What users are saying about
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Top Rated
178 Ratings
Top Rated
355 Ratings

Bullhorn ATS & CRM

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Top Rated
178 Ratings
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Score 7.3 out of 100
Top Rated
355 Ratings
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Score 7.4 out of 100

Feature Set Ratings

  • iCIMS Talent Cloud ranks higher in 1 feature set: Recruiting / ATS

Recruiting / ATS

6.3

Bullhorn ATS & CRM

63%
7.8

iCIMS

78%
iCIMS Talent Cloud ranks higher in 15/15 features

Job Requisition Management

6.6
66%
51 Ratings
8.3
83%
125 Ratings

Company Website Posting

5.6
56%
43 Ratings
8.5
85%
119 Ratings

Publish to Social Media

7.5
75%
23 Ratings
7.8
78%
105 Ratings

Job Search Site Posting

6.3
63%
28 Ratings
8.2
82%
110 Ratings

Customized Application Form

4.7
47%
34 Ratings
6.8
68%
113 Ratings

Resume Management

7.1
71%
52 Ratings
7.5
75%
122 Ratings

Duplicate Candidate Prevention

6.1
61%
50 Ratings
6.1
61%
115 Ratings

Candidate Search

6.9
69%
52 Ratings
8.0
80%
123 Ratings

Applicant Tracking

7.2
72%
52 Ratings
8.7
87%
124 Ratings

Collaboration

6.2
62%
47 Ratings
8.5
85%
112 Ratings

Task Creation and Delegation

6.5
65%
46 Ratings
7.2
72%
95 Ratings

Email Templates

6.6
66%
49 Ratings
8.1
81%
124 Ratings

User Permissions

6.2
62%
43 Ratings
7.9
79%
122 Ratings

Notifications and Alerts

5.8
58%
46 Ratings
7.0
70%
110 Ratings

Reporting

5.8
58%
46 Ratings
7.6
76%
123 Ratings

Attribute Ratings

  • iCIMS Talent Cloud is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

6.6

Bullhorn ATS & CRM

66%
74 Ratings
7.7

iCIMS

77%
149 Ratings

Likelihood to Renew

5.1

Bullhorn ATS & CRM

51%
13 Ratings
8.3

iCIMS

83%
31 Ratings

Usability

6.7

Bullhorn ATS & CRM

67%
6 Ratings
8.9

iCIMS

89%
68 Ratings

Availability

Bullhorn ATS & CRM

N/A
0 Ratings
9.1

iCIMS

91%
10 Ratings

Performance

Bullhorn ATS & CRM

N/A
0 Ratings
8.2

iCIMS

82%
6 Ratings

Support Rating

1.2

Bullhorn ATS & CRM

12%
20 Ratings
7.2

iCIMS

72%
115 Ratings

Online Training

Bullhorn ATS & CRM

N/A
0 Ratings
7.9

iCIMS

79%
3 Ratings

Implementation Rating

Bullhorn ATS & CRM

N/A
0 Ratings
6.3

iCIMS

63%
8 Ratings

Configurability

Bullhorn ATS & CRM

N/A
0 Ratings
5.0

iCIMS

50%
1 Rating

Ease of integration

Bullhorn ATS & CRM

N/A
0 Ratings
5.0

iCIMS

50%
1 Rating

Product Scalability

Bullhorn ATS & CRM

N/A
0 Ratings
7.8

iCIMS

78%
2 Ratings

Vendor post-sale

Bullhorn ATS & CRM

N/A
0 Ratings
10.0

iCIMS

100%
1 Rating

Vendor pre-sale

Bullhorn ATS & CRM

N/A
0 Ratings
5.0

iCIMS

50%
1 Rating

Likelihood to Recommend

Bullhorn

For recruitment businesses there really is no better tool out there. Bullhorn ATS & CRM integrates flawlessly with other software making it less work for consultants in having lots of different tabs open at once. In addition to this, the support team are fantastic they are quick to assist in fixing issues should they arise. I accidentally deleted a lot of tasks which are essentially diary reminders and leads which upset the sales floor as you can imagine. it was a quick fix for this to be undone quickly and without issue. Day to day, adding a candidate is as easy as dragging and dropping a document in either PDF or word format. the system pics up duplicates quickly also ensuring the system is not clogged up with lots of the same information.
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iCIMS

iCIMS Talent Cloud is a great applicant tracking system that allows users to easily identify qualified candidates with built in AI platforms. iCIMS's text recruit is a very helpful tool that allows easy communication from recruiter/admin to candidate, without using personal cell phones on the admin side. This is the day and age that we live in so this is a very appropriate add on.
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Pros

Bullhorn

  • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
  • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
  • The messaging automation feature again helps to save our time.
Read full review

iCIMS

  • The opt-out message after the 1st text helps weed out the people who are not interested.
  • Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
  • Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
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Cons

Bullhorn

  • Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
  • Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
  • Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
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iCIMS

  • The price was a little high for my small organization - not a budget ATS
  • With all the custom fields, sometimes it can be hard to navigate everything to find the right report
  • I've heard some candidates have trouble on their end
Read full review

Pricing Details

Bullhorn ATS & CRM

Starting Price

$99 per month per user

Editions & Modules

Bullhorn ATS & CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Contact Bullhorn for pricing information

    iCIMS

    Starting Price

    $1,700 per month

    Editions & Modules

    iCIMS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Bullhorn

      We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
      Read full review

      iCIMS

      I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
      Read full review

      Usability

      Bullhorn

      It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
      Read full review

      iCIMS

      We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
      Read full review

      Reliability and Availability

      Bullhorn

      No answers on this topic

      iCIMS

      There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
      Read full review

      Performance

      Bullhorn

      No answers on this topic

      iCIMS

      We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
      Read full review

      Support Rating

      Bullhorn

      It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
      Read full review

      iCIMS

      Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.
      Read full review

      Online Training

      Bullhorn

      No answers on this topic

      iCIMS

      I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
      Read full review

      Implementation Rating

      Bullhorn

      No answers on this topic

      iCIMS

      I wasn't involved with the implementation. It was before my time
      Read full review

      Alternatives Considered

      Bullhorn

      I am a strong believer that Bullhorn has improved nicely over the years. You do not have to be a technical guru in order to use 99.9% of the functions. It really is a one-stop shop. You are able to edit and make changes as you go to have more of a positive impact on your business needs.
      Read full review

      iCIMS

      Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
      Read full review

      Scalability

      Bullhorn

      No answers on this topic

      iCIMS

      iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
      Read full review

      Return on Investment

      Bullhorn

      • Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities.
      • Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver.
      Read full review

      iCIMS

      • We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.
      Read full review

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