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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BrowserStack

    Score8.5 out of 10
    N/ABrowserStack is a test platform built for developers and QAs to expand test coverage, scale and optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. BrowserStack states it currently powers over a billion tests a year for customers who include Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web and mobile apps.

    $0

    per month Unlimited users and 5000 free screenshots

    Bugzilla

    Score8.5 out of 10
    N/AN/AN/A
    Pricing
    BrowserStackBugzilla
    Editions & Modules
    Percy - Free
    $0
    per month Unlimited users and 5000 free screenshots
    App Percy - Free
    $0
    per month 5000 free screenshots and 100 minutes of infrastructure
    Test Observability - Unlimited Free
    $0
    Accessibility Testing - Free
    $0
    Test Observability - Observability Pro
    $0.01
    per month per test execution
    Percy - Desktop
    $0.02
    per month per screenshot
    App Percy - Visual Core
    $0.02
    per month per screenshot
    Percy - Desktop & Mobile
    $0.02
    per month per screenshot
    App Percy - Visual Cloud
    $0.03
    per month per screenshot
    Live - Desktop
    $39
    per month per user
    Live - Desktop & Mobile
    $49
    per month per user
    App Live - Individual
    $49
    per month per user
    Automate - Desktop
    $129
    per month 1 parallel test
    Live - Team
    $175
    per month 5 users
    App Live - Team
    $175
    per month 5 users
    Accessibility Testing - Team
    $199
    per month 5 users
    Automate - Desktop & Mobile
    $225
    per month 1 parallel test
    App Automate - Device Cloud
    $249
    per month 1 parallel test
    App Live - Team Pro
    $289
    per month 5 users
    App Automate - Device Cloud Pro
    $299
    per month 1 parallel test
    Automate - Enterprise
    Contact sales team
    Percy - Enterprise
    Contact Sales
    App Automate - Enterprise
    Contact Sales
    App Live - Enterprise
    Contact sales team
    Live - Enterprise
    Contact sales team
    App Automate - Device Cloud Pro + Visual Cloud
    Contact Sales
    App Percy - Enterprise
    Contact Sales
    Test Observability - Enterprise
    Contact Sales
    Accessibility Testing - Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    BrowserStackBugzilla
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BrowserStackBugzilla
    Considered Both Products
    BrowserStack
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    273 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    229 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    277 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    189 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    231 Answers
    No answers on this topic
    Best Alternatives
    BrowserStackBugzilla
    Small Businesses
    No answers on this topic
    Sentry
    Score8.8 out of 10
    Medium-sized Companies
    BlazeMeter
    Score8 out of 10
    Sentry
    Score8.8 out of 10
    Enterprises
    Tricentis Tosca
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BrowserStackBugzilla
    Likelihood to Recommend
    8.8
    (303 ratings)
    7.7
    (18 ratings)
    Likelihood to Renew
    9.1
    (20 ratings)
    6.0
    (10 ratings)
    Usability
    8.4
    (25 ratings)
    9.0
    (3 ratings)
    Availability
    8.7
    (6 ratings)
    9.0
    (3 ratings)
    Performance
    6.2
    (79 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.1
    (26 ratings)
    5.1
    (3 ratings)
    In-Person Training
    7.3
    (1 ratings)
    9.0
    (1 ratings)
    Online Training
    7.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.8
    (9 ratings)
    8.0
    (2 ratings)
    Configurability
    8.3
    (7 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    9.0
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    8.1
    (3 ratings)
    9.0
    (1 ratings)
    Product Scalability
    9.2
    (7 ratings)
    9.0
    (1 ratings)
    Professional Services
    9.0
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (4 ratings)
    7.0
    (1 ratings)
    Vendor pre-sale
    8.1
    (5 ratings)
    8.0
    (1 ratings)
    User Testimonials
    BrowserStackBugzilla
    Likelihood to Recommend
    BrowserStack
    BrowserStack is very useful if you need to troubleshoot a client's reported experience from using an older device or browser version that you do not own and can not personally replicate in-house. For instance, if you are in a Windows environment and your client has a Mac, or if you have iPhones and they have Android. It's also great for ensuring that above-the-fold content is presented effectively across a variety of mobile devices and optimizing visitor experiences. If you are a small business with lower client volumes where these services are needed, then the price point may be high.
    Read full review
    Open Source
    Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
    Incentivized
    Read full review
    Pros
    BrowserStack
    • Tests Android and iOS on real devices on cloud, without the need to purchase the devices.
    • Run Maestro tests and other frameworks on real devices, reporting the errors to be fixed to developers or the test workflows that failed to the QA team.
    • The quality reports at the end of the tests are really good, because they contain videos of the tests being performed on the devices. So, not only text, I can check the behavior of the application exactly how it runs.
    Incentivized
    Read full review
    Open Source
    • Open source! No license fee involved, no limit to the number of licenses.
    • Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
    • Includes all the core features/fields that are needed to log a software bug/issue.
    • Multiple attachments are possible, supports various formats.
    • Good for reporting. Filtering mechanism lets you query bugs by various parameters.
    Incentivized
    Read full review
    Cons
    BrowserStack
    • The documentation needs to improve for browser edge cases, such as "approving permissions automatically". There are several "solutions" posted, none of which worked. I needed to go to Discord to get the real solution.
    • Documentation in general seems to provide answers that are unclear or flaky
    • There needs to be a more reliable way to programmatically choose device, platform, and window size by being able to query a 'plan' endpoint instead of just 'failing the combination.'
    Read full review
    Open Source
    • Cloud Based. I'd like to see bugzilla be cloud based. The company I currently work with made a final decision to change db's for this specific reason. Due to the frequency of travel in this company, they need access to bugzilla from differing national / international locations.
    • Larger File Attachments. I believe the limit of a bugzilla content upload is 4 megabytes. For many of our video'd issues, this file size is simply impractical without the additional effort exertion on video compressor applications.
    Incentivized
    Read full review
    Likelihood to Renew
    BrowserStack
    It's almost the 3rd year for us and it's renewal time for us. So yes, we are already discussing how many licenses we need to increase as users are increasing internally. So it's 100% sure that we are already planning renewal this year as well BrowserStack with live and app automate.
    Incentivized
    Read full review
    Open Source
    For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
    Incentivized
    Read full review
    Usability
    BrowserStack
    So many options that it can be a little overwhelming, but the core functions are easy to find and use and it's usually not too hard to figure things out for the more complex tasks. Very easy to boot up a device and a specific browser from the dashboard to begin a manual website test.
    Incentivized
    Read full review
    Open Source
    This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
    Read full review
    Reliability and Availability
    BrowserStack
    I rated BrowserStack's availability a 10 because it is consistently reliable, with minimal to no downtime or unplanned outages. The platform is accessible whenever needed, ensuring uninterrupted testing. Its robust infrastructure and proactive monitoring ensure a seamless experience, allowing us to meet deadlines without delays caused by availability issues and all
    Read full review
    Open Source
    I used it.
    Incentivized
    Read full review
    Performance
    BrowserStack
    The tests are fast considering the fact that they're Appium tests. I've seen tests reliably pass or fail when they're supposed to, with next to zero issues on the BrowserStack side of things. Tests launch only seconds after I kick off them off from my CLI.
    Incentivized
    Read full review
    Open Source
    I like this rating.
    Incentivized
    Read full review
    Support Rating
    BrowserStack
    I've not had much direct interaction with the BrowserStack support team. The help and community are great and we've not run into any issue that has really required us to reach out. I guess having a stable and easy to use system means you may never need to contact support.
    Incentivized
    Read full review
    Open Source
    Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
    Incentivized
    Read full review
    In-Person Training
    BrowserStack
    Yes, it was online training on meet, and trainer looks like skilled and technical strong, he has covered end to end all the features and he has answers all the queries. because of this trainings we are able to implement it by our own in the organization, thank you for support and training.
    Incentivized
    Read full review
    Open Source
    I know it.
    Incentivized
    Read full review
    Online Training
    BrowserStack
    It was a quick training from the support of browserstack, it was nice and easy to understand, thanks again for the support given by the team. and regularly I used to receive mails for training from support for any new feature they launch, I was able to spread same training to all my team and dev.
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Implementation Rating
    BrowserStack
    I rated the implementation satisfaction an 8 because while it went smoothly overall, there were some challenges during the initial learning phase and integration with existing tools. Key insights include the importance of providing sufficient training upfront and ensuring seamless integration with other systems to minimize disruptions and improve adoption speed.
    Read full review
    Open Source
    Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
    Read full review
    Alternatives Considered
    BrowserStack
    BrowserStack is simpler and more user friendly than Sauce Labs and can be easily learned by any individual who is new to it and does not require much efforts. Also, BrowserStack is more trusted by the clients that we offer services to, and is always considered the best option among others.
    Incentivized
    Read full review
    Open Source
    We migrated away from the whole suite of Rational tools because of their massive complexity around administration and inflexibility regarding workflows. In addition, the suite was insanely expensive, and users hated the usability of the tools. We evaluated, and liked JIRA, but because the organization was looking for cost savings, we ended up going with Bugzilla and it's FOSS model so as to avoid ongoing costs.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    BrowserStack
    No Vendors were involved, directly dealt with Browserstack
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Scalability
    BrowserStack
    I may not be the best person to answer this as I am only using it for 1 department and at 1 site but will still try my best As far as Scalability for Devices for Mobile Automation is concerned, it gets a Solid 10, as the users can run cases on upto 10 device parallel and also have the best choices of devices to choose
    Incentivized
    Read full review
    Open Source
    I used it
    Incentivized
    Read full review
    Professional Services
    BrowserStack
    Not used
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Return on Investment
    BrowserStack
    • Browserstack improved our internal confidence level when it came to signing off on testing
    • Browserstack improved the confidence level of our clients by decreasing the number of bugs found during PVT and providing an entry level opportunity for our clients to perform UAT using the same tools.
    Incentivized
    Read full review
    Open Source
    • It has made the SDLC process more efficient. Bugs were logged and tracked in emails or in Excel sheets leading to slow communication and at time version issues with multiple files. Being an online tool, Bugzilla solved those issues, improved communication, instant status updates and improved efficiency.
    • We have used Bugzilla with a lot of federal goverment agencies (DHS, CMS, SAMHSA, CDC, HHS etc). Project Directors adn Principle Investigators were at times given access to Bugzilla which provided a snapshot of open vs closed issues.
    • Some groups would resist using Bugzilla with the email reminders being the main reason. Turning off or reminding them of features where we can 'control' email notification helped a lot.
    Incentivized
    Read full review
    ScreenShots

    BrowserStack Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot