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Cisco Catalyst SD-WAN vs. HCL Digital Experience vs. Sitecore Digital Experience Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Catalyst SD-WAN

    Score8.7 out of 10
    N/ACisco Catalyst SD-WAN is a software-defined wide area network solution designed to simplify and optimize enterprise network connectivity in complex digital landscapes. It enables organizations to connect any user to any application, whether on-premises, in data centers, or across multiple clouds, with integrated capabilities for multicloud support, security, predictive automation, and enhanced network visibility—all built on a Secure Access Service Edge (SASE)-enabled…N/A

    HCL Digital Experience

    Score9.9 out of 10
    N/AHCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences to audiences with responsive content, targeted offers, seamlessly integrated applications and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).N/A

    Sitecore Digital Experience Platform

    Score8.9 out of 10
    N/AThe Sitecore Experience Platform (Sitecore XP) is a digital experience platform used to build websites and create customer experiences online. The solution boasts fast content authoring, built-in personalization features, testing and other optimizations, as well as analytics and marketing features.N/A
    Pricing
    Cisco Catalyst SD-WANHCL Digital ExperienceSitecore Digital Experience Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Catalyst SD-WANHCL Digital ExperienceSitecore Digital Experience Platform
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Cisco Catalyst SD-WANHCL Digital ExperienceSitecore Digital Experience Platform
    Considered Multiple Products
    Cisco
    No answer on this topic
    HCLSoftware
    No answer on this topic
    Sitecore
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    133 Answers
    No answers on this topic
    90%
    Would buy again
    19 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    116 Answers
    No answers on this topic
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    135 Answers
    No answers on this topic
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    93 Answers
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    109 Answers
    No answers on this topic
    95%
    Implementation went as expected
    19 Answers
    Features
    Cisco Catalyst SD-WANHCL Digital ExperienceSitecore Digital Experience Platform
    Security
    Comparison of Security features of Cisco Catalyst SD-WAN and HCL Digital Experience and Sitecore Digital Experience Platform
    Feature
    Cisco Catalyst SD-WAN
    -
    Ratings
    HCL Digital Experience
    5.0
    5 Ratings
    47% below category average
    Sitecore Digital Experience Platform
    9.9
    37 Ratings
    21% above category average
    Role-based user permissions00 Ratings5.05 Ratings9.938 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Cisco Catalyst SD-WAN and HCL Digital Experience and Sitecore Digital Experience Platform
    Feature
    Cisco Catalyst SD-WAN
    -
    Ratings
    HCL Digital Experience
    4.1
    5 Ratings
    64% below category average
    Sitecore Digital Experience Platform
    9.8
    34 Ratings
    20% above category average
    API00 Ratings4.14 Ratings9.934 Ratings
    Internationalization / multi-language00 Ratings4.15 Ratings9.732 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Cisco Catalyst SD-WAN and HCL Digital Experience and Sitecore Digital Experience Platform
    Feature
    Cisco Catalyst SD-WAN
    -
    Ratings
    HCL Digital Experience
    2.9
    5 Ratings
    84% below category average
    Sitecore Digital Experience Platform
    9.2
    37 Ratings
    26% above category average
    WYSIWYG editor00 Ratings7.04 Ratings8.237 Ratings
    Code quality / cleanliness00 Ratings3.15 Ratings9.436 Ratings
    Admin section00 Ratings3.15 Ratings9.537 Ratings
    Page templates00 Ratings1.15 Ratings9.735 Ratings
    Library of website themes00 Ratings1.15 Ratings8.322 Ratings
    Mobile optimization / responsive design00 Ratings4.04 Ratings9.034 Ratings
    Publishing workflow00 Ratings1.14 Ratings9.736 Ratings
    Form generator00 Ratings3.02 Ratings9.735 Ratings
    Web Content Management
    Comparison of Web Content Management features of Cisco Catalyst SD-WAN and HCL Digital Experience and Sitecore Digital Experience Platform
    Feature
    Cisco Catalyst SD-WAN
    -
    Ratings
    HCL Digital Experience
    1.9
    5 Ratings
    111% below category average
    Sitecore Digital Experience Platform
    9.4
    36 Ratings
    35% above category average
    Content taxonomy00 Ratings1.15 Ratings9.735 Ratings
    SEO support00 Ratings2.15 Ratings9.733 Ratings
    Bulk management00 Ratings2.13 Ratings9.531 Ratings
    Availability / breadth of extensions00 Ratings2.14 Ratings8.534 Ratings
    Community / comment management00 Ratings2.13 Ratings9.632 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Cisco Catalyst SD-WAN and HCL Digital Experience and Sitecore Digital Experience Platform
    Feature
    Cisco Catalyst SD-WAN
    -
    Ratings
    HCL Digital Experience
    -
    Ratings
    Sitecore Digital Experience Platform
    7.5
    16 Ratings
    7% below category average
    Conversion tracking00 Ratings00 Ratings7.716 Ratings
    Test reporting00 Ratings00 Ratings7.417 Ratings
    Funnel Analysis00 Ratings00 Ratings7.417 Ratings
    User Segmentation00 Ratings00 Ratings7.717 Ratings
    Digital Experience Platform
    Comparison of Digital Experience Platform features of Cisco Catalyst SD-WAN and HCL Digital Experience and Sitecore Digital Experience Platform
    Feature
    Cisco Catalyst SD-WAN
    -
    Ratings
    HCL Digital Experience
    -
    Ratings
    Sitecore Digital Experience Platform
    8.2
    19 Ratings
    3% below category average
    Campaign management00 Ratings00 Ratings8.820 Ratings
    Cloud enablement00 Ratings00 Ratings8.119 Ratings
    Content aggregation00 Ratings00 Ratings8.219 Ratings
    Content classification00 Ratings00 Ratings8.619 Ratings
    Multi-channel content personalization00 Ratings00 Ratings7.819 Ratings
    Customer data analytics00 Ratings00 Ratings7.418 Ratings
    DXP Third-Party Integrations00 Ratings00 Ratings7.319 Ratings
    Multi-website management00 Ratings00 Ratings8.918 Ratings
    Digital asset management00 Ratings00 Ratings8.418 Ratings
    Editorial workflows and task management00 Ratings00 Ratings8.018 Ratings
    Best Alternatives
    Cisco Catalyst SD-WANHCL Digital ExperienceSitecore Digital Experience Platform
    Small Businesses
    No answers on this topic
    Yext
    Score6.7 out of 10
    Yext
    Score6.7 out of 10
    Medium-sized Companies
    Cisco Meraki SD-WAN
    Score8.6 out of 10
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    Progress Sitefinity
    Score7.9 out of 10
    Enterprises
    VMware SD-WAN
    Score7.9 out of 10
    Progress Sitefinity
    Score7.9 out of 10
    Progress Sitefinity
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Cisco Catalyst SD-WANHCL Digital ExperienceSitecore Digital Experience Platform
    Likelihood to Recommend
    8.7
    (150 ratings)
    9.0
    (11 ratings)
    8.7
    (49 ratings)
    Likelihood to Renew
    8.9
    (4 ratings)
    5.7
    (6 ratings)
    8.7
    (11 ratings)
    Usability
    8.7
    (67 ratings)
    9.0
    (2 ratings)
    9.0
    (24 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (15 ratings)
    7.0
    (1 ratings)
    9.1
    (4 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    9.1
    (3 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Catalyst SD-WANHCL Digital ExperienceSitecore Digital Experience Platform
    Likelihood to Recommend
    Cisco
    It's great for connectivity. I think if you're looking at. There's a lot of players out there that do SD- WAN, you can do hosted solutions, you can do your own. If you're looking to do it yourself, I think this product works out well. I do know it's hosted elsewhere by some other companies, but for us, we want the control and we don't have a huge amount of sites, so being able to control that's important and the data that we can get out of the product, we can see just seeing the application experience through Cisco Catalyst SD-WAN, really gives us good information.
    Incentivized
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    HCLSoftware
    HCL DX does really well at managing and maintaining the site. It allows the business to basically maintain the site while IT spent time developing new and enhanced functions. The main issue I currently have with HCL DX is not directly with the product but it does play a role. It is difficult finding skilled resources to support HCL DX in my experience.
    Incentivized
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    Sitecore
    Sitecore offers Content Hub with Product Content Management and Content Management Platform. The Digital Experience Platform and Content Hub can both host structured content and publish the finalized version to Experience Edge. Both platforms offer different ways to manage content. During a technical and business evaluation, the evaluation panel must understand the difference between a Content Modelling focused approach, or a layout management focused approach. Sitecore Digital Experience Platform is also best not to be used to host many files and images in the Media Library. That responsibility should be offloaded to a digital asset management company like Sitecore Content Hub DAM. The technology evaluation panel must also understand how to work with a Headless CMS, where the HEAD needs to be hosted, and the costs associated with the HEAD. Composable DXP is fantastic, but everyone must understand the various cost components. Marketers and the data team will need to go into the CDP and Personalize the platform with an excellent understanding of how a composable "installation" works. All the Martech vendors have similar challenges that data and development teams need to work through with a full experience. Any CDP/analytics platform will, at some stage, require further data enrichment from other sources. Understanding the Sitecore Search features and limitations is also essential.
    Incentivized
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    Pros
    Cisco
    • We are able to use a multiple different circuits to go into the cloud, so we are not relying on just one particular private wireless. We're relying on wine circuits, ethernet, ethernet out. So it provides us that flexibility where we didn't have that before. Provides security that is very robust and flexible and scalable and it provides us with, the biggest thing is redundancy, where we have backup. For example, we have a Starlink for nuclear power plants. If our main circuits go down, we have that. And without Cisco Catalyst SD-WAN it would be very hard to actually achieve, to accomplish true redundancy. So we're happy with Cisco Catalyst SD-WAN in that regard.
    Incentivized
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    HCLSoftware
    • With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
    • Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
    • IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
    • IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
    • IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
    • Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.
    Incentivized
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    Sitecore
    • Comprehensive Solution: Sitecore offers a fully integrated suite of products that cover the full spectrum of DXP capabilities, including search, personalization experimentation and more, delivering a complete composable DXP solution for customers.
    • Beyond Headless: XM Cloud provides more than just headless capabilities, featuring in-built tools like authoring host, page editor, etc., enabling faster and more powerful implementations.
    • Focus on AI: Sitecore has now got an excellent AI offering called Stream; it looks promising; however, it would be too early to give feedback on the same.
    • Customization: Sitecore's backend is highly customizable, allowing for deep modifications through pipelines and patch configurations.
    Incentivized
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    Cons
    Cisco
    • I will say the way we use it now, and I think what happened was the way it was deployed, it was fine, but unfortunately over the course of the years we've gotten a little out of hand with our device templates and feature templates. I think if there's any form of feedback that I would give to Cisco is how do we find ways to improve the environment as it stands so we get to a certain point with the environment and then we don't know how to undo it or fix it or optimize the environment. Because right now we're in a position where we're playing a lot of catch up and clean up and if there was a way or some tool or feature that we can take advantage of that would allow us to optimize that environment where we will kind of corner ourselves into a lot of problems in the future. There's some feature or something that we could take advantage of that will allow us to optimize that environment and not let it get out of control pretty easily. That would be my suggestion.
    Incentivized
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    HCLSoftware
    • IBM Web Content Manager should provide some easily usable connectors through a GUI to connect to bring content from custom data sources including connecting to Salesforce and custom databases.
    • Should further optimize and enhance creation of rich and responsive content driven UIs on various digital channels.
    • Should further optimize and enhance content personalization features.
    Incentivized
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    Sitecore
    • Experience Editor is a little old fashioned and sometimes slow to use.
    • Bulk operations in the Content Editor
    • Sitecore serialization is should be part of the Content Editor to provide visual reference for items which are serialized and will be overwritten by future deployments similar to what Unicorn does so well
    Incentivized
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    Likelihood to Renew
    Cisco
    I would rate SD-WAN highly because it has significantly improved network performance, reliability, and cost-efficiency for my organization. Its ability to optimize traffic dynamically, enhance security, and simplify management across multiple locations has been invaluable. With SD-WAN, we’ve reduced dependency on costly MPLS, improved cloud application performance, and gained greater control over our network infrastructure.
    Incentivized
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    HCLSoftware
    IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
    Read full review
    Sitecore
    Sitecore has proven that it can deliver on its promise of a robust, reliable enterprise CMS solution with plenty of features. Also, they keep updating it with more and better features. Now that we are highly trained on it we have started on getting the most out of it and we plan to keep doing more of that in the future.
    Read full review
    Usability
    Cisco
    The niche configurations are given equal focus as the standard use cases, which can make onboarding difficult in the beginning (ie why am I not using an entire tab of the portal), but aside from that part, the dashboard is relatively easy to navigate and apply the configuration. The metrics and analytics available are also nice to have in a single pane.
    Incentivized
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    HCLSoftware
    New versions has increased user experience facilitating usability.
    Read full review
    Sitecore
    We use Sitecore extensively because it provides a single platform for managing content, personalization, and digital experiences across multiple web properties and customer journeys. At our scale, the biggest value is consistency, governance, and the ability for marketing teams to manage experiences without needing engineering support for every change. It also integrates well with the broader CRM/marketing stack, so it becomes quite embedded once deployed.
    Incentivized
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    Reliability and Availability
    Cisco
    I think if we could afford, we could have HA inplace but we planned out outage and workaround to avoid any outages.
    Incentivized
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    HCLSoftware
    No answers on this topic
    Sitecore
    No answers on this topic
    Performance
    Cisco
    It does slow down over the period but it's same with other product. you need to clear/reboot services.
    Incentivized
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    HCLSoftware
    No answers on this topic
    Sitecore
    No answers on this topic
    Support Rating
    Cisco
    Al ser soluciones integradas del portafolio de soluciones de Cisco, el soporte es transversal a cada uno de los componentes implementados, teniendo el cliente la capacidad de resolver sus inconvenientes bajo una misma infraestructura que está totalmente homologada, satisfacciendo de esta manera, las necesidades del cliente asi como permitiendo, que este se concentre en su negocio. Since the Cisco SD-WAN tools are a part of Cisco’s broader portfolio of solutions, support cross-cuts to each of our deployed components, with our company as the customer having the ability to solve our problems through the same, approved infrastructure. Their support team easily satisfies the customer’s needs so that they continue to focus on business functions.
    Incentivized
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    HCLSoftware
    We had some issues related with performing and the support was suitable and sucessful.
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    Sitecore
    1. Customized software development & maintenance. 2. Technology Consulting - Consulting-based services for technology solutions data engineering or cloud solutions. 3. Used for tapping into multiple data sources such as CRM and marketing automation systems and, creating automated data extracts with a high-end visual representation of data. 4. Implemented for scheduling an existing report to automatically refresh and be delivered to specific users at a specific regular interval.
    Incentivized
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    Online Training
    Cisco
    No answers on this topic
    HCLSoftware
    No answers on this topic
    Sitecore
    Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
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    Implementation Rating
    Cisco
    I was late to participate but my team was very happy with the outcome.
    Incentivized
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    HCLSoftware
    Implementation was successful due to Websphere application server used.
    Read full review
    Sitecore
    Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
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    Alternatives Considered
    Cisco
    We've used the old Cisco SD-WAN, which no longer exists. It was a lot more complex to configure what is now called Cisco Catalyst SD-WAN. So they've definitely come a long way in that it is a lot less complicated to set up and template based.
    Incentivized
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    HCLSoftware
    Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.
    Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCM Liveray can compete WCM 7 concerning the : ¤ specific development ¤ security ¤ responsive
    Read full review
    Sitecore
    Really the only comparable product to Sitecore DXP is Adobe Experience Manager. Both are very well established and robust content management platforms. Products like Contentful and Contentstack are very lightweight and do not have as many built-in features like DXP, so it is not a fair comparison. For highly complex enterprise type engagements, Sitecore DXP and AEM are always brought to the table together for consideration.
    Incentivized
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    Contract Terms and Pricing Model
    Cisco
    I didn't take part of this decision but it always multiyear contract get best discount.
    Incentivized
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    HCLSoftware
    No answers on this topic
    Sitecore
    No answers on this topic
    Scalability
    Cisco
    Really strength in scalability. Only thigs it's depends on some prototype Cisco product which you can't work with other Cisco products.
    Incentivized
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    HCLSoftware
    No answers on this topic
    Sitecore
    No answers on this topic
    Return on Investment
    Cisco
    • Our branch offices can connect to our enterprise network and the internet quickly and securely, which has helped to increase productivity and reduce downtime.
    • We have been able to reduce our dependence on expensive MPLS connections, and instead utilize a combination of broadband and LTE connections, which are more cost-effective
    • The centralized location improves network visibility and troubleshooting process
    Read full review
    HCLSoftware
    • Negative: Very complex architecture for on-premise deployments (too many servers to installed)
    • Positive: Easy customization
    • Negative: Architecture limited to cloud solutions
    • WCM is an old product and needs an update
    • Blog, and community are not integrated in Digital Manager for discussion
    • Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
    Incentivized
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    Sitecore
    • Since moving the site to Sitecore we have had an increase in conversion - that's the ultimate goal of all these things. It's likely to be partly tied in to the re-design that happened at the same time, but the way in which you can personalise and change things really helps give the best customer journey.
    • The negative impact we've seen is mainly due to expectations around how easily things can be shared between separate instances of Sitecore - if you haven't built stuff sharable it won't be sharable, but the business have been sold Sitecore (partly) on the basis that things would be easily sharable.
    • My developers don't all like working in Sitecore - it takes time to learn, takes a long time to build and run as well as requiring a few processes around it, like Unicorn Sync, etc. One of my devs has actually asked to not work on it again! So, a potential recruitment issue.
    Incentivized
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    ScreenShots