Blackboard Inc. is an enterprise learning management systems vendor. Blackboard was founded in 1997 and became a public company in 2004. The company provides education, mobile, communication, and commerce software and related services to clients including education providers, corporations and government organizations. As of December 2010, Blackboard software and services are used by over 9,300 institutions in more than 60 countries. Blackboard Learn is the company's flagship LMS, supporting…
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SAP SuccessFactors HCM
Score 8.4 out of 10
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SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
A school with a well-established technology imprint with their students (for example, ours is a BYOB school where every student has their own laptop and must bring it to school every day and where over 99% of our families have reliable broadband at home) is a reasonable scenario for using The arrogance and intransigence of the sales force is quite disconcerting… They are no longer the only game in town and don't yet realize it. Less well-off schools/families may find it a challenge if students must be on campus or at a public library in order to use the technology. Obviously, during the pandemic, this became problematic for some districts.
It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
Blackboard Learn makes submitting assignments electronically simple and provides a variety of built-in Web-based tools like e-portfolios, wikis, and blogs that our students use to create their own content.
Blackboard Learn is intuitive and easy to navigate from a students perspective
Blackboard Learn has many integrations available for connecting this LMS to other tools we use at our institution.
The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
There are several aspects of Desire2Learn that outweigh the benefits of using Blackboard. I find that the Desire2Learn system is a bit more user friendly and looks more up-to-date. However, the decision to renew systems is not up to me because the entire University uses the same system. Regardless, I think I would choose Desire2Learn over Blackboard because of its improved user interface.
It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
It is very usable for both faculty and students. The interface is pretty intuitive and most students can use it without a lot of additional training. Faculty do need some training to effectively use the interface, but they usually get it pretty quickly. We have had to create some additional programming to give faculty a way to delve deeper into the content.
Generally works as it needs to but there is room for improvement. Notifications are an example where they come from different places whereas they should be centralised and standardised. We would love to have time management and award interpretation in SAP SuccessFactors HCM instead of a third party system however the lack of rostering functionality makes this unusable
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
My Blackboard support comes from the university I work with. They are responsive--eventually... but it takes them sometimes a week to respond to a reported issue. For example, I reported 2 issues last week and one was resolved and I was contacted about one still open option today. That is too long for a tech issue. I have not contacted any support offered directly by Blackboard, which may be a completely different experience altogether.
SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
Coursera offers a variety of modules in which a team is able to work on then, but [Blackboard Learn] offers more options to understand how are the team members developing and which tasks have offered a harder challenger for them. [Blackboard Learn] also offers a variety of reports that can be generate by a team lead.
SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
At one of the institutions that I worked for, the ROI was excellent for the number of users we were serving; however, I could not speak to other instances as I was not aware of the overall cost of the contract.