What users are saying about
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Top Rated
60 Ratings
156 Ratings

Catchpoint

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Top Rated
60 Ratings
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Score 9 out of 100
156 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • Catchpoint is rated higher in 1 area: Support Rating
  • Datadog is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

8.9

Catchpoint

89%
45 Ratings
9.0

Datadog

90%
19 Ratings

Likelihood to Renew

9.1

Catchpoint

91%
1 Rating

Datadog

N/A
0 Ratings

Usability

5.5

Catchpoint

55%
2 Ratings
10.0

Datadog

100%
1 Rating

Support Rating

8.9

Catchpoint

89%
48 Ratings
8.8

Datadog

88%
10 Ratings

Likelihood to Recommend

Catchpoint

Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.
Anonymous | TrustRadius Reviewer

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
Anonymous | TrustRadius Reviewer

Pros

Catchpoint

  • Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
  • Catchpoint synthetic test that will be set up target an endpoint or URLS
  • Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
Habtamu Asfaw | TrustRadius Reviewer

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
Anthony Zappala | TrustRadius Reviewer

Cons

Catchpoint

  • Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.
Anonymous | TrustRadius Reviewer

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Kevin Van Heusen | TrustRadius Reviewer

Pricing Details

Catchpoint

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Catchpoint Editions & Modules

Additional Pricing Details
- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking

Datadog

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

$0 Up to 5 hosts

Datadog Editions & Modules

On-premise Edition
Infrastructure$15.001
Log Management$1.272
APM$31.003
  1. Per Host Per Month
  2. Per Million Log Events
  3. Per Host Per Month
SaaS Edition
Free$01
Standard$15/host2
EnterpriseCustom3
  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
Additional Pricing Details

Likelihood to Renew

Catchpoint

Catchpoint 9.1
Based on 1 answer
Great and convenient to use.
Anonymous | TrustRadius Reviewer

Datadog

No score
No answers yet
No answers on this topic

Usability

Catchpoint

Catchpoint 5.5
Based on 2 answers
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
Anonymous | TrustRadius Reviewer

Datadog

Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
Anonymous | TrustRadius Reviewer

Support Rating

Catchpoint

Catchpoint 8.9
Based on 48 answers
I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!
Anonymous | TrustRadius Reviewer

Datadog

Datadog 8.8
Based on 10 answers
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Catchpoint

Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
Brian Gill | TrustRadius Reviewer

Datadog

We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
Anonymous | TrustRadius Reviewer

Return on Investment

Catchpoint

  • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
  • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
  • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
Anonymous | TrustRadius Reviewer

Datadog

  • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
  • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Rajeshh Raghavan | TrustRadius Reviewer

Screenshots

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