CareerBuilder headquartered in Chicago allows employers to post jobs and search resumes on their online job board and candidate database, available at careerbuilder.com. Paid plans support targeted candidate emails, high volume resume search, and AI-driven candidate - job matching.
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JazzHR
Score 7.4 out of 10
Mid-Size Companies (51-1,000 employees)
JazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.
If I could give them a zero, I would. In my experience, CareerBuilder.com literally took thousands of my hard-earned dollars ($5K) for NOTHING in return! You would think that since CareerBuilder.com could literally see that it was not producing the results promised, it would have considered releasing me from the contract or lowering the cost, in my opinion, but CareerBuilder.com made sure they collected every penny from me with zero consideration for customer satisfaction and failed to deliver the applicants. That told me everything I needed to know about CareerBuilder.com and how they really feel about customers. In my opinion, CareerBuilder.com primary focus is to get customers on the hook with a contract to legally guarantee they receive their money from you, but they can care less about the results their platform produces or customer satisfaction, “they just want your money”! I firmly believe CareerBuilder.com knows that their product does not work, hence the reason for the 1 yr contract is to basically guarantee company revenue for an entire year.
Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
We did not see a large amount of applications in comparison to Indeed.
The applications did not turn in to actual employees. We were more often than not ghosted by the candidates, even though the team followed up with them in a timely manner.
It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
I have had a positive experience with CareerBuilder's support. When the platform has been updated throughout the years, CareerBuilder's account managers have always provided our team with helpful live tutorials and demonstrations to help familiarize our users with new and upcoming features, as well as older features that will no longer be offered. Support team makes themselves available on an ongoing basis.
Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
WizeHire is one of the most amazing systems I've ever seen. I've continued to share their information with many, and my hope is that they take the hiring world by storm! It's easy to use, they obtain great candidates and many. They're very responsive and always there to help. They care about their clients. I strongly recommend them.
Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.
