
  • Can't choose where to put files from conversations, they automatically are put in a Teams SharePoint.
Justin Pink | TrustRadius Reviewer

Likelihood to Renew

Blackboard Collaborate

Blackboard Collaborate 9.0
Based on 1 answer
It is a tool that faculty likes to use. It has so much flexibility to allow students to see a class even if they happen to not be available in the classroom.
Anonymous | TrustRadius Reviewer

Microsoft Teams

No score
No answers yet
No answers on this topic

Usability

Blackboard Collaborate

Blackboard Collaborate 8.9
Based on 3 answers
Blackboard collaborate, is very easy to use, in my opinion. However, I consider myself fairly computer and technologically literate. Some professors, students, and parents I know who try to use the software have a difficult time with it. Some suggestions for improvement--I think there should be an autostart tutorial for participants (and session leaders, if I'm being honest) with an checkbox option to "never see this again" if you find yourself to be an expert. It should cover the basics such as: the raise hand feature (or the other polling features), the chatbox feature, the whiteboard feature, and the mic/camera. This way, we don't have students freaking out when they enter the session and us having to calm them down every single time. It may make the program a little less "lightweight" which I know is what you're going for--but it makes the workflow more challenging for those of us actually using the software regularly.
Laura Abercrombie | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 7.4
Based on 18 answers
It has a lot of great features and we are working to roll it out to our whole organization. It sometimes feels a little under-developed or maybe under used. There are some things I wish it did better - like integrating the group calendar rather than my own calendar and letting us have instant chat vs persistent.
Jill Liegghio | TrustRadius Reviewer

Reliability and Availability

Blackboard Collaborate

Blackboard Collaborate 8.0
Based on 1 answer
The availability of the software is quite impressive. You can access it at any time that you want and from anywhere that you want, but that depends on how the software is set up by the University. There might be sudden outages due to not having enough space on your database, which we had that very issue happen recently here at our University. During that time, you could not access their blackboard at all until it was brought up online again.
Anonymous | TrustRadius Reviewer

Microsoft Teams

No score
No answers yet
No answers on this topic

Performance

Blackboard Collaborate

Blackboard Collaborate 9.0
Based on 1 answer
The performance of the software is remarkable. The loading speed of the pages is more than satisfying, it all depends on the users internet package. So far, there wasn't any issue of Blackboard slowing down other software or systems when integrated with them
Anonymous | TrustRadius Reviewer

Microsoft Teams

No score
No answers yet
No answers on this topic

Support Rating

Blackboard Collaborate

Blackboard Collaborate 9.0
Based on 1 answer
Blackboard support is quite knowledgeable and quick to respond to requests.
Anonymous | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 7.8
Based on 88 answers
Getting support for any MS Product kind of feels like pulling teeth. I have looked for support on the slowness of Teams to try and resolve it, but there is nothing really out there even from the MS reps other than deleting the hidden appsdata folder for Teams or uninstall/reinstall the software or just use the web-based Teams app.
Charles R. Coggins III | TrustRadius Reviewer

Alternatives Considered

Blackboard Collaborate

While other products can handle more active participants in a meeting at one time, Blackboard Collaborate has a much simpler and easy-to-use interface that makes it an ideal product for one to many presentations. It integrates fully with multiple learning management systems to allow simply scheduling as well as has a separate front-end to allow for use outside of the LMS.
Anonymous | TrustRadius Reviewer

Microsoft Teams

Personally, I have used a number of applications similar to Teams for a variety of functions. However, with regard to my current organizational use, I would say my experience with Teams provides a much more well-rounded user experience than Skype for Business. Teams performs the functions of Skype and also integrates many other features integral to applications like Slack, Webex Teams, and Yammer. Teams also has the added benefit of being connected within the Microsoft network of apps. Users can leverage the powerful cloud computing of O365 in order to access other materials stored on the shared platform. This is a huge benefit of staying within the same ecosystem.
Joshua Melder | TrustRadius Reviewer

Scalability

Blackboard Collaborate

Blackboard Collaborate 8.0
Based on 1 answer
The reason for this rating is that the software is a pretty good tool that can be utilized for use in all of the Universities around the world. It has the capability to fulfill the needs of various different education systems. Although, there are slight improvements that are needed, therefore the rating is at 8.
Anonymous | TrustRadius Reviewer

Microsoft Teams

No score
No answers yet
No answers on this topic

Return on Investment

Blackboard Collaborate

  • Collaborate Ultra has been the most effective for us for training faculty virtually.
  • Faculty have been excited that they can have a remote guest speaker in their classroom, and all they need to do for set up is to e-mail that guest speaker a link to join the session.
  • Collaborate Ultra is beyond useful for faculty to meet with online students who are either across the country, or even in other countries, with tools that really help to focus on course work.
Joseph Axenroth | TrustRadius Reviewer

Microsoft Teams

  • We were already paying for Office 365 but now we got a great collaboration tool to go along with it.
  • We are able to stay connected with employees across the United States and no longer have to fly people back to headquarters for meetings and conferences, saving on transportation and lodging costs.
Michael Eberhard | TrustRadius Reviewer

Pricing Details

Blackboard Collaborate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Teams

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Blackboard Collaborate
3.3
Microsoft Teams
8.3

Likelihood to Renew

Blackboard Collaborate
9.0
Microsoft Teams

Usability

Blackboard Collaborate
8.9
Microsoft Teams
7.4

Reliability and Availability

Blackboard Collaborate
8.0
Microsoft Teams

Performance

Blackboard Collaborate
9.0
Microsoft Teams

Support Rating

Blackboard Collaborate
9.0
Microsoft Teams
7.8

Scalability

Blackboard Collaborate
8.0
Microsoft Teams

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