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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chargebee

    Score8.5 out of 10
    N/AChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.

    $599

    per month for up to USD 100K of billing per month; 0.75% on billing thereafter

    Shopify Plus

    Score8.9 out of 10
    N/AShopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.

    $2,300

    per month with a 3-year commitment

    Pricing
    ChargebeeShopify Plus
    Editions & Modules
    Scale
    $599
    per month for up to USD 100K of billing per month; 0.75% on billing thereafter
    Enterprise
    Contact sales team
    3-year term
    $2300
    per month
    1-year term
    $2500
    per month
    Offerings
    Pricing Offerings
    ChargebeeShopify Plus
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo transaction based fees. No setup cost.—
    More Pricing Information
    Community Pulse
    ChargebeeShopify Plus
    Considered Both Products
    Chargebee
    No answer on this topic
    Shopify
    No answer on this topic
    Key User Insights
    Would buy again
    77%
    Would buy again
    10 Answers
    96%
    Would buy again
    25 Answers
    Delivers good value for the price
    69%
    Delivers good value for the price
    9 Answers
    96%
    Delivers good value for the price
    25 Answers
    Happy with the feature set
    77%
    Happy with the feature set
    10 Answers
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    96%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    57%
    Implementation went as expected
    4 Answers
    96%
    Implementation went as expected
    22 Answers
    Features
    ChargebeeShopify Plus
    Online Storefront
    Comparison of Online Storefront features of Chargebee and Shopify Plus
    Feature
    Chargebee
    -
    Ratings
    Shopify Plus
    8.4
    45 Ratings
    7% above category average
    Product catalog & listings00 Ratings8.743 Ratings
    Product management00 Ratings8.644 Ratings
    Bulk product upload00 Ratings8.540 Ratings
    Branding00 Ratings8.442 Ratings
    Mobile storefront00 Ratings8.643 Ratings
    Product variations00 Ratings7.443 Ratings
    Website integration00 Ratings8.339 Ratings
    Visual customization00 Ratings8.343 Ratings
    CMS00 Ratings8.940 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Chargebee and Shopify Plus
    Feature
    Chargebee
    -
    Ratings
    Shopify Plus
    8.8
    44 Ratings
    14% above category average
    Abandoned cart recovery00 Ratings8.842 Ratings
    Checkout user experience00 Ratings8.743 Ratings
    Online Payment System
    Comparison of Online Payment System features of Chargebee and Shopify Plus
    Feature
    Chargebee
    -
    Ratings
    Shopify Plus
    8.6
    42 Ratings
    3% above category average
    eCommerce security00 Ratings8.642 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Chargebee and Shopify Plus
    Feature
    Chargebee
    -
    Ratings
    Shopify Plus
    8.6
    44 Ratings
    11% above category average
    Promotions & discounts00 Ratings8.743 Ratings
    Personalized recommendations00 Ratings8.638 Ratings
    SEO00 Ratings8.643 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Chargebee and Shopify Plus
    Feature
    Chargebee
    -
    Ratings
    Shopify Plus
    8.2
    43 Ratings
    2% above category average
    Order processing00 Ratings8.743 Ratings
    Inventory management00 Ratings8.242 Ratings
    Shipping00 Ratings8.042 Ratings
    Custom functionality00 Ratings8.142 Ratings
    Best Alternatives
    ChargebeeShopify Plus
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Maxio
    Score8.1 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    Zuora
    Score8.5 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChargebeeShopify Plus
    Likelihood to Recommend
    7.1
    (22 ratings)
    8.8
    (45 ratings)
    Usability
    7.0
    (2 ratings)
    8.8
    (12 ratings)
    Support Rating
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ChargebeeShopify Plus
    Likelihood to Recommend
    Chargebee
    Well-suited:
    • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
    • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
    Incentivized
    Read full review
    Shopify
    Shopify Plus makes order management simple and less error prone. Connecting our ERP allows us to seamlessly manage our product listings, fulfill orders, and sync customer data. Limitations to the number of product variants requires attention from our staff to make sure our products sync without issue. Other than being arbitrary, there's really no need to limit the number of product variants.
    Incentivized
    Read full review
    Pros
    Chargebee
    • Reliable: We've had virtually no issues since launch.
    • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
    • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
    Incentivized
    Read full review
    Shopify
    • Syncs directly with ShipBob WMS.
    • Shopify Scripts and the Script Editors allows us to tailor our checkout screen.
    • Gives us advanced sales reporting, showing trends, performance, year to year, and even projections.
    • Scalable for high volume, handles spikes in traffic without downtime.
    Incentivized
    Read full review
    Cons
    Chargebee
    • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
    • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
    • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
    Incentivized
    Read full review
    Shopify
    • When linking to our communication service some customers have several emails with orders and only one email generates orders. It would be nice if we could combine all of this information into one account.
    • If a customer has multiple accounts you are also unable to edit the email address as it is already used, another reason merging accounts would be helpful.
    • Some of the processes in Shopify are too easy to complete. I’m certain scenarios a peony of “are you sure you would like to complete(this action)” would be extremely helpful and avoid mistakes that are not reversible.
    Incentivized
    Read full review
    Usability
    Chargebee
    It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
    Incentivized
    Read full review
    Shopify
    It is extremely easy for merchants to get to know how Shopify Plus works. Comparitive to other platforms such as Magento and WooCommerce it is extremely lean and easy to operate, meaning clients who migrate over to it find it very intuitive to use. There is also a lot of guides and up to date information online
    Incentivized
    Read full review
    Support Rating
    Chargebee
    Chargebee is simple to use, and we have had little need for support.
    Incentivized
    Read full review
    Shopify
    Always are quick to answer our questions and help us find a solution
    Incentivized
    Read full review
    Alternatives Considered
    Chargebee
    The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
    Incentivized
    Read full review
    Shopify
    Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
    Incentivized
    Read full review
    Return on Investment
    Chargebee
    • It was a step in the right direction compared to ReCharge
    • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
    • Now, we are seeing some positive results (after some costly updating from our end)
    Incentivized
    Read full review
    Shopify
    • The pricing of Shopify Plus over the regular Shopify Account solution is about 10x if not 20x the cost. But with this cost comes the increased reliability and trust you have in your eCommerce Software solution/website. We still have a great ROI with the Shopify Plus Pricing.
    • With Shopify Plus, we have been able to drill deeper into a more robust eCommerce experience for our customers
    • With Shopify Plus, we have been able to customize our Website further with recommended apps, features, and customizations based on our Dedicated Account Reps expertise.
    Incentivized
    Read full review
    ScreenShots

    Chargebee Screenshots

    Screenshot of Chargebee's metrics and reportingScreenshot of the Recurring Business Command CentreScreenshot of customer subscription nanagement organized onto a single page, where users can change plans, edit card details, add add-ons, apply credits, apply ad hoc charges and delay billing dateScreenshot of the customizable hosted checkout page

    Shopify Plus Screenshots

    Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.Screenshot of Your Shopify Plus store is ready for mobile commerce. Customers can browse and buy from your store with an optimized experience on device.Screenshot of Editing products across sales channels.Screenshot of Easily edit colours, typography, settings, and drag and drop sections for each of your store's templates with the theme editor.