What users are saying about
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Top Rated
3548 Ratings
46 Ratings
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Score 8.9 out of 100

Microsoft Teams

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Top Rated
3548 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

  • Microsoft Teams ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

6.8

Cisco Business Edition 7000

68%
7.9

Microsoft Teams

79%
Microsoft Teams ranks higher in 7/7 features

Task Management

7.4
74%
8 Ratings
8.1
81%
109 Ratings

Gantt Charts

7.1
71%
6 Ratings
7.2
72%
53 Ratings

Scheduling

7.2
72%
6 Ratings
8.7
87%
118 Ratings

Workflow Automation

7.2
72%
6 Ratings
7.6
76%
75 Ratings

Mobile Access

6.3
63%
8 Ratings
8.8
88%
138 Ratings

Search

6.8
68%
6 Ratings
7.7
77%
126 Ratings

Visual planning tools

6.0
60%
5 Ratings
7.3
73%
89 Ratings

Communication

6.0

Cisco Business Edition 7000

60%
8.3

Microsoft Teams

83%
Microsoft Teams ranks higher in 8/8 features

Chat

6.3
63%
7 Ratings
9.2
92%
152 Ratings

Notifications

6.4
64%
7 Ratings
8.6
86%
151 Ratings

Discussions

5.7
57%
7 Ratings
8.9
89%
141 Ratings

Surveys

6.3
63%
6 Ratings
7.5
75%
78 Ratings

Internal knowledgebase

6.2
62%
7 Ratings
7.6
76%
89 Ratings

Integrates with GoToMeeting

5.4
54%
4 Ratings
8.1
81%
42 Ratings

Integrates with Gmail and Google Hangouts

5.2
52%
5 Ratings
7.4
74%
37 Ratings

Integrates with Outlook

6.4
64%
6 Ratings
9.1
91%
133 Ratings

File Sharing & Management

6.4

Cisco Business Edition 7000

64%
8.1

Microsoft Teams

81%
Microsoft Teams ranks higher in 8/8 features

Versioning

5.6
56%
6 Ratings
8.1
81%
97 Ratings

Video files

6.9
69%
6 Ratings
8.0
80%
122 Ratings

Audio files

7.4
74%
7 Ratings
8.1
81%
121 Ratings

Document collaboration

6.4
64%
8 Ratings
8.5
85%
129 Ratings

Access control

5.9
59%
6 Ratings
8.4
84%
116 Ratings

Advanced security features

7.0
70%
8 Ratings
8.2
82%
91 Ratings

Integrates with Google Drive

5.1
51%
4 Ratings
7.6
76%
45 Ratings

Device sync

6.9
69%
6 Ratings
8.3
83%
93 Ratings

Attribute Ratings

  • Microsoft Teams is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Cisco Business Edition 7000

80%
9 Ratings
8.4

Microsoft Teams

84%
232 Ratings

Likelihood to Renew

Cisco Business Edition 7000

N/A
0 Ratings
9.7

Microsoft Teams

97%
8 Ratings

Usability

Cisco Business Edition 7000

N/A
0 Ratings
8.1

Microsoft Teams

81%
55 Ratings

Support Rating

Cisco Business Edition 7000

N/A
0 Ratings
7.9

Microsoft Teams

79%
197 Ratings

Implementation Rating

Cisco Business Edition 7000

N/A
0 Ratings
10.0

Microsoft Teams

100%
2 Ratings

Contract Terms and Pricing Model

Cisco Business Edition 7000

N/A
0 Ratings
6.3

Microsoft Teams

63%
9 Ratings

Professional Services

Cisco Business Edition 7000

N/A
0 Ratings
6.9

Microsoft Teams

69%
9 Ratings

Likelihood to Recommend

Cisco Business Edition 7000

It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
Alekh SK | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams is useful in the following scenarios. 1. It's useful for instant messaging where you can seamlessly connect with your colleagues using the chat feature. 2. Presence\Availability status of the colleagues can be seen which could be useful in deciding whether it's the right time now to contact the other person. 3. It can be used for making voice and video calls. 4. It can be used for presentation sharing.
RAJESH VENGILOT | TrustRadius Reviewer

Pros

Cisco Business Edition 7000

  • All in one platform that includes all the Cisco UC services in one appliance.
  • All the services are ready to use and preconfigured.
  • Tools available improve productivity and user experience.
Anonymous | TrustRadius Reviewer

Microsoft Teams

  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
Chris Gomez, SPHR | TrustRadius Reviewer

Cons

Cisco Business Edition 7000

  • More cloud based services need to be added to the default service package.
  • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
  • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
  • Call recording should be also built in.
Anonymous | TrustRadius Reviewer

Microsoft Teams

  • Sometimes pings are not instantaneous, especially when there are more than 100 participants in the Teams meeting
  • Gets hung up once in a while when the system is loading
  • Some headphone/Bluetooth connectivity issues. I turn on my Bluetooth just after receiving a Teams call notification. Sometimes the audio doesn't switch to Bluetooth and sometimes the sound is completely lost after connecting the call. In both cases, I had to completely reboot the system.
Sarath Kumar Pujari | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 7000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Business Edition 7000 Editions & Modules

Additional Pricing Details

Microsoft Teams

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$5 per month

Microsoft Teams Editions & Modules

Edition
Free$0.001
Microsoft 365 Business Basic$5.001
Microsoft 365 Business Standard$12.501
Office 365 E3$20.001
  1. per user/per month
Additional Pricing Details
Discounts are available for non profit organizations.

Likelihood to Renew

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 9.7
Based on 8 answers
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Phil Parrish | TrustRadius Reviewer

Usability

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 8.1
Based on 55 answers
The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 7.9
Based on 197 answers
I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
Rishav Raj | TrustRadius Reviewer

Implementation Rating

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 10.0
Based on 2 answers
because am using it without any problems
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 7000

I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
Anonymous | TrustRadius Reviewer

Microsoft Teams

I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than a stark and professional background of Teams.
Anonymous | TrustRadius Reviewer

Contract Terms and Pricing Model

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 6.3
Based on 9 answers
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
Anonymous | TrustRadius Reviewer

Professional Services

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 6.9
Based on 9 answers
We utilize Microsoft Teams for team meetings and internal communication, as well as the chat tool. Our team has been able to keep in touch and interact in real-time thanks to the Microsoft Teams platform. Microsoft Teams' various features, such as breakout areas, conference schedules, and job assignments, boost productivity and team communication significantly.
Sahid Kabir | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 7000

  • We were able to sell it to many customers and has proved beneficial always.
  • Less number of complaints.
  • Amazing support from Cisco TAC.
Ujjwal Goel | TrustRadius Reviewer

Microsoft Teams

  • I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
  • It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
  • It also gives us a more direct line to our manager if we need there input they can easily join our team chat.
Anonymous | TrustRadius Reviewer

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