Bullhorn ATS & CRM vs. SmartRecruiters

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bullhorn ATS & CRM
Score 6.5 out of 10
Small Businesses (1-50 employees)
Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.
$99
per month per user
SmartRecruiters
Score 7.8 out of 10
N/A
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
$0
per month
Pricing
Bullhorn ATS & CRMSmartRecruiters
Editions & Modules
No answers on this topic
Corporate
Varies, per FTE
Billed annually
Global
Varies, per FTE
Billed annually
SmartStart
Free
up to 10 active job postings
Offerings
Pricing Offerings
Bullhorn ATS & CRMSmartRecruiters
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup fee$1,000
Additional DetailsContact Bullhorn for pricing informationThe software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.
More Pricing Information
Community Pulse
Bullhorn ATS & CRMSmartRecruiters
Considered Both Products
Bullhorn ATS & CRM
Chose Bullhorn ATS & CRM
Bullhorn has a complete integrated feature where it speaks with Outlook; makes parsing candidates who submit their data and resume simple. This is effective when you are running a 360 desk as it saves time and helps you focus on prospecting for clients and candidates. Often …
SmartRecruiters
Chose SmartRecruiters
SmartRecruiters should use some of the Bullhorn functionalities when it comes to resume parsing from Outlook.
However, we are able to add a resumé if saved in a folder. The drag and drop option would be usefull but it doesn't always work.
SamrtRecruiters
Chose SmartRecruiters
I have used several recruiting platforms during my career and every one has its pros and cons. SmartRecruiters is extremely helpful with cross-team collaboration and interview scheduling, however I think needs strong resume searching capabilities. I am overall satisified with …
Chose SmartRecruiters
SmartRecruiters is connected with LinkedIn and it is very user friendly. I can even reply from my email account to the candidates and the conversation is saved in SmartRecruiters, which makes a recruiter's life easy. We can add reviews and ratings for candidates so it helps our …
Chose SmartRecruiters
SmartRecruiters is easy to use. I did like being able to place candidates in "buckets" but I worked in staffing and keeping track of candidates with like experience was very important. Not really as big of a need in the corporate world.
Chose SmartRecruiters
We selected smartrecruiters for their report functionality.
Top Pros
Top Cons
Features
Bullhorn ATS & CRMSmartRecruiters
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Bullhorn ATS & CRM
5.3
57 Ratings
40% below category average
SmartRecruiters
8.4
127 Ratings
5% above category average
Job Requisition Management5.556 Ratings9.2109 Ratings
Company Website Posting5.048 Ratings9.7114 Ratings
Publish to Social Media7.222 Ratings7.6112 Ratings
Job Search Site Posting6.027 Ratings8.1116 Ratings
Customized Application Form4.539 Ratings8.7104 Ratings
Resume Management5.557 Ratings7.7119 Ratings
Duplicate Candidate Prevention4.654 Ratings8.0114 Ratings
Candidate Search5.357 Ratings8.4122 Ratings
Applicant Tracking5.557 Ratings9.4126 Ratings
Collaboration4.852 Ratings8.3117 Ratings
Task Creation and Delegation5.151 Ratings9.297 Ratings
Email Templates5.354 Ratings8.5114 Ratings
User Permissions5.048 Ratings8.9109 Ratings
Notifications and Alerts4.951 Ratings9.4119 Ratings
Reporting5.251 Ratings4.4105 Ratings
Best Alternatives
Bullhorn ATS & CRMSmartRecruiters
Small Businesses
Recruit CRM
Recruit CRM
Score 9.8 out of 10
Recruit CRM
Recruit CRM
Score 9.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.4 out of 10
Vibe HCM
Vibe HCM
Score 4.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bullhorn ATS & CRMSmartRecruiters
Likelihood to Recommend
5.4
(79 ratings)
7.8
(129 ratings)
Likelihood to Renew
2.0
(13 ratings)
6.0
(15 ratings)
Usability
6.7
(6 ratings)
9.1
(12 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
1.0
(10 ratings)
9.0
(10 ratings)
Implementation Rating
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
7.1
(12 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Bullhorn ATS & CRMSmartRecruiters
Likelihood to Recommend
Bullhorn
Bullhorn served as a very reliable and thorough tracking system for contacts, discovering prospects, and maintaining track of all relevant data. There are many customization options, strong search results, and sensible workflows. Excellent reporting tool. When we needed to find new resumes but all we could find were talents who had previously been discovered, it was less appropriate. Job Boards outperformed Bull Horn in terms of speed and quality.
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SmartRecruiters
SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
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Pros
Bullhorn
  • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
  • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
  • The messaging automation feature again helps to save our time.
Read full review
SmartRecruiters
  • Job Referrals - can easily refer others to a job posting and view the status
  • Job Postings - can easily search for job openings and read job description and criteria
  • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
Read full review
Cons
Bullhorn
  • Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
  • Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
  • Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
Read full review
SmartRecruiters
  • Settings page can be difficult to navigate & find what you're looking for
  • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
  • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
Read full review
Likelihood to Renew
Bullhorn
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
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SmartRecruiters
I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
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Usability
Bullhorn
It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
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SmartRecruiters
I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
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Reliability and Availability
Bullhorn
No answers on this topic
SmartRecruiters
Rarely is there an issue and if the product is down, it typically is restored quickly.
Read full review
Performance
Bullhorn
No answers on this topic
SmartRecruiters
I have no complaints about performance. The system works virtually flawless.
Read full review
Support Rating
Bullhorn
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
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SmartRecruiters
Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
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In-Person Training
Bullhorn
No answers on this topic
SmartRecruiters
Quick and easy to learn.
Read full review
Implementation Rating
Bullhorn
No answers on this topic
SmartRecruiters
It really was a painless and easy process to switch to SmartRecruiters.
Read full review
Alternatives Considered
Bullhorn
Breathe is a great tool for smaller internal recruitment teams and I have previously used an in-house built system similar however Bullhorn is something you can use across larger businesses and growing SME's it works well for international businesses as everything is updated in real-time. The support function is excellent and the training tools for new starters are super helpful for our L&D team. Your account manager is also great for assisting in personalising sections to make them more business specific.
Read full review
SmartRecruiters
I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
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Scalability
Bullhorn
No answers on this topic
SmartRecruiters
No explanation really, just a great product.
Read full review
Return on Investment
Bullhorn
  • Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities.
  • Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver.
Read full review
SmartRecruiters
  • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
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ScreenShots

Bullhorn ATS & CRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

SmartRecruiters Screenshots

Screenshot of A candidate experience to  reach, engage, and connect with talent wherever they are.Screenshot of Engaged hiring managers empowered by collaboration tools and applicant tracking to drive better hiring decisions.Screenshot of Digital offer management, onboarding, and reporting deliver a seamless journey for new hires and recruiters.Screenshot of SmartRecruiters eases the burden of juggling multiple open roles and hiring large volumes.Screenshot of Frees up hiring teams to focus on making great hires and delivering a better candidate experience by automating routine tasks.Screenshot of Find and discover qualified talent while getting the most from the advertising budget.