Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Board Series
Score 7.9 out of 10
N/A
The Cisco Board Series offers room devices for hybrid teamwork. Its latest generation models, the Board Pro 55 and Board Pro 75, bring video conferencing and co-creation to small and medium-sized workspaces, conference rooms, and ideation spaces. These room devices feature an AI-powered chipset, a responsive, 55- or 75-inch touch screen, speaker-tracking dual cameras, built-in speakers and microphones, and a versatile set of mounting and peripheral options. Users can join any video meeting,…N/A
Zoom Workplace
Score 8.1 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$15.99
per month per user
Pricing
Cisco Board SeriesZoom Workplace
Editions & Modules
No answers on this topic
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
Cisco Board SeriesZoom Workplace
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Board SeriesZoom Workplace
Considered Both Products
Cisco Board Series
Chose Cisco Board Series
Comparing the interactive displays from Avacor, GoTo Meeting, and Zoom Workplace, it is possible to note that Cisco Board Series is equipped with AI and has the integration opportunities. Although many other displays provide touch capabilities similar to those of the Cisco …
Chose Cisco Board Series
WebEx is inferior compared to Google Meet and Zoom. We chose WebEx as some of our clients use WebEx and we wanted to have commonality. For a majority of our work, we use alternate tools. Other tools have easy integration with email / work suites. WebEx is late to the game and …
Chose Cisco Board Series
Cisco Webex Board Series is similar to zoom but has great other features that allow for collaboration and work spaces in breakout rooms. It provides a series of widgets and features to utilize. Cisco Webex Board Series also allows for great invites and host abilities to allow …
Chose Cisco Board Series
I'd say the whiteboard feature has become very useful. There we can do our sketches and write your notes using different colors, font sizes, etc. We can also send this content to any other team members instantly via e-mail. With the latest technology they are using, we managed …
Zoom Workplace

No answer on this topic

Features
Cisco Board SeriesZoom Workplace
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Cisco Board Series
-
Ratings
Zoom Workplace
8.0
915 Ratings
3% below category average
High quality audio00 Ratings8.0909 Ratings
High quality video00 Ratings7.9907 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Cisco Board Series
-
Ratings
Zoom Workplace
7.9
913 Ratings
2% below category average
Desktop sharing00 Ratings8.7912 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cisco Board Series
-
Ratings
Zoom Workplace
8.2
918 Ratings
0% above category average
Calendar integration00 Ratings8.2832 Ratings
Meeting initiation00 Ratings8.8893 Ratings
Record meetings / events00 Ratings8.8867 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cisco Board Series
-
Ratings
Zoom Workplace
7.4
793 Ratings
7% below category average
Live chat00 Ratings7.9775 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cisco Board Series
-
Ratings
Zoom Workplace
8.3
779 Ratings
7% above category average
User authentication00 Ratings8.0682 Ratings
Participant roles & permissions00 Ratings8.0746 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco Board Series
-
Ratings
Zoom Workplace
7.4
171 Ratings
11% below category average
Hosted PBX00 Ratings7.082 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.2101 Ratings
Directory of employee names00 Ratings8.0157 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco Board Series
-
Ratings
Zoom Workplace
7.8
188 Ratings
7% below category average
Answering rules00 Ratings7.8143 Ratings
Call recording00 Ratings9.0170 Ratings
Call park00 Ratings7.7109 Ratings
Call screening00 Ratings7.5121 Ratings
Message alerts00 Ratings7.7151 Ratings
Business SMS/External Messaging00 Ratings7.8100 Ratings
Voicemail Transcription00 Ratings7.3140 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Cisco Board Series
-
Ratings
Zoom Workplace
8.1
212 Ratings
4% below category average
Mobile app for iOS00 Ratings8.7188 Ratings
Mobile app for Android00 Ratings7.6132 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Cisco Board Series
-
Ratings
Zoom Workplace
7.8
171 Ratings
2% below category average
Centralized communications management00 Ratings7.5139 Ratings
Team messaging00 Ratings7.8148 Ratings
Team document sharing00 Ratings8.3128 Ratings
Call and meeting analytics00 Ratings7.6141 Ratings
Best Alternatives
Cisco Board SeriesZoom Workplace
Small Businesses
GoTo Meeting
GoTo Meeting
Score 8.0 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.3 out of 10
Medium-sized Companies
Cisco Headsets
Cisco Headsets
Score 8.9 out of 10
Nextiva
Nextiva
Score 9.1 out of 10
Enterprises
Cisco Headsets
Cisco Headsets
Score 8.9 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Board SeriesZoom Workplace
Likelihood to Recommend
8.3
(64 ratings)
7.6
(967 ratings)
Likelihood to Renew
8.0
(2 ratings)
1.7
(21 ratings)
Usability
8.4
(60 ratings)
5.8
(41 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
9.0
(59 ratings)
1.2
(41 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
7.3
(8 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
Cisco Board SeriesZoom Workplace
Likelihood to Recommend
Cisco
When it comes to the functionality of the board's display in a hybrid meeting, the Cisco Board Series Pro does a good job of making remote participants feel included by clearly relaying In large conference rooms, the AI virtual lens and the camera views, such as the People Focus, make sure that all are visible.
Read full review
Zoom
* Onboarding new employees - adaptation is quick and easy for new employees - for phone and meeting use. * Administration is quick and easy as well as finding answers to the 'what ifs' * Delegation for scheduling and creating scheduler links - what an awesome process - delegation allows for ease of on-boarding new employees - pre-emptively setting up their meetings and orientations in advance of start date *AI summary - our development teams uses them for ALL meetings creating a great history and follow up process for the entire team
Read full review
Pros
Cisco
  • The Cisco Webex Board is a fully featured devices that gives users all they need to interact in practical meeting rooms with their colleagues.
  • It securely connects to our virtual teams. A high-resolution image of nearly the whole room is captured by a powerful camera.
  • This is entirely for industrial design. A more is enclosed by powerful microphones.
  • It's simple to install and use. It's a one-stop solution for all your needs.
  • It is a great quality collaborative experience, which is easy to use and touch based.
Read full review
Zoom
  • I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
  • I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
  • The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
Read full review
Cons
Cisco
  • It feels like affordability is a huge minus point in Webex because it can be too expensive to afford for a small to medium company
  • Wireless connectivity needs a good internet connection to have a seamless experience.
  • White board pen tool not precise with the screen location sometimes and refresh rate seems little low
Read full review
Zoom
  • Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
  • Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
  • Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
Read full review
Likelihood to Renew
Cisco
By leveraging the features of the Cisco Board, sales teams can deliver more engaging, interactive, and impactful presentations to clients, whether in-person or remotely, potentially leading to improved client relationships and increased sales effectiveness. We can easily train internal employees across multiple offices without the need to have them come into one site for training
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Cisco
It is very easy to use and pick up, even for people who haven't used these devices before. There can be some initial difficulty in knowing what to do and when, and the lack of remote control is a fairly big letdown. If the screen is far away from you, it is not great to have to keep getting up.
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Cisco
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Cisco
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Cisco
Cisco Webex Board Series comes from a reputed company like Cisco. They are known for their loyal customer base and a major reason for their customer base is their awesome customer support. They are quick to respond and the demo team explained very elaborately. The whole process was done within the given timeline. We are totally impressed by their support.
Read full review
Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
Implementation Rating
Cisco
No answers on this topic
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Read full review
Alternatives Considered
Cisco
The Cisco Webex Board is part of the Cisco product line and is really well integrated as such. We have been using Webex for meetings and so it felt Natural to leverage the tools made for this environment. It's quite seamless for our users, even the novice ones. The other key element is that we knew that this significant investment was for the long term, and we trust that Cisco will keep bringing innovation to add to the user experience.
Read full review
Zoom
Based on my experience with Teams, I like Zoom's messaging interface much better and Zoom seems to have better video quality. When I was evaluating different VoIP providers, Zoom Phone also had way more features and was much more stable than Teams Phone. I also evaluated Nextiva and did not its UI as much as the Zoom desktop app. Zoom Phone's pricing was also significantly better.
Read full review
Contract Terms and Pricing Model
Cisco
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Read full review
Scalability
Cisco
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Cisco
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Cisco
  • Increased Team Coordination: due to better communication, there was enhanced coordination in the completion of tasks.
  • Informed Decisions Making, A variety of strategic decisions have been made with analytics.
  • Sometimes the software has slightly slowed the decisions made in an organization due to the time it has taken in running the analysis.
Read full review
Zoom
  • Zoom, in essence, is how we deliver what we sell. Services delivered over Zoom account for 80% of our annual revenue.
  • Zoom saves me approximately 3 hours every week thanks to integrations with other software I use.
  • Zoom webinars have fueled my list growth.
Read full review
ScreenShots

Cisco Board Series Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.