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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brex

    Score8.9 out of 10
    N/ABrex headquartered in San Francisco offers a corporate card for expenses, ecommerce, as well as rewards card, and travel expense management.

    $12

    per month per user

    OpenAir PSA

    Score5.5 out of 10
    N/ANetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.N/A
    Pricing
    BrexOpenAir PSA
    Editions & Modules
    Essentials
    $0
    per month per user
    Premium
    $12
    per month per user
    Enterprise
    Custom Pricing
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    BrexOpenAir PSA
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BrexOpenAir PSA
    Considered Both Products
    Brex
    No answer on this topic
    NetSuite
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    BrexOpenAir PSA
    Expense Management
    Comparison of Expense Management features of Brex and OpenAir PSA
    Feature
    Brex
    9.0
    2 Ratings
    8% above category average
    OpenAir PSA
    -
    Ratings
    Employee Expense Reporting9.52 Ratings00 Ratings
    Corporate Card Reconciliation8.52 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of Brex and OpenAir PSA
    Feature
    Brex
    8.4
    2 Ratings
    5% above category average
    OpenAir PSA
    -
    Ratings
    Customizable Approval Policies8.02 Ratings00 Ratings
    Financial Document Management10.01 Ratings00 Ratings
    Payment Status Tracking8.02 Ratings00 Ratings
    Payment Audit Trail8.02 Ratings00 Ratings
    Duplicate Bill Detection8.52 Ratings00 Ratings
    Advanced OCR9.01 Ratings00 Ratings
    Electronic Funds Transfer7.52 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Brex and OpenAir PSA
    Feature
    Brex
    -
    Ratings
    OpenAir PSA
    7.3
    15 Ratings
    5% below category average
    Task Management00 Ratings8.015 Ratings
    Resource Management00 Ratings7.515 Ratings
    Gantt Charts00 Ratings8.09 Ratings
    Scheduling00 Ratings6.012 Ratings
    Workflow Automation00 Ratings6.09 Ratings
    Team Collaboration00 Ratings8.012 Ratings
    Support for Agile Methodology00 Ratings6.07 Ratings
    Support for Waterfall Methodology00 Ratings7.08 Ratings
    Document Management00 Ratings8.56 Ratings
    Email integration00 Ratings7.09 Ratings
    Mobile Access00 Ratings7.512 Ratings
    Timesheet Tracking00 Ratings7.014 Ratings
    Change request and Case Management00 Ratings8.010 Ratings
    Budget and Expense Management00 Ratings7.514 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Brex and OpenAir PSA
    Feature
    Brex
    -
    Ratings
    OpenAir PSA
    8.6
    10 Ratings
    11% above category average
    Quotes/estimates00 Ratings8.05 Ratings
    Invoicing00 Ratings9.07 Ratings
    Project & financial reporting00 Ratings8.59 Ratings
    Integration with accounting software00 Ratings9.07 Ratings
    Best Alternatives
    BrexOpenAir PSA
    Small Businesses
    Dext
    Score9.4 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    SAP Concur
    Score8.3 out of 10
    Microsoft To Do
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BrexOpenAir PSA
    Likelihood to Recommend
    8.5
    (10 ratings)
    8.5
    (20 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    8.2
    (7 ratings)
    Usability
    8.5
    (2 ratings)
    9.4
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    1.0
    (3 ratings)
    5.5
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Configurability
    5.0
    (1 ratings)
    8.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    BrexOpenAir PSA
    Likelihood to Recommend
    Brex
    Very well suited for founders who are building companies in the US but are not US citizens. Works like a charm for start-ups who are looking for a cutting-edge product and not an outdated bank! Small-medium teams. Not well suited for those who are used to traditional banking and prefer in-person interaction or over the phone.
    Incentivized
    Read full review
    NetSuite
    This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
    Incentivized
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    Pros
    Brex
    • Rewards - The rewards were the main reason for us switching. Our previous card provider did not have a good rewards program.
    • User Interface and experience - When a charge is recorded on the Brex card, users immediately receive a text notification asking them to send a picture of their receipt. Brex automatically attaches the receipts to the charge which has saved our users a significant amount of time.
    Incentivized
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    NetSuite
    • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
    • Tasks are easily designed to automate processes in your business workflow.
    • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
    Incentivized
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    Cons
    Brex
    • It can be somewhat confusing to transfer money between the credit card and bank side
    • More help identifying areas of overspending
    • More help tracking spending around specific accounts
    Incentivized
    Read full review
    NetSuite
    • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
    • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
    • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
    • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
    Read full review
    Likelihood to Renew
    Brex
    It has worked well for us for at least 5 years so I would anticipate us keeping Brex
    Incentivized
    Read full review
    NetSuite
    It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

    Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

    OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
    Read full review
    Usability
    Brex
    The usability is pretty great. I love the UI / UX for uploading the Memo; at times, I do not even need to be inside the platform. I simply use Slack.
    Incentivized
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    NetSuite
    In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
    Incentivized
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    Reliability and Availability
    Brex
    No answers on this topic
    NetSuite
    The system up time was reliable and that was never anything we ever had any concerns/issues with.
    Read full review
    Performance
    Brex
    No answers on this topic
    NetSuite
    The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
    Read full review
    Support Rating
    Brex
    Prompt and always extremely fast to respond. I also think the intuitiveness of their solution negates the need for much support
    Read full review
    NetSuite
    As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
    Incentivized
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    In-Person Training
    Brex
    No answers on this topic
    NetSuite
    Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
    Read full review
    Online Training
    Brex
    No answers on this topic
    NetSuite
    We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
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    Implementation Rating
    Brex
    NA-I wasn't part of the set up process for Brex
    Incentivized
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    NetSuite
    It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
    Read full review
    Alternatives Considered
    Brex
    Divvy allows you to get hyper focused in on how much individuals are allowed to spend. Honestly it is comparable to Brex, but is more well suited for micromanaging organizational spend. Brex is good because I am able to give my employees limits that match our budgets and I don't care about micromanaging their spend.
    Incentivized
    Read full review
    NetSuite
    OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Brex
    NA-I wasn't part of the set up process for Brex
    Incentivized
    Read full review
    NetSuite
    No answers on this topic
    Scalability
    Brex
    NA- I don't use Brex in a way that I know how to comment on this
    Incentivized
    Read full review
    NetSuite
    Once the system is setup, it's easy to manage and maintain.
    Read full review
    Professional Services
    Brex
    NA-I wasn't part of the set up process for Brex
    Incentivized
    Read full review
    NetSuite
    No answers on this topic
    Return on Investment
    Brex
    • No fee wire transfer.
    • Net 60 credit card terms is good for our cashflow.
    • Fast and easy employee credit cards saves us time.
    Incentivized
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    NetSuite
    • It covers our requirements for time tracking and project/resource management better than the previous solution we used.
    • Project managers are happier having this tool for their job and also because it is running on the cloud as opposed to running on-prem.
    • It doesn't help in any way improving the "chasing" of the people that don't submit their time-sheets in time. This one stayed the same as before.
    Incentivized
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    ScreenShots