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Bonterra EveryAction vs. Salesforce Agentforce 360 for Nonprofits vs. Tithe.ly

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonterra EveryAction

    Score8.4 out of 10
    N/ABonterra EveryAction enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.N/A

    Agentforce 360 for Nonprofits

    Score8.6 out of 10
    N/ASalesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.

    $36

    per month per user

    Tithe.ly

    Score7.9 out of 10
    N/ATithe.ly, from the company of the same name in Los Angeles, is designed to help local churches thrive by providing mobile giving and church engagement apps that connect with people on the go.N/A
    Pricing
    Bonterra EveryActionAgentforce 360 for NonprofitsTithe.ly
    Editions & Modules
    No answers on this topic
    Sales Cloud - EE
    $36
    per month per user
    Sales + Service Cloud - EE
    $48
    per month (billed annually) per user
    Nonprofit Cloud - EE
    $60
    per month (billed annually) per user
    Nonprofit Cloud - UE
    Contact
    No answers on this topic
    Offerings
    Pricing Offerings
    Bonterra EveryActionAgentforce 360 for NonprofitsTithe.ly
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Bonterra EveryActionAgentforce 360 for NonprofitsTithe.ly
    Considered Multiple Products
    Bonterra
    Chose Bonterra EveryAction
    I have experience with both Mailchimp and Salesforce. Bonterra EveryAction provides a much simpler and more cost effective alternative to both of these platforms. The integration with NGP and Mobilize is a key feature for our organization. Without these integrations, we would …
    Incentivized
    Chose Bonterra EveryAction
    For me, the problem with comparing EveryAction is that it tries to do so much that it's hard to compare it to a single tool. Most of the online organizing tools it is usually contrasted with aren't yet on TrustRadius (e.g. Action Network, New/Mode, etc.). We lump these online …
    Incentivized
    Chose Bonterra EveryAction
    I didn't select EveryAction. I don't know that EveryAction works significantly better than Salesforce does but it does seem simpler to navigate. But I do think Salesforce's report function works better.
    Incentivized
    Chose Bonterra EveryAction
    We selected EveryAction for its balance of ease of use, customer support, advocacy tools, and price.
    Incentivized
    Chose Bonterra EveryAction
    I have been a Raiser's Edge user for over 20 years. It was tough to convert to new platforms but when you work at smaller shops, there are budget limitations that make it cost prohibitive to use. I then spent at year completing a conversion to Salesforce, which was an awful …
    Incentivized
    Chose Bonterra EveryAction
    EveryAction combines all of these tools into one platform. There is no need to import contacts from Mailchimp, as our sign-up forms integrate directly into our website. Event management is also integrated so we have no use for a separate tool. Compared to Network for Good, …
    Incentivized
    Salesforce
    Chose Agentforce 360 for Nonprofits
    I have managed CRM technology on a variety of different products in my career, including Salesforce (NPSP), Salesforce (Sales Cloud), NationBuilder, CiviCRM, Breeze, Hubspot. They all have strengths and weaknesses that I find compelling. Overall, they've all done the job! …
    Incentivized
    Tithe.ly
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    150 Answers
    92%
    Would buy again
    22 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    113 Answers
    96%
    Delivers good value for the price
    22 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    151 Answers
    100%
    Happy with the feature set
    24 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    77 Answers
    88%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    79%
    Implementation went as expected
    75 Answers
    74%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Best Alternatives
    Bonterra EveryActionAgentforce 360 for NonprofitsTithe.ly
    Small Businesses
    Agentforce 360 for Nonprofits
    Score8.6 out of 10
    Bloomerang CRM
    Score9.3 out of 10
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    Medium-sized Companies
    DonorPerfect
    Score8.4 out of 10
    DonorPerfect
    Score8.4 out of 10
    No answers on this topic
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    Ellucian CRM Advance
    Score5 out of 10
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    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Bonterra EveryActionAgentforce 360 for NonprofitsTithe.ly
    Likelihood to Recommend
    8.6
    (162 ratings)
    8.5
    (33 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    1.1
    (5 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    3.5
    (6 ratings)
    7.8
    (5 ratings)
    -
    (0 ratings)
    Availability
    8.6
    (154 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.5
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    1.9
    (8 ratings)
    8.2
    (10 ratings)
    10.0
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.1
    (151 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Configurability
    5.7
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    8.9
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Bonterra EveryActionAgentforce 360 for NonprofitsTithe.ly
    Likelihood to Recommend
    Bonterra
    Bonterra EveryAction is a good CRM to use if your company has institutional fundraisers, grants, and individual fundraising, as it is suited to manage the processes that go along with all of those. I've heard that SalesForce has more functionality than Bonterra EveryAction, but I think that Bonterra EveryAction has plenty to learn and is extremely useful.
    Incentivized
    Read full review
    Salesforce
    I’d say it’s very well suited for organizations looking to move toward AI integrations and make more data-driven decisions. As I mentioned, I’ve also used the competing product from Blackbaud, which is a very closed system — you can’t really pull out the data. Salesforce, on the other hand, has a big advantage with its APIs, allowing you to extract data, store it in Data Cloud, and do much more with it.
    However, if your requirements aren’t clearly defined or if there’s heavy customization involved, the implementation can get messy. So I wouldn’t recommend using Salesforce Nonprofit Cloud in cases where the requirements and structure aren’t clearly laid out.
    Incentivized
    Read full review
    Tithe.ly
    Breeze is fantastic for small to medium-sized churches who are looking to increase communication and engagement. A larger church, possibly multi-site, or those with complex needs may need to find an alternative like CCB. For most, however, Breeze strikes a fantastic balance of having lots of control, functionality, and power without being convoluted.
    Incentivized
    Read full review
    Pros
    Bonterra
    • One stop shop for creating newsletters, sending them out to mailing lists, and tracking analytics (including donations).
    • Grants management (we are able to track funds received, reports due, and all points of contact associated with a given donor organization).
    • Contact records (the new contact record feature makes it easy to find past donation history, demographic information, survey responses, communication preferences, etc. for a given contact. We are also able to import information from our donor prospect software into the contact record so everything is in one place).
    Incentivized
    Read full review
    Salesforce
    • NPSP is designed to help with donor management.
    • There are free add-ons for volunteer management.
    • There is a new Program Management Module to better manage program participation and attendance.
    • Campaigns help organize and report on marketing efforts though we use a third-party solution to send out marketing materials.
    Incentivized
    Read full review
    Tithe.ly
    • Text Giving
    • Custom profiles
    Incentivized
    Read full review
    Cons
    Bonterra
    • Although Targeted Emails features is nice, I faced a lot of challenges with the formatting and editing text as a new user.
    • With forms, it would be great to have options to create as signing-up (categories are editable instead of set)
    Incentivized
    Read full review
    Salesforce
    • Organizations that are new to Salesforce need to be prepared for report building and other configurations. Customization is a great feature, but it can be overwhelming if not impossible for a brand new user.
    • Salesforce Trailhead is robust but can be confusing and overwhelming.
    • I'm currently comfortable with only using Salesforce CMS or any iteration on a desktop.
    Incentivized
    Read full review
    Tithe.ly
    • Lacks the ability to customize some "vital" data, such as family relationship.
    • I'd like to see more customization in "child check-in" ticket prints.
    Incentivized
    Read full review
    Likelihood to Renew
    Bonterra
    We will never us EA, nor recommend them to another org, simply based on their failed promises to deliver training, on-boarding and then charging our account during our free 3 month period, then after cancelling the contract their legal department tried to force us to sign a cancellation agreement that barred us from writing reviews, making comments, etc!
    Incentivized
    Read full review
    Salesforce
    There is really no other tool to compare and especially since Salesforce for Nonprofits is free!!
    Incentivized
    Read full review
    Tithe.ly
    No answers on this topic
    Usability
    Bonterra
    It's just so easy--there isn't a lot of techy lingo or graphics, so a regular person can log in and have a sense of what does what. There might be a few terms you need to learn, but everything is in common English so you can almost always find what you're looking for.
    Incentivized
    Read full review
    Salesforce
    Salesforce CMS is very intuitive and easy to use. I have not found where it glitches or crashes out. You can tell where data is "supposed to live" and it you aren't sure, there is an easy search function. Support is made readily available.
    Incentivized
    Read full review
    Tithe.ly
    No answers on this topic
    Reliability and Availability
    Bonterra
    The only issue I have had with availability is when I don't have my work phone with me, which prevents me from providing a multi-factor authentication code to access the portal. Other than that, I have not had an issue with availability or outages.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Tithe.ly
    No answers on this topic
    Performance
    Bonterra
    Will not go higher than 8 because of how often I end up locked out
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Tithe.ly
    No answers on this topic
    Support Rating
    Bonterra
    I feel like product support and training should go hand in hand. Having to pay $5k to learn how to use a database is absolutely ridiculous and should be offered with the cost of your database, as it is with every other database I've ever used in the last 10 years of my career. With that being said, once I took the training, I found that the support was much more available. Having training and support behind a paywall is bad business in my opinion
    Incentivized
    Read full review
    Salesforce
    I have never had bad conversations with any support people with Salesforce but we also have not used them very much. I put it a little less because we are struggling to switch to lightning (some of our custom features do not migrate well) and it feels like the help and support for a little organization is not incredibly helpful unless we want to spend a lot of money.
    Incentivized
    Read full review
    Tithe.ly
    Every experience I've had with Breeze's customer support has been... incredible. While being exceedingly polite, they are prompt and helpful. When addressing my concerns, they often anticipated other potential concerns and provide answers to them. Very proactive. The support staff seems to be very knowledgeable. I feel like there's no problem that could arise, that they couldn't tackle.
    Incentivized
    Read full review
    Online Training
    Bonterra
    They went through all the features and explained in easy-to-digest details what features the system had. They were also responsive to questions we had. We were able to check in with the support team after training and received prompt followups that helped supplement the training after we had real-world experience using the system.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Tithe.ly
    No answers on this topic
    Implementation Rating
    Bonterra
    It natively integrated with NGP Van extremely well. it also integrated very well with our zoom platform and our use of the Mobilize platform. The bulk upload feature allowed us to move large amounts of initial data into the platform easily. The removal of duplicates was also a fairly easy task.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Tithe.ly
    No answers on this topic
    Alternatives Considered
    Bonterra
    Nation Builder—I would say this is a very pared-down version of VAN that requires extensions and outside software to do about 80% of what VAN can do natively. NB does have a better geocoding system that can geocode a location with just the address and does not require coordinates.
    Incentivized
    Read full review
    Salesforce
    As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades.
    Incentivized
    Read full review
    Tithe.ly
    I like Tithe.ly's online giving integration with our people management system.
    Incentivized
    Read full review
    Scalability
    Bonterra
    It just works whenever we need it. We'd grown our list and scaled up substantially since buying the product and have had no issues.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Tithe.ly
    No answers on this topic
    Return on Investment
    Bonterra
    • Communicating with your audiences at a regular pace is a good thing, and Bonterra Development + Digital makes that easy enough to do. We see lower-than-normal open rates for our industry (per one study I read), but our overall reach is better than had we nothing. It's hard to give the credit for that to Bonterra Development + Digital.
    Incentivized
    Read full review
    Salesforce
    • New email platform (integrated with Salesforce and based on Salesforce segmentation) increased open rate by 7%
    • Using Salesforce Flows to design a custom batch process for approving small grants reduced days of work to one or two clicks.
    • We replaced a paper system (walking around with a clipboard) to a virtual system (you can do it from anywhere!) for approving payments.
    Incentivized
    Read full review
    Tithe.ly
    • It makes donating simpler. Online giving makes up 98% of our total donations
    • The customized reports help us connect newer people to our church
    Incentivized
    Read full review
    ScreenShots

    Bonterra EveryAction Screenshots

    Screenshot of Bonterra Que. Bonterra Que is a strategic consultant, powered by AI, built directly into EveryAction. Que helps users to raise more, simplify workflows, and save valuable staff time. It’s built right into the fundraising and engagement platform, so there are no APIs or exports required, and data stays secure. It doesn’t just advise, it acts, providing outputs based on fundraising best practices and your data, with clear logic behind every insight.Screenshot of a Contact Record. See the full story behind every supporter. EveryAction’s unified contact record gives your team a 360° view of donor and advocate history across email, mobile, giving, and engagement, providing the insight to engage more meaningfully at every stage.Screenshot of Email Campaigns. Create and launch targeted, data-driven email campaigns with ease. With built-in A/B testing, dynamic personalization, and AI-powered content suggestions, EveryAction helps you connect with the right supporters at the right time.Screenshot of Mobile Messaging. Reach supporters where they are. EveryAction’s mobile messaging tools let you send broadcast texts, automate reminders, and drive higher conversion with 98% open rates and seamless integration into your campaigns.Screenshot of Advocacy Forms. Drive impact with modern, high-performing advocacy forms. EveryAction achieves 99.6% message deliverability to legislators by prioritizing website comment forms, helping you mobilize the right supporters to take meaningful action.Screenshot of Donation Forms. Boost donor conversion with customizable, mobile-optimized donation forms. EveryAction’s forms include built-in AI to recommend ask amounts and recurring gift upgrades based on giving history, helping you increase revenue with less manual work.

    Agentforce 360 for Nonprofits Screenshots

    Screenshot of Case ManagementScreenshot of Contact RecordScreenshot of Home DashboardScreenshot of Management ModuleScreenshot of Marketing Cloud for Nonprofits