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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomfire

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.

    $25

    per month

    Sococo

    Score10 out of 10
    N/ASococo is a remote collaboration tool with integrations with third-party applications such as Google Docs, Atlassian JIRA, and Box.

    $14.99

    per month per seat

    Pricing
    BloomfireSococo
    Editions & Modules
    Basic
    $25.00
    per month
    Sococo
    $14.99 or $13.99 if paid annually
    per month per seat
    Sococo Unlimited
    $24.99
    per month per seat
    Offerings
    Pricing Offerings
    BloomfireSococo
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$25No setup fee
    Additional Details—Sococo pricing plan includes a 10 seat minimum and 500 minutes per seat per month. Additional minutes price at $5 per 1,000 minutes. Sococo unlimited include a 100 seat minimum with unlimited minutes per seat per user.
    More Pricing Information
    Community Pulse
    BloomfireSococo
    Considered Both Products
    Bloomfire
    No answer on this topic
    Social Communications Company
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    158 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    90 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    160 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    54 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    73 Answers
    No answers on this topic
    Features
    BloomfireSococo
    Project Management
    Comparison of Project Management features of Bloomfire and Sococo
    Feature
    Bloomfire
    -
    Ratings
    Sococo
    4.7
    3 Ratings
    48% below category average
    Task Management00 Ratings5.01 Ratings
    Scheduling00 Ratings5.01 Ratings
    Workflow Automation00 Ratings4.01 Ratings
    Mobile Access00 Ratings3.03 Ratings
    Search00 Ratings3.02 Ratings
    Visual planning tools00 Ratings8.01 Ratings
    Communication
    Comparison of Communication features of Bloomfire and Sococo
    Feature
    Bloomfire
    -
    Ratings
    Sococo
    5.3
    5 Ratings
    40% below category average
    Chat00 Ratings5.05 Ratings
    Notifications00 Ratings5.05 Ratings
    Discussions00 Ratings6.03 Ratings
    Internal knowledgebase00 Ratings5.02 Ratings
    Integrates with GoToMeeting00 Ratings5.01 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings7.01 Ratings
    Integrates with Outlook00 Ratings4.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Bloomfire and Sococo
    Feature
    Bloomfire
    -
    Ratings
    Sococo
    4.6
    2 Ratings
    54% below category average
    Versioning00 Ratings6.01 Ratings
    Video files00 Ratings3.01 Ratings
    Audio files00 Ratings3.01 Ratings
    Document collaboration00 Ratings3.01 Ratings
    Access control00 Ratings5.01 Ratings
    Advanced security features00 Ratings6.01 Ratings
    Integrates with Google Drive00 Ratings5.01 Ratings
    Device sync00 Ratings6.02 Ratings
    Best Alternatives
    BloomfireSococo
    Small Businesses
    Slite
    Score5.8 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Zendesk Guide
    Score9.2 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Guru
    Score8.8 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BloomfireSococo
    Likelihood to Recommend
    9.2
    (174 ratings)
    1.0
    (5 ratings)
    Likelihood to Renew
    8.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (14 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.0
    (15 ratings)
    6.0
    (1 ratings)
    User Testimonials
    BloomfireSococo
    Likelihood to Recommend
    Bloomfire
    Ad testing:
    • PTS: needed to bring a new senior marketing team member up to speed on how we got to our current TV campaign
    • Solution: Series featuring consumer insights, why specific spokesperson, agency brief, the entire creative process - scrips, animatics, rough cuts, feedback, and testing at each step. Including the actual creative from each step.
    • Total time to build: 1 hour
    Concept testing:
    • PTS: things get lost, findable but version control
    • Solution: everything in one placeConcepts, testing, IHUTs, verbatims, videos with transcripts. Reduces the possibility of missing something, helps with any builds (reuse), but gives us a the chance to dig deeper. Example: search on terms like "indulgent", or "crispy" or "share" much faster
    • Total time to build: 1 hour
    Incentivized
    Read full review
    Social Communications Company
    We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
    Read full review
    Pros
    Bloomfire
    • Quickly reach out to whatever employee segment you want to reach by posting a topic and it will send a notification to everyone in that group with a link to the posting.
    • Bloomfire saves all of the previous posts so in your free time you can go to the site, and explore the various range of topics others have posted. The information on there will only be as good as the person posting it, but it will be people within your company and industry posting it. So it will always be helpful.
    • Bloomfire is a place to be noticed by your peers. Have a great topic you want to express, my company allows all to post there as long as we keep it professional. So you can share your ideas or experiences in a safe and productive manner. But we do have some fun on there too!
    Incentivized
    Read full review
    Social Communications Company
    • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
    • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
    • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
    Incentivized
    Read full review
    Cons
    Bloomfire
    • I would recommend adding a feature to combine different posts/series by job title (so in addition to the Revenue Ops category, there could be a structured walkthrough for Revenue Manager).
    • Live Q+A sessions for group onboarding initiatives.
    • Ability to label bookmarks by priority/job type.
    Incentivized
    Read full review
    Social Communications Company
    • It would be great if it supported other major browsers. Not everyone has Chrome installed.
    • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
    Incentivized
    Read full review
    Likelihood to Renew
    Bloomfire
    Most likely we will renew, our team needs a refresher on possible opportunities to advance our usage and learning of opportunities to move this answer to a 10, can't live without it.
    Incentivized
    Read full review
    Social Communications Company
    No answers on this topic
    Usability
    Bloomfire
    Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
    Incentivized
    Read full review
    Social Communications Company
    It was easy to use but still needs lots of improvement to collaborate with other tools
    Incentivized
    Read full review
    Support Rating
    Bloomfire
    I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.
    Incentivized
    Read full review
    Social Communications Company
    Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
    Incentivized
    Read full review
    Alternatives Considered
    Bloomfire
    I like Bloomfire because it is more concise with the work I do whereas Google search engine would provide broader information. It has just been so user-friendly, and easier to use [than] I could have imagined. I would use this program over any other that I have tried in the past.
    Incentivized
    Read full review
    Social Communications Company
    I prefer Sococo over Lync/Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
    Incentivized
    Read full review
    Return on Investment
    Bloomfire
    • Feedback from users in being able to perform transactions for members has greatly improved.
    • There has been an increase in engagement of material presented in posts by learners in training classes.
    • Reps and agents say they feel confident they can easily locate information if ever there is a need on the front line.
    Incentivized
    Read full review
    Social Communications Company
    • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
    • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
    Incentivized
    Read full review
    ScreenShots

    Bloomfire Screenshots

    Screenshot of You are provided with a variety of options to brand your Bloomfire community, such as customizing its colors, displaying your organization’s logo, and building a custom Promo Bar. This creates an aesthetic that truly reflects your company’s culture.Screenshot of Bloomfire features an AI-powered search that makes sharing and searching for information a lot easier. It deep indexes every word in each piece of content, regardless of whether it’s a PDF, slide deck, video, or any other file type. The platform also creates tags for your content automatically. And if a video is uploaded, Bloomfire automatically transcribes it, making the spoken words searchable and allowing users to jump to the exact part of a video where certain keywords appear.

All of those features result in an easy and smart searching experience. There’s no need to navigate through folders or guess file names. All you need to do is perform a search like you would with Google. When searching, you can further narrow down your results based on categories such as author and content type.Screenshot of Bloomfire's AI enables you to search and find the video you are looking for based on its audio contents.Screenshot of Use Bloomfire while you work seamlessly across your favorite apps.