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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cheetah Digital

    Score8 out of 10
    N/ADesigned for high-volume, cross-channel campaigns, Cheetah Digital is used by marketers to deliver highly personalized, contextual communications across various channels including email, SMS, push, mobile wallet, direct mail, and social.N/A

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Pricing
    Cheetah DigitalJotform
    Editions & Modules
    No answers on this topic
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Cheetah DigitalJotform
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cheetah DigitalJotform
    Considered Both Products
    Zeta Global
    No answer on this topic
    Jotform
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    151 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    152 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    100 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    136 Answers
    Features
    Cheetah DigitalJotform
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Cheetah Digital and Jotform
    Feature
    Cheetah Digital
    -
    Ratings
    Jotform
    8.0
    164 Ratings
    1% below category average
    Survey templates00 Ratings9.0140 Ratings
    Themes00 Ratings7.7148 Ratings
    Custom logo/branding00 Ratings7.3153 Ratings
    Survey Content
    Comparison of Survey Content features of Cheetah Digital and Jotform
    Feature
    Cheetah Digital
    -
    Ratings
    Jotform
    9.4
    151 Ratings
    10% above category average
    Changes to live survey00 Ratings9.7126 Ratings
    Question design help00 Ratings9.6124 Ratings
    Multiple question types00 Ratings8.9148 Ratings
    Survey Logic
    Comparison of Survey Logic features of Cheetah Digital and Jotform
    Feature
    Cheetah Digital
    -
    Ratings
    Jotform
    9.8
    127 Ratings
    16% above category average
    Survey logic flexibility00 Ratings9.8127 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Cheetah Digital and Jotform
    Feature
    Cheetah Digital
    -
    Ratings
    Jotform
    8.6
    154 Ratings
    6% above category average
    Response tracking00 Ratings8.4145 Ratings
    Data export00 Ratings9.1147 Ratings
    Standard reports00 Ratings8.2133 Ratings
    Custom reports00 Ratings8.6125 Ratings
    Analytics00 Ratings8.9114 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Cheetah Digital and Jotform
    Feature
    Cheetah Digital
    -
    Ratings
    Jotform
    9.4
    127 Ratings
    8% above category average
    Access controls00 Ratings9.4123 Ratings
    Compliance00 Ratings9.4116 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Cheetah Digital and Jotform
    Feature
    Cheetah Digital
    -
    Ratings
    Jotform
    8.4
    96 Ratings
    4% above category average
    Vendor-offered crowdsourcing00 Ratings7.575 Ratings
    Respondent restrictions00 Ratings9.496 Ratings
    Best Alternatives
    Cheetah DigitalJotform
    Small Businesses
    Listrak
    Score10 out of 10
    Zoho Forms
    Score9.2 out of 10
    Medium-sized Companies
    Sailthru
    Score5.3 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Listrak
    Score10 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cheetah DigitalJotform
    Likelihood to Recommend
    8.0
    (13 ratings)
    8.5
    (185 ratings)
    Likelihood to Renew
    7.6
    (3 ratings)
    9.4
    (7 ratings)
    Usability
    4.0
    (1 ratings)
    8.6
    (131 ratings)
    Support Rating
    6.8
    (3 ratings)
    7.4
    (81 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cheetah DigitalJotform
    Likelihood to Recommend
    Zeta Global
    I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.
    Read full review
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Pros
    Zeta Global
    • Internal management - This is a great web-based tool that allows our users to see what emails go to whom.
    • Organization - Many layers of organization for templates since there are many types of remarketing emails that we send out.
    • Historical Records - CheetahMail sends us the raw text files of all email actions so we can upload them to our database.
    Incentivized
    Read full review
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Cons
    Zeta Global
    • The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)
    Incentivized
    Read full review
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Likelihood to Renew
    Zeta Global
    As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,
    Read full review
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Usability
    Zeta Global
    CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.
    Read full review
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Support Rating
    Zeta Global
    I've been very satisfied with the support given by Cheetah, they are always asking and looking for areas where they can help you improve upon your business. They are very knowledgeable and are able to quickly find any answer you are looking for.
    Incentivized
    Read full review
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Implementation Rating
    Zeta Global
    No answers on this topic
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Alternatives Considered
    Zeta Global
    I believe Cheetah DMS is a bit more complete and a lot more complex to use than Mailchimp. Mailchimp was born as a mail marketing service while Cheetah has always worked across the whole online advertising spectrum making it a better solution for clients that need a certain level of service and sophistication.
    Incentivized
    Read full review
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Return on Investment
    Zeta Global
    • Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
    • Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.
    Incentivized
    Read full review
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    ScreenShots

    Jotform Screenshots

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