What users are saying about
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Top Rated
43 Ratings
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Top Rated
322 Ratings

Chili Piper

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Top Rated
43 Ratings
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Score 8.4 out of 100

HubSpot Sales Hub

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322 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Chili Piper

Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
Anonymous | TrustRadius Reviewer

HubSpot Sales Hub

If you have a large sales team the HubSpot professional suite at $800 dollars a month is well suited, it comes with a lot of functionalities that lets you automatize tasks and keep control of your leads and progression of each deal. For a small sales team, it is a lot harder because the cost for 3-4 people goes up. They should have an overall cost but it would be good if they had an individual cost for smaller companies that includes all features.
Ana Dawson | TrustRadius Reviewer

Pros

Chili Piper

  • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
  • Meeting Buffer functionality assures that AEs won't be booked back-to back.
  • I can send the link to each of my meeting templates for different prospects
Kathryn Penner | TrustRadius Reviewer

HubSpot Sales Hub

  • Provides a streamlined system for creating, sending, and tracking automated email campaigns to current customers as well as cold prospects. This is a huge benefit for my sales team in that we can have a one-stop-shop for prospect engagement management.
  • Playbooks in HubSpot Sales Hub has been a lifesaver by giving my sales team the step-by-step tools in order to present the best prospect discovery calls and demos. It's a simple process to follow but super effective!
  • One of the areas that Hubspot does incredibly well is they provide score rating for each and every prospect within our CRM. The score rating is based upon prospect engagement to email outreach allowing my sales team to prioritize cold/hot leads and to focus on the higher engaged prospects.
  • Another big benefit we've experienced is that HubSpot Sales Hub integrates with our CRM allowing a streamlined tech stack. This saves my sales team a lot of time managing both the CRM and HubSpot Sales Hub.
Anonymous | TrustRadius Reviewer

Cons

Chili Piper

  • They are continually improving their offering and we've seen great leaps over the past 2 years.
  • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
  • Faster load times, but we can’t complain too much!
Jonathan Jerozal | TrustRadius Reviewer

HubSpot Sales Hub

  • Search feature is horrible. When you have a prospect on the phone and you type in their name or company it isn't always visible. You have to use emails, otherwise all other searches are suspect and have to double and triple checked.... tough to do when talking to a prospect.
  • Deal cards need to be MORE customizable (last update aside). There needs to be control (more) on what is presented on the card. Also, the order in which the cards are visible should be customizable. Allow the organization to sequence.
  • The ability to create "online reports" dynamically. Simply allow me to create a report on needed criteria and then publish the report in a custom URL that I can share with non-HubSpot users. This can be used to share with my vendors, dealers, partners who I would never allow in my system but I want to provide visibility
Ed Romaine | TrustRadius Reviewer

Likelihood to Renew

Chili Piper

No score
No answers yet
No answers on this topic

HubSpot Sales Hub

HubSpot Sales Hub 8.0
Based on 5 answers
HubSpot sales has allowed all of our teams company-wide to communicate and keep all of our information secure and organized. We are able to save time and money by using this platform, and we could not imagine turning back to the way things used to be done. We are so thankful for HubSpot Sales!
Danielle A. Pingitore | TrustRadius Reviewer

Usability

Chili Piper

No score
No answers yet
No answers on this topic

HubSpot Sales Hub

HubSpot Sales Hub 8.8
Based on 5 answers
It's totally clean, consistent, and easy to use/understand. I love everything about this tool! From Gmail to being in the platform everything looks similar, is orange and easy to find, and very clear and user friendly. It's intuitive and hey, if my sales reps are using it it must be good and simple!
Stephanie Casstevens | TrustRadius Reviewer

Support Rating

Chili Piper

Chili Piper 8.2
Based on 16 answers
  • Support was very responsive during our integration phase, and after that too.
  • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
Sasha Galkova | TrustRadius Reviewer

HubSpot Sales Hub

HubSpot Sales Hub 8.3
Based on 6 answers
Usually pretty responsible and friendly and have had my questions circled back on. However, they haven't been able to answer several of the more in-depth questions I have had, but those questions may have been way too nuanced and specific so I would give the benefit of the doubt.
Anonymous | TrustRadius Reviewer

Implementation Rating

Chili Piper

No score
No answers yet
No answers on this topic

HubSpot Sales Hub

HubSpot Sales Hub 9.1
Based on 2 answers
It was not only SUPER easy to implement, we had some amazing support from HubSpot. They scheduled a call to go over each individual tool with our team and provided guidance and best practices plus answered any questions are new users had. It was wonderful and really helped them get started confidently
Stephanie Casstevens | TrustRadius Reviewer

Alternatives Considered

Chili Piper

As a startup Google calendars were adequate. But as the company grew, the ability to schedule multiple teams and even multiple sales team we had to have a way to allow a logical way to see and schedule the appropriate team. Also giving customers to schedule with certain departments. We felt Chili Piper was our best solution.
Jon S | TrustRadius Reviewer

HubSpot Sales Hub

kvCORE is provided by our brokerage. It is great, but more techie and complicated than I like. There are 10 videos on how to use it. They say the BEST CRM you can have is the ONE YOU USE. So, HubSpot [Sales Hub] allows me to use it without having to know anything different than using my Gmail. The dashboard and all the functions are simple, look familiar, and work the way you would expect them to.
Arcoma L. Lambert | TrustRadius Reviewer

Return on Investment

Chili Piper

  • More demos held by simplifying the scheduling process. More demos = more opportunities
  • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
  • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
Anonymous | TrustRadius Reviewer

HubSpot Sales Hub

  • We are able to consistently hit our outreach goals every week of 160 emails per SDR and BD. Sending 160 emails used to take us about 20 hours / SDR / week, and now it takes about 5-7 hours / SDR / week, based on the Sales tools.
  • We've gotten to within 75% accuracy on our sales forecasts by analyzing our Hubspot reports, and better understanding the predictability of our revenue.
  • We have saved hundreds of hours in sales training by onboarding new SDRs and BDs using Hubspot's templates and sequences.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Chili Piper

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Chili Piper Editions & Modules

Edition
Free$01
Spicy$151
Hot$251
Concierge$2002
Concierge Live$3502
  1. per user, per month
  2. flat per month
Additional Pricing Details
Onboarding and Support are included at no additional charge.

HubSpot Sales Hub

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HubSpot Sales Hub Editions & Modules

Additional Pricing Details

Add comparison