What users are saying about
Top Rated
369 Ratings
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Top Rated
2436 Ratings
Top Rated
369 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Trello

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Top Rated
2436 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

    Publishing

    7.9

    Buffer

    79%

    Trello

    Feature Set Not Supported
    N/A
    Buffer ranks higher in 3/3 features

    Content planning and scheduling

    8.8
    88%
    64 Ratings
    N/A
    0 Ratings

    Content optimization

    7.1
    71%
    57 Ratings
    N/A
    0 Ratings

    Workflow management

    7.8
    78%
    53 Ratings
    N/A
    0 Ratings

    Reporting/analytics

    7.8

    Buffer

    78%

    Trello

    Feature Set Not Supported
    N/A
    Buffer ranks higher in 1/1 features

    Campaign success analytics

    7.8
    78%
    59 Ratings
    N/A
    0 Ratings

    Account management

    8.1

    Buffer

    81%

    Trello

    Feature Set Not Supported
    N/A
    Buffer ranks higher in 2/2 features

    Role-based user permissions & privileges

    7.7
    77%
    49 Ratings
    N/A
    0 Ratings

    Mobile access

    8.4
    84%
    59 Ratings
    N/A
    0 Ratings

    Project Management

    Buffer

    Feature Set Not Supported
    N/A
    7.9

    Trello

    79%
    Trello ranks higher in 14/14 features

    Task Management

    N/A
    0 Ratings
    9.3
    93%
    201 Ratings

    Resource Management

    N/A
    0 Ratings
    8.0
    80%
    167 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.0
    70%
    67 Ratings

    Scheduling

    N/A
    0 Ratings
    8.1
    81%
    153 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    127 Ratings

    Team Collaboration

    N/A
    0 Ratings
    8.8
    88%
    197 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    8.5
    85%
    136 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    7.9
    79%
    107 Ratings

    Document Management

    N/A
    0 Ratings
    7.4
    74%
    144 Ratings

    Email integration

    N/A
    0 Ratings
    7.3
    73%
    134 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.3
    83%
    177 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    7.8
    78%
    81 Ratings

    Change request and Case Management

    N/A
    0 Ratings
    7.6
    76%
    93 Ratings

    Budget and Expense Management

    N/A
    0 Ratings
    6.5
    65%
    69 Ratings

    Professional Services Automation

    Buffer

    Feature Set Not Supported
    N/A
    7.2

    Trello

    72%
    Trello ranks higher in 4/4 features

    Quotes/estimates

    N/A
    0 Ratings
    6.7
    67%
    47 Ratings

    Invoicing

    N/A
    0 Ratings
    7.0
    70%
    41 Ratings

    Project & financial reporting

    N/A
    0 Ratings
    7.0
    70%
    52 Ratings

    Integration with accounting software

    N/A
    0 Ratings
    8.2
    82%
    42 Ratings

    Attribute Ratings

    • Trello is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

    Likelihood to Recommend

    8.2

    Buffer

    82%
    84 Ratings
    9.2

    Trello

    92%
    201 Ratings

    Likelihood to Renew

    8.0

    Buffer

    80%
    14 Ratings
    9.1

    Trello

    91%
    4 Ratings

    Usability

    8.4

    Buffer

    84%
    23 Ratings
    8.9

    Trello

    89%
    42 Ratings

    Availability

    8.2

    Buffer

    82%
    4 Ratings

    Trello

    N/A
    0 Ratings

    Performance

    8.0

    Buffer

    80%
    4 Ratings

    Trello

    N/A
    0 Ratings

    Support Rating

    8.3

    Buffer

    83%
    27 Ratings
    8.4

    Trello

    84%
    155 Ratings

    Implementation Rating

    8.0

    Buffer

    80%
    3 Ratings
    8.2

    Trello

    82%
    3 Ratings

    Configurability

    10.0

    Buffer

    100%
    1 Rating

    Trello

    N/A
    0 Ratings

    Product Scalability

    8.6

    Buffer

    86%
    2 Ratings

    Trello

    N/A
    0 Ratings

    Likelihood to Recommend

    Buffer

    It helps me save hours by devoting only half an hour in a month's worth of posting, in addition to that it is quite simple to use. Buffer for scheduling social posts well in advance, but I have begun using it instead of posting natively on the social apps themselves because it makes it super easy to post the same messages to more than one platform.
    Read full review

    Atlassian

    It is well suited to my job requirements as I bring employees in, and I help offboard them as well. This tool helps me when I need to make sure all items are completed by a certain time frame, so I would say it holds us accountable. Someone who doesn't manage a group of people may not find this as useful when dealing with others but could use it for their own accountability when needing to track their accomplishments.
    Read full review

    Pros

    Buffer

    • I can plan and publish content on social channels.
    • Buffer's interface is quite tidy and generates the necessary facilities to save us time in publishing consistent content.
    • It has a special price; it is pretty affordable.
    • It has the possibility of integrating with other tools to improve its functions.
    Read full review

    Atlassian

    • It helps make various workspaces. Each workspace can be used for a different set of task management and can be shared with the people involved.
    • Creating task lists. We can create various task lists, the list title could be the status of the task, for example, In progress, approval, completed, etc. You can slide your task cards from one list title to another.
    • Trello cards have a huge set of features like adding the heading and description of the task, you can also attach certain associated links and documents to the cards as well.
    Read full review

    Cons

    Buffer

    • Expensive Analytics: The upgrade you need to access your analytics is quite expensive, and I have come across other tools that provide the same or even more for a lesser priced plan.
    • No Media Library: The one feature I have found on another social media planning tool that I wish Buffer had is a media library. This allows you to upload photos you aren't using right away to have them readily available when you do decide to use them. This is not a feature in Buffer.
    Read full review

    Atlassian

    • Allow tables as content for comment or description in Cards
    • Assign priority to certain cards (easy for sorting)
    • Create an open invite link for others to join/view the Trello board, without edit rights (so people don't need to install/use Trello if they want a quick glance on what's going on)
    Read full review

    Pricing Details

    Buffer

    Starting Price

    $15 per month

    Editions & Modules

    Buffer editions and modules pricing
    EditionModules
    Publish Pro151
    Publish Premium652
    Publish Business993
    Analyze Pro354
    Analyze Premium505

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Here are the prices of our various plans: Pro: $15/month Small Business: $99/month Medium Business: $199/month Large Business: $399/month Enterprise: Feel free to get in touch with us at onboarding@buffer.com. All plans can be paid on either a monthly or yearly basis. If you choose to pay yearly, you would receive a 15% discount, which works out to be approximately two months free per year.

    Trello

    Starting Price

    $0

    Editions & Modules

    Trello editions and modules pricing
    EditionModules
    FreeForever Free1
    Business Class12.502
    Enterprise17.503

    Footnotes

    1. none
    2. per user/per month
    3. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Buffer

    I am giving buffer this rating because of a couple issues that it has compared to other platforms. It does not always post to instagram and you will need to go in an manually post. Also, one of the biggest qualms that we have with buffer is the price it costs to have robust analytics
    Read full review

    Atlassian

    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Read full review

    Usability

    Buffer

    We use Buffer for certain website content that should be shared on social networks, having this tool helps us to do it faster and easier since we can send the publications from the internet browser and the stack of scheduled messages. It is really fast and easy for all team members who share access to the account, so at the same time that we analyze the information that we can share, the message stack is prepared
    Read full review

    Atlassian

    Overall, Trello is a great tool to use. It's very user-friendly, very powerful and we've set it up to work well for our team. I've recommended it to others who need something free or very cheap and it's worked well for them too. If you're wanting something with more muscle, then I'd suggest looking at either monday.com or Airtable.
    Read full review

    Reliability and Availability

    Buffer

    Buffer is always on hand and very reliable, their software suite rarely has outages
    Read full review

    Atlassian

    No answers on this topic

    Performance

    Buffer

    Buffer performs well on both desktop and mobile platforms. The one area as I have stated before is that it does not always want to automatically push to Instagram and the user will have to go do it manually. Buffer works very well pushing to other platforms. The instagram issue is the only reason buffer does not get a 10 on this section
    Read full review

    Atlassian

    No answers on this topic

    Support Rating

    Buffer

    1. It really helped to my business to grow online.
    2. I was able to take actions mindfully as the analytics are damn good.
    3. Also used for managing clients social media accounts and it proved to be a best resource.
    4. Clients were really happy as they got high demand and growth on internet and the secret is Buffer.
    5. The user interface is really easy to understand and manage. Support is 24/7 available to help.
    Read full review

    Atlassian

    I haven't had much need to contact their support because the product is easy to use and pretty bug-free. I did reach out to them about swimlanes and I was able to find the information I needed very quickly and it was thorough and accurate information about current functionality. I love that they use their own product. That's always a good sign.
    Read full review

    Implementation Rating

    Buffer

    We were very satisfied with the implementation of Buffer. We had no issues switching from the platform that we were using over to buffer. Our staff did not even miss a beat when it came to posting content. It was an easy transition and I feel that is something that buffer has really done well. They have an "out of the box" usability platform
    Read full review

    Atlassian

    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Read full review

    Alternatives Considered

    Buffer

    I also used Combin which is easy and free to use. However, Combin only posts when the computer is active and connected to the internet. So, posting while you are not actively using your computer at that moment is not possible, therefore Buffer is much more efficient as you can even post while being on vacation without working.
    Read full review

    Atlassian

    Trello is easy for a non-technical person to use. Other management systems, like MS Project, frighten away less computer-savvy users. I've found this to be instrumental in getting volunteers to agree to step in and get fully involved with projects--particularly those that might span the entire year or involve many different pieces to completion.
    Read full review

    Scalability

    Buffer

    Buffer does what it say on tin as they say! you can always count on Buffer. Buffer can be scale to 25 social account with 2,000 scheduled post which is enough for most agencies or businesses
    Read full review

    Atlassian

    No answers on this topic

    Return on Investment

    Buffer

    • It has saved money by allowing us to automate our social using one person
    • It allows us to connect one channel at a time instead of wasting money on larger account management tools
    • We are making money, because it has already delivered several clients
    Read full review

    Atlassian

    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Read full review

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