Chargebee vs. Chargent

Chargebee

Chargebee

78 Reviews and Ratings

Chargent

Chargent

7 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Chargebee	Score 8.4 out of 10	N/A	ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.	$599 per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Chargent	Score 9.5 out of 10	N/A	Chargent is a Salesforce app from AppFrontier LLC that providers payment processing functionality in Salesforce and provides a point of sale solution in an app; Chargent integrates with a number of popular payment gateways (e.g. Authorize.net, Stripe, etc.). Chargent can also be configured to manage recurrent billing and subscriptions.	N/A

Pricing

Chargebee

Chargent

Editions & Modules

Scale: $599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Enterprise: Contact sales team

No answers on this topic

Offerings

Pricing Offerings
Chargebee	Chargent
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

No transaction based fees. No setup cost.

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More Pricing Information

Community Pulse
	Chargebee	Chargent
Considered Both Products	Chargebee Verified User Anonymous Chose Chargebee Pabbly, FastSpring, Braintree and a PayPal service Incentivized Helpful? Abhideep Jain Manager Consultant - Business Development Chose Chargebee Chargebee is much better in terms of clean intuitive product features, inbuilt analytics, and implementation support. Zoho has so many products and their focus is not their billing product. But they give free trials and you need to pay per licence only if you scale. overall, I … Incentivized Helpful? Rithvik Podduturi Founder Chose Chargebee Yes, it is one of the payments gateways but they have so many features like recurring subscriptions, invoicing, and all at very very affordable prices and with great support. I wish chargebee look at the pricing at least for developing countries like India. Incentivized Helpful? Verified User Anonymous Chose Chargebee We looked at Stripe for a while, just based off of previous knowledge and awareness of the system. Chargebee's design and interface stood out against other SaaS platforms and the integration you have while using it is a must have. Maximizing revenue was a focal point and the … Incentivized Helpful? SS Shivam Shrivastava DEVOPS Consultant Chose Chargebee One of the easiest and cheapest way in order to work on the separate billing system which includes sales in the production also maintains in order to collect payments from different payment gateway which is one of the easiest task in the beginning for the procedure and provide … Incentivized Helpful? Verified User Anonymous Chose Chargebee Chargebee was our best option with Shopify being used for orders. I miss Chargify, but that only works well with Wordpress. Recharge was problematic in the past, but they may be better now. Chargebee allows us to make our own bulk edits to subs, while Recharge required … Incentivized Helpful? Verified User Anonymous Chose Chargebee Chargebee stands out among other service providers because of its user-friendly interface and accessibility. The documentation is also very extensive and gives developers a lot of options. It connects all of our client billing information into our database, which our sales … Incentivized Helpful? Verified User Anonymous Chose Chargebee Chargebee is a class apart from Zoho books - better in all aspects - better interface, more functionalities, integrations that actually work, responsive support, customisable automated reporting, more customizability. The only difference is pricing - Zoho comes at about 10% of … Incentivized Helpful? Shivam Shrivastava Technical Consultant Chose Chargebee The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features. Incentivized Helpful? Verified User Anonymous Chose Chargebee I was using just Authorize.Net for recurring billing. Chargebee is better for automatic emails, but that's it. Wish I would not have made this change. Incentivized Helpful? Verified User Anonymous Chose Chargebee We evaluated Chargebee vs. Zuora and Stripe. Zuora has a lot of enterprise-level companies, so from an optics perspective is "safer", but we found their integration to be more difficult, their cost to be more expensive, their UI to be more complicated, and their APIs to be … Incentivized Helpful? Will Goad Sr Director of Implementation Chose Chargebee I believe that for monthly subscription payments, Chargebee is easier to navigate and use than SaaSoptics. That said, I believe it lacks some of the advanced functionality. While I’m not fully sure if that is the case, I think that maybe due to its goals being different. The … Incentivized Helpful? jeffrey samorano Owner/Founder Chose Chargebee I considered using WooCommerce, cart66, Sam cart, Shopify, big commerce, and a few others I can't recall at the moment. Each one of those options had either limiting abilities to create flexible plans or required expensive add-ons that would make it the timeline to … Incentivized Helpful? Verified User Anonymous Chose Chargebee It was too troublesome to use Stripe. Connecting Stripe to Chargebee was so much easier and the invoices were exactly how I wanted them to be. It was just easier to organize all your plans in Chargebee, and I loved the numerous type of emails you could send out to … Incentivized Helpful? Dailius Wilson VP Sales & Growth Marketing Chose Chargebee A strong balance between flexibility and simplicity -- Chargebee has proved to be a product that is well liked across the organization, and from a technical standpoint does not present too many hiccups for our developers. We also feel the pricepoint is good in a market which … Incentivized Helpful? Gabriel Stein Founder Chose Chargebee I've used them all and most of them are either: Too expensive (charging high %) Awful products (not enough features or bad UI/UX) Incentivized Helpful? Matt Heerema Owner & Director Chose Chargebee Chargebee's price per feature set beat out Recurly, it's the closest competitor that we evaluated. Its automated subscription billing was a core feature over Xero (our accounting and invoicing system, which we still use in tandem with Chargebee). Stripe's new features that just … Incentivized Helpful? Vivek Khandelwal Founder Chose Chargebee Launch plan, Support, API's - everything was amazing for Chargebee. So much that we never really evaluated Chargify. Incentivized Helpful? Brad Henderson Co-Founder/Chief Janitor Chose Chargebee Honestly I didn't look into recurly much, nor have I used them because it was a lot more expensive (for an early stage startup like ours was when we started using it). At least as far as I recall, they could have changed their pricing structure but they don't list their pricing … Incentivized Helpful?	Chargent HW Hayden Whitworth CEO (Chief Executive Officer) Chose Chargent Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting. Incentivized Helpful? Steve Stessman Vice President of National Retail Sales Chose Chargent I selected Chargent because they were the only solution that could take care of terminal payments - online payments - do payment requests - schedule future payments based on order status. All the while storing this in our Salesforce instance securely. Incentivized Helpful? Verified User Anonymous Chose Chargent Chargent has less built-in features, but a lower processing fee. We can build out additional functionality as needed. Incentivized Helpful? Ahmed Bajwa Sr Salesforce.com Business Systems Analyst Chose Chargent Chargent was already implemented in the system I inherited. It's a great product that keeps improving and the customer support is excellent. Incentivized Helpful?

Best Alternatives
	Chargebee	Chargent
Small Businesses	WooCommerce Subscriptions Score 8.7 out of 10	Square POS Score 9.0 out of 10
Medium-sized Companies	Sage Intacct Score 8.6 out of 10	Epicor Eagle Score 7.9 out of 10
Enterprises	Agentforce Revenue Management Score 8.6 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Chargebee	Chargent
Likelihood to Recommend	7.2 (0 ratings)	9.6 (0 ratings)
Usability	7.0 (0 ratings)	- (0 ratings)
Support Rating	8.0 (0 ratings)	9.6 (0 ratings)

User Testimonials
	Chargebee	Chargent
Likelihood to Recommend	Chargebee is also one of the best platform in order to provide proper billing management to the customers by providing their configuration needs to be corrected in order to deploy and made the connection relevant to the specific position which is one of the best usecase.It also provides support in order to rectifying issues. Incentivized Shivam Shrivastava Technical Consultant Read full review	It was extremely useful for our business as we built a lot of workflow in Salesforce centered around having received deposits or payments from customers. Chargent provides a force.com site which allows customers to pay online directly without interacting with any agents. You can integrate the transaction data directly into your ERP or accounting software. Incentivized Ahmed Bajwa Sr Salesforce.com Business Systems Analyst Read full review
Pros	Reliable: We've had virtually no issues since launch. Care about customers: Chargebee's account managers/support team have always been very helpful/responsive. Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter. Incentivized Verified User Anonymous Read full review	Low-cost payment processor Stable, well supported Salesforce integration Allows you the flexibility to configure as you like Incentivized Verified User Anonymous Read full review
Cons	[I feel] customer service never actually fixes any problems. They make you gather information they easily could, write up a big report of the problem, and then tell you why it's not working (usually not even correct). [In my experience] they never actually solve a problem. Not to mention, [in my experience] you can never speak with anyone immediately and coms turnaround is usually over 24 hours. So far, I can not get my customers to checkout online, even after hiring professional developers to help. [I believe] QBO sync is a mess. My account is set up to send payment tokens to Authorize.Net, and no matter how much I disable every possible security feature, I still have 100's of declined cards, that work perfectly well. Verified User Anonymous Read full review	For us, there is not much I can think of that could be improved. Incentivized HW Hayden Whitworth CEO (Chief Executive Officer) Read full review
Usability	It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed. Incentivized Verified User Anonymous Read full review	No answers on this topic
Support Rating	Chargebee is simple to use, and we have had little need for support. Incentivized Will Goad Sr Director of Implementation Read full review	The company founders are quick to respond to any questions or issues and are obviously very well educated on their product. They have helped us brainstorm solutions that go beyond the scope of their product and generally provide an excellent customer experience. Incentivized Ahmed Bajwa Sr Salesforce.com Business Systems Analyst Read full review
Alternatives Considered	Chargebee is a class apart from Zoho Books - better in all aspects - better interface, more functionalities, integrations that actually work, responsive support, customisable automated reporting, more customizability. The only difference is pricing - Zoho comes at about 10% of what Chargebee costs. So for startups looking to graduate from Google Sheets and on a budget - Zoho will serve your purposes - but eventually will have to move to something like a Chargebee. Incentivized Verified User Anonymous Read full review	Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting. Incentivized HW Hayden Whitworth CEO (Chief Executive Officer) Read full review
Return on Investment	Chargebee has allowed us to focus on the most important part of our business: the product, instead of cumbersome development to manage subscriptions. The time ROI that it saved allowing us to get our product to market was invaluable. Chargebee also made sense financially. Paying the subscription was far cheaper than developing something similar (or even far inferior) ourselves Overall it's saved us quite a bit of time, money, and allows employees to easily manage subscriptions which is extremely important to us. Incentivized Brad Henderson Co-Founder/Chief Janitor Read full review	Reduced fees by .25% Reduced bad debt by 400K Incentivized Steve Stessman Vice President of National Retail Sales Read full review
ScreenShots	Chargebee Screenshots