Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Box
Score 8.5 out of 10
N/A
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
$20
per month 3 users (minimum)
Conga CLM
Score 8.8 out of 10
N/A
Conga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A
Paperless
Score 5.0 out of 10
N/A
Paperless is a contract management solution that helps companies transition from disconnected paper and PDF-based processes to an online solution, where they can create, electronically sign and manage intelligent documents on a single platform. Paperless helps businesses: Create, send, electronically sign and track documents in a single streamlined flow Provide customers with an intuitive signing experience on any device Save time and reduce errors by…
$27.52
per month per user
Pricing
BoxConga CLMPaperless
Editions & Modules
Business Starter
$7
per month per user (3 minimum)
Business
$20
per month per user (3 minimum)
Business Plus
$33
per month per user (3 minimum)
Enterprise
$47
per month per user (3 minimum)
Enterprise Plus
$50
per month (billed annually) per user (3 minimum)
Enterprise Advanced
Contact us
per month per user (35 minimum)
No answers on this topic
Business
24€
per month per user
Business Plus
Custom
Offerings
Pricing Offerings
BoxConga CLMPaperless
Free Trial
YesNoYes
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
YesYesNo
Entry-level Setup FeeOptionalOptionalNo setup fee
Additional DetailsA discount is available for annual pricing.Conga offers customized pricing for their CLM product. The pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing Transparency21% discount available with an annual plan.
More Pricing Information
Community Pulse
BoxConga CLMPaperless
Features
BoxConga CLMPaperless
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Box
7.6
26 Ratings
6% below category average
Conga CLM
-
Ratings
Paperless
-
Ratings
Content capture & imaging8.119 Ratings00 Ratings00 Ratings
File sync, storage & archiving9.725 Ratings00 Ratings00 Ratings
Document management8.424 Ratings00 Ratings00 Ratings
Records management7.020 Ratings00 Ratings00 Ratings
Content search & retrieval8.324 Ratings00 Ratings00 Ratings
Enterprise content collaboration8.021 Ratings00 Ratings00 Ratings
Content publishing & creation5.015 Ratings00 Ratings00 Ratings
Security, risk management & information governance8.326 Ratings00 Ratings00 Ratings
Contract lifecycle management9.012 Ratings00 Ratings00 Ratings
Automated workflows9.014 Ratings00 Ratings00 Ratings
Artificial intelligence2.011 Ratings00 Ratings00 Ratings
Mobile support6.823 Ratings00 Ratings00 Ratings
Integration9.623 Ratings00 Ratings00 Ratings
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Box
-
Ratings
Conga CLM
8.5
116 Ratings
5% above category average
Paperless
-
Ratings
Contract creation00 Ratings8.8113 Ratings00 Ratings
Contract templates00 Ratings8.7108 Ratings00 Ratings
Clause library/saved fields00 Ratings8.8102 Ratings00 Ratings
Guided logic00 Ratings7.689 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Box
-
Ratings
Conga CLM
8.2
106 Ratings
1% above category average
Paperless
-
Ratings
Contract sharing00 Ratings8.498 Ratings00 Ratings
Contract editing00 Ratings8.598 Ratings00 Ratings
Collaborating on contracts00 Ratings8.292 Ratings00 Ratings
MS Word plug-in00 Ratings7.994 Ratings00 Ratings
Approval process00 Ratings8.195 Ratings00 Ratings
Interdepartmental workflows00 Ratings8.089 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Box
-
Ratings
Conga CLM
8.7
105 Ratings
5% above category average
Paperless
-
Ratings
Contract database00 Ratings8.699 Ratings00 Ratings
Contract search00 Ratings8.499 Ratings00 Ratings
Contract milestone reminders & alerts00 Ratings8.395 Ratings00 Ratings
Custom contract reports00 Ratings8.397 Ratings00 Ratings
Tracking contract status00 Ratings8.698 Ratings00 Ratings
Compliance check00 Ratings8.580 Ratings00 Ratings
Contract Management
Comparison of Contract Management features of Product A and Product B
Box
-
Ratings
Conga CLM
8.3
78 Ratings
5% above category average
Paperless
-
Ratings
Contract Storage00 Ratings8.776 Ratings00 Ratings
Advanced Search and Filtering00 Ratings8.471 Ratings00 Ratings
Customizable Contract Templates00 Ratings8.272 Ratings00 Ratings
Workflow Acceleration00 Ratings7.867 Ratings00 Ratings
E-Signatures00 Ratings8.467 Ratings00 Ratings
Reminders and Alerts00 Ratings8.170 Ratings00 Ratings
Analytics and Reporting00 Ratings8.571 Ratings00 Ratings
Integration with other Systems00 Ratings8.067 Ratings00 Ratings
Best Alternatives
BoxConga CLMPaperless
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
airSlate WorkFlow
airSlate WorkFlow
Score 9.9 out of 10
Foxit eSign
Foxit eSign
Score 9.2 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.0 out of 10
PandaDoc
PandaDoc
Score 8.6 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
MediaValet
MediaValet
Score 9.0 out of 10
DocuSign CLM
DocuSign CLM
Score 8.2 out of 10
DocuSign
DocuSign
Score 8.7 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
BoxConga CLMPaperless
Likelihood to Recommend
8.0
(154 ratings)
8.7
(76 ratings)
5.0
(1 ratings)
Likelihood to Renew
8.0
(12 ratings)
8.8
(3 ratings)
-
(0 ratings)
Usability
8.0
(21 ratings)
8.1
(5 ratings)
-
(0 ratings)
Availability
10.0
(5 ratings)
8.2
(2 ratings)
-
(0 ratings)
Performance
9.1
(12 ratings)
9.1
(2 ratings)
-
(0 ratings)
Support Rating
8.5
(29 ratings)
9.1
(4 ratings)
-
(0 ratings)
In-Person Training
10.0
(1 ratings)
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(3 ratings)
9.1
(2 ratings)
-
(0 ratings)
Implementation Rating
10.0
(6 ratings)
9.1
(2 ratings)
-
(0 ratings)
Configurability
10.0
(1 ratings)
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
3.7
(2 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BoxConga CLMPaperless
Likelihood to Recommend
Box
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
Read full review
Conga
And I mean that wholeheartedly, only because my experience has been so wonderful, and one of the things that I was warned against moving to Conga CLM was support. "Oh, their support's not that great." Absolutely wrong. I have received nothing but top-notch service support and there have been a lot of service requests for me only because of my gap in knowledge and every single person, one person in particular, always was jumped right in, very quick to respond, didn't just throw a knowledge article at me, actually said, "Hey, let's get on a Zoom together. Let's figure out what the issue is, and let's figure out what the solution is. " And it's that game changer for me. I'm very big on customer service, and Conga's support staff is amazing. I give a 12 on that. The product itself is just easy, and the team loves it. It works great. I work directly with sales, and we're actually wanting to get more of our documents into Conga CLM. Right now, we just have our master service agreement and some of our order forms, but we have other amendments and addendums and other business lines that we're trying to get into the system. It's just finding time.
Read full review
Paperless
Paperless is good for formalising the authorisation process. In my opinion, where it falls short is that the software is slow and has limitations. Some limitations are known to the company but not told at point of selling, leaving the user with add-ons that are useless. e.g. the Company Inbox module, which is used to automatically upload invoices to Paperless, is not fit for (our) purpose due to the fact not all emails can be uploaded to the system automatically. Apparently companies who send invoices using software packages such as Xerox / Quickbooks etc. have rules which do not allow onward forwarding. Therefore you need to cross check what has been uploaded and what hasn't. This is time consuming and we found manual upload was far easier. We wasted time and money implementing this add-on which was useless to us.
Read full review
Pros
Box
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
Read full review
Conga
  • Contract Management is the biggest selling point. With Conga CLM, it's easy to search, audit, and reference documents.
  • Syncs beautifully with Salesforce (and some others), so contracts and customer data stay connected. Saves time and reduces manual work.
  • Live dashboards let you track contract statuses without having to dig through emails or call someone.
Read full review
Paperless
  • Formal authorisation process
  • Easy to search invoice archive
Read full review
Cons
Box
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
Read full review
Conga
  • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
  • It does not support grandparent relationship for merge field population.
  • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
Read full review
Paperless
  • Slow software
  • Mailbox management not fit for purpose
  • Hidden costs
Read full review
Likelihood to Renew
Box
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Read full review
Conga
Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
Read full review
Paperless
No answers on this topic
Usability
Box
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Read full review
Conga
I would give it a 10 because it's easy. The way that we've set it up and the process, you know, when you're working with a sales team, which is what I work with, they need something easy to learn and quick because they need to concentrate on making sales. So you got to give them that. And that's exactly what Conga CLM has offered to us, a very easy platform that they can get their contracts out the door, we can get to clients and then they can move on to their next sale.
Read full review
Paperless
No answers on this topic
Reliability and Availability
Box
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Read full review
Conga
Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
Read full review
Paperless
No answers on this topic
Performance
Box
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
Read full review
Conga
Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
Read full review
Paperless
No answers on this topic
Support Rating
Box
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Read full review
Conga
Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
Read full review
Paperless
No answers on this topic
In-Person Training
Box
The in person training was done in house and I helped with the training, people seem to respond well.
Read full review
Conga
Conga University is very well made. Loved it!
Read full review
Paperless
No answers on this topic
Online Training
Box
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Read full review
Conga
Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
Read full review
Paperless
No answers on this topic
Implementation Rating
Box
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
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Conga
The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
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Paperless
No answers on this topic
Alternatives Considered
Box
They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
Read full review
Conga
Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. The eas of use is also a factor
Read full review
Paperless
No answers on this topic
Scalability
Box
It's great, as we put more files on there it's done very well.
Read full review
Conga
Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
Read full review
Paperless
No answers on this topic
Return on Investment
Box
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
Read full review
Conga
  • The time saved for our Legal team to generate and go through redlining for customers allows us to process the create the multitude of contracts that come through the system daily quickly and correctly.
  • Sales is able to get accurate information relatively quickly and get contracts in customers hands faster due to the tools available. This provides our business a much more sustainable and quick ability to grow.
Read full review
Paperless
  • We feel the product over promised and under delivered
Read full review
ScreenShots

Box Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.

Conga CLM Screenshots

Screenshot of Salesforce Contract CreationScreenshot of CLM DashboardScreenshot of CLM AnalyticsScreenshot of Conversation AI Agent

Paperless Screenshots

Screenshot of