Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Camtasia
Score 8.8 out of 10
N/A
Camtasia is a video editor and screen recorder. Camtasia offers a range of plans designed to meet varying video creation needs, and enables users to produce professional-looking videos. Its features include Camtasia Rev, script generation, text-to-speech, translations, and avatar videos, to streamline the video creation process. The editions available are Free, Essentials, Create, or the Pro plan.
$179.88
per year per user
ScreenFlow
Score 9.1 out of 10
N/A
Telestream in Nevada City offers ScreenFlow, a video editing and screen recording application for Mac boasting a range of editing tools, graphics and effects, and easy video sharing.N/A
UserTesting
Score 8.2 out of 10
N/A
UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale.N/A
Pricing
CamtasiaScreenFlowUserTesting
Editions & Modules
Camtasia Business
$198
per year per seat
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CamtasiaScreenFlowUserTesting
Free Trial
YesNoYes
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details*Discounts available for purchases supporting a large volume of users.
More Pricing Information
Community Pulse
CamtasiaScreenFlowUserTesting
Considered Multiple Products
Camtasia

No answer on this topic

ScreenFlow
Chose ScreenFlow
While Loom is the fastest, it lacks editing power. Loom is best suited for quick communication. Camtasia is the only direct competitor I'm aware of, but it's much more expensive and not as easy to use. The only benefit of Camtasia is that it has superior text on screen …
Chose ScreenFlow
  1. Beginning with Adobe Premiere Pro - which I still use, it is a computer-power consuming product and has many more options for video production that are needed for training videos. There have been a few times where I have used Premiere Pro and taken the video and added it to …
Chose ScreenFlow
I haven't personally used Camtasia but was informed by multiple people who have that it is much harder to use than Screenflow is which is one of the main reasons we moved away from using it.
Chose ScreenFlow
Camtasia is a strong competitor to screenflow. Camtasia has a bit more functionality. screenflow is less expensive and does exactly what I need it to do. screenflow doesn't have any bells and whistles, Camtasia does. I prefer screenflow because it is very straightforward to use …
Chose ScreenFlow
I haven't used Camtasia much, but it's the alternative for teachers using PC systems. It seems very popular among the instructors. We have received video exports from Camtasia to edit in Adobe Premiere. Another way we have done screen recordings is a combination of QuickTime …
Chose ScreenFlow
ScreenFlow is quick and easy. The interface doesn't seem complicated like other tools I've used in the past and it works offline which is a benefit if you need to work offline using screen recorded footage.
Chose ScreenFlow
screenflow is much easier, and less expensive as well. Anyone can make a screen record using quicktime, but the tools that are included help you polish off your content end to end.
UserTesting

No answer on this topic

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User Ratings
CamtasiaScreenFlowUserTesting
Likelihood to Recommend
8.4
(75 ratings)
9.0
(13 ratings)
7.6
(188 ratings)
Likelihood to Renew
10.0
(3 ratings)
10.0
(1 ratings)
7.6
(8 ratings)
Usability
7.0
(7 ratings)
8.0
(3 ratings)
8.0
(167 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
9.1
(1 ratings)
Support Rating
8.6
(14 ratings)
9.0
(2 ratings)
6.4
(166 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
4.6
(4 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
7.3
(1 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
CamtasiaScreenFlowUserTesting
Likelihood to Recommend
TechSmith
Camtasia is so easy to use that I recommend it over Adobe Premiere, Captivate, Storyline, and other tools. The only problem is the price. Due to the fact that I purchased this for education purposes, and educational prices have gone up exponentially, it has been difficult even at $179 to upgrade, as an educator and the organization is not always willing to reimburse the purchase, it would have been more economical. It was less than $100 (Black Friday) when I bought our updated version in 2019. Camtasia profile accounts aren't the best setup, however. My profile account does not reflect when I was a user or show past invoices, and I wanted to see how long ago I was a user.
Read full review
Telestream
When training others to use a software application, I find this is amazingly helpful to accomplish using screenflow. The application allows me to video what I am doing in the application while explaining it in details. There are other uses of course, one that I found was to capture myself talking through students' research papers/thesis and explain where changes need to be made. Of course, MS Word has the tracking changes option and a professor can go through sentence by sentence - the downfall of this is that students #1 - do not always understand what is being suggested as we all cut back on words when typed out versus spoken. #2 - students do not always read the added comments thoroughly. Viewers watch the video and listen to a voice quicker than reading remarks. The viewing and voice, in my opinion, are the greatest part of the end product provided to viewers. This tool can assist anyone's work that trains others...be it industry or educational fields.
Read full review
UserTesting
UserTesting has been great for moderated customer interviews/usability testing as well as for unmoderated testing of messaging, imagery, prototypes and live experiences. I would say that the scope of what you want needs to be limited, as the participants are only paid so much and tests are supposed to not exceed a certain amount of time. For customer interviews, I think it can be difficult to onboard customers to UserTesting if they have never used it before. If I set up interviews, I don't even have them use the UserTesting scheduling tool, I actually set up all the interviews with the customers myself through the tool (being mindful of time zones!). When we run the meeting, they really don't even know UserTesting is involved. Might be nice for UserTesting to allow the upload/connecting to of a Zoom interview and let it do the transcription/analysis from there.
Read full review
Pros
TechSmith
  • Very intuitive controls. You don't need to be a pro at video editing
  • Seamless control of assets (separates video from still images)
  • Great library of annotations and gestures
  • Easy to integrate audio/video edits
  • Custom formats that suit my needs (web, mobile, tablets)
Read full review
Telestream
  • Screenflow easily records your desktop video and/or audio, with functionality that works even across multi-monitor setups.
  • The program has really incredible features for basic cutting and editing of the capture within screenflow once it is done.
  • The program has an impressive amount of options for expecting different formats of video and audio. I'm most impressed by the lossless audio and uncompressed video formats that give the best possible quality for importing into video projects.
Read full review
UserTesting
  • Product Manager who follows up on your UserTesting usage and gives advice/support when you need it.
  • UserTesting University is a great platform to learn how to use UT and general information about research.
  • UserTesting can find participants quickly, so you won't need to wait long before you can start the analysis.
Read full review
Cons
TechSmith
  • USB Microphones can sometimes cause a problem if they become accidentally unplugged during a recording session. This can corrupt some of the files that the Camtasia Recorder application uses to capture directly to .avi mode.
  • You'll sometimes get a message when you next try to record that .avi mode isn't available and the only way to fix this is by completely uninstalling and reinstalling Camtasia (with a reboot in the middle of these two actions).
  • This bug only manifested after Camtasia 8 was released, but still seems to cause an issue right up to and including Camtasia 2021.
  • I'd like to see more standard Annotation options. The existing ones are pretty good, but variety is a little lacking.
  • More 'Behaviours' would also be really welcome as these are a great feature and make Callouts a bit more interesting and lively. I've not seen any new Behaviours over the past few versions (since Camtasia 2018).
Read full review
Telestream
  • Be able to open working projects in other editing software like Premiere. In cases that editors want that flexibility or someone doesn't have access to ScreenFlow but needs to work on projects that use it
  • Only available for Macs. Some of our teachers have PC and prefer to work on that or used to it. Only reason we switched to another screen recording application
  • Files are huge
Read full review
UserTesting
  • Sometimes there are restrictions around types of research that can be used for moderated user-testing with our own users.
  • For tests on relatively small areas of a website or app, the AI analysis seems rather overblown, like it's trying too hard to come up with something insightful when the test is actually about something quite small (e.g. structure of a mobile app menu).
  • It's difficult to invite our own users to unmoderated user-testing because they wouldn't know how the UserTesting interface works - this is particularly an issue for mobile research.
Read full review
Likelihood to Renew
TechSmith
Each release of Camtasia has added just enough functionality to justify the upgrade to the new version. I like that Camtasia is not a subscription-based product as we have more flexibility and control over our spend on the product. We can also purchase support packages that include the next version when released.
Read full review
Telestream
Definitely need it for future recordings
Read full review
UserTesting
I'm very happy with my experience of the product and the level of service and learning resources they provide. If the service becomes more expensive than it currently is then we might not be able to justify additional cost - but this is theoretical. I would recommend UserTesting and would ideally renew our contract.
Read full review
Usability
TechSmith
I haven't used another video recording and editing tools that is as comprehensive and straight-forward as Camtasia. Typically, if you want a user-friendly video editing tools for novice users, you have to compromise on features. Camtasia solves this problem by offering extensive editing features in a simplistic, user-friendly environment. Highly recommend
Read full review
Telestream
It's simple to set up and use. The editing features are laid out in an easy to understand way making it the perfect go-to tool for a novice video editor and an advanced one. I will use ScreenFlow at times over other bigger tools like Adobe Premiere because it's quicker to make changes to videos.
Read full review
UserTesting
It's very good, I have used other tools in the past and this is by far the most intuitive and user friendly. Testament to this is the ease with which other non researchers who have been onboarded to the tool with our additional seat have found it easy to use
Read full review
Reliability and Availability
TechSmith
No answers on this topic
Telestream
No answers on this topic
UserTesting
Never encountered any problems
Read full review
Performance
TechSmith
No answers on this topic
Telestream
No answers on this topic
UserTesting
Perfectly fine. Never had any problems.
Read full review
Support Rating
TechSmith
With the latest version (Camtasia 2020), I actually had problems with an Imac with HighSierra, but from the first moment they answered and guided me to solve the problem, even before making the purchase (with some doubts I had). And they have support in English and Spanish, I really liked that.
Read full review
Telestream
It works well and fits into my workflow. The tools are much easier and straightforward to work with. Other video editing tools like Adobe Premier or Final Cut Pro are simply too complicated for this type of task.
Read full review
UserTesting
I have contacted UserTesting's customer service online, by email, or by phone a few times, and each time, I have encountered the same professionalism and expertise. Even in person during a work event, they were there, and it was the same experience.
Read full review
Implementation Rating
TechSmith
No answers on this topic
Telestream
No answers on this topic
UserTesting
From a technical perspective, the implementation was extremely smooth. Most of the change management / implementation hurdles were clearing use of the tool through our various security, legal, and information privacy teams. Once these concerns were addressed (UserTesting.com was very helpful in providing all the needed documentation), the implementation process was very simple and we were able to get going right away.
Read full review
Alternatives Considered
TechSmith
I've tried several freeware recorders, too. If all you want to do is literally record your screen, and nothing else, you don't need Camtasia. There are literally dozens of apps that will do that. If you want an app that will record your screen while capturing mouse clicks, follow you, record your voice while you capture, and annotate when you're done, Camtasia has no equal. Plus, it doesn't stop there. You can add professional intros and outros (many already created to choose from), lower thirds, etc., leading to videos with very high production value. This is THE program to buy if you want to produce training videos of very high quality.
Read full review
Telestream
We looked at things like Loom and all those other screen recorders, but Screenflow is just so much more powerful. It can do everything we want it to and more, even things like Chroma Key (green screen), text on video, transitions, all that. It's a pretty great software for making videos.
Read full review
UserTesting
The quality of the participants: they usually have good feedback and act like "professional" users. Which is good when we want a few insights in a short amount of time. Also, the interface is good. I miss having more features, like a good transcription tool like we have in Condens
Read full review
Scalability
TechSmith
No answers on this topic
Telestream
No answers on this topic
UserTesting
The package we have limits the number of people who can set up tests. This prevents us from scaling the use of the platform.
Read full review
Return on Investment
TechSmith
  • Many faculty members used it because it was easy to use and accomplish what they needed.
  • No need for a lot of training or follow-up training due to it being very to use.
  • Account management within our system and assigning permissions required a few steps when granting access.
Read full review
Telestream
  • This is a low cost license, so the output is almost entirely to the upside
  • Years ago, we determined it was essential to have a video representation of our products and services. ScreenFlow has enabled the development of these and many other videos as well as our training programs for employees and clients. All this has been accomplished with a relatively low cost to entry.
Read full review
UserTesting
  • Content is key to the sign up journey and UserTesting helps me improve that.
  • UserTesting has helped me improve the Cashier on our site, making it easier for users to deposit money.
  • UserTesting is helping me iterate all our content decisions, helping us improve the UX across all platforms.
Read full review
ScreenShots

Camtasia Screenshots

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UserTesting Screenshots

Screenshot of UserTesting's several solutions for gathering rich customer experience narratives.Screenshot of Interactive Path Flows
Built on recent research in data mining, the Interactive Path Flow aggregates interaction data across multiple participant sessions to visualize the customer journey, surface unexpected behaviors, and locate key moments in the customer journey.Screenshot of Keyword Mapping
Similar keywords are automatically grouped based on overall sentiment (positive, negative, or neutral) to identify themes. Highlight reels associated with each keyword are grouped together, to discover the why behind each sentiment.Screenshot of Video capture and live streaming
Digital and real-world customer experiences are recorded on desktop and mobile devices or live streamed for in-platform viewing.Screenshot of Audience targeting
Audiences are specified by screening contributors from UserTesting’s global network of contributors or connecting to any preferred network.