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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    ConceptDraw DIAGRAM

    Score5.5 out of 10
    N/AConceptDraw DIAGRAM is an on-premise diagramming tool that, according to the vendor, allows users to create designs of any complexity level either on Macintosh or Windows, regardless of the platform being used. Users can install the same license of ConceptDraw DIAGRAM on multiple computers. The vendor also offers a number of add-ons, called "solutions". The product comes with a number of built-in stencils and templates that cover different areas and fields such…N/A
    Pricing
    Chrome Remote DesktopConceptDraw DIAGRAM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Chrome Remote DesktopConceptDraw DIAGRAM
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Price varies for Individual, Commercial, Academic, Nonprofit and Government
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopConceptDraw DIAGRAM
    Considered Both Products
    Google
    No answer on this topic
    CS Odessa LLC
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Chrome Remote DesktopConceptDraw DIAGRAM
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and ConceptDraw DIAGRAM
    Feature
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    ConceptDraw DIAGRAM
    -
    Ratings
    Screen sharing6.720 Ratings00 Ratings
    File transfer7.611 Ratings00 Ratings
    Instant message7.06 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
    Access to sleeping/powered-off computers9.610 Ratings00 Ratings
    Over-the-Internet remote session9.221 Ratings00 Ratings
    Initiate remote control from mobile8.017 Ratings00 Ratings
    Remote management of servers & workstations9.319 Ratings00 Ratings
    Remote Active Directory® management7.05 Ratings00 Ratings
    Centralized management dashboard9.08 Ratings00 Ratings
    Session record9.05 Ratings00 Ratings
    Annotations9.04 Ratings00 Ratings
    Monitoring and Alerts9.04 Ratings00 Ratings
    Multi-platform remote control7.015 Ratings00 Ratings
    Best Alternatives
    Chrome Remote DesktopConceptDraw DIAGRAM
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    OmniGraffle
    Score9.8 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    OmniGraffle
    Score9.8 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    OmniGraffle
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chrome Remote DesktopConceptDraw DIAGRAM
    Likelihood to Recommend
    9.5
    (21 ratings)
    9.1
    (6 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (7 ratings)
    9.1
    (2 ratings)
    Support Rating
    3.8
    (7 ratings)
    9.0
    (4 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Chrome Remote DesktopConceptDraw DIAGRAM
    Likelihood to Recommend
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
    Read full review
    CS Odessa LLC
    Great for anything that you would use Microsoft Visio for. It is a great software and has a great team behind it. At the end of the day, it will do everything that you need it to and it looks like they are always expanding. I have been surprised by their product and plan to continue to use it in my nonprofit role. If you are hesitant, don't be, it is everything Visio is plus more.
    Incentivized
    Read full review
    Pros
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
    Read full review
    CS Odessa LLC
    • Multiple templates
    • Integration with other tools in the suite
    • An extensive set of samples and examples showing the usage of various types of diagrams
    Incentivized
    Read full review
    Cons
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
    Read full review
    CS Odessa LLC
    • Keyboard shortcuts are non-intuitive
    • Re-scaling can be tricky if you don't set the page up correctly at the beginning of your project
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
    Read full review
    CS Odessa LLC
    No answers on this topic
    Usability
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
    Read full review
    CS Odessa LLC
    It needs a bunch of work. For the price it could be better. And even though I am using it still I find it very difficult to use but I make it work
    Incentivized
    Read full review
    Support Rating
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
    Read full review
    CS Odessa LLC
    I've never had any major problems with the ConceptDraw team. Actually, they update their software frequently. It's always small updates, but they're necessary to make sure it will work properly. I had a question one time and decided to send to them. The problem was solved in less than three hours, which I believe is a really good point to consider.
    Read full review
    Implementation Rating
    Google
    None, its quick and easy
    Incentivized
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    CS Odessa LLC
    No answers on this topic
    Alternatives Considered
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
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    CS Odessa LLC
    Cheaper, lower learning curve. Looked for something that would meet our needs and allow us to quickly diagram a database and process maps. I have been using this in place of Visio and the one-time purchase is much better than a Microsoft sub. Looking forward to using this software in the future and hoping to get a copy for college classes as well in Database Design.
    Incentivized
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    Return on Investment
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
    Read full review
    CS Odessa LLC
    • Saved time
    • Helps with conveying message properly across team so increased efficiency
    • I came to know of many new diagraming techniques by seeing solutions built into ConceptDraw.
    Incentivized
    Read full review
    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.

    ConceptDraw DIAGRAM Screenshots

    Screenshot of Landscape&Garden PlanScreenshot of Flat Interior DesignScreenshot of PM ScrumScreenshot of Customer Journey MappingScreenshot of Family Tree Diagram: Autosomal Dominant Pedigree ChartScreenshot of Business Process Cross-Functional Flowchart: Stockbridge System