Bluescape vs. Miro vs. SAP Jam

This digital version of a pin-up space is absolutely an improvement to my workflow. The input is so robust. What you do with it is where the magic happens. This program is best suited for team collaboration. It helps to discuss how/where the team will contribute information to it--whether that is discussing the templates or a plan of action. Otherwise, the workspace can tend to get messy. I like the idea of having a presentation mode, where some of the markups could be hidden. The idea of a working session with consultants or clients sounds appealing, but at the same time, there is a desire for a cleaned up, clear shareout.

Incentivized

We have used it mostly for documenting our solution, roadmap and as a single source of truth.. It has been very helpful for product management, bridging the gap between developers, solution architects, business teams and compliance. I think Miro board is well suited for product documentation and product management. The talk tracks help us transmit information with an additional layer of understanding. Not sure about scenarios where it is less appropriate. Our use cases are well covered.

Incentivized

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)

Incentivized

• Allows for a high volume of images and sketches to be put into the canvas
• Lets you drop in text, freehand sketching, and shapes quick and easy
• Can connect images and texts together using connectors, which can be customized

Incentivized

• Makes internal coordination between admin team and tutors extremely painless. It's like a single place where everyone can drop ideas, get updates and notes without loss of context which usually happens in long email threads.
• Versioning and board history are handled very well, which drastically reduces the workload. They help me track how a policy or math guideline has evolved, and also make it easy to revert changes if something doesn't work.
• Comments stick exactly where they are meant to, making internal reviews much clearer. Admins don't have to guess which note refers to which rule or section.
• Exports are clean, so even non-Miro teammates get it instantly.

Incentivized

• Easy to setup.
• Template-based group creation.
• Permissions are either inherited or set at the group-level by group owners.

• You can use Zoom with Bluescape but it requires solid bandwidth and memory by users.
• A breadcrumb trail would be nice to watch students performance.
• I would like individual user analytics for each of my students to see where they’ve been and what contributions each has made.

Incentivized

• It looks somewhat hokey at times and can come off as a little cartoony.
• Its singular focus can often be its drawback, given that it has multiple use cases, but those are often not explored with its core features.
• It could be a bit more complex, which somewhat ties into my above point.

Incentivized

• Multiple selection limitations
• Error proofing in wrong command
• Multiple time confirmation
• Multiple time checkbox

Incentivized

Miro saves my day. I would spend at least 4x more time on documenting my projects and work without this tool. It support my day to day role and helps me be successful while saving my capacity. It is not only very easy to start working on it without additional training required, but also adapts to any use case that I might need to implement

Incentivized

We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.

Incentivized

Overall it is very intuitive and easy to use. We have new members of the team join all the time and they are able to pick it up quickly and learn it very easily, so that is the mark of a good software product. And although it is so freeform, the library of templates give great starting points and help with ideas to build the boards from scratch.

Incentivized

It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around

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I have not encountered events where Miro is not available. It is quite nice and reliable to be fair, even on my freemium version (startup) I don't have reliability issues. It does have sometimes where the screen refresh or "freezes" or "consumes a lot of data" and we have to rewind windows and the likes, this instances are very less

Incentivized

I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.

Incentivized

We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support

Incentivized

We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.

Incentivized

There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.

Incentivized

Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.

Incentivized

We have Workware installed on different computers in our office that were supposed to be great for presentation but we had issues after a user connected their laptop then they no longer had access to our server. If they had files they needed for the presentation they had to save them to their desktop to make sure they were accessible.

Incentivized

Some examples of collaboration software we looked into were FigJam, Mural, and Mermaid. While all three of them are excellent at what they do, either collaboration or diagramming, Miro finds the proper compromise between functionality and usability. FigJam is very user-friendly and convenient for collaboration; nevertheless, it lacks the ability to structure. Mural can be used effectively for workshops, but it is not as straightforward as other tools commonly used. Mermaid is great for creating code diagrams, but it cannot be used for team collaboration. This is why Miro was chosen for our use case.

Incentivized

We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.

Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component

Incentivized

• Especially in a remote work environment, Bluescape helps us continue collaborating without missing a beat

Incentivized

• This is one of those platforms where the entire team needs to be bought into it, or it doesn't function as intended. Once we achieved that, it's been a wonderful tool for brainstorming and project management internally.
• Surprisingly, Miro has not allowed us to reduce software; however, it's a worthwhile addition to our tech stack.
• Our team has Miro boards bookmarked, and we know exactly where to go when we have ideas or things that we want to add. It's great to know that we will receive notifications when that happens.

Incentivized

• Automation in process
• Ease of communication
• Lack of change notification
• Lack of multiple selection search

Incentivized